Working with Trevor in finance was awesome. Kim was my sales lady and she was very patient with me and she makes great recommendations. If you go there to buy a bike ask for Kimbo. You can also mention my name Thanks for your time enjoyed working with everyone at Timms Harley Davidson!!!
At 72 years old I dread dealing with the current motorcycle culture. In my search for a new bike I visited four dealers to see what they had in a used ride. Two were real you know whats. One was okay. Timms, they were great, because they have a quality that is missing now a days. They treat you with respect. That started with meeting Casey. Polite, knowledgeable and not pushy. My search ended up with my pricing a new Heritage Softail. Timms went out of their way to find one in the color I wanted. Their pricing and my trade value was fair out of the box and no negotiations were needed. Thanks to the whole team at Timms.
The entire atmosphere at Timms is a breath of fresh air. When you walk in, they greet you warmly without giving one ounce of the car salesman hovering vibe. We never felt out of place and were never given any of those you dont belong here looks that other dealerships had previously given us. They gave us more than anyone else offered for our trade. Kim was great, she took us over to the apparel area, which led to the parts department, and finally the service department. We have bought several bikes and have never felt this welcomed.We will be back and will keep our business at this store. Thank you Timms for welcoming us in as part of the family. The entire atmosphere at Timms is a breath of fresh air. When you walk in, they greet you warmly without giving one ounce of the car salesman hovering vibe. We never felt out of place and were never given any of those you dont belong here looks that other dealerships had previously given us. They gave us more than anyone else offered for our trade. Kim was great, she took us over to the apparel area, which led to the parts department, and finally the service department. We have bought several bikes and have never felt this welcomed.We will be back and will keep our business at this store. Thank you Timms for welcoming us in as part of the family.
We went to Timms this past weekend looking for a new street glide or road glide. We had previously purchased a motorcycle two years ago from Timms that wasn’t a great experience but wasn’t a terrible experience. We walked around the dealership looking at every motorcycle new and used as well as outside. We were there for about 20-30 minutes and no one bothered to notice our existence. We stood in front of a street glide talking for a bit about what to do but still several employees walked past us and didn’t bother to ask us if we needed help. I personally think it is because of the way we were dressed that day. Needless to say we drove to Greenville Harley where the sales guy recognized us and we purchased a 2021 Billiard red Street Glide.
After visiting another dealership and waiting over 20 minutes for someone to help me (they were not busy) I decided to see what Timms had to offer. Upon walking through the door I was greeted by Kim (absolutely awesome salesperson) and was pointed towards the bikes I was interested in. After expressing interest in and receiving a quote for a Road Glide I was urged to ride both a Road and Street Glide back to back. Great call, I ended up getting the Street Glide Special. Timms beat the other dealership by several thousand dollars out the door. Absolutely the best experience I could have had.
Fantastic dealership!!! Just returned after 3 months to upgrade from a Sporty to a Road King. And once again, I could not have been happier. You will not find a better family than Timms Harley. They go out of their way to treat like their own. I have visited multiple dealerships and nobody else comes close. Make the drive, you will not be disappointed. Great bikes at great prices. Worked with Kim on the first bike and she is a rock star. Worked with Casey on the RK and he could not have made it easier. Love Timms and will continue to go there.
Just took a simple job down there to balance my front wheel. They were very nice and took good care of me. Thanks Rob in service!
That was the best experience I had ever had, went to other harley dealerships and they did not even acknowledge that I was there walked into Timms and I was welcomed by several people. Kim was very knowledgeable and experienced helping me pick out the bike that not only fit me but my budget as well. The entire experience was great. Highly recommend
Travis, Gregg, Cody, and Trevor were all great. Very helpful with me picking out the perfect bike. I will definitely be back to do business with them again in the future
My husband and I recently bought our first Harley together here at Timms, and it was truly a stress free, amazing experience. The staff here are kind and caring and do their absolute best to work with you and the banks to get you on the bike of your dreams! Kim was our sales person and she kept us updated through texts, phone calls, and made sure that we knew what was going on at all times. I really truly feel like when you shop at Timms you become part of a family there. Kim worked her behind off to not only help us trade my husbands truck in but also get us approved for a loan that we could handle the payments on and walked us through the steps of all of this with the most amazing attitude, kindness, and friendliness that you just dont get at other places. The service here rocks! We will be coming back hopefully within the next year or two to get mine and look forward to working with Kim and the Crew again!
They were great. We were on a ride through the area and ended up with a damaged rear tire. Not only did they have it they made time to install it right away. Everybody was so friendly.
If anyone is looking for a bike I strongly suggest going to Timms and ask for Kimbo you definately wont be disappointed. She was amazing to deal with and so was the rest of the crew. Highly recommend. Go see her!
Great experience this week working with Casey Wike! Extremely knowledgeable, super laid back and all around a great guy to deal with at this fantastic Harley dealer! I would recommend Casey and Timms to any one looking at purchasing a Harley!
Love the staff they currently have .Very nice beautiful gals..
Great Dealership, Best Experience Ive ever had at a dealership.
Did not get to test drive, did not get to sign the wall or ring the bell. Did not get to take pics of the bike. They forgot to give me my plates from my old bike which were being transfered when it was delivered. Got a email from the manager at timms asking about my experiences. Send him an email in return telling about it and never heard back from him. Guess once you buy one they wash their hands.
Great service. Very helpful at the service department. Really enjoyed my visit.
Out of anger I rated this place with a 1 star review. But after talking to the manager and salesman it appeared both the salesman and I were off a bit with numbers. We talked calmly as adults to figure out an option and it all worked out. Since then I have bought multiple motorcycles from this place. Everyone is professional, courteous, and helpful.
Kim and the team definitely made it so easy to leave on the bike I wanted, and truly cared that it was the bike that I truly wanted. I was nervous about the payment process and what not but I honestly have never felt more comfortable setting up a payment plan. The whole team made me feel right at home and made me feel so comfortable, would definitely recommend Kim to anyone else looking to buy a bike, she knows her stuff, shes quick to help out and shes definitely there to help the customer find what THEY need and want
Great staff, took time to find small parts for my helmet. I would go back again.
I have to say this was the best experience I have ever had purchasing anything. Kim and the staff at Timms Harley Davidson are the best in service. My apologies for not remembering everyones name. But from the first call to pulling off from the dealer it was painless and I left with a huge smile. Immediately after speaking to the sales manager he introduced me to Kim. She immediately sent me pictures of the motorcycle and went beyond to answer any questions or concerns I had. Its funny but you can certainly hear and feel and wonderful attitude and demeanor over the phone. Once we met face to face I felt like I was family and belonged right there. She introduced me to everyone in the dealerships different departments and by the way they were all awesome. Not to call there names is a injustice due to the great service each provided. Kim is a asset to the dealership and we still keep In contact. She checks on me and the motorcycle to ensure I am having a great experience. That is almost unheard of this day and time after the deal is done. To say the least from the first call to the drop off everyone there is top notch. By the way free painless drop off to Ga as well. Cant beat that. You all get every recommendation I can give out. Thank you again for a awesome experience.
Its awesome cuz my dad has a Harley and he get all his accessories in there.😁😆😄
What a great buying experience! KIM is the best salesperson ever, I felt at home. She and the credit manager made it seamlessly easy with no stress. Thank you Kim for being so freaking awesome! Maybe we can ride one day.
Great service and helpful staff. One of my favorite Dealerships
Great sales team, good general manager made the buying experience quite pleasurable!
Very nice people, went there to look at a bike and realized it was out of our payment range, the sales lady didnt hassle us and still treated us like family.
Thank you so much to Kim, Greg, Buddy, Rob,Trevor and the entire Timms family! You made buyingmy first Harley so easy and fun!You guys definitely treat everyone like family 😊If you are looking for a bike ..its real simple just stop by Timms Harley in Anderson SCYOU WONT BE DISAPPOINTEDLove yall❤
Great service department, new tire mounting free with purchase...
This place is wonderful. The team there goes above and beyond. Once you buy from you Timms you are officially family. Big Shout out to my girl Kimberly Shead in sales. This chick rocks and she knows her bikes. She will do you right and get you riding.
Was the most amazing experience while buying my ultra classic. Casey and the whole crew are great people. Made me feel welcome. Will definitely be buying my bikes from them from now on!
Friendly staff and willing to help you figure out which bike best suits your taste and style.
I recently visited this store this weekend,Thanks to my good friend John Garner,I had the best experience by far.Robin in parts was super helpful an Heidi went beyond the call of duty to help my wife an I with purchasing our helmets.we will definitely be going back .
Love my new Harley! THANKS KIM 😊!
Good dealership and friendly and professional staff.
Rude staff that will lie to you every chance they get. Do not trust them!
Finding a Harley dealership isnt hard. But finding one where the staff goes above and beyond to make your experience memorable is. To start, I have to thank Bill, your knowledge and honesty helped me chose the right bike for me. You might have been the single most impact on my decision to buy at Timms Harley. Thanks Bill! Greg and Travis did a great job setting me up with a new bike the way I wanted it. Donna and Jim made the purchase go as smooth as cold beer on a hot day. Red (Jamie), my wife and I enjoyed hanging out with you. Now the parts and service guys! If not for you guys, Buddy, Rob and Chuck, and whoever fixed my flat. Your awesome! A flat in the first week because of a nail is a bummer. But you made that simple to deal with. They picked it up, did my 1000 my sevice, and had the flat repaired in no time. Thanks guys!
From having am employee open the door for us when we walked in to the no pressure attitude from the entire Timms HD family. Kim Snead aka Kimbo Slice really took our experience to the next level!!! Of my 16 years around HD and dealerships, she is hands down the best person I have ever worked with at Harley!!! Timms HD I the best!!! I have been to HD across the country and this will be the only place I buy a bike!!!
I was in the market for a hard to find Harley vest and had the Pleasure of working with Ms. Nicole! She was very professional and extremely knowledgeable. Ive never experienced the level of willing to help and to make sure I got exactly what I needed. From asking my height and weight to compare sizes, to having the owner bring the item to Augusta GA free of charge to save me shipping or a 2.5 hour drive to Anderson. Working with her was a true pleasure and they will be my go to for future purchases!!!
Great friendly staff. This was my second visit. Very friendly. Would definitely recommend.
Love the service and the bikes think its time for me to buy one
This place is a must if you are interested in a bike. You will not regret the experience you have. I have made a few new friends and the woman that sold me my 2015 ultra limited (Kim) is a sweetheart! Very kind and funny staff also very knowledgeable.
My customer journey at Timms Harley-Davidson Of Anderson began with a dream. A dream that I decided to pursue to fruition. I had a long history of riding all kinds of motorcycles on road and off. One thing that I had never had was a Harley-Davidson big twin.When I went into the Timms Harley-Davidson dealership in Anderson, South Carolina (I live in Greenville) the first employee I met was Casey. I was straight with him. I told him I was over a year away from buying, but wanted more information about the bikes. My intent on a delayed purchase did not deter him from answering all of my questions, and playing a key role in helping me to narrow down the bike of my dreams. To shorten a long story, that bike turned out to be the 2020 LowRider S in Black.Due to a series of fortuitous events, partially stemming from tragedy as some events of this nature inevitably do, I found myself able to purchase my dream bike sooner than I thought.When I was ready to pull the trigger Travis stepped in. When I went to the store on January 9th, 2020 he was my guide in the customer journey. It seemed surreal to me, as I’m sure it does to others when someone is guiding you through a process where you’re constantly pinching yourself to determine if it’s reality, or just a dream. I had been having this dream for months after all. My heart raced.The first person Travis introduced me to was Nicole. She in turn introduced me to Stephanie and Heidi, both of whom I had met before. The first time I went into the dealership, Heidi gave me my military veterans T-shirt. She even gave me one to send to a dear friend who is a retired Colonel. Heidi’s kindness and generosity helped to kindle a strong loyalty to Timms Harley-Davidson.A couple of months later I went in and Stephanie helped me to pick out five Timms Harley-Davidson T-shirts. I also bought a couple of pairs of genuine Harley-Davidson jeans.After my visit to the motor clothes department, I was introduced to the parts department. Great folks. I loved the way they understood that I wanted a bone stock big twin. I give them great credit for not trying to talk me into modifications. What this dealership didn’t do became just as important as what they did do. They truly respect what the customer wants.My next stop with my tour guide, Travis, was to the service department. Those guys were amazing. Their experience and knowledge were second to none. Travis took me on a great test ride. I loved the torque, handling, and power of the LowRider S. He is a fine ride Captain. He kept me in his rear view mirror to make sure I was okay, and enjoying the ride.It was then time to meet with Erica. She explained, and showed real examples, of the benefits of the extended warranty. It is also an enhanced warranty. To my surprise it was much more affordable than similar car warranties. I opted for the three year/unlimited mileage plan. I’ll admit, I’m not big on “extended warranties” on things; however, the way she explained the benefits, it was too hard to pass up. She also fixed me up with my leather jacket, leather vest, boots, and an indoor/outdoor bike cover. The bike will be staying in my brothers “man cave” between adventures, but I wanted it as protected and pampered as possible, after all this is my dream bike. When I rode the bike home to Greenville, before riding it to my brothers place in Anderson to it’s “temperature controlled storage” I was really glad I had those motor clothes. Even in January I was able to enjoy the ride in comfort.Finally, it was time to meet with Kevin. He is an amazing mechanic who spent at least thirty-minutes of his very valuable time going over the features of the bike.Update: As you can see in the posted photos, Ive added a Tallboy saddle, and some passenger pegs. I also rented a storage building two miles from my condo so I can keep the bike close and convenient when the urge to ride hits me.I recently got my 1000 mile service on the bike. Its running great.Steve Whitfield
Best staff ever! Worth your drive! Amazing inventory!!!
It’s a shame that Harley Davidson has become more of a clothing store instead actually a motorcycle store. Why are CVO’s $44k? Senseless!
Very clean store & good folks.
Ive bought two new bikes an accessories shirts boots. Great dealership Great staff I will deal with them with all my Harley needs.
Unlike other Harley Davidson Timms doesnt follow you around and bug you..they are there if you need them which I like
Went in to buy a tire for my bike, but because it wasnt a harleys intro girl told me they would not help me . What a unprofessional attitude and horrible service.never again. Do not go there. Deal with real professionals not a bunch of snobs.
The staff have excellent knowledge of bikes. They are all willing to help. Casey was especially easy to work with, no pressure and willing to answer all of my beginner questions. Thanks again!!!
Great customer service. Had the parts I needed.
The staff was great in answering all my questions and concerns. First dealership that made me feel like I was part of their family.
Jason and I wanted to take a minute to brag on Timms Harley Davidson, Casey “Hawk” Wyke, and all the staff there. We have bought bikes in the past from them and just recently made another purchase. They went above and beyond to get exactly what we wanted and showing great professionalism and care throughout the whole experience. We highly recommend! You will be taken care of!
Had my first experience at Timm’s last weekend. The experience at Timm’s is like a tight knit family. They walk you around and introduce you to the lead guys in all the areas of the facility. I live 2 hours away, but my salesman, Casey Wike, stayed in contact with me from the get-go. He was right there waiting once I arrived and made the process as simple and painless as he could. If you’re in the market for a motorcycle, you not only need to visit Timm’s, but you need to call Casey and tell him Jake Orris sent you, LOL!
Friendly and helpful staff.
Well purchased a battery 12.2020 for my girl 2004 screaming eagle Scarlett. 2 6 21 I return to Florida and imagine my dissatisfaction when Gainesville HD informs me my new 🔋 is 2 years old and wont hold a charge. Buddy would not stand behind it nor would GHD. Glad to be putting SC in my rear view mirror...(Only good thing in Anderson SC is the PD specifically Deputy Looney and the court for returning MY Bike to Me). Riders be careful in this state.. The laws support the outlaws instead of a real Harley Riding Lady!
Kim was a great sales person found exactly what i wanted wasnt pushy. Greg trevor and the whole staff were great made us feel like family
Great motorcycle shop with first class employees. Recently purchased a bike from Travis and everything from start to finish was great. Everyone from Rob, Robin, to Nicole where helpful and friendly.
Good folks, Ill be seeing them again.
Went in to Timms to look for a Harley vest. Nicole in motorsports clothes helped me to find the perfect vest. She was very helpful and made my buying experience extremely good. Would recommend Timms and Nicole to anyone looking for a Harley and related items. She was great!
Been to a lot of harley dealers. 1st time here . They was nice and have good prices
Good selection of bikes and accessories. Team is very helpful
What a wonderful environment with wonderful folks!
Nice Store Great Help. Enjoying What I Brought.Thank You.
Stopped by Timms to take a look at a bike for my son and ened up with one for myself. I had the opportunity to work with Kim and it was a great experience. She made the buying experience painless and enjoyable, which says alot for a tightwad like me. If your looking for a bike and want someone that enjoys their job and is passionate about bikes then Kim is your lady. You want regret working with her.
Home away from home,just need to sale me that ole Panhead
Awesome staff!
They are great people!!
Great service and friendly staff.
Great staff. They were super busy but made sure I had everything I needed . They stayed after hours to seal the deal on my bike purchase. Will definitely recommend to anyone. Keep up the good work and thanks again
Came in right before shop closed needed a front tire and fixed me up ....great place to do business...thanks again
Only been here twice but both have been great experiences!
Just bought my first bike. Casey was the greatest in helping me find the bike for me. All the Harley family welcomed me in and everyone there was knowledgeable in there areas and super friendly. I would definitely recommend Timms Harley of Anderson!
Truly great dealership. Everyone was very welcoming and knowledgeable about Harley-Davidson products and services. I will definitely be back.UPDATE*** I have been back and the experience was even better the second time around.
I’m in my late 50’ and just getting my first bike... Not only my first Harley, but my first bike... I am so happy I walked into Timms and met Casey and the rest of the wonderful staff there... All highly knowledgeable, extremely helpful and friendly... They took the stress out of buying my first bike, and they got me on a BEAUTIFUL Harley... Just the right bike for me... Looking forward to a long friendship with the crew at Timms... Highly recommended...
It was great. Everyone treated me great. Love them all for helping me like them did.
Friendly staff,great prices and all around amazing experience
Always a pleasure to walk into this place. Friendly and knowledgeable staff.
They are a first class Harley shop.
Good dealer, enjoy visiting.
The lady who helped fitting my kids with a helmet was Awesome!! She must have spent at least an hour with us. Probably the best Harley dealership i have ever been to.
I love this dealership and everyone who works there. My motorcycle and I have always received the best care. These people make my heart smile ❤
Nice curtious folk
Casey my salesman was very helpful and knowledgeable. Greg in finance was great also. Timms Harley Davidson entire staff makes you feel like family. A great experience at a great dealership. Thank you for my 2020 Street Glide guys...
Excellent purchasing experience, staff is top notch.
Best dealership around, hands down. Its a good thing having a family dealer still around.
Timms Harley Davidson in Anderson is a great place to buy your new motorcycle. The people there are outstanding. They instantly made me feel like family. My salesman Allen did a fantastic job of helping me find the kind of bike I wanted even though I wasnt really sure what I wanted yet. Everyone there was incredibly helpful in answering all of my questions and even stayed late to make sure I would be able to leave with my new bike and that I would have all the information I needed to operate it safely. I can be a tough customer sometimes but the crew there never gave me a reason to complain about anything. I could not recommend them more highly. Take my word for it. You will not be disappointed. Now, go buy that bike youve been wanting.
Great atmosphere! Salesmen willing to work with customers. Courtesy that makes you feel like family. Ask for Greg tell him Landon said hello.
Great place to hang out for a while. Good selection of Harley merchandise and of course Harleys.