Purchased a smoker at lowes a week ago. Amazing pellet grill. Maintains tight temperatures. Did 4 smokes. Incredible results. Smoked pork ribs for over 7 hours yesterday. Family agreed it was thes best anyone ever had. Thanks for an incredible product.

This company has the worst customer support ever. Im having problems with my pellet grill maintaining proper temps. I sent an inquiry with specific details about the problem and I specifically mentioned which grill I owned. After waiting 14 days for a reply the first question they ask is What grill do you own?. Really??? 14 days to reply and then you ask a question Ive already answered in the original inquiry? Of course I replied again so the 14 day clock is ticking again. Unreal.

My husband purchased a pitboss grill from Lowes in Plymouth, MN 11/19/19 to grill our Thanksgiving Turkey. The entire bottom exterior coating has disintegrated! I can provide photos.

Pit Boss