Have been here several times. They usually have what Im in search of. The staff is hit and miss. Some friendly and helpful while others not so much. (let me be kind)

Great store with friendly people who are willing to help you find any part you need big or small. They dont argue over little things like discounts or member perks that you are entitled to.... they take care of and respect you as a customer.

The lady that assisted me at AutoZone was very friendly and accommodating, trying to help me find the issue with my air conditioner not working. She went out of her way to assist me when I was not even making a purchase

Used the free service to check a malfunction in my car. Employees were very patient and helpful.

These guy were very helpful and went all out to make sure the customer was happy.

I went there with the intentions of buying a brake light, so I could install it myself. After looking at the assembly, I determined it was possibly a bit more than I could do. One of the guys inside not only explained how to do it, he changed the bulb for me. He then checked the other side, to ensure all bulbs were in good shape. Bravo!

WORST CUSTOMER SERVICE EVER!!! Placed order for brakes on website had it delivered to my home. Was not given option of 5 lug or 6 lug of course incorrect brakes delivered. Husband went to store to take it back. Cashier insisted on Transaction number (even though showed comfirmation email with the ORDER number) She REFUSED to call customer service to get the Necessary transaction number. So I called from my home to get the necessary transaction number. Customer service also gave me a store number stating that they also request that sometimes. So obviously this happens often. Husband went back in with their required information and they refused service to him and made him leave. Cashier stated that I got an email with the transaction number on it well low and behold looked back at all my emails and no transaction number. ONLY order number noted in ALL emails regarding this order. So miss know it all cashier doesnt know it all!! Make the little extra few miles and drive to a different location because customer service is NOT a priority at this location!!!!! FYI I was forced to put in a star thats the ONLY reason yall got a star at all!! UPDATE: I sent you email as requested. Lets see if you make it right.

Good customer service would go here again

They were locking the doors and technically didnt have to help me but they got me my headlight anyway, and they were happy to do so. Rarely does anyone go above and beyond anymore, i really was so dang happy at this. Its the little things that really make a difference. Thank you so much for your time and the smile it came with. (They even came back to check and be sure if it was the reg or bright bulb...so nice)

I purchased a part online and had to returned the part because it wasnt what I needed. I was inform by the cashier that I should be seeing my credit shortly. I called them today because it been a few days now, and I dont see a credit! I was told that when you buy something with your debit card that it takes 5-10 days for the money to be credited back your account. Why? They took the money out of my account before I even picked up my purchase! Why do I have to wait almost 2 weeks for a refund? Advance auto credited my account instantly. Advance Auto me please!!!!!!!!!

I always get excellent service from Jose.

Its kinda dirty. Floors need cleaned badly. Staff is not nsync with each other.communication is key to business.

I love to get in the zone! St chuck next to lindenwood, florissant on lindberg...best of the best. Great management! Expert assistance!

A perfect example of a place that customer service doesnt exist. Pretty much had to spell out exactly what I needed to replace a battery. The guy behind the counter was completely clueless and his physical appearance showed that he didnt really care.

Thank you for your help

Best place to go for car parts

Quick service, they always help me assure Im buying the correct parts.

They always have my part in stock and theyre reasonable

Fast and great experience. Tim helped me out with my hubcaps today. He was very friendly and didnt hesitate to help. Thanks!

Anytime, day or night, the guys come out to my car.....they have replaced a whole new battery!! yesterday they replaced my blinker light bulb!! so nice (&very reassuring) that a young lady can get my elizabeth serviced....and at NO EXTRA CHARGE!!! Love that personal service!!!

Excellent customer service

Friendly service

Very helpful

I called up there to pick up a part, told the girl I was coming and was DENIED at the door because I didn’t have on my mask. Bogus. The mask order doesn’t start until Friday. When I called back and asked why I wasn’t told to bring a mask she hung up on me.

Friendly and helpful staff. Good parking with easy access to main roadway. Selections are average but typical of most other Auto Zone stores. Good hours of operation too so makes getting what you need easy.

The manager Larry should be fired. The way he treats customers is pathetic. Come in the store and he makes ya feel like you are about to steal something. He is rude he is condescending and spits out smart alec little comment I walked out the store in the middle of trying to get my part due to this mans behavior I returned to the store hours later he was still working and I walked out again good luck if Larry waiting on you

Representative was not very helpful quite rude

Fine store; exactly what youd expect. Top: If buying something on sale, watch your total. I bought 3 items that were buy 2, get $2 off on 3rd and the register did not auto-apply that discount. Had to point it out to the staff to get the discount. No issues getting it other than having to call it out.

Always nice & very helpful.

The sales team there is s always helpful and knowledgeable. They will go out of their way to assist you with installing any part that they can.

Worst parking lot Ive ever driven in! Me as a customer was out picking up all the items in the parking lot that would have popped tires!! Screws metal etc..

The Alton AutoZone that I went to to pick something up for a friend is pretty good. Fairly knowledgeable people that are helpful working there

They were perfect in replacing a battery in ugly weather on the spot! No hassles,no problems and done within 15 minutes and back on the road.

Good place for auto parts. I got windshield wipers and one of the employees put them on for me.

Ok as long as you get a knowledgable employee, or you will probably get the wrong part!

All 3 clerks: Garlan, DeMarcus? Might have been Demarco, and Jose that were there, assisted us looking for the part we needed. Each was polite, attentive to us and the other customers, and even though the part wasnt available within your system, they helped us with a part number and some ideas of where to get the part both locally and online. Im not much of a car guy and didnt know exactly what I needed but they werent ever condescending or judgemental and were all super nice. Ill stop by next time I need something for the car.

Very patient and helpful

Excellent service. Jose Estrada helped us out. A plus service.

Big help. Great customer service.

Friendly staff and reasonable prices.

Get all my oil and auto parts there for years. Customer service is always good.

My go to place for my vehicle. Excellent service.

I luv AutoZone... I should own one.

Wonderful for getting part and the worker are very helpful.

Very good service!!😊😀😁

Worker and manager helped way more then expected!! Actually made a bad night better

Most of the time they will have what I need or be able to get it quickly at a competitive price.

Fast, friendly and very helpful, Great Job 💯

They always make sure i get what i need if not they point me in the right direction

Didnt have parts.Went to another Alton location. Gave me wrong parts.

DO NOT TAKE YOUR CAR HERE FOR A BATT TEST THEY HAVE NO CLUE HOW TO DO THEM CORRECTLY THEY WILL COME UP WITH BAD BATT NO MATTER WHAT, TOOK MY CAR HERE THAT HAPPENED THEN WENT TO GODFREY EVERYTHING CHECKED OUT JUST AS A BACKUP TO GODFREY TOOK IT TO OReilly SAME AS GODFREY EVERYTHING WAS FINE, SO EITHER GO TO GODFREY AUTOZONE OR OReilly DO NOT GO TO THE AUTOZONE ON WASHINGTON IN ALTON

Good prices, nice people. Helpful in figuring out whats wrong, and getting the right part.

Customer service was good.

Not the best prices amymore. Advance beat them by $12 on a $50 part....

Great service and fast

Great customers service

Most helpful ever got my break lights working

Good help ty

Very helpful.

Seems to be the place to go

Helpful and friendly staff

I didnt know what I was looking for and they helped out alot

Prices and very friendly people to help you

3 stars because Bob was rude, and unaccomidating.

I RODE WITH MY FRIEND, HE BOUGHT ITEMS THERE, HES A REGULAR CUSTOMER

Always helpful.

Went there to get a part for my truck

Very helpful

Staff was very friendly and knowlegdeable

Friendly, knowledgeable staff

Very helpful

Hey Im the zone with auto zone

Always pleasurable

No complaints

Very helpful

Kickass

🚘 I like AutoZone 🚘

No comment

Very high

Great