This pharmacy is a joke. I went today to get my wife vaccinated. I scheduled an appointment for 10:45 we didn’t get our shot for almost an hour after that. There were two employees a larger Hispanic kid and a smaller one both of who were completely useless. The skinny one had the nerve to get an attitude with me after they told my wife she was next and then let two people go in front of her. The larger one was lazy didn’t explain paperwork to my wife. Honestly i would never consider coming back to this location after dealing with the Sunday staff. The pharmacist who was there Thursday night was much better.

The worst pharmacy you could imagine. Three employees, only one working both the counter and drive through. Only returned to get the second part of a shingles shot. We arrived fifty minutes before their lunch. Waited until their lunch and then was told to come back afterwards to get the shot. They are extremely slow and have no concept of customer service. Avoid this location at all costs

Vanessa in photos was so helpful & very patient, she went above & beyond what her job called for. Thank you, I really appreciated her kindness & Andres as well.

This Walgreens is always clean and stocked with all necessary items. Now the pharmacy is awesome because Of Denise the manager. She trained her staff very well. We love this pharmacy. Thank you Denise.

This Walgreens location is convenient and is also my local pharmacy. I have no complaints and find the prices are good and the staff are friendly. Its my go 2 Walgreens store.

I am not understanding why I put an order for pictures, came in 3 hours after the time I was suppose to pick them up and still had to wait for them to be printed. Kristie the shift lead has absolutely no sense of urgency and poor customer service.

I have been going here for about 10 years service I would give 9 out of 10 with the exception of 1 pharmacy technician her attitude is much to be desired. I have only dealt with her maybe 2 times in 10 years. Excluding her I love this Walgreens and the pharmacist Connie has ALWAYS been a great help when I have my many questions, not only prescription, over the counter as well. The other staff are in the store are exceptional as well!

This pharmacy has definitely improved big time! I posted a bad review a few years ago but I deleted it and its completely better now. The staff is the best and everyone is very polite.

Thank you. Very polite. Very helpful Was impressed to receive a follow up call. Checking in on status. Thank you!!!

They withheld my pregnant wifes medicine

Great pharmacy professionalism from Denice the pharmacy manager. She is the truth. Breaks down in detail medicine instructions. Very patient, honest, understanding and moves at a fast professional pace to get customers out of line.

Very polite and welcoming staff I never fail to make conversation with them, yeah the pharmacy takes a little while but that happens everywhere, all you people complaining need to grow up. Stop acting like impatient children.

Store is fine. The Pharmacy on the other hand. Way different pharmacy staff that I am not used to. How they have been treating me since I moved 3.5 years ago is no bueno. I am almost 40 and I would just suggest going to a different Walgreens Pharmacy. It is very busy and they train way too many employees at one time. They treat you like you are stupid. Have a great day.

Denise is awesome. Great customer service. Genuinely cares for the patients. If she leaves we leave!

Long wait time on the phone in the store for the pharmacy they don’t know what they are doing always have a problem w Walgreens

Four people working in the pharmacy, I stood at drop off spot 5+ minutes. Not one person aknowledged me or asked if I needed help. Rest of the store employees are great, but your pharmacy has gone downhill fast.

One of the better Walgreens. Good selection of available merchandise. Clean store, well maintained.

This Walgreens is horrible. I also intend to call their corporate customer service line. For example (and this is one of many), yesterday I went to get ear drops. The pharmacist was so rude. I walked up to her window to ask her a question and she didnt even acknowledge I was standing there then started talking to me while looking the other way with her head down...I didnt even realize she was talking to me. Also, she let an employee know (right in front of me) not to worry about it - I am your only boss this is my pharmacy in regards to an upset customer. Completely unprofessional. The staff always looks very un-kept and they are very rude. I left there yesterday w/out picking up my prescription and had everything transferred my children and my own information over the Jewel on 120th and Pulaski. They are much nicer and cheaper. Plus their hours are better. When I was in line at Jewel waiting to give them my info another lady in line was sharing HER story of this Walgreens and it was pretty similar to mine. They are known in the neighborhood for being rude.

Theresa the cashier is a remarkable person. She always acknowledges everyone walking in the door and is always super friendly, courteous and with a positive attitude.

I returned a product which i purchased with a debit card and the refund was placed on a store credit and the manager wanted to give me attitude about my refund. Im through with This StoreWrong Attitude Wrong Business

Ive changed my rating because it seems to be that the staff is much better. The customer service is where it needs to be... Friendly. Pharmacy Dept

The store alone is great. The employees are very helpful. The pharmacy on the other hand is ridiculous. They are very rude, slow and make you feel like you are bothering them. It will take at least ten minutes to get your rx if you are the first car. Most of the time you have to ring the call button to get any service. They act like they dont see you.

VERY long wait times for the pharmacy. Avoid this location if you can. Waited in line for 30 minutes when I was second in line.

Pharmacy is the worst! Long lines/wait for drivethrough and walk up counter. Seems like new staff every month.

So this just happened, I rush to the Walgreens by me to pick up my RX after being in pain all day right. I get the antibiotic for the dental procedure and I realize the pain bottle I have is empty too. So I ask her can she fill the ibuprofen. The pharmacy Manager says when is your dental appointment, I say sat, she looks at my profile I tell her I just had two teeth pulled this past sat. And she turns around and says I can put it in for tomorrow. I look at her like it’s 15 mins left why would I wait for tomorrow when you don’t open until 9 am. I ask for my Rx back. She proceeds to have a personal conversation with a coworkers daughters when she could have filled my RX instead of using company time to take care of personal business. Might I add I waited 5+ mins while the same pharmacy Manager rang up the coworkers kids for candy instead of her taking my rx. I been in pain all day. That’s ok that’s what the complaint department is for. Especially when there were two Pharmacist on duty at the time.

The store personnel are great. But going to the pharmacy is a whole different story. We have been given other peoples meds, the wrong meds with our name on it, the service is slow, and the pharmacist and techs always have an attitude toward customers, where it seems like a huge bother that people are there picking up meds. The pharmacy here is a joke.

Always greeted when I come in the door. Quick in and out.

Wow. I went to this Walgreens my whole life and today they were the rudest most ignorant people I met in my life in the pharmacist. I was waiting in the drive thru line for 30min. And when It was my turn they told me to go back in line. Because Im a younger female so I said no I need my medicine because Im pregnant so they laughed and didnt help me so I left. If I have a miscarriage from the stress because of the embarrassment. I am crying and it was embarrassing

I guess they removed my review of having the worst experience ever, maybe because I used the B word towards the pharmacist named Ann. Worst pharmacist and person I ever encountered in my life. I went there to fill my Xanax prescription and I was literally having an anxiety attack and since she was not able to get ahold of my doctor she kept my prescription and would not give it back. While I was talking to her she basically walked away from me and continued on to fill the rest of the prescriptions for some other patients who were waiting or in the drive thru. She basically did not even acknowledge me. And while I started to question her when she took my prescription, she was not listening to me one bits and she actually walked away from me when I was at the counter and went back to her computer to fill meds for other people. I will never ever in my life go to this Walgreens or any Walgreens to fill my prescriptions after having such a terrible experience with this one.

Pharmacy is horrible very rude. When you ask a question she said oh my god that made me made. Lost my medicine & the try charging more money without running my secondary insurance. I have gone to many Walgreens never had problems but this one is bad.

One of the Pharmacy Staff I dealt with this morning was just so rude and not helpful at all I had to call the Walgreens in Posen to help me so they can get some information from my insurance because the lady at Walgreens in Alsip told me she cant spend so much time on the phone and hung up on me. When it only took them less then two minutes to get my information over the phone in the Walgreens pharmacy in Posen!

This is the worst pharmacy ever never have prescriptions. Never call you when there ready. You get there never done. This place is a joke.

Pharmacy staff is incredibly rude. Youd think you might be nicer to a frazzled mother in there buying medicine for her sick baby. Also, this is not the first time Ive had to deal with them I almost always feel like Im bothering them. Makes me want to move my prescriptions.

The absolute worst pharmacy. They DO NOT return any phone calls on a status of a prescription if they do not have it OR even when its ready! I have had 2 incidents now with the inept staff of this poorly run pharmacy not calling or notifying me when they did not have the medication at this location. The corporate office needs to investigate and compliantly revamp this store and employees for the terrible service.

HORRIBLE CUSTOMER SERVICE,MANAGER RUDE DIDN`T EVEN SAY GOOD MORNING,I ASKED CAN I SEND MONEY TO EUROPE-ANSWER WASMH THATS IT.IN A MORNING PEOPLE NOT IN A MOOD I UNDERSTAND,HAPPENES---BUT NO GOOD MORNING NO BY ---NOTHING-I WILL NEVER GO THERE,SHE REALLY RUINED MY DAY.

This Walgreens was okay with me. I had a great experience.

Friendly staff. Quick checkout.

The drive through is terrible. I have never been to a company that makes their customers wait as long as this pharmacy.

Pharmacy is a joke

Pharmacy staff is horrible!!!

Very nice cashier

Horrible pharmacy! Avoid it, go to another location or pharmacy.

Rude, unprofessional...make you feel like a damn criminal...if any of them could crack a smile, it would be a miracle!!

👎 terrible

Worst pharmacy ever!

Comparing

Very bad service and especially in the pharmacy. .