Mary Ann was a delight to work with! When the stores equipment failed to function she went over and above the call of duty and processed my order as quickly as she could. I could not be more impressed with her professionalism, competence, and commitment to customer service. She deserves the highest praise and compensation, she is truly an asset to the business.
All the young men that helped us today were just awesome. Polite and very helpful... such a pleasant experience
Great customer service!! Always someone ready to help.
I drove here from Richmond for several items for my cats, and not one of them was in stock.
The staff are always ready to help and are very knowledgeable about the products they sell. They also have knowledge on proper animal care. The store is well stocked and very clean. They are always willing to load up any products you purchase, like 50Lb bags of dog food, into your vehicle. Excellent customer service. I shop here for all of our animal needs. They have so much more than animal care supplies, toys, gardening supplies, clothing, footwear, and so much more.
Cool store to shop and look around
Terrible customer service. Loading something heavy into my car myself and bring it up to the counter only to tell me that I couldn’t buy it because the item was a rain check item
Good place for animal food. Low prices for bulk animal food pet food. Usually not very busy.
I just added a labrador puppy to my family and was trying to get his shots at my veterinarian but they were booked for over 40 days. I took him in to Tractor Supply to purchase his shots. Val helped me and offered to administer the shot. So grateful for her help as I couldnt have managed by myself.
They have what I need. Ive been here several times and I always have to go looking for help. I wait quite a while for checkout, as most days cashiers arent at the counter. Recently they added Curbside Pickup. I ordered online and went to pick it up using this service. The guy who answered the phone put me on hold for almost 10 min. He didnt even ask me for a confirmation number or my name. He just said he would go check on my order. How if you didnt even know my order number?? I had to get out of the car to get someones attention. I didnt mind it, my problem was that they didnt do what they claim they do, which is curbside pickup.
I am very disappointed in this tractor supply. The store is always under stocked, Missing a lot of products. This store is very messy dirty floors and dirty shelves with stock in the wrong locations. Employees are not helpful or knowledgeable of store products. Most are nowhere to be found.
Great store,, But no one to help you..If you are a woman and you need 50 pounds of grain..Forget it..You will have to pick it up yourself.They have a couple women there.But I don,t like the idea of another woman lifting a sack for me that weighs 50 pounds.Its not right.Especially when all the men are in the back laughing it up..
They had what I wanted at a good price. I was impressed with the variety of farm/garden/agricultural products Tractor Supply carries.
Lots of other items large store.nice place to shop.But we ordered a item not in stock 2 and a half weeks ago which STILL hasnt been delivered??
Well these guys have absolutely everything. It was so much fun the first time I went in. I must have spent an hour and a half there wandering around looking at stuffa buddy of mine gets pellets for his wood stove. Looks like Ill probably be getting a large water tank for my rental out in the country.
My wife ordered jeans online. We went in to pick them. Store manager waited on us. Great manager made sure every thing we perfect. I highly recommend doing business here! Great store, great merchandise, and great service!
Clean,very helpful to customers
They are always very helpful ever time in there. They also know the products. Glad they open not to far away.
This place has a little of everything from horse feed to gun cases to farm vehicles and books on beekeeping. Its a bit of a drive for us so we stop by when have other business at that end of the Valley. The prices on horse feed, bird seed etc. are better than the other feed stores Ive been to.Staff is friendly and helpful. We love it!
We went in to get some urgently needed help to fix a leaking gas can. Even though the store was quite busy, a staff member (I believe his name was Ben and I apologize if this is not the correct name because I want him to get credit for his incredible service) helped my partner to find everything needed to fix the problem. He was friendly, knowledgeable, and went above and beyond to help us find everything that we needed.
Charles and Ben at the American Canyon location are amazing employees. I bought an 8 x 8 chicken pen and they made sure I was taken care of. Thank you guys for being attentive and care about the local customers.
Reasonably priced and quick. Two friends were working on the same project as I was. One went to Wally world to look for a part, one went to Home Depot, I went to Tractor supply, found what I needed and was back home finishing the project, before either of them could even find what they were looking for
Great customer service!
I shop in your store all the time I buy boots, shirts, wrangler, hoodies and hats I even buy bird feed once a month been a regular for almost 2 years but today I felt ashamed for spending all the money to be rounded up like a suspect so to the heavy dude that looks like he just stepped out of a training film if I was going to take from you it wouldnt be some mouse not all of us like to take stuff.
A friend had me pick up some fencing material there. What a wonderfully weird country western style hardware/clothing/boot/feed shop. Incredible service! I was walking around the Store and a employee came up and asked if I needed anything I said no just looking around. And they replied thats great were closed, have been for 15 minutes LOL! They were totally cool, the gal even checked a price for me. I will definitely go back as I was not able to see the whole store.
Nice clean place. Very helpful, Perhaps too helpful. Maybe because black people dont have farm animals. So... you know. Why would I be in that store. You know? I mean after all. It is American Canyon. But like they say. If you knew where you were going was problematic for them, than why go there? So I keep going there.
Clean and well stocked store! Friendly and helpful employees! Very nice shopping experience, will absolutely shop here again!
My experience was pleasant. I went to see a small machine to cut weeds and find that one can also buy cookies, Snacks, clothing,all kind of stuff for the farm.. a child will have also a nice time... I shall return.
Everyone one who works there is super friendly and helpful. I find all my animal needs PLUS cool things for the family & house. Its a great store!!
Great people very pleasant old fashioned country store kind of atmosphere. been shopping there since they opened never had a bad experience. kj
Employees were nice and I had no problems purchasing a trailer from them. They are a little light handed on the weekend so expect to wait a few minutes to get assistance of any kind. Nice employees.
I always find something neat and on clearance, but that makes me worry about the overall state of the store. Id hate to lose it, as its more convenient to run to for a quick item than Home Depot.
Its like a higher quality version of Harbor Freight.Friendly staff will help you load the ridiculously awkward stuff (four pieces of 4×6 ft. Recycled tire rubber matting) you might purchase into the Zipcar you obviously didnt think through (Honda Civic) when reserving, despite knowing exactly what you were going to buy. With a smile, even!Also, excellent price and varied selection of mason jars by the case.
Got the fence supplies I needed quickly with the help of the staff. Fast check out and away. Lots of parking in new center.
Awesome customer service, saved me from keeping my german shepherd in the house for the duration of her life. She created a mud track in the middle of lawn through the dog door, across the tile up the carpeted stairs landing on our bed at 5.30 am.. So pine shavings from Gem saved us all!! Thanks for helping me cramp 8 bags in my SUV with 2 german shepherds.. will be back!
So friendly! We started buying our dog food there. Lots of options. More than just tractor supply!
A place to find tools and supplies for your farm but also toys for the little farmers. Lots of toy tractors and garden decorations. If you need a pair of good jeans and work shoes, you are likely to find these here at a good price.
Glad that Tractor Supply is now in the American Canyon / Vallejo area. They have products not seen in other big box stores such as Home Depot. Good selection for farm needs as well as pet supply, household items, tools etc.
I went to have my dogs vaccinations and it went well. The place is also pretty nice and its a great acquisition to this newly made plaza.
Although it is way out my way, I came to get the 52lbs of Alpo that was on sale,great deal, n would travel again for that price on Alpo dog food.. As far as service didnt need any I found what I was looking for, check out was pleasant ( store wasnt busy). Thank You Adoracion Walker
Wheel of tractor supply so happy they moved to this area. Finally a well-rounded farming supplies place.
This was my first experience in Tractor Supply. The store felt dirty and unorganized. There was a dead chick in the chick holding pen and a dead mouse in the supply yard.
They always have what I’m looking for I’m there at least once a week
Very helpful staff, they were willing to help me find what I needed, and did it with a smile. I would recommend this store.
Friendly and helpful staff assisted in locating what I was looking for and even loaded it into my cart. Definitely worth the visit and Ill return.
Located opposite side to The Walmart. Center on American Canyon @ the Napa junction,,like its name says tractor sales and supply store, farming supplies as well, pets food, tools, clothing, Boots,,..Not to many weekly deals yet!!!One of kind placeCome on down you may find something for your life style!!
Love this place! Great selection of animal food needs and other supplies you may need. Cute clothes and boots.
Great store all kinds of different merchandise too choose from friendly staff well worth giving it a try I was impressed
I went in looking for clippers for my rose bushes. I have psoriatric arthritis, so, it is some times hard for me to grip things. I explained to the worker Trinity about what I was looking for and what issues I have. She was very knowledgeable and helped me pick out a pair that would not only do the job, but, would be comfortable & easy for me to use.
Came here looking for a generator, had small selection of large generators. Did not end finding what we needed here. It being a tractor store, it had what you needed for #Tractorlife. Great customer service here.
Easy to get to, good friendly service, follow through and help during a major purchase.
Excellent service Benjamin was very nice and helpful good prices lots of stuff
I buy all my work clothes here. And they have a good selection of larger men sizes
Amazing employees always helpful and love just to browse around. Has unique gifts last minute.
Great knowledgeable upbeat staff. Good prices on the items I often buy for my lawn restoration business.
Nuts, bolts and other hardware by the pound. Tractor stuff. Trailers. Pine dust bedding for small animals. Trailers. Propane. Pet food. Veterinary supplies. Work clothing. Tools. Welding supplies.
Its a cool place they have a lot of cool stuff
Pretty good collection of stuff you need for your property and truck and at better prices then other places in Napa
Suppose to open at 8am, been here since 8:05, finally opened at 8:22am. Most supply stores are open by 7am the latest. Don’t waste your time coming here early.
Nice friendly people in american canyon store very cool place
I love shopping here for horse supplies. So far the prices are the cheapest and there is plenty of parking. I even got help loading the car.
Friendly knowledgeable staff. Clean store. Live ducks and baby chicks
Fun! Bring the kids! So much to look at from farming equipment, books/magazines, apparel and gardening. Oh, and pet supplies. Tons of pet supplies!
Excellent customer service, i lost my receipt and they let me get an exchanged.
Its a beautiful place to shop I just hope they come closer to richmond California
Nice store, from the Agricultural Side of Califirnia. Outstanding Customer Service, with people who actually Offer Assistance.
Friendly, helpful staff at every TSC Ive been in.
I love this store, but dont come if you dont have self control! Lol
Very helpful and friendly staff. Carry a bit of everything and the prices are great.
The staff is always polite & so helpful!
Loved your manager. She was phenomenal
I love this store, I get all my feed froom here and other stuff I need great store with great people
Its a new store and was treated really good they also carry the Dog food I buy Diamond
This is a nice TSC store. It seems like it is a little small from the outside, but once inside it is packed with many items needed to run a vinyard or small farm. There is not a large quantity of anything on display, but a great variety. From feed and chicks to oxy-acetylene, stick and mig welding parts and accessories by Lincoln and Hobart, to implement tires to all sorts of heavy duty chains, ropes, cables, hardware, tractor paint, truck accessories, trailer hubs and bearings, this store can possibly get you out of a jam and back to work in a jiffy.
Great place, everything you could possibly need, under one roof! Good help & customer service, & friendly employees, too.
Cool place! Has EVERYTHING... even baby chicks and ducks! ❤
Great place! They having lots of things, not just tractors lol. Pet food and pet supplies!
Great service very friendly people and excellent products Iowa
Great store. Helpful people
I had hoped they would have good quality tools at fair prices. I was dissapointed to find they had no flat free wheelbarrows, although they were very nearly the same price as the competition charge for the wheelbarrow with the flat free tire.
My favorite place to buy man toys.
Great chicken supplies! Even purchased some chicken sloggers.
Has alittle of everything you may need to take care of your farm or ranch.
Great store. They carry a little bit of everything at good prices.
Items easy to find in the store sales people warm and friendly prices were very fair also on this trip I brought in my friend who had not been in your store and he was very impressed with everyone and your store
The boots fit great, wonderful customer service and friendly
Everything I cannot buy From Home Depot, Lowes, or Harbor Freight I get from Tractor Supply. Perfect Addition
A great place for things for projects.
Fun place has everything for pets plus more.
Friendly service and great prices, especially for pet supplies.
Customer service was a joke. The cashier was left up front of the store while his coworkers ignored multiple requests for help. I had an injured knee and waited 20 min for someone to help me carry a bale of hay when i gave up and managed to drag it out to my to ruck myself. I will never shop at this store again.
I love the store they how everything you one
Great people great service reasonably priced
Great Staff and good Farm/Ranch products!