HANDS DOWN, The BEST muffler shop around! From A+ customer service, A+ communication, to A+ service delivery time. These guys had me in and out in under 30 minutes to diagnose and repair an exhaust leak in my 13 Charger. I will be visiting this location again to get a quote on a install on Flowmaster 817502 or similar install!Enjoy your vacation guys!
They were great. Very friendly and helpful. Only took a little over half an hour to put on a whole muffler system and catalytic converter at a very reasonable price. I would recommend them to everyone!
I showed up to my appointment yesterday at 2 30 and they were closed and on the door it said closed Monday thru the 8th and my appointment was on Friday.
They closed shop for vacation and I never received a call to cancel or change my appointment I waited two weeks for. Didnt find out until I read a sign on the door. Now another week has gone by with no call back on messages left on the machine for a reschedule on my appointment. Really disappointed and will not be going here again
They do Dame great job
Always nice and helpful and if you cant fix it let me know let you know
First time customer. They did great work and quick
The staff was extremely friendly. They offered me 2 different estimates as well as fair pricing. I highly recommend using this company. Fast and friendly service.
Great service fast and friendly also very reasonable 👍 Thank you
Amazing customer service and answered all my questions I had and made sure I understood all that they said was wrong with it.
They are very good people and made my 750il V12 come to life. Great sound and performance. Im sold. 😎👍
Good down to earth people. Thank you for taking care of my trucks exhaust professionally on time. Great experience.
Great service great price
Got right in fixed my car with no problem and great price. Really nice people
Best place for exhaust new or repair. Family owned and operated for decades. I recommend highly!
Great work. Very decently priced
Gary is a great guy. I have taken my car here multiple times and i have never been unsatisfied.
Aug 31, 2018 2:00pm. They fixed the exhaust problem but now I have a worse problem. When I took my car it was loud due to a flex pipe crack but running fine. After 30 minutes of welding, repair was complete. As my guy and I left the shop lot, we notice a loud squealing noise that hadnt been there before and the car refuses to accelerate as we drove. We turned around on the lot and the guy said wow, whats that noise and we said you tell us. Instead of going back under the car, mechanic lifts the hood and he says its a oil leak. No, a oil leak did not cause my car to squeal so loudly and barely accelerate. Were now sitting at another shop after leaving Mad Hatter!!!! I thought I was satisfied because the muffler was quiet but now something is else is wrong. I need my car for dire medical purposes! ☹️UPDATE: 3:00PMApparently, theres junk in the catalytic converter and flow is obstructed after the flex pipe was sealed. I had to go to another shop to find this out when the previous shop couldve told me. I wasted my money at Mad Hatter!!! Now Im out of even more money to correct this 😡😡😡😡 I went here because of reviews.
I purchased a Summit mandrel bent exhaust system for my classic car. I contacted Mad Hatter and they assured me that they could do the job. On my home, I heard a noise. Upon inspection I found the exhaust pipe rubbing on rear diff axle. Brought it back. They said that they would readjust it. I brought it home and reinspected it and found that they beat the pipe in with a ballpeen hammer. I do not reccomend Mad Hatter Muffler for any type of quality classic car repair.
This was my first experience with Mad Hatter. They got me in quickly. They recommended a cheaper repair to the exhaust system rather than replacing the whole system. Refreshing to have a repair shop recommend a cheaper alternative. It took them 30 minutes to complete for an unexpectedly low price. I will definitely return. Thanks.
Mad Hatter always gets the job done faster than anyone, and at the best price.
Kind and quick qualified free estimates
Amazing job Gary! Definitely recommend this place to anyone looking for exhaust work! Really great team and would totally come back for more work!
Great place to get your exaust worked on, very honest and expert advice. And also a good price
Excellent work and at a fair price.
Extremely impressed!!! Super fast and good quality work. I highly recommend this business 😁
Great service
These guys do it right the first time and dont charge an arm and a leg.
Need exhaust work? Go here, end of story. Inexpensive good quality work. A++
Always have great results here. Have taken several vehicles in for both upgrades and replacements. Thank you
Ive always gone here and it is always great. The pricing is fair, the service is great, and they usually dont take too long to do their work
They do good work!! Ive never had a problem with them!! Loveem
They did exactly what I wanted on my custom exhaust installation
Took the time to help me when they were super busy with something that wasnt a big money maker .Not something you see much today. Thank you
Reasonably priced. Fast.
Best muffler Shop in the alton and surrounding areas
Very good people to deal with
Honest. Fair. Recommend them 💯%
Very quick to service my car needs
They could have sold me a whole muffler system from the catalytic converter back but they didnt. he was honest and only patched the bad spot and I was on my way.
Great guys, great prices
Very professional takes a lot of pride in his work
This shop doesnt use stainless steel in any repairs. They use cheap steel, which will rust through in about a year or two. I guess thats one way to keep customers coming back
Fast service no BS
Great service there
Prompt service
Got my pipe fixed