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University Wine & Liquor
1225 Western Ave, Albany, NY 12203, United States
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University Wine & Liquor

Comments
Pa
Review №1

Great prices, amazing selection, fantastic staff.

CH
Review №2

The costumer service is horrible to say the least, no knowledge on wines or liquor... Plus prices a bit high

Ch
Review №3

Great selection and great service.

Va
Review №4

Guy at counter was so unbelievably rude to me and my boyfriend for absolutely no reason. And after reading older reviews it seems like it’s a common occurrence. Don’t support this disgusting behavior and spend your money somewhere else.

Po
Review №5

Convenient and good prices. Tu

Re
Review №6

Ok the guy that work in the counter and pick up the phone is very rude. Don’t know why he is not fired yet. Just asking him about the pricing of some product and he started sighing and his tone sounds like he is annoyed from talking to the customers. Wonder if he talk like that to his parent. Tbh he probably do.

Kr
Review №7

Love these guys, super down to earth, also the selection is great! I can 100% vouch for their customer service, anyone on here that is saying theyre terrible is probably a karen.. just saying lol.

Ma
Review №8

Fair prices, received help when I inquired and was not disappointed. Dont know what these other guys are talking about. I found them friendly and helpful. Remember they arent mind readers or know what you like guys

EJ
Review №9

Ive purchased things there a few times. Ive never asked for help, but I dont recall them offering to help me with selections, either. Ive been to stores that have been much more friendly in their assistance with customers, but still have never had a negative experience here. I shop here because of the convenience of the location.

Em
Review №10

Horrendous customer service. Plenty of other liquor stores that value customers and who know how to behave in a professional manner.

Br
Review №11

Price and selection are alright but the staff and location make up for it. The guys behind the counter are always kind and courteous and are knowledgeable about their wares - they have made many good recommendations in the past and Im forever grateful for that.This is my go-to place to buy what I need and is usually the place I recommend to others.

Go
Review №12

One of the most organized liquor stores Ive been in! Tons of selection, friendly service!

Bo
Review №13

The best prices I have found in the area. I found the staff to be cordial and very efficient.

Ca
Review №14

I’m not sure why there’s any negative comments about this place - the wine and alcohol is slightly higher priced than Empire - but that’s expected because they are a much smaller store. I’ve been very happy with the selection and service here.

Jo
Review №15

DO NOT SUPPORT THIS ESTABLISHMENT!! If i could give a -1 i would!! Worse service in the world!!!!! My girlfriend and I were standing in line to pay and i gave her my money and walked to the car. When she went to pay they started saying rude comment such as you pay everything for you boyfriend all the time? ...on your own birthday youre paying for yourself?.. He was like let me just walk out before i have to pay anything1. I paid for the entire bottle. 2. MIND YOUR OWN BUSINESS!! Not very professional guys!

Qu
Review №16

Excellent service great selection

Br
Review №17

Love this place! The two guys that are usually working the front are awesome! We always go here!

Ja
Review №18

Very easy to find what youre looking for and a wide selection of choices. Guys that work there are nice too, and will help you out.

Jo
Review №19

The customer service at this place sucks entirely!!! Would rather travel to find a more pleasurable experience!

Sr
Review №20

Great collection of liqours, and most importantly the staff is very helpful. However, DO NOT buy the pre mixed margaritas and other pre mixed cocktails that they have. They dont taste good at all and are a waste of money!Overall, great store.

Th
Review №21

Stopped in today around noon picked up some Gin and Vermouth. While checking out I told the man that helped me (I think it was the owner) that last time I was in the store I bought a winged corkscrew but when I brought it home to use it broke the first time. He apologized for the inconvenience and said if you really bought it here I would replace it for free. I explained to him that I could bring the broken one back for him to take a look at it and he said you know what dont worry about it, let’s just get you a new one. (A very nice one I may add) It is nice to see a business that stands by their product and also finding a place that your word is valued. Thank you. You have my business.

Ab
Review №22

DONT APEND YOUR MONEY HERE. I’m not sure if they treat all young people the same but the disrespectful comments from the staff are unappreciated. I get you must deal with some rude kids but don’t treat everyone that walks in the door like they are. I just graduated nursing school last week so times have been tough. Tried to buy something and unfortunately my card was declined (.50 cents off from what was in my bank). So I changed bottles out to a cheaper one and the guy immediately starts making jokes. (NOT in a joking manner) “Oh let’s see this time, etc and what not. This is how you treat tourist from out of town? If I lived here I would NEVER return and be sure to tell those I know not to. So consider yourself lucky not only for that reason but also if you wanna treat me like so I would have given you that treatment right back. That old man almost got cussed out today, won’t let him ruin my vacation though.

To
Review №23

**DO NOT GO HERE. I went here to purchase a bottle for my friends birthday party. I am 21, but the person working the front would not allow me to buy anything. He said it was because I was not dress properly. I was wearing sweatpants and a tanktop. I was stunned by this and almost ended up reporting the guy. This place is the grime of Albany, STAY AWAY FROM UNIVERSITY WINE & LIQOUR.

da
Review №24

The guys are so rude. Idk if they gt warned for underage issues or wat not. Definitely could improve their customer care.

JD
Review №25

If i could i would definitely rate them a negative 5. Very poor customer service. Rude guys behind the counter making comments and cursing. Not a place i will visit again.

So
Review №26

Best liquor store in the area.

Ch
Review №27

Decent selection, the customer service is horrible and the prices are decent no real great choices though. If youre looking to get anything good and worth it go to Brew Crew.

Ma
Review №28

The guys working are totes hawt

Ho
Review №29

Rude people. Will never set foot back in this place.

An
Review №30

Condescending staff and high prices.

MO
Review №31

This is the only place I would go to get my white and rose wine nowhere else neighborhood friendly

Pu
Review №32

Very wide selections available.

Information
15 Photos
32 Comments
3.7 Rating
  • Address:1225 Western Ave, Albany, NY 12203, United States
  • Phone:+1 518-438-0214
Categories
  • Liquor store
  • Wine store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:12–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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