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Shoe Carnival
2010 SE Delaware Ave, Ankeny, IA 50021, United States
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Shoe Carnival
Comments
Ka
Review №1

Me and my girlfriend visited this store just browsing the store looking around but it was very uncomfortable being in there one of the female team members with glasses and a ponytail was racial profiling me she kept following us around as we browse the store. even when we walked in we didn’t get greeted. Luckily after we got done looking around we left otherwise I would’ve said something to her and it wouldn’t be nice.

Jo
Review №2

I was happy to find a pair of shoes that I needed. My feet swell and I needed something with a lot of give while remaining supportive.

Br
Review №3

Clean store, good location, and friendly staff. Still can get some deals on shoes but noticing shoe prices getting more expensive especially here. The BOGO deal is good and still will always stop in and take a look. I recommend.

Ro
Review №4

Horrible manager, dont like to help customers, my wife was there and he refuse to help because her English wasnt good enough! Never had such a negative experience in a retail store before in our life. Several customer just walk away at the same time

He
Review №5

Selection is not always the best. You can always find better deals at the mall store. Always a line. Selection is pretty good. Sizes can be limited. Purchasing online and picking up in store is a better idea.

MA
Review №6

Always a nice selection at shoe carnival. Would recommend to anyone.

Ur
Review №7

Store lacks any insoles for men entirely.Employees act irritated that you are even there, Because now they cant keep talking about whatever gossip they had going.Said they were closed 10 minutes before closing time another time.Its one of those stores that acts like they dont really want you to be a customer in general. Lazy valley girl type attitudes with no desire to help you at all.Based on a 1/2 a dozen visits over 3 years.I now avoid this place, Ill go to Des Moines for a random item or wait for Amazon before I go to this store.

Sa
Review №8

Its very nice place to shop

Ch
Review №9

Very nice people. Good prices

As
Review №10

We walked in, was not greeted. There were four people working on the shoes within 20 feet of us. No one ever acknowledged us. I had to seek them out for help with a shoe being ink tagged preventing the shoe being tried on at all. She brought it back saying an excuse of why it was tagged that way and walked away and no one ever helped us again until we checked out.

Li
Review №11

I stopped in yesterday and had great customer service. Both of the ladies that were working, were very pleasant, knowledgeable and took the time to help me find a pair of summer shoes from another store I was dying to have.

Th
Review №12

Convenient location. Good variery.

Be
Review №13

Great store and they had my unique shoe size and width.

Va
Review №14

Not a very good selection for women. My husband bought 3 pairs of tennis shoes.

Jo
Review №15

I went here to get some shoes with my daughter and we both found great pairs of shoes unfortunately the shoes we wanted they didnt have in our size. I wanted some swiss and wear a 12 but they had up to 9 and didnt know if they were going to get more. My daughter wanted some light up sparkles shoes and they didnt sell those for her size unfortunately. We did end up getting some decent shoes just not the original ones we wanted.

Ma
Review №16

Friendly staff, great shoe selection.

Li
Review №17

Im a regular costermer the isles were orderly.The store was stocked and good prices very pleased Ill definitely keep coming back.

Ti
Review №18

TERRIBLE customer service and i cant stress that enough! Didnt have what we needed in their store and rather then offer to order us what we need off THIER website acts like were a bother. So we went else where and wont be back

Me
Review №19

Always have what I need!

T.
Review №20

Hit and Miss for me. Not to often do they have my style of shoes.

Gr
Review №21

Awesome sales staff, focused on customer service.

Da
Review №22

Great service employees very helpful

Mi
Review №23

Not very pleased with our visit. My 10yr daughter and I walked in and she wanted to spin wheel and girl in booth just looked at us and said nothing. We moved on to look at shoes and found nothing that caught my eye. We decided to leave with not one worker bothered to ask or say anything to us, obviously cause the were to busy talking among themselves.

Ke
Review №24

Nice setup, decent prices and the sales reps will reach out to assist you.

Br
Review №25

Briana was awesome to work with. Briana knew the store like the back of her hand and was very fun and knowledgeable. We purchased 2 pairs of shoes because of the great deal.

Ja
Review №26

Nice shoes, and good bargains. Ill be back. 👍

Ke
Review №27

Good deals on brand name shoes. Most of the time Buy one get one 1/2 off deals

Er
Review №28

Super easy to shop for kids shoes

Ma
Review №29

Good selection

pa
Review №30

They were very helpful they always are they didnt have a color of shoe I was looking for they ordered it & came directly to my home. Very convenient that way it was the correct color and type of shoe.

Al
Review №31

Sales sales and more sales...

Ti
Review №32

Great selection, had just what I was looking for.

Al
Review №33

My mom and I went into this store on December 7th to find me some boots. The staff on the 7th were extremely helpful. I had to order a pair of boots to be shipped to the store and Allyson was fantastic walking me through the process. She told me I would get an email or call when my boots arrived. I checked my email everyday and never relieved an email. On December 21st at 3:30pm I went into the store to check on my boots and the gentleman went to the back and got them. He then rudely stared that the 21st was the last day I could have picked them up or I would have been refunded and they would have been shipped back. I then stated that I never received anything stating that my boots had arrived and that I needed to pick them up. He never apologized and was extremely rude! I wish I would have gotten his name. I will not be going back to this location.

Jo
Review №34

Great deals kid friendly

Mi
Review №35

Good employees and they have fanny packs!!!

Ro
Review №36

Quality shoes grandkids loved it

36
Review №37

Cheapest Skecher shoes in town. Even cheaper than the Skecher store itself. Love the memory foam shoes.

Sh
Review №38

Customer service is always good and selection is as good as any other shoe store around

Wi
Review №39

They have a great verity of shoes and employees are always friendly .

ka
Review №40

Poor selection of womens dress shoes

Do
Review №41

Good selection. Friendly service.

Je
Review №42

Clean and organized with good selection.

Ga
Review №43

Young man that was working was very helpful and well mannered

Ja
Review №44

Good place to buy shoes and good prices, but some staff, would want to shape up a bit

Di
Review №45

Not very attentive at night but prices are pretty fair.

Ro
Review №46

Disappointed they didnt have cargo pants I was shopping for. Have purchased there previously and will in the future.

Ro
Review №47

Decent deals on over priced shoes. The staff is friendly and helpful.

Ca
Review №48

Staff was beyond rude

Kr
Review №49

Nice shoes at a good deal.

Cr
Review №50

Lots of varieties and friendly service!!

Mi
Review №51

Great selection of shoes, friendly help

Sa
Review №52

Great customer service.

Sa
Review №53

Good deals friendly staff

Pa
Review №54

Great prices need more locations

Ja
Review №55

Good customer service

Ri
Review №56

Nice store. Limited size selection for many styles.

Zo
Review №57

Great service, very friendly.

ch
Review №58

Always great shoes and great service

El
Review №59

More times than not the kids dont find what they want.

ja
Review №60

Very helpful

Tr
Review №61

Lots a shoes. No carnival.

Ge
Review №62

Not professional and they do not have many products in stock.

R
Review №63

Had my Nike Air Monarchs.

Lo
Review №64

Did not have a large selection only small sizes

Mi
Review №65

Love the BOGO offer

Ta
Review №66

Staff was very friendly and helpful

Vi
Review №67

Accommodating and friendly.

Jo
Review №68

Never have whats on line in stock!

Je
Review №69

They had a sale 35 00 off for mothers day

Ma
Review №70

Clean store great deals!!!Love it!!!

Pa
Review №71

Nobody on the floors to help out.

Lo
Review №72

Great prices

St
Review №73

Great selection

Ma
Review №74

Great selection

Re
Review №75

Good price

Da
Review №76

Okay

Sp
Review №77

Inexpensive.

an
Review №78

It has a lot of variety and they are very kind when they serve you, but someone who speaks Spanish would attract more clients

Jo
Review №79

Uggg

Information
7 Photos
79 Comments
4.1 Rating
  • Address:2010 SE Delaware Ave, Ankeny, IA 50021, United States
  • Site:https://stores.shoecarnival.com/ia/ankeny/shoe-store-ankeny-ia-327.html?utm_source=google&utm_medium=listing&utm_content=327&utm_campaign=IA&utm_keyword=Ankeny
  • Phone:+1 515-965-9501
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:6AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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