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LensCrafters
3319 N Main St, Anderson, SC 29621, United States
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LensCrafters
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Ca
Review №1

I went in today because my favorite sunglasses were broken. They spent time fixing them (not an easy job) and didnt charge me a dime. I was stunned. Great customer service. Friendly. Helpful. So nice to see a business that will do something free of charge, just because. Ill be back!

R
Review №2

My husband and I are retired from technical careers and were extremely impressed with Dr. Hopkins professional attitude and expert skill. Keith was on duty in the eyeglass area and completely utilized our insurance for our eyeware. Best experience from an eye doctor and staff that we have had in a long time. Would recommend them to family and friends in a heartbeat.

De
Review №3

Recently visited and was so happy to have great customer service. Keith and Kimberly were both awesome!!! They were both professional and personal! Thank you for taking good care of me!

Ti
Review №4

Customer Service is amazing. It has been a long time since I have been in a store where you can actively see management and they really care about their customers. Clean store great selection

Se
Review №5

Great customer service today. Kim went over and beyond to help me and find what I needed. I recommend LensCrafters in Anderson SC. Ask for Kim you will love her customer service. Awesome job Kim. Thanks!!!!!

Ty
Review №6

Great customer service! So helpful solving my issues with a new set of glasses. Management is amazing. Highly recommend!

So
Review №7

Fantastic customer service, always so helpful and friendly. The staff really wanted to make sure everything was just right with my glasses. Keep up the amazing work!

Ra
Review №8

Great customer service. They were so helpful when I picked out my glasses and always ready to help after purchase. I have been a customer here for many years!

An
Review №9

Great service. Worked with Denise and she was terrific.

Ju
Review №10

The staff was very friendly and welcoming. They helped my girlfriend fix a screw on her glasses and did an excellent job! A+ service!

sh
Review №11

Easy, painless experience! I highly recommend this location to everyone. Huge selection, professional, knowledgeable staff who go out of their way to make sure you are happy. Kim and Kimberly are the best in their field. Thank you for all you do.

Da
Review №12

Service was fantastic!! Sales lady was very friendly and helpful. I highly recommend using them for your eye care needs!! The whole process was easy and fast. Thanks to the team for all your help.

Re
Review №13

LensCrafters has done an excellent job of trying to make my new glasses perfect!! Thank you so much for working with me - Denise in particular was very helpful! It has been a pleasure to do business with yall!

Ka
Review №14

This lenscrafters never disappoints me! They have great inventory and love Kimberly that works there! Will always recommend them to everyone!

Lo
Review №15

Wonderful service, wonderful staff. Recommend if you need glasses or adjustment. The staff will take care of your issue. Best places to get glasses

Mi
Review №16

Denise greeted me with a smile and repaired my glasses before I could get comfortable in my seat. She was also very informative and represented LensCrafters exceptionally well!

Be
Review №17

Great customer service by Denise. Spent time finding what we needed and giving great recommendations for the best lenses.

Co
Review №18

I would highly recommend LensCrafters! Staff is friendly, professional and helpful! They’ve gone above and beyond to make sure I’m satisfied!

St
Review №19

Great customer service! They’re all super friendly here and eager to help!

Na
Review №20

Had a good experience getting glasses for me and my daughter. They had a lot of good glasses lots of Choices its a very good place to go to. Everyone was super nice too, would reccomend

al
Review №21

I was searching for a place to take my daughter for an eye exam, due to headaches at school. Kimberly referred me to this office. We had an appointment with Dr. Morris and loved him! So good with kids. Highly recommend this place.

Ro
Review №22

Denise helped me with my frames and order, this is my second time having her to help me.Perfect fit, order came in sooner than expected and Mark didnt need to do any adjustments.

Ka
Review №23

Fantastic service! I will always go back here to get my glasses. Thank you Kimberly and Kim!

Em
Review №24

Mark helped me find the right lens and was so kind! Made the process so much easier!

Ka
Review №25

Just left Anderson, SC Lens Crafters wIth Kim and Mark giving us great service! They were creative and attentive in repairing Oakley sunglasses. Kim and Mark went above and beyond in customer service!!! We will be certain to purchase our eyeglasses from this store in the future! A++++

Me
Review №26

The staff were very friendly and accommodating! Will definitely be back!

Ja
Review №27

Great experience the ladys will work hard to take care of you. Very fast turn around on getting my glasses back.

Ja
Review №28

Mark and Kim were exceptional in helping me pick up my sunglasses. Great people, friendly atmosphere, easy process!

Ta
Review №29

The team at the Anderson location is a pleasure to work with, no surprises like these other stores. Highly recommend!

My
Review №30

Super helpful tightening my sunglasses. Thank you so much!!

Da
Review №31

IVery nice people to work withVery helpfulAnd really politeI highly recommend them to anybody

Ra
Review №32

Service was awesome, everyone was super kind and very punctual with service for me!

An
Review №33

I had a great experience picking out new frames today. Mark assisted mewith the new frames and the correct lens and a discount that I qualified for.

Sa
Review №34

Mark & Kim were very helpful! Great Service!Friendly!

Ha
Review №35

Mark was a marvelous helper . 10/10

De
Review №36

Awesome customer service! Great selections!

Jo
Review №37

Wonderful experience at LensCrafters in Anderson SC! Highly Recommend!

ds
Review №38

Mark and Kim were great to work with!!

Vi
Review №39

Mark Shiflet was the best ever!

Au
Review №40

Very nice and helpful staff.

St
Review №41

Friendly & helpful service every time!

Sh
Review №42

I didn’t get my eye exam at Lens Crafters, but the lady that helped me with my glasses was so knowledgeable and nice...great customer service. I had a wonderful experience, and I will definitely recommend Lens Crafters to others.

Le
Review №43

Everyone was so kind. Also, I learned more from the eye doctor than any other eye doctor I have ever seen before. I had a very pleasant experience during the eye exam to picking out my glasses.

Sa
Review №44

Very friendly staff and helped me with everything I needed!

Ru
Review №45

Try to do a walk in appointment for eye exam. Was told at this time they don’t have a doctor and to go somewhere else and come back to buy glasses.

Ja
Review №46

Extremely happy with the folks at Lenscrafters. They were all very helpful and informative.

Mi
Review №47

Fantastic service as always.

Ch
Review №48

THIS PLACE IS RIDICULOUS!!! $700 FOR ONE PAIR OF GLASSES ARE FREAKING KIDDING ME!!!! I HAVE NEVER IN MY LIFE HAD TO PAY THAT FOR A PAIR OF GLASSES. I WENT TO ANOTHER PLACE AND PAID LESS THAN $400 FOR 2 PAIRS OF GLASSES WITH THE BLUE FILTER ON THE LENSES. I WILL NEVER RECOMMEND THIS COMPANY TO ANYONE I KNOW. YALL WILL NEVER RECEIVE BUSINESS FROM ME OR ANYONE I KNOW AS ALONG AS I HAVE ANYTHING TO DO WITH IT. THIS COMPANY BETTER WORK ON THEIR PRICES AND CUSTOMER SERVICE SKILLS BEFORE THEY LOSE ALL BUSINESS.

Be
Review №49

Nice employees. Very patient. Not many frames/styles from which to choose

Cr
Review №50

The employee who helped with our glasses order was awesome . She was very helpful and patient with us and helped us get the most value for our purchase. She deserves a raise. She is always very professional every time we come . Her name was Denise.

Ka
Review №51

I took my two kids here for eye exams. We used to see Dr. James, but she moved to a different practice. We saw Dr. Scheira. She was very rude. She said my son pays no attention to detail. My son is very detail oriented and I am not even sure what she meant by that. She also told him he needs to wear his glasses all the time. I told her that he does. I know for a fact he does. She muttered something under her breath and snickered. My other son’s vision was fine and she said I didn’t even need to bring him. He had never had an eye exam and I wanted to just make sure because our whole family except him are in glasses or contacts. I will never go back to this LensCrafters again! She was such a nasty person.

Ju
Review №52

No signs posted, no social media post(s), saying that LensCrafters would close 30+ minutes early on Veterans Day. Arrived about 45 minutes prior to close and they were closed, doors locked and everything. Could have posted somewhere that they would have shortened hours.

#P
Review №53

I had a great experience here! Everyone was so friendly and helpful from start to finish! They were even giving me tips for when my baby comes and how to make sure she has good eye health! Will be returning as a happy and satisfied customer!

Sh
Review №54

Lenses are only guaranteed for 30 days. Mine started pealing in less than 6 months and they would not replace them in a VERY expensive pair ofsunglasses. Use a more reputable business.

Da
Review №55

Someone tell me why every time I call into this LensCrafters they are so rude on the phone? Seriously there is no need for that. You work in a service industry if you cannot provide one part (of many) of your job to the people who keep you with said job with a decent attitude and personality perhaps you should get a job elsewhere.

Ph
Review №56

The best doctor they had left. Their prices are much too high. (I know because I used to work in other optical shops). Plus, you can no longer get your eyewear made there..... they closed their in house lab at all Lenscrafters locations and your glasses and contacts has to be ordered from their corporate lab.

Ca
Review №57

Excellent and caring service!!

Ju
Review №58

Way more expensive than other places and will charge you hidden fees out the butt

WI
Review №59

Way to high and customer service is piss poor!!

Br
Review №60

Probably wouldn’t have gone here if I knew it would take over 2 weeks to get glasses 🤷🏼‍♂️And the woman acted like she got mad that I called in to do a status check.

Je
Review №61

Denise was AWESOME!!!

Jo
Review №62

Lousy customer service

Jo
Review №63

Very detailed in the exam and friendly atmosphere. Would recommend to visit them

Information
4 Photos
63 Comments
3.1 Rating
  • Address:3319 N Main St, Anderson, SC 29621, United States
  • Site:https://local.lenscrafters.com/sc/anderson/3319-n-main-st.html?cid=yext_0853&y_source=1_MTIxMDY3Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 864-261-3788
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:12–6PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
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