Allie M.B at the Albany store was excellent. Very well spoken good sense of humor and very knowledgeable. Made it very easy to understand what my problems were. Look forward to working with Allie to get me back on my feet comfortably

Excellent service and knowledgeable staff. Anthony was outstanding. After one week a noticeable difference for me. Cannot say enough good things. Very important to follow directions to receive positive results. Looking forward for continued improvement as I use these inserts.

I work as a RN, on my feet all day. The last few years have have been torture for my feet, legs and hips. After 40+ years of patient care my feet were saying stop. I would come home, legs cramping, feet vibrating and burning. I started wearing surgical support socks, changed footwear, put my legs up every moment I could. While that helped somewhat, it was not the answer. By the end of the day I was so distracted by foot pain I couldn’t wait to get home and off my feet. I had been seeing commercials for The Good Feet Store and thought to myself, why not? I went to the Albany store and Allie listened to me. She suggested I try specific arch supports. Allie was so informative and easy going. I will say, that when I first started wearing the supports I wondered if they would work for me. At first, they felt so uncomfortable, but I followed the directions Allie gave me for the break-in period, which is different for everybody. It has been 3 weeks since I started wearing these supports and when Allie called me for follow up, I was happy to report to her I could go through my day with no foot or leg pain! She was genuinely happy for me, I could hear the smile in her voice. And Allie, one thing I forgot to tell you when you called to follow up—this past Friday, instead of putting my feet up during my lunch hour, I went outside for a walk and enjoyed the beautiful day. Haven’t done that in 2 years, so, thank you, thank you. I hope this inspires those who experience foot pain to give the Good Feet Store in Albany, NY a try. And ask for Allie!!!

I really wish I tried The Good Feet Store sooner! Life changing product & excellent service.

I broke my foot and was in a cast up to my knee for a month and then a boot for another month.When I was finally able to walk unassisted, I experienced terrible pain in my big toe. After 4 months, I couldn’t take it anymore and finally went to the Good Feet Store. I had the good fortune to have Brandon work with me to find the correct inserts that gave me the ability to enjoy long walks and exercise classes once again. Thank you Brandon and the Good Feet Store!

Great service. Staff were very helpful and kind. Really helped me and my grandpa.

Horrible experience! The young girl was outside the store and saw us walking towards the entrance and was quick to ask if we had an appointment. Of course we had no idea an appointment was needed and live an hour away. She somehow made time for us. Very unprofessional.

This is my second time going back to Good Feet, I had lost my original orthotics I purchased 7 years ago due to a move. The staff and product are equally yoked:) Lots of support and comfort! I Highly recommend them!

Very very expensive like to the tune of 1300$ not really custom just pulled them out of the back room one size does all. Three different types of inserts sent home with me, like I’m suppose to bring them to work and change them out during the day? I work construction I don’t have time to do that. Been wearing a week with no subtle improvement very dissatisfied and no money back guarantee nothing, just seems ridiculous. My feet hurt badly and I was desperate so I fell for it paid in full up front and now I’m no better than when I started.

Saw a real difference right away. Very polite service and care was taken even though others were waiting. I was not rushed and felt like I was a valuable customer. I look forward to how I will feel at the end of my adjustment period.

As Albanys #1DJ for all your familys events, weddings, parties and all data, you always know you can hit ya boy up if you trying to get litttttty lit, ya heard?As the #1 DJ in the capital region and beyond, my dawgssssss be sore AF when Im cranking all da hot beats and turning the whole GD place wild WILD.I gotta say ya boy was a little skeptical at first but like Muhammad Ali said I be floating and flying now dawg, my feet is goody good. My back, zing, my knees, ZOP.If DJ518 stamp his approval you know its real G

I was lucky enough to have the pleasure of Allie setting me up with some orthotic inserts. I’ve never seen better customer service in my life. She didn’t rush and was happy to answer any questions I had. She should probably get a raise or at least a couple paid days off. Allie was extremely knowledgeable and friendly, I can’t wait for my next appointment.

I love these inserts changed my life immediately!!! Within 5 minutes I felt relief from my back pain and feet..it was amazing At first the price floored me. But the lifetime replacements makes it well worth it. The staff was very polite and informative. They answered all my questions and worked out a plan that worked for me. I recommend that your feet are worth atlwastcheckig it out for yourself

The salesman couldn’t explain to me why the sneakers would work for feet and back pain. He was supremely bored and wanted me to shell out a lot of money when they don’t even have sneakers to try on in various sizes. The pair I tried were extremely tight and uncomfortable - and yes he measured my feet. Glad I didn’t waste much time.

I am an RN and on my feet all day. Your reviews brought me into the store because of all the read things I read, I realized nobody who had great things written about them worked there anymore. Instead i was greeted by a young brunette lady who didnt seem to know a great deal and appeared to be on psychotropic medications. I didnt feel comfortable and decided to leave. Being in the medical field I would recommend hiring knowledgeable & professional personnel.

We brought my grandfather in because he was having knee problems and the sales people were very helpful and patient and helped us pick out some comfortable Spira shoes and got him fitted with arch supports.

Reasonable price for the orthotics....about what I paid at my chiropractor but I got a whole system at Good Feet instead of just 2 of the same pair and now I have a lifetime warranty and dont have to pay for a new pair when they wear out.

What a huge improvement! I feel so energetic!

Gemya was beyond patient and very knowledgeable. She did everything possible to help me and would strongly recommend going to see her

So I kept seeing commercials and foot pain was not any better. I took a medicine that caused plantar faciitis. My doctor gave me a list of exercises for it but they werent really working and hurt to do them. I drove the hr it took to get to the store. I went inside and explained my issue and right away the young lady was measuring my feet. She came out of a supply room with a handful of arch supports. She settled on 3 and upon placing one in my shoes asked me to take a test walk. They were tight at first but as I walked I noticed the pain slipping away. I was comfortable and almost pain free in minutes. Then of course here comes the catch, the price and instructions. I was told I needed a set of 3. I was told to wear one for approximately 30 mins. Wear another for a couple hrs. The last one was a maintaining insole. The price for the 3 were just over $800.00. The pain moved from my feet to my heart. A year later I am pain free with out spending that kinda money. I bought a couple cheap insoles and some heal cups.

I created this google just to tell people how amazing this product is. Zach was such an informative and well spoken professional. He explained everything so elaborately that I thought he was a Doctor. I suffered from fallen arches, knee, hip, and back pain and following his advice has changed my life. I am pain free and doing things I love once again. I even hiked with my children and grandchildren the other day. I highly recommend making the investment into good feet arch supports and suggest you see Zach. Thank you all so much!

All the Gentleman that were there helped me out and helped me pick supports that are helping my knee and back pain, thank you

All good so far, let you know more a month later. Thank you!!!

Initial consult was fine and my back pain really was significantly reduced once fitted with the proper shoes and inserts however... the $150. sneakers ( Espira Aquarius) have shredded on the inside back heel. I have ONLY ever worn them for walking ( approx 2 miles 3x per week ). They otherwise look brand new. I called when I first noticed holes start to appear ( 2 months after purchase ) but was told only a 30 day warranty on the shoes. UPDATE: I brought the sneakers to the store to have them take a look. They agreed that it was defective and replaced the shoes at tho charge. Very Happy once again. Thank you.

Besides the product being expensive I have no other complaints.

My feet are still in pain.

My experience at the good feet store, each time, was amazing! Everyone in there is so friendly and not pushy to sell items. Which meant a lot to me. The fitter who worked with me was so helpful and knowledgeable too. I learned so much about my feet and the support I need. If you go in there be sure to ask for him, his name is Adam! Adam was patient with all my questions and matched me up with support I needed. He was also informative about the warranties that are available to me based on my products.

My original problem has now been completely resolved thanks to Zack for his excellent professional service.

Zach was wonderful to work with! He took all the time we needed to make sure I was fitted properly for my arch supports. I stand all day and the arch supports have made all the difference. I’m even sleeping better since I’m not having any knee pain. Nice clean store.

Excellent service! excellent product knowledge! My new shoes and arch support system really help my back and they keep my feet comfortable! The salesman Robert was very Patient and thorough. He was able to help my wife and I choose the arch support system that to work well for both of us. The whole process was easy we even found a great pair of shoes each that were extremely comfortable! I have wasted a lot of money in the past buying cheaper insoles and arch supports from other companies. Those companies you step on the scale and supposedly “Set you up with the proper support”. well those cheaper arch supports even more insulting injury with the cheaper ones is you end up buying several pair throughout the year over several years that adds up to a lot of money. The cheaper ones still not nearly as good as As the ones from the good feet store. Not even close! The quality of my new Arch supports I can’t say enough good things about them. I am in the construction trade and really need the arch supports to maintain proper back alignment. I already have an injured spine and have had surgery and this system takes quite a bit of pressure off of my spine and allows me to have comfort throughout the day which allows me to work an 8 to 14 hour day.In closing do yourself a favor invest the money now and you will never regret it besides they stand behind their arch supports against breakage for a lifetime.Thanks

I visited the Good Feet Store in Albany NY after seeing the commercials. Adam was extremely helpful and knowledgeable. So far the inserts I purchased have helped me out. I had a chance to speak to Adam on the phone and he gave me some helpful tips to use the inserts the best possible way to treat my planter fasciitis. I would highly recommend Adam and the Good Feet Store to everyone.

I cannot believe how positive of an experience I had at this location. A worker named Adam gave me all the information I needed and taught me so much I had not known. What a bright kid and an excellent salesman!

The good feet product works so well that I always switch them into whatever pair of shoes I intend to wear. Sneakers, flats, crocks, slippers.... Everyone. Thank you for helping me invest in myself.

I love my new my insole I finally have no pain and Im able to do my job pain free thank you Good Feet Im very happy

Thank you so much to Robert!! What an amazing knowledgeable employee, he was so pleasant and helpful making sure my son was comfortable with the supports that he recommended. His customer service was excellent, and he really made up for the previous visits that we had!! My five stars are for Robert!! Thanks again for making sure my son was no longer in pain!!

The store manager Zach went above and beyond any experience I have had before. I came in with an old support that was apparently the wrong size and shape for my foot. After he took time balancing me, sizing me, and fitting me, he provided me with a replacement for my old support and also recommended an additional support to strengthen my feet. I am amazed at the difference and have had immediate relief after his consultation. Good Feet not only a special product but a very special talent representing them. Clean and professional atmosphere as well. I highly recommend them.

I had a very good representative, Adam. He was very professional and personal. He is definately an asset to your organization. The inserts were not something I was expecting. It will take time to get used to, hopefully, they will work as time permits. I had a very good experience.. the downside, if for some reason the customer was not satisfied, there is no remedies other than an in store credit. This was not explained at the time of purchase.

I had a great experience at the good feet store. Adam was super friendly and patient. He even followed up to make sure I still liked the product.

Notice very little difference. I purchased to help with back pain (degenerative disc) but didn’t work. Unfortunately, it’s set up in such a way that you have to purchase to find out whether or not they work because they only give you a few minutes in store to try in the shoes they provide and all sales final. If I had to do again I would have gone to a doctor for orthotics.

Zach was very kind and courteous. He helped me very much. I never thought Id be pain free, I tried everything. Thank you Zach and Good Feet.

I have not had a great experience with my good feet insoles. The salesman at the store was very accommodating and helpful however I’m on my second pair and not only do I still have foot pain but I have increased foot pain. I need to go back to get another fitting. I understand that this might be part of the process but since they have a no refund policy it’s very frustrating to spend $1000 and not get comfort and relief. I wish there was a break in period where you could wear them in your day-to-day activities and then decide if it’s the right choice for you.

I took my Mom to get some arch supports. She walks a bunch but has Achilles Tendinitis& high arches.her feet are beat. Dan was the best, he was super helpful and took great care of my Mom. She’ll be skipping all over town now in her new kicks. Thank you so much,Dan! You are the man!

I was very skeptical at first and tried the softer insert. After a week I was amazed with the difference in my feet. Adam did a great job in promoting your products.

My experience with the Good Feet Store in Albany was wonderful! Gerry took great care of me and took the time to explain everything to my husband and myself and answered all our questions. I am already noticing a definite improvement in the pain I had been experiencing. I highly recommend Gerry and the Good Feet Store if you are having problems with your feet!!!

Went here to get better support for my heels and back. Staff helped show how I was standing and tailored soles for my feet. They gave three different soles for exercise, comfort, and to put on before bed. It was pricey, but I already feel improvements in my heels.

The employees at the Good Feet Store really care and take the time to find what is best for you. I never felt rushed or pushed into anything. Im only working with these inserts for a week but I feel a difference the way I am walking and hope as I continue to work with my doctor on the bone issues I am having...I only see a positive outcome from my visit and purchase at the Good Feet Store.

Adam was Awesome! and the Good Feet product is even better.I LOVEem!I have arthritis in my back, knees and ankles with fallen arches taboot, sometimes just walking to the other room hurt so I knew I needed serious support when I decided to protest an injustice done unto me and the Good Feet Store add magickly appeared on my computer screen.I did almost 8 hours straight, with No sit down breaks, of pacing last week and I Feel GREAT! You can watch me give this product the Ultimate Workout Monday - Thursday 8am -4:30pm on my Face Book Live Stream, just look for Royce Marie Patton ;-)

Salesperson knowledgeable about product. However, having worn prescription orthodics for many years, the trainers and #3 were unnecessary. Have spoken to several friends about the inserts.

The rep was very informative and tailored his presentation to me! I haven’t seen this kind of service in years, Charles was great and I’m going to recommend to all my friends with foot issues to stop here first.

The 3 step process works wonders.

I am currently following the prescribed instructions by the Arch Support Specialist, Adam Green. Step 1: Strengtheners -- This arch support causes sever pain. This is my seventh day wearing the support increasing the time by 15-minutes each day. Each day I cant wait to stop wearing the Step 1 support.

Was not overly impressed. They hurt my ankles. Trying to get use to them.Stopped using them for now but love the sneakers I purchased. Very expensive. The salesman was very helpful.

Adam was Awesome! and the Good Feet product is even better. I LOVEem!

I was pleased with Zach’s help and knowledge.He was very helpful and my feet are feeling great; it’s been ; days no problems no complaints

My experience was both professional and personal. Gerry made me feel like my feet were the only one that mattered. My insoles have been very beneficial to my recovery so to that I say thank you. Sincerely Duane mabb

The associate Kimberly greeted me promptly and was very helpful. She had considerable knowledge and was very thorough in her explanations and demonstrations. She took the time to learn about my current condition and how best to help me.

The insoles really help me balance myself & the pain in my knees is not as bad as it was

Adam helped me find exactly what i needed would recommend his services and this store to friends

Great expertise with Zach at the wolf rd store. Made it easy and quick and I am already noticing a difference.

My experience at The Good Feet Store was very enlightening and helpful and I made a purchase to help me walk in a healthier, less painful way which is going well. Because I have lupus and several other auto immune illnesses I am being careful to separate where discomfort is coming from and so far, my feet continue to feel better. I also have plantar faceitis (not sure of spelling). I am doing 8 hours a day with the temporary support and using the starter one in the morning and evening as directed. I think thats how it was explained. If not, instructions please.

After many years of low-arch pain in both feet, I went to the Albany NY Good Feet Store. A friendly sales rep fitted me with a full set of inserts and liners. Its expensive, and I have to keep changing inserts as I go through the breaking-in period. But it will all be worth it, to conquer the pain Ive suffered with for so long.I do wish that I didnt have to tear the original liners out of each pair of shoes. That nearly ruined one inexpensive pair, they were glued in pretty solidly. And I wish that orthotics were covered by health insurance; most insurance companies act like foot problems arent a health issue connected to the rest of the body!I would recommend Good Feet to anyone who can afford it, and I found the Albany store to be clean, pleasant, and the staff are knowledgeable and professional.

After years of increasing joint pains in my ankles and knees (plus tired feet) and of slowing down my walk to try to reduce the shin splint experiences, i tried the Good Feet Stores solution.I had tried other arch supports which had helped some; but the inserts from TGFS made dramatic improvements far beyond anything else i had tried.I highly recommend the Good Feet Store.

Knowledgeable sales person was pleasant and very helpful.I have not had a single incident of foot pain since buying the product.I highly recommend Good Feet if youve tried the rest of the options and still have foot pain!

Good feet has changed my life. Gave them 4 stars at first but 30 plus days in and Im convinced my life is vastly improved. Gerry Zartmann is a fantastic and knowledgeable salesman!

The consaultant CJ that helped me was awesome, and the product is awesome! He explained everything so well and answered all of my questions. Within days my knee and foot issues were almost negligible! Will recommend to all my friends with foot proplems and alignment issues!!

Richard JeffreysI met with Robert on Dec. 27th 2018. My feet had been hurting for a while and my back was sore. I also have sciatica. Robert took his time asking me questions and checking out my feet and shoes. He recommended the classic strengthener, maintainer and relaxer insoles. I wore the relaxers home and started with the strengthener the next day for a half hour, then the maintainer for an hour and then the relaxer. My back and feet were both great that day. Robert called me about a week later to see how I was doing. I had been increasing the time of each, but I tend to push things and wore them too long. I called Robert to ask him some questions. He of course asked some questions back. I have gone back to the instructions he gave me and things are going well. Robert was and is very professional and is always willing to help.

Andrew helped me out with everything. My feet are feeling better. I hope that they get better every day.

Good. Experience. Sales person (Kimberly C) was neat, polite, knowledgeable, professional. All questions were satisfactorily answered. Supports seem to be helping.

Kimberly was awesome! The whole process was interesting and educational and my feet feel wonderful already! So glad we decided to check the Good Feet Store out.

I spent over 500 dollars for inserts that seemed fine for a couple of hours of wear but any longer and they caused severe pain worse than what I already suffered. I was assured that it was normal and I would be able to eventually work my way up to a full day and begin feeling relief but it would take time. That never happened and figured out about 3 weeks after purchasing them that I had made a huge expensive mistake. Wish I had done more research before getting taken for so much money.

Zach the store manager was very friendly, knowledgeable and helpful. Definitely 5 star service

Lots of info but by the end of it all they advise you it will cost you $1000–not for anyone on a fixed income

Went today and got some arch support as suggested by my doctor. The gentleman who assisted me was very knowledgeable and answered all my question with great attention. The price range is higher than I had expected, but a difference is felt with the support.

Not one star worst shopping experience ever. And no one cares especially the manager as far as the Owner guess they care even less. that my good feet story

Zach was great.. appreciate your help...

My husband and I had a thorough and time consuming evaluation that answered all our questions and Kim, our salesperson, was extremely knowledgeable and not pushy at all. Kim was direct about what we could hope to achieve in pain relief and I am experiencing a noticeable degree of back pain reduction. I would recommend Good Feet to anyone experiencing foot and/or back pain. It has helped me.

Really know their stuff. Prompt and courteous service. They have done a great job for me. Definitely recommend.

I was very pleased with my one on one personal experience with Dillon. I am so pleased with the service and the fact that the arch supports are specific to my feet.Thanks

Adam helped me and I feel much better

Was very helpful, knowledgeable, with her own story, relating to why The feet Store. Is a good fit. Give me some time and I hope to be pain free from plantar fasciitis.

I am a huge supporter of good feed already. I have play it Sports throughout my life rugby, skiing, Polo Etc. I have had two ACL reconstructions on my right knee and one ACL reconstruction on my right knee, along along with ankle and feet injuries over the years playing sports. The level of chronic pain in all of those areas pushed me to visit good feed this past week. Within 30 minutes of of putting the inserts in my shoes I have not had any knee pain. It is a life changer!!!!!

Andrew was extremely helpful and very knowledgeable. My feet feel so much better in just two days!

Very satisfied with Gerry. He understood my problem with plantar fascitis and how painful it can be. I am wearing my arch supports and they feel great. The pain is still there on the right foot but I hope that soon it will be gone.

Really appreciate Zach helping me out

I was surprised to find that this store offers really just one line of real products - which are spectacularly over-priced - and no other realistic product solutions to peoples foot problems. Sure, if you are wealthy and can afford to pay $850 for insoles, good for you - by all means enjoy them. But for most people this is not only unrealistic but predatory, given that people come in in pain and hoping for relief. Talk about unethical business practices. Im glad I didnt take the full bait - really, I couldnt afford to even if I wanted to. I did cave and buy a temporary pair of insoles expected to last a few months to the tune of $150 because I was convinced by the sales person that this would help. Big mistake. They are no better than the $40 insoles I was already wearing that I ordered online. I thought they would be at least incrementally better. This feels like a scam - like I got ripped off just so they could sell something. Perhaps their actual product line is better - I dont actually know since I couldnt afford to take that leap. But, I am skeptical. Why on earth would anyone pay $850 for a set of insoles, no matter how great they are?! I guess because they are in pain and given no other options. I feel taken advantage of, and I have no recourse given their no returns policy. I should have known better and gone with my gut instincts. Do yourself a favor and save your money, unless you can really afford the financial hit and are willing to take the risk.To the business: Just because you have a lifetime guarantee doesnt justify overcharging people for something you manufacture. If you really stand behind your product, offer a *real* guarantee by giving money-back if customers arent satisfied.

Over 40 years walking on an injured foot,i can walk better than ever.Thank you Robert in Albany.

What a great experience and great product! The arch supports helped my foot pain immediately and the salesperson took the time to get it right. Thanks.

Very helpful staff, overall great experience.

The service was quick but not hurried. It was also thorough and my feet are already feeling a lot better after only 4 days with my new inserts.

They seem to work well for some people but they dont work for everybody and they didnt work for me. A big problem is the no return policy - When I tried them on in the store they felt okay...but once I left and wore them for a while I developed pain and numbness. Swapped them out 3 times and still not right. I WAS able to get a refund. Im not sure why but Im glad I did. What other store would want you to spend such large sums of money with no chance of refund if there is a problem? Also, be careful with the Care Credit they push if you cant afford their product - its 12 months to pay at 0%...but that is deferred interest. If you dont pay the balance in full you will owe 12 months of interest at about 26% on top of it all!!

I ordered slippers for my husband 12/18/15 - they told me they wouldnt arrive before Christmas, and promised to call me as soon as they arrived. No call! Finally I called them and the slippers were in. He tried them on, but we needed to order a larger size (they promised to call me as soon as they arrived. No call again!) Finally I called them and they said the 2nd pair of slippers were in. When my husband went to pick them up he was told they couldnt find the slippers...and the manager said they did not even have our order on record! The store seems to be run very incompetently. Not sure how much longer it will take for us to fight for our slippers! - todays date, 2/8/16

Store rep was very good, but my level of relief has been minimal so far in the first ten days.

Thanks Adam, youre a great help

I was very happy with the level of knowledge and explanation of the ways that their product would help with my plantar fasciitis.

Great experience at Good Feet. Staff was very helpful and knowledgeable in finding exactly what I needed. Im very satisfied w/my orthotics.

I walk without a limp now but my left foot still feels like Im walking on a rock. A very expensive rock lol.

Employees are not medical doctors, therefore can not write prescriptions for your orthotics that would most likely be covered under your insurance. We paid nearly $900 for my wifes arch support system that was NOT custom molded. Instead the supports came from the stockroom. They are stock sizes. Then a month later got in with a podiatrist, who wrote a script for CUSTOM orthotics, covered by insurance. (@ $400). So, even if you do not have insurance, chances are you will pay less by visiting a medical Dr. and getting real custom orthotics.Another note...Good Feet orthotics are NON RETURNABLE.

Well I had no idea how expensive it would be but I am just desperate enough to get my feet and legs feeling better again after an extended time using very bad shoes on vacation. I know I am looking for a miracle and hope, hope, hope that this starts to bring about a resolution.

A great experience .they know what they are doing the lifts helped out big tine

I went there with my family during a snow storm because i was in alot of pain and could barely walk. Because of the storm, they were going to close for the day, but the manager noticed I was waiting for the store to open. He asked if I was there for them and kindly let me and my family in the storw. He took him time and explained everything that was going on and how he could helo. Within w days I was walking normal again with out pain.