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Telle Tire & Auto Centers
1214 E Broadway, Alton, IL 62002, United States
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Telle Tire & Auto Centers
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Ja
Review №1

Excellent service for great value at spure of the moment. Tire went flay close to store and limped in. They had a used tire in good shape available that fit and were able to get my tire changed and back on the road before I even got settled in to read in the waiting room. Definitely a great experience.

Ms
Review №2

Very professional, friendly and knowledgeable... Explained everything in great detail... Not once did I feel like they were trying to get over. Highly recommend!

Mi
Review №3

We love the guys at Telle Tire - Alton. Jim and Chris are always helpful and willing to go above and beyond to fix any issues that come up. We trust their knowledge and they listen to and answer all of our questions.

Ch
Review №4

Great service, friendly and knowledgeable staff! I always trust Telle Tire with my auto service needs.

Mi
Review №5

These guys exceeded my expectations!I can into town for a golf tournament and they ordered my tires, let me use their loaner, replaced the tires, dropped the loaner off after hours, picked my car up.They went out of their way to take care of me. Thanks Guys!!

jo
Review №6

I showed up without an appointment, the shop was very busy, but Jim and Chris were more than accommodating and immediately took care of my issue, what a Great Place, I felt like I had known them forever! I definitely have a new place to take my car for service! Thanks again Jim, Chris and Telle Tire for being there for me when I needed you!

Ro
Review №7

Fast polite & professional employees these guys are kool

Mu
Review №8

I will not go anywhere else. The service advisors Jim and Chris were very professional and helpful. Telle Tire in Alton is the only place I will go for now on. If I could give 10 stars I would.

Kr
Review №9

Once again amazing service, above and beyond every time! I dont know why anyone would go else where. Friendly, Helpful, and Fair! Dont believe me? Today I showed up with no appointment no call with an emergency flat tire on my lunch break. Its a Friday after 1pm and I have to drive out of state in the morning. Not only did they take care of me so I didnt have to get a rental for the weekend but all done before my lunch break ended. They even put my jack, tire iron, and spare back in the correct spots, though I had just tossed them in the hatch! They treat you like their best friend!

sp
Review №10

Ok for tires. Not a big selection! Anything other, would recommend a dealer service.

Le
Review №11

Fast. Friendly. Professional. Priced other stores in the area for tires, and Telle was comparable to most (give or take a few bucks). But they were fast, efficient, and didnt try any add-ons or upsells (like a certain dealership in town). Even offered to drive me down the street to grab a coffee so I didnt have to walk. Their employees were also wearing masks, which shows they care for their employees and their customers. Ill definitely go back when the time comes.

Ta
Review №12

I love this place! It’s where I always take my car for oil changes and any other issues. The guys always remember me and ask about my family and work, and are more than willing to answer my questions or just take a look at my car if I’m concerned. I recently went in because one of my brake lights was out to get a quote on replacing it - they came outside right away, found a second light out that I hadn’t noticed, replaced them both right away, and had me on my way in no time! I was fully expecting to have to schedule a time for later. They genuinely care about how safe my car is for the road. Fast, friendly, quality service, and much more affordable than when I used to take my car to the dealership.Thanks guys!! See you soon for my next oil change. :)

Co
Review №13

While traveling, we had a tire that needed immediate attention. We stopped at Telle, and the manager Jim Fuhrman promptly gave us the attention and care we needed. He and the mechanical staff were extremely professional, helpful, and willing to adjust their Schedule to help us.

Tr
Review №14

We have been using Teller a long time and we are always very happy with their service!

Ja
Review №15

Very helpful and courteous. Stands 100 percent behind their work.

Sh
Review №16

Staff friendly had the size needed and helped us they put Walmart to shame

Sh
Review №17

Good work.Honest people.

ty
Review №18

Quick service in a pinch, great prices. 10/10 would recommend

To
Review №19

In the past 5 years I’ve gone to this same garage several times for different things. I was new to town then and I was told that I would be treated well here. I was. Things are changing now that Telle Tire is expanding. Maybe things will turn out well, but I feel like I’m paying more for less now.

Do
Review №20

Went to Telle tire to have the oil changed and tires rotated. The service manager was 10 minutes late in opening the store. He told me 1 price for oil change and it ended up being 11.00 dollars more than what he quoted me. Charged me 20.00 dollars to rotate tires and the tech didnt even check the air pressure in the tires 2 tires had 30 lbs in them 1 had 28 the other 32. Probably wont be going back to that location

Do
Review №21

Fantastic place

ka
Review №22

Chris was great. I bought a used car and had had them look it over. I dropped it off and Chris had his awesome crew only found a couple minor things, he sent a detailed inspection so I had them do what was needed and picked it up later in the day . I wouldnt trust anyone else.

Mi
Review №23

Just had 2k worth of work done on my Volvo XC90 T6. They did a great job and my SUV drives like new again. Great warranties, Great staff. Thanks guys!!! For the people who are saying dont go there..... Just because you cant afford getting the work done does not mean its a bad shop! Cars are expensive to fix.

Ri
Review №24

Pleasant experience. Chris and his team did a great job.

Do
Review №25

They do most work on my truck

An
Review №26

Nice staff...... Clean building ..... Fast service

Ch
Review №27

I had to bring in my car on very short notice and Chris, my mechanic at Drakes was awesome. They charged me $50 less than what I thought they would. The best part is the service was quick and my car ran perfectly once I picked it up. Ill definitely be returning to Drakes anytime my car needs some TLC!

Ro
Review №28

Fast and excellent service! Took my truck in for brake work. Found bad control arms and got them replaced. Saved me time and money in the future. Very pleased

Th
Review №29

Chris and Jim are both exceptional at what they do. Im always well pleased at the service at Telle Tire

Ma
Review №30

I wont go anywhere else. As a woman I feel I am always taken advantage of at the local auto repair stores. Drakes has always been honest and supportive and found creative solutions that have saved me money.

L
Review №31

There was a time when I highly recommended Telle Tire to anyone that would listen. Not anymore!!! They currently dont seem to care about peoples personal time nor do they care about taking peoples hard earned money when the repairs a car ACTUALLY needs doesnt nearly come close to what they quoted. They are not very empathetic for putting people out nor do they apologize when making mistakes that could have cost hard working individual a lot of money! Over $2000 quoted for something that only wound up costing $100. And the only reason the issue was rectified is because said individual spoke up and knew a little more than their mechanic. Is it a scam? Not sure, maybe they need to send employees for more training..... they lost a good customer!!!

st
Review №32

Fast courteous people there that were helpful. Got right on my truck in a timely fashion. Would recommend

El
Review №33

I was new to Alton a couple years ago and had no idea where to go to get good, reliable service for my vehicle. I found Drake Tire online, checked it out, and havent gone anywhere since. I find their service to be quick and affordable, and Im never worried about bringing my car to their shop

Mi
Review №34

Was able to get the tires like what I wanted.

Er
Review №35

My experience was horrible!! I drop my car off at 8 and they made it seem like it wouldnt take long to look at so I expected a phone call in the next couple hours. By noon I still didnt have one so I called and they were kind of rude about it and said they would get on it. By 140I called and they said oh yeah we just looked at it you need to wheel hub assemblies to outer tie rods and to inner tie rods in an alignment and it will all cost $1156. I took it to another mechanic right after that and I needed to outer tie rods and 3 brake lines actually. Cost me less than $200 to fix this place is horrible

Sh
Review №36

Have gone to Drake Tire & Auto for several years to have service on various vehicles. I have always had great service. Chris is friendly, knowledgeable, and honest. Would highly recommend going to Drake.

Ka
Review №37

On our way through Alton, on our way to Branson, I saw smoke coming from the front of my car. I had just gotten my car serviced in Chatham, IL — new sway bars, rotors, brake pads, etc. — and I felt something wasn’t right. I Googled “tire places near me” and Telle Tire popped up. What a Godsend!! They were so helpful and friendly. They checked my car out for free and sent us on our way with peace of mind. Thank you Telle Tire — you saved our weekend!

Ka
Review №38

We have been with this business through a change in owner and name, and can happily say they are still our favorite. Trustworthy!

Ju
Review №39

Ive been a faithful customer since I owned a car. Theyre very fair on prices, and do good work.

He
Review №40

Great place ... Friendly staff quality work...

Le
Review №41

Had a great experience at Drake. They were honest, friendly, and super helpful! I wont be going anywhere else for auto service!

Tr
Review №42

Horrible

Jo
Review №43

I had great service here today. I spent two hours waiting on my car this morning for an oil change and tire rotation bc these guys were busy and I could tell. Chris let me know that I needed some additional things and texted me a report that even included a pic of my dirty air filter. I needed a new serpentine belt, too, which I knew because the car would squeal on occasional startup. He also said my brakes need replaced soon, but said these items could wait for now and I didnt feel pressured to do anything. I told him lets replace the filter and belt and he ordered the parts from Edwardsville and told me I could come back around 1. I came back with my 18mo who was wound for sound and Chris and Jim were awesome at helping entertain him and were very understanding, especially Chris. This place is great and I would highly recommend them. We will be back for any future work our cars need!

Li
Review №44

My husband and love the service we recieve every time we get our car serviced! We wont go anywhere else

Si
Review №45

My favrite place to take my car suoer service

Se
Review №46

Had problems with national tire and battery getting two of my trucks aligned. Brought them to Drake and they got them both done no problem.

Su
Review №47

Great service and communication!

A
Review №48

DO NOT GO TO DRAKE ! Drake Tire & Auto’s car diagnosis:I told them, over the phone, when I was making an appointment: pulls right while driving.*Strut – OESpectrum – Right Front (1) $161.72*Strut – OESpectrum – Left Front (1) $161.72*Strut Mounting Kit – Left Front (1) $84.86*Strut Mounting Kit – Right Front (1) $84.86*Sway Bar Link – Front Susp (2) $57.98 = $115.96*MECHANIC LABOR (3.000) $90.00 = $270.00*205/60R16 92 H HEADWAY HH301 A/S (4) $82.00 = $328.00FREE ROTATION EVERY 3,000 MILES, FREE BALANCING EVERY 12,000 MILES FOR THE LIFE OF THE TIRES, FIRST FLAT REPAIR IS FREE, FREE 2 YEAR/20,000 MILE ROAD HAZARD WARRANTY WITH THE PURCHASE OF FOUR TIRES.Right front strut mount is noisy, will need front struts, front sway bar links. Frnt tires are worn oddly, left rear tire has a plug in it and a large bubble in the side wallILLINOIS USER FEE $10.00SHOP SUPPLIES $12.00TIRE DISPOSAL FEE $4.00SALES TAX $73.56AMOUNT DUE: $1,306.68I got bamboozled.So, the worker at the front desk kept pressing the issue for me to get all of that fixed as soon as possible. I told him that I don’t have that much right now. I took out my wallet to pay for the wheel alignment, that’s what I came there for, and he told me they didn’t do it. He said I can’t get a wheel alignment until all of those things get fixed.So, how come when I left the place, my car was worse than when I brought it there? It seems like each day my car feels like it’s going to break down on the street. Last night was the last straw. My car is super wobbly and it doesn’t take much for the car to sway into another lane. I’m really nervous about driving it to work on today. I made a turn, last night, and it felt like the back wheel was coming off. I have my left hand at 11:00 and my right hand at 2:00. If I have to pull my car to the right, L is at 8:00 and R is at 1:00.I really can’t afford to miss work, but after my car was behaving last night, I don’t trust it to drive on 3 highways or even side streets (US-67S to 367S to 270W to I-170S to I-64W to MO-141). I took my car to another mechanic and found that they loosened my struts!!!! Do NOT go to this PLACE!!!

Ho
Review №49

I always get work done on my car here at Drakes! Great service!

Ea
Review №50

Great service agreement on new tires.

Po
Review №51

Found the problems & fixed car in the same day. Edit: car was making weird sounds and odor the next day. Called them about it, they came to my job, took it back to the shop and fixed that problem too.

Ga
Review №52

Always the best in service!

Ja
Review №53

Great service, competitive prices

Wa
Review №54

Terrible place, They really messed up my truck!Had it for 2 days and still did not fix!. Only went in for an alignment, geez!Ended up taking it to the dealer.Rude-rude-rude!!!

Ke
Review №55

They do good work!!

Sa
Review №56

Honest and fair

Fr
Review №57

Friendly and quick

Information
16 Photos
57 Comments
4.4 Rating
  • Address:1214 E Broadway, Alton, IL 62002, United States
  • Site:https://telletire.com/locations/alton/?utm_source=gmb&utm_medium=organic&utm_campaign=alton
  • Phone:+1 618-465-8897
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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