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Security Dodge Chrysler Jeep RAM
345 Merrick Rd, Amityville, NY 11701, United States
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Security Dodge Chrysler Jeep RAM
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Cr
Review №1

Couldn’t be happier with the team at Secuity Dodge!! I’ve been buying cars from them for years and my latest purchase was just as seamless!!! They are true professionals and I send all of my friends and family there. By far, the best dealership on Long Island

Ky
Review №2

Very pleased with my Durango SRT purchase from Security Dodge! Michelle and Corey were patient and helpful. We had clear expectations during the trade in/buying process. I got a car I love at a fair price! Highly recommend Security Dodge! Thanks for everything!!

De
Review №3

Had the best experience with this dealership! I got my new jeep renegade 80th anniversary edition. From sales to finance was a breeze to work with! Brandon was great at getting me into the car ASAP and Rajah in finance was a gem to work with! Looking forward to working with them again in 3 years! Thanks Security!!!!

H.
Review №4

Went in for parts. Parts Dept personnel are awsome. I live closer to other Dodge dealers but Ill travel extra because these guys are attentive and accurate!!

Bi
Review №5

I left my 2020 Ram 1500 eco diesel for an oil change. I mentioned to service writer Jonathan to make sure the service tech is aware that the oil residue that drips on the cross member below the oilpan needs to be wiped clean. The past two oil changes it wasn’t cleaned and I had oil dripping onto my paving stone driveway of my house. Guess what ? It wasn’t cleaned and now I have fresh oil stains in my driveway !

Le
Review №6

To keep this short and simple, I will say the problem with this dealership is with extended appointment times along with inappropriate customer service. I have 2 brand new vehicles, a dodge and a jeep. Dodge was in for a software update that turned out to be 3 separate appointments of going back and fourth from an issue with a software update but thats besides the point. My Jeep Grand Cherokee was dropped off for an oil change/routine service. I explained to my advisor if they could double check everything and make sure all safety concerns are checked if any, because I was using the jeep for a cross country road trip. During my trip I noticed the brakes were juddering with severe vibration. Upon getting home, I reached out to Security Dodge for an appointment due to the importance of the matter, the sooner the better, since were dealing with an important part such as brakes and was rudely advised that the soonest appointment was 2 weeks out. I tried to make note of the importance of the matter to the receptionist who rudely laughed at me over the phone and then just hung up. Safe to say I wont be returning, will be taking both of my cars to a place that knows how to conduct themselves in the right manner.

To
Review №7

I would give zero stars & certainly would not recommend this dealer, the Service Advisor, Dianne or the Service Manager, Dylan. Phone calls, voicemail messages are not answered or returned. This was our first and last visit to Security Dodge. My wife & I brought our vehicle here in an emergency because while driving our vehicle lost power, the steering wheel & front end was shaking uncontrollably. After waiting an hour on there service line, & made it to the garage door, Dianne informed us that it would be a few days for them to check it out because they were extremely busy. I requested a loaner & Dianne rudely stated no, I asked if they work with a local rental company & Dianne abruptly replied no. Dianne asked if we needed a ride & I replied yes believing that we would receive a courtesy ride home because of my disability & hardship & live in Amityville Village but once again Dianne abruptly said no. I truly feel discriminated against because they refused to accommodate my disability & handicap. Once we entered Dianne’s office I requested a receipt or repair order because we were dropping our vehicle off at a dealer for the first time & don’t know them. I certainly do not want to be surprised months from now with speed camera or red light tickets. Dianne adamantly refused my request for this documentation, stating that they do not provide this paperwork to vehicle owners & we will receive an invoice after our vehicle is repaired & picked up. This in itself is not right or fair & I believe a state violation. I feel strongly that Security Dodge lacks honesty, integrity & reliability. No customer should be put through such a horrible & horrendous ordeal when going through such a difficult, trying an extremely stressful times. It’s morally outrageous that my wife & I were left without a vehicle or transportation. I was forced to cancel my doctors appointments, my wife could not get to work, & we could not go grocery shopping for our family & I had no way to get to my pharmacy for my prescription drugs medications. Our entire experience was just atrocious. I feel that This dealer lacks courtesy, professionalism & respect. After being without our car for three days, & paying the insurance deductible, I was charged an additional 4% for using a credit card, which is illegal, the paperwork I was given was not true or correct because it did not accurately state the correct “mileage out” for my vehicle. My car was driven an extra “27” miles while this dealer claimed it was only driven “1” mile. They further claimed that they notified me that my vehicle was done on the 18th, which is false, they only called me today on the 19th. Furthermore My vehicle was left with a half tank of fuel on the 17th, & now has less than a 1/4 tank of fuel today. I seriously wonder if they used my car to run errands or drive home? I feel that there is something seriously wrong when a dealer finds the need to falsify a legal & binding document. I spoke to the Service Manager, Dylan to express my concerns about the paperwork inaccuracies, the mileage & gas issue. Dylan claimed that my vehicle was thoroughly road tested on the Southern State Pkwy & the Sagtikos State Pkwy because they were not entirely sure if my car had an issue with a fuel Injector or a Cylinder Head. This does not leave a positive impression or say much about there mechanics diagnostics skills, or knowledge. I understand a vehicle needs to be road tested, I just feel that 27 miles is extremely excessive & is like a road trip from Amityville to Queens or Amityville to Patchogue which is absolutely ridiculous. I feel that the mileage driven should have been properly documented or recorded on the repair invoice. I feel that I have the legal right to question this huge mileage discrepancy with Security Dodge. I gave them every opportunity to correct this mistake but unfortunately the Service Manager felt giving me a ride & nasty attitude was appropriate behavior, then stated that I was never to return back there again! They behavior is truly Disgraceful

Iy
Review №8

Watch out for Elvis. He is a sales person. He will have you believing anything. He sold me a car that had leaks every where, the day I bought the car I had to leave new york due to military relocation. So to have a problem with the car 2 days after purchase when it first rained was a bummer. When I was able to come in they tried to charge me $500 dollars to fix a car that was sold to me that way. This was my first car purchase and Elvis was the worst person I could have ran into.

Jo
Review №9

Service staff was very accomodating and got my vehicle back to me the same day as promised

Ri
Review №10

I think security dodge has the worst service dept. of any dodge dealer. I’m on my 3rd Ram they had my truck for over 30 days and gave it back to me with the same problem. Now the service manager DYLAN won’t return my calls. When you put gas in the truck there’s a hole in the neck leading to the gas tank which spills on the ground whenever I get gas. I’ve called repeatedly to no avail. At this point I’ll return the truck when the lease is up and go to Smithhaven or another Dodge dealer. I wouldn’t recommend buying or leasing at security.

Co
Review №11

This has been the absolute worst experience out of any vehicle I have ever owned. I have been left without a vehicle for almost a month with no loaner. The parts for my vehicle keeps getting pushed back. Worst part of bringing it to get work done is little communication. The phone rings out when I call to speak to them about a loaner or my vehicle I get a random text. I will never do business with this dealership ever again. I don’t care if it is warranty work or just a simple oil change I will do the work myself. Without remorse they are holding on to my vehicle and not giving me a loaner which has impeded my ability to get to and from work as well as run my business.

E
Review №12

Salesman Bob and manager JR are awesome. Everything was perfect from the time I walked in the door through delivery. I love the new Jeep. Great price, speedy delivery and quite frankly very nice people. Very professional, they honored every request I had. Highly recommended by me.Ed

an
Review №13

Happy with the price and the great customer service, I’d definitely recommend giving them a chance to sell you a car, truck or whatever your looking for.

An
Review №14

From the moment I walked in, until delivery of my vehicle, Bob N. was wonderful to work with. Very easy going, not pushy, and found exactly what I wanted in such a tough car inventory. I appreciate all the help and finding the right price for my car. Thank you again. Happy to do business with Security Dodge.

Er
Review №15

My sales person Ray was absolutely the best!!!! Very knowledgeable, and a great personality, but more importantly he got me the deal I wanted!!! I would highly recommend going to Security Dodge, and make sure to see Ray!Eric Wacks

J
Review №16

The world we live now is scary, you only live once and it’s been rare to come across real genuine people. Aj was amazing. Not pushy, no BS just a stand up guy. Had a great experience with him and Raja, if I want another car he would be the one I return too and I will be sharing his name with others. Thank you for being sweet during a tough moment we had.Happy Birthday I wish nothing but the best for you and your family❤️ Be well and stay you my friend.

Li
Review №17

Gabby at Security Dodge is an amazing sales rep. She takes her time with all her clients and makes you feel like family. We love our new Jeep Grand Cherokee Limited. Go make your appointment with Gabby she will help you make your car buying experience flawless.

m
Review №18

I would not recommend Security, I bought a Jeep from them in 2017, as soon as the sale was over they did not return any of my calls or emails with follow up questions I had. Over the past few years they’ve reached out to try and finesse me to trade in my car - one time they said they were interested in buying my renegade then when I called back they spoke like I had a burning desire to sell my car which I didn’t- they reached out to me wanting to buy it so I found this disingenuous and a scamming sales tactic. They reached out another time a year later and despite phone calls back and emails they never got back to me and I was honestly interested in trade in options. Now today, I called to get information on my warranty and left messages with 3 different people after being shuffled around 3 different times. I still don’t have any information on my warranty. Also, two summers ago my car had a recall and it took 2 months to get it in to be seen and the issue was somewhat urgent - it was summer and my cooling fan was defective. What’s the point of buying a warranty or having a service department if it takes months to get the service completed? Especially when it is a recall which is entirely Jeep’s fault. I’m just really disappointed with the lack of follow up and follow through. Once you buy from them and leave their offices you’re a nobody to them.EDIT 8/23 I called the number of the person who responded and emailed them and heard nothing back. It’s been weeks. DO NOT BELIEVE THEIR PR BS! They’ll reply to comments so they look like they care but really don’t!

Je
Review №19

Please avoid this dealership at all costs. They are dishonest and ended up trying to charge us more as we were signing the lease agreement. We did a $0 down deal and negotiated a payment down from $399 to $369. All of a sudden there was a $900 loan fee they wanted us to pay at the end when it was time to sign. Interesting when you do the math it brings the monthly payment back up to $399. It gets worse. Now that we turned our old car in part of our deal both the salesman Mike and the loan finance manager said they were taking care of the disposition fee for our jeep that we were turning in. Now we are 5 months later and we get a call from the bank that it was never paid and almost in collections. We called the dealership and they said the only way they will pay it is if we buy another car from them. Extortion at its finest.I should have taken advice from family on this dealership. I have been leasing jeeps for over 10 years now. Will stay with jeeps but never again at this dealership.

Ai
Review №20

Do not buy from this shady dealership.They first couldnt find my pre approval from my bank so bait and switched so they could finance our vehicle through the dealership.Then, months after buying a CPO 2016 Jeep grand cherokee with less than 40,000 miles on it.. We get a check engine light which required a full blown engine replacement. Only for the light to come on taking it home and two days later stall out in the middle of the highway.We Called the dealership and they tell us to call Chrysler customer service. Without providing a solution and other jeep dealerships are not accepting our car because they did not do the work

Le
Review №21

JOHN and TOM made my purchase experience stress less and gave me a great deal on my 2021 RAM 2500. Both went out of there way to make sure i was comfortable with my purchase and explained every detail about my new truck. JOHN even helped before the huricaine arrived after my purchase by getting my truck bed cover installed the day prior to the storm. JOHN & TOM are the people to see at Security Dodge

mi
Review №22

Very honest and no nonsense..They really and earnestly did all they can to put Mr into the car that I needed and wanted without the run around...

al
Review №23

I went to security dodge in amityville for an oil change. service was timely even though there were many vehicles waiting for an oil change. the employees were courteous, the flavored water machine was fantastic and the oil change didnt take more than an hour. i will return here to do my oil changes over east hills dodge which is closer to where i live.

Da
Review №24

Easy process. Got a great piece too! Highly recommended

Ja
Review №25

I would like to thank the sales manager John LaFrancesca and Jesse for the fastest and smoothest car purchase ever. I came in to pick up a Company car and I was in and out of the dealership in probably 30 minutes. Fastest time ever.. thanks for the great experience.

Fr
Review №26

Sales rep Blake - unassuming yet confident - no pressure - transparent, honest and knowledgeable- we struck a good deal on a new Grand Cherokee LInventory - plentiful on this model - many choicesFinance and after sale smooth and professionalVery positive experience - thanks - vehicle terrific

Ma
Review №27

Was thrilled to hear they were opened for service until 10:00 pm so I could get my car fixed and have it back that same night for work the next morning.Great customer service and a pleasant greetingThank you.

ri
Review №28

Went there to try and order 2022 jeep 4xe, they told me they werent available, and kept trying to get me to look at what few 2021s they had in stock or coming, Didnt get a good vibe from our sales man that, thst seemed a little arrogant. TO MY SURPRISE WENT TO JEEP DEALER IN WANTAGH,DAY AFTER AND THEY TOLD ME ORDERING ALREADY FOR 2022 HAD ALREADY BEGAN. SHADY PRACTICES FROM THEM IN AMITYVILLE JEEP, AND PRICE WAS BETTER IN WANTAGH. WHAT A SHAME SINCE THIS WOULD HAVE BEEN MY 2ND JEEP FROM THEM

Jo
Review №29

This dealership is a factory. To give you an idea my service appointment was almost 2 months ago and they are just now asking for my feedback. Don’t get me wrong, The staff is extremely friendly and helpful, however, there is always so much going on that you can kind of get lost in the rush. I dropped my truck for service with an appointment on a Monday night and called Wednesday night only to find they hadn’t even looked at it yet and then suddenly they were bringing it in...which led me to think when would they have looked at it if I never called? Or why have me bring it in Monday if you know you are 2 days behind?

Jb
Review №30

Great experience! Got a brand new Jeep Wrangler from security and couldnt be happier. Whole experience went smoothly. My salesman Joe C got me the jeep I wanted at a good price. Dylan and Angel in the service department were amazing also! Recommended!!!!

Br
Review №31

Got the car I wanted with out issue. The sales staff and financing were accommodating. Much better experience than another deal I went to earlier in the week trying to sell me the same car for 5000 over MSRP. Price and financing is right where it should be with 10% down and good credit.

Su
Review №32

Good staff people helpful friendly and eager to please. Choices on used vehicles ..got a great deal on a used 18 Jeep low low mileage for my granddaughter..its like brand new.

Bi
Review №33

The buying experience was very good. The entire staff was upbeat and friendly .

Mi
Review №34

Alise helped us. We ordered a car. We enjoyed working with her. She was to the point and was always available to talk to if we had questions.

Se
Review №35

I just bought my car here. The salesman was very nice and happy to help. Would recommend for your next car

St
Review №36

I bought a jeep patriot from this dealership 2 years ago. A few months after the purchase I received a call from an unknown bank stating I need to pay for the down-payment on my jeep. It threw me back because I put about 3 thousand on the down payment. After explaining that to the bank they did an investigation and found out I was scammed by an employee from the dealership because there is no other way to retrieve my information about my purchase on the jeep. My step daughter decision to purchase a vehicle from them last year even with me plea to not deal with this company. She had it for 2 days and the car stopped working. She found out something went wrong with the installation of the breaks. She brought it back and it took them, it took over a month to find out what was wrong with it and to fix it. I told her not to take the car back. But she really liked the car. In the beginning of May she brought the car back in to change the clutch. She called several times to see when she can pick up her car, and most of the time the receptionist says they cant come to the phone. When my husband finally got a hold of someone they would say the following week. Well we just picked up the car yesterday. AND WAS CHARGED $3000 FOR THE REPAIR. we ask if we can pay in some kind of installments but was told that the car cannot go with us until we pay the full $3000. POTENTIAL CAR BUYERS BEWARE OF THIS DEALERSHIP.

Ca
Review №37

Pretty good experience. Havent purchased any vehicles, but the service department has been pretty good so far.

Jo
Review №38

The BEST. I hate buying a car but EVERYONE I had the pleasure of dealing with was excellent. My salesman Jesse was a straight shooter. No BS. Sue with insurance sales was great. Sarah the finance manager was great as well.I cant say enough. I dont do many reviews but I do when I appreciate great service.Going forward I will recommend the Security team to friends and family.Thank you so much.Joe

Cl
Review №39

Security Dodge Chrysler Jeep Ram service center is the place to go. Service consultant Manny is always helpful, trustworthy, honest and respectful. I totally recommend them!

Ma
Review №40

Worst dealer ever, I made an appointment for my car to be service on Monday @4 And four days later we still don’t have no clear answers of what’s wrong with the car. The car was not even touch until Wednesday night.The services advisor Geovanny reyes is clueless, We provide a list of 6 issues that the car have and nothing has been done .The vehicle have Extend Warrant, that information was provided and it was advise for dealer to be call for authorization for any services that are covered under the warranty. I’ve been without my car for five days now, this is so unprofessional and the lack of communication really sucks. What makes a good business is good customer service and that’s something that they missing.

Am
Review №41

I got my Wrangler here a few months back. I am overall happy with my car! The only thing I would have to criticize is about the service. When we bought the car there was no carpeted mats inside and we didn’t realize until we got home. I called and our sales guy said he would check on it. He ended up never calling us back so I had to go back there in person to remind him again and then he came around to ordering new mats. Besides that situation we are happy with our jeep!

Br
Review №42

Anybody want a Jeep??? They serve minority and military workforce members and smoke too often. The intersection is hazardous be careful.

Ma
Review №43

Brought my truck in for service. Service team was welcoming and addressed me very professionally. Took note of all my concerns. They took all precautions in regards to customer safety and social distancing. The staff is very friendly and clean cut. Great experience recommend going to them.

Li
Review №44

We just had an amazing experience at Security Dodge Chrysler and Jeep. Our salesman, Brandon was great to work with and made the whole experience easy and fun. He made sure I got the right Jeep for me!! He patiently went over all the details of the car and made sure I knew how to pop the top off before driving away. I highly recommend this dealership and when you go please ask for Brandon!!

Ma
Review №45

Fantastic service i have 3 leases from security and every time i use the express service Im in and out . So i would definitely recommend 👌

An
Review №46

I had a great experience leasing from Security Dodge and Elise. Her experience and know how with the vehicles and the banks are second to. Also,, Anthony in Used cars is also an extremely nice man and was extremely helpful to me.

R1
Review №47

Great group at this dealership, very friendly and professional. My sales person AJ was a pleasure to deal with thorough my process. Looking forward to doing business with Security Jeep in the future.

Pe
Review №48

The folks at Security treated me with fairness & respect. We came to an agreement without the nonsense usually associated with a new car purchase.

Gi
Review №49

One of the best Dealership in NY, Best Sales Team, Fritz Francois is the sales man of the year, thank you one more time

gl
Review №50

Always great service. Everytime I go.

ni
Review №51

Was my First time buying a car at a dealership and I regret it. Treated very poorly still getting the run around on a we owe ticket. Typical used car salesman there. they Just take your money and forget about you after. Service center is awful they will never call you back. Will never buy here again.

Jo
Review №52

Not the typical dealer experience. No last minute hidden fees, no pressure sales tactics, overall a pleasure to deal with. Service department is professional and fast. Nothing negative to say.

Ja
Review №53

Bought my first Dodge at Security Dealership. I’m extremely happy with the 1500 pickup love the new vehicle. Salesman Brandon was very professional. I told him what I was looking for and he took the time to show me all the options and colors with pricing until I found the perfect vehicle. Very easy process after that. Also I received the trade in value for my old truck that I wanted which was great. I also want to send a shoutout to Grisela who deals strictly with insurance. She was so professional and saved me a ton of money by switching insurance companies. As you can see my experience at Security Dodge was amazing and I would highly recommend buying your next vehicle at Security Dodge.

Ru
Review №54

Brandon, my salesman was the best, very courteous and knowledgeable. I am enjoying my new Overland!

Ma
Review №55

Quick efficient and friendly service at Security Dodge. Didnt buy there, just drove in for an oil change with my Ram. Got a great deal on 4 oil changes.

M
Review №56

Walked into Jeep located in Amityville on Montauk Highway. I’ve been walking around the last 20 mins and not one sale’s person asked if I needed any help. At least 5 people were walking around not doing anything. They basically lost my business because I am a female and did not take me seriously. I ended up going to another Jeep dealership on Sunrise Highway, in Wantagh and was greeted, test drove the new Grand Cherokee L and bought it. I Don’t recommend this place AT ALL! Save yourself the drive. ✌🏼

We
Review №57

Rich was great - laid back, no pressure. And, he was so helpful and responsive to my texts even after we completed the deal. I would highly recommend him to anyone shopping for a car at this dealership.

Ch
Review №58

Service was fast and they kept me updated during the process. When it came time to pick up my vehicle i was out of there in 3-4 minutes. Very happy. Thanks Security

Pe
Review №59

This was my first time at Security Dodge Jeep service center in AMITYVILLE NY. I was very pleasantly surprised and happy with how I was taken care of. I went in for a recall on my Jeep Compass without an appointment as instructed by phone. I was done within 30 minutes. The advisor also solved a problem I had with the remote start function on my key and he solved my problem right away. Following this experience, I dont have any problem with recommending this shop.

An
Review №60

Horrible Parts department. I ordered a brand new 2021 Jeep Wrangler at the dealership and took 6 months to receive the car. I then realized my backup camera didn’t work and they told me it was the radio that was defective. I was okay with that I understand and they ordered a new one. 4 months later, I still didn’t hear back from them. I called multiple times until someone decided to finally answer the phone and they told me they “order another radio and VIP the delivery”. I called back and now they told me that they don’t have the radios and I have to wait for them to start producing them again, because the other radios they have are already taken by other people. This is insane. On a brand new 50k+ car and I can’t even get the radio fixed.I would not recommend. Go somewhere else. Seems like this happens often with them.

Fr
Review №61

Been coming here for years and leased many vehicles with them no problems and smooth experience.

Mi
Review №62

Truly great experience! I purchased my truck here a few months ago and the whole experience was professional and quick. John C. Answered all my questions, did a great job showing me all the options for my new truck and made sure everything from start to finish was hassle free! Will def. be coming back in the future.

M
Review №63

Terrible experience here. They wanted to charge me 5000 over sticker price because I wanted to take advantage of dodge 0% apr incentive.

Pi
Review №64

Security Dodge has always managed to get my business. They are fair, honest and really try hard to do what is right for their customers. They work with me to fit in my budget. They have a great service department too. Whenever I needed it, they would give me a loaner car when I had to leave my car with them.

Le
Review №65

We recently purchased a new Jeep Gladiator with Alise. She was a pleasure to deal with! Anyone looking at a Jeep should ask to see her!

Da
Review №66

Always been loyal to security dodge because I always get a good product from them service is organized and efficient. Service people are knowledgeable.

Me
Review №67

I was helped by Tom Sweeney and he was the most down to earth, honest sales person that I have ever met at a dealership. He was upfront with everything and tried his very best to make sure I was completely comfortable with my purchase. I want to thank Tom for his expertise in knowledge and also his hospitality and patience. Thank you so much for a wonderful experience Tom! And thank you Jeep for an overall amazing Experience. I definitely recommend coming here if you are in need of a new vehicle.

An
Review №68

Good overall buying experience working with Danny. Tons of CPO vehicles in stock on the lot and ready to go. Efficient when closing the deal.

Di
Review №69

Great service and very comfortable accommodations while waiting.

Al
Review №70

I wouldnt but a car from here if it was the last dealership on the planet just cause I hate the radio commercials with the annoying girl

Sa
Review №71

I wish I had the great experience that others had. Sales person was great, but waited 3 hours to do the finance paperwork which was after I applied for everything at home including when the credit check was done. I sat waiting and waiting and waiting. what was supposed to be a great experience turned into a nightmare.

Ke
Review №72

Pulled up to service and was out in an hour for an oil change and tire rotation. Also brought up a nice deal for the oil change if you bought upfront.

Pa
Review №73

Went for oil change..took almost 2 hours. But they had an area where you could sit wat h TV and free coffee. So not too Bad!

Jo
Review №74

Went to the dealer because o was pre approved by capital one for well above what I needed to pay for my truck I gave all that information to the finance guy and found out he ran my credit report to fine a better rate but keep in mine I was all ready done with the research IE capital one. So when he pump my information to the credit Bureau it created 5 hard inquiries which caus My credit score to plummet This all could have been avoided by just using capital one witch i gave him in the beginning.

Sc
Review №75

Out standing experience very professional Made me a great deal for a new lease couldn’t be happier

Al
Review №76

Difficult to find parking. Weird that they did not even ask you if you wanted to test drive the car (maybe a COVID-19) rule. Salesman very courteous and knowledgeable. Like that I received a print out of the specs of the car that I was looking at.

Ke
Review №77

I just went back to Security last week for the third time ... it is always a pleasure working with AJ! This is definitely a dealership I recommend going to because of their service & professionalism. It’s clean & runs efficiently. Brandon who walked me through all the features of my new Jeep was also fantastic.

Bi
Review №78

Security has the best selection of MOPAR products in NY and one of the better repair facilities. Sometimes their service is really great: I recently was able to get a new water pump and new thermostat within 2 hours- installed. Unfortunately they need an even larger repair facility and more loaner cars because they handle so many clients. I love their dealership and their staff and have bought and sold cars to/from them.

Jo
Review №79

Fair price great service!

Ka
Review №80

How amazing is AJ Jagciani my Salesman and John Scortino the Sales Manager. Totally Amazing!! I have been going to Security Dodge for 9 years and now my Husband is a fan and leased his first Jeep from them.I would never go any place else! In fact in January I will be going there again.

Br
Review №81

Its my 3rd Dodge Ram 2nd one from Security. I wound up with the same salesmen (John C.) as last time, So it made the experience even easier. Walked in we spoke and went over options, they took over my old lease and put me in a brand new 2021 Laramie.

Je
Review №82

The worst dealership I have ever dealt with. I have waited 3 weeks for a call back on a lease for a Jeep Cherokee. They dont have the courtesy of returning a call to a long time client. Do not deal with people who do not value you. Good riddance!

er
Review №83

Leasing a brand new 2021 Jeep Grand Cherokee was the easiest decision I’ve made this year thanks to Miguel ! I explained to him all of my needs for the truck & my price range & he was able to accommodate me all in the same day ! I was already in a lease & he was able to help me get out of that lease & into the truck of my dreams ! Miguel is so friendly & so knowledgeable! I have already referred my best friend to go & lease a car & will continue to recommend Miguel & this dealership to anyone in the market for a new car ! Thank you so much Miguel !!!

Ib
Review №84

Great service Bob was a great help at parts dept 👍

ne
Review №85

PLEASE STAY AWAY FROM THIS DEALER !!! I WAS SOLD A CAR THAT HAD BEEN CRASHED AND I WASNT EVEN TOLD I TRIED RETURNING THE CAR AND EVEN. OFFERED MORE MONEY JUST SO I COULD CHANGE THE CAR AND ALL I GOT WAS THAT THEY WOULD FIX IT AND NOTHING HAPPENED I KEPT CALLING ASKING TO SPEAK TO MANAGER ALL I KEPT GETTING WAS THE RUDEST CUSTOMER SERVCE LADY WHO WOULD HANG UP EVERY TIME I CALLED OR WOULD LEAVE ME ON HOLD !!!!! THE WORST EXPERICE OF MY LIFE WHICH SHOULD OF BEEN ONE OF MY BEST AS THIS WAS MY FIRST CAR !!!I ALSO I PUT A DOWN PAYMENT OF 2,000 WHICH NEVER SHOWED UP IN ANY OF THE PAPER WORK I TOOK THE VEHICHLE 2 TIMES THE SECOND TIME THEY LASTED ABOUT 3 MONTHS WITH MY CAR !! AND AFTER I GOT MY CAR BACK IT FELT COMPLETELY THE SAME AND I WAS GIVEN SOME PAPER WORK TO PROVE THE WORK WAS DONE TO THE CAR WHICH I BELIEVE WERE FALSIFIED !!! 1 YR LATER I HAD TO TAKE MY VEHICHLE TO ANOTHER DEALER WHO I SHOWED THE RECITES THAT WERE GIVEN TO ME BY SECURITY DODGE AND TOLD ME .. NOTHING HERE STATES THEY FIXED ANYTHING ? SO THE JOB THAT SECURITY DODGE SUPPOSEDLY HAD DONE WAS A LIE . IF THEY HAD DONE THE JOB I WOULDNT OF HAD TO BE IN THE DEALER AGAIN !! PLZZZZZZZ STAY AWAY FROM THIS DEALER IF I CAN I GIVE A NEGATIVE 10 STARS I WILL GIVE THEM -10.

Ch
Review №86

Great dealership to work with. Their sales and service teams are top notch.

Mi
Review №87

They did a great job on my Dodge Ram truck repair. While I was waiting for my truck to be repaired the waiting area was inviting, which is totally shocking in the now post COVID-19 era. Everything was clean and they had multiple beverages to enjoy as you waited. The whole dealership was remodeled and everything looked bran new. The visit was a total HOME RUN. When I received my truck back from the service advisor, after repairs were completed, my steering wheel and bucket seat was wrapped in easy to remove plastic wrapping. I WAS TOTALLY IMPRESSED. If you have a Dodge, a Ram, a Chrysler and/or a Jeep vehicle, this is the place to go to have your vehicle serviced. If you want one, this is the place you want to go to buy one !!!!

Ma
Review №88

Have purchased 4 cars in last 4 years from security dodge and hands down the best !! They treat you like family and have the best deals ! Only Dodge dealer to buy from . My family is customers for life ! Anthony, Vito, Jonathon and his entire staff the most knowledgeable and answer your calls even after the purchase if u have any questions ! Don’t shop any other Dodge dealer

So
Review №89

By Far the WORST EXPERIENCE EVER.My fiancé and I went to look and purchase a Dodge Charger. Upon arrival the receptionist had no idea of our appointment even though we called to confirm. She then notified us they were soon closing and wasn’t sure if she could help us, after driving from Pennsylvania to New York to look at the car. Erica the receptionist was unprofessional, she never gave any of my messages to our sales person and always was giving the run around as to why he couldn’t speak to us . Talk about inexperienced, she should be fired for her rude, unprofessional demeanor and her lack of Knowledge. Our sales person TJ was not too far from her, he was unwelcoming, didn’t really show us the car or tell us about the features, he went straight to the numbers, which was uncomfortable. He didn’t even offer the test drive until we demanded we did one. These people really expect there customers to buy thousands of dollars worth of product without driving it. INSANE. On day of pick up we waited 3 hours. 3 hours before anyone even told us what was going on. That day we got there at 10:16 and left at 2:00, they are SCUM BAGS HERE. They only care about the money, they don’t care about the clients well being or if they are happy. If you can take your business to Town & Country in Levittown. Those people know how to treat a customer !! I’ll never do business again with Security, especially not with TJ Thomas.

Kr
Review №90

Traded in and up from our Nissan Rogue to a Jeep Grand Cherokee. We were introduced to Jesse to help us with our trade in and lease. He was wonderful from the start. Listened to our needs and requirements for the new vehicle. Was patient, kind, and walked us through the entire process. He was AMAZING!!! Highly recommend Jesse.

Fr
Review №91

If I could give a negative 5 I would!Went there a few months ago to inquire about a Dodge Charger took a test ride and went to sit down to talk numbers, I wanted to know a Ball Park figure so I would know if i can afford it or not, if I cant afford it why go any further, .....right?Salesman could not give me any answers unless he had a deposit and ran my credit, I said NO I am in the midst of getting a home mortgage and i dont need the hits on my credit for no reason, Salesman was so distracted by all the other potential customers coming in and started to get rude and short with me (i guess I was wasting his time $$$ in his eyes) It was starting to annoy me, finally he told me it would cost about $785 a month with a ton of money down, I said well then I cant afford it and got up, On the way out the Manager said I cant do anything unless I have your credit score and deposit, I explained why I did not want to do it and gave him the credit score that the Mortgage company was using, So I could once again just get an Idea what it was going cost me,MANAGER Told me GET ALL YOUR DUCKS IN ORDER AND COME BACK TO SEE ME WHEN YOU DO.Went to Merrick Dodge next morning 9am sharp and Bought a new 2018 Dodge Charger in less than 40 minutes and it was over $300 cheaperOh well ! I guess my ducks were in order and my credit wasnt so bad either !

No
Review №92

I strongly advise you find a more professional and reliable dealership. Do not choose this one, they are pleasant until they’re not. I went in inquiring about a price I saw a vehicle for on a replicable website in which they choose to advertise their vehicle on, however, when I got there they refuse to give it to me for that price claiming “they don’t know how that price came about.” When I expressed that to the manager, “Michelle” she said that price is not updated in their system but she’ll “call me when it is,” in which I’m yet to refuse that return call. They’ll use these websites to lure you in, then try to have you purchase at a much higher price. Save yourself the trip.

To
Review №93

Another dealership another scam. I got an ad about this dealership from Facebook stating they had a promotion going on.(VEHICLE UPGRADE & CREDIT APPROVAL EVENT📣🚨 Get up to $5,000 Over Kelley Blue Book for Your Trade for a LIMITED TIME ONLY!)It also stated more lies about the fake promotion. I contacted them on Facebook and was treated great. They asked me a bunch of question and was extremely helpful. Filled out the voucher which they said only the first 150 people would receive. It actually seemed like they were helping me trying to get a new car. We left off with them stating I would need these items to walk away with a new vehicle.(Do you make at least $350 per week and have you been on your job for at least 30 days?)(Please present your VIP VOUCHER upon arrival. Please bring the following: most recent pay stub or bank statement, a bill addressed to your home, drivers license, insurance card & registration. Ask for an available SALES MANAGER and tell him that your appointment was made on our Facebook Event. We will treat you like family!)Lol family thats the best part. I walked in at 12pm when my appointment started and was helped within about 5 minutes. We sit down and I bring up the Facebook event and he quickly dismisses it. The only good part about this whole interaction is that he got to the point and quickly started the credit process. Again i ask about the Facebook event and he tells me that just to bring in customers. I again ask what about the Facebook voucher they made me sign up for. He responds and says that not really anything we just put that to get people in the door. This whole encounter was extremely weird and uncomfortable. Who was I talking to on their Facebook profile, Who did I give my information too for the voucher. How is it legal for them to state all these things just to get people in the door for no reason. People have to sit in traffic, spend money for gas, and they dont care. All we are to them is dollar signs and that not right. Another dealership and another lesson learned. Some businesses really just lie to get people in and hope they buy something.

Tr
Review №94

Great service here! Aside from the issues Im dealing with I was immediately assisted by Jim and Michelle who professionally helpful in solving my problems. They’re great here and I highly recommend them for their knowledge and way of handling everything in a timely manner.

Jo
Review №95

Giving this place three stars on the strength of their service provider Miguel. He personally said on the phone with us until we received our Uber to go get our lender car. At this point I have spoken to the representative that were very past massive and gave me the runaround six Uber‘s were sent to our house house that never arrived Miguel stayed on the phone until the Uber that was sent to our home what is outside and my husband got into the Uber if it wasn’t for him don’t think I would go back I also don’t think that the customer service there is very good. THANK YOU Miguel...... from the James family 777

Ch
Review №96

As always, great experience at Security Dodge in Amityville. All staff is friendly. Can’t say enough about Jesse (sales), JR, and Tom (finance). All are very knowledgeable, personable and accommodating. From beginning to end, white glove service. This is my second lease at this location, and although I plan to move out of state, I’ll be back at this location for servicing and my next vehicle. 5 stars is an understatement.

St
Review №97

Honestly this was by the best experience Ive ever had leasing a vehicle after being dismissed from a few other dodge dealerships because Im young, Security dodge took the time to explain everything in great detail, John Ciura! What an absolute awesome and honest salesman, real down to earth guy and knows what hes talking about! Honestly if youre in the market for a truck head on over to Amityville security dodge! 10 out of 10 experience will be back when the lease is up to get another Truck.

Jo
Review №98

I went to Security Jeep for the first time, for an oil change and tire rotation. I went there due to the fact it was close to my job. I went there and Michele in service was the absolute best she was helpful, polite and courteous. She used the coupons I had and made sure I was done in under and hour.I will 100% be going there again

Wi
Review №99

I got my car inspected it was done fast and friendly staff

mi
Review №100

I brought my Durango R/T in to fix some items covered by my extended warranty. Keith was my main contact. He was very helpful, was called me back when I left him a voicemail and made sure all my warranty issues were addressed. Great job!

Information
100 Photos
100 Comments
3.8 Rating
  • Address:345 Merrick Rd, Amityville, NY 11701, United States
  • Site:https://securitydodgechrysler.net/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 833-765-7411
Categories
  • Auto repair shop
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Ram dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–6PM
  • Sunday:11AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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