user
Harbor Freight Tools
940 W Dundee Rd, Arlington Heights, IL 60004, United States
Appearance
Harbor Freight Tools
Comments
Ge
Review №1

Great staff, offered a mask on entry as I did not have one and gladly accepted. Asked where an item was and said I would take it (it was a heavy object) didnt asked and the employee picked it up and delivered it the the cashiers desk. First time buyer at Harbor Frieght, I do my comparisons online and in this case they were 40$ under anyone else. This review is more about the employees at this store then the company itself. They were outstanding.

Al
Review №2

Staff are friendly! Always willing to help. Well priced tools for a DIY kinda guy 👍🏽

JG
Review №3

A good place to walk through to get ideas and maybe buy something but be sure to comparison shop. I almost bit on a $1000+ tool cabinet and saved hundreds by visiting Lowes.

jo
Review №4

Store looked beautiful. Everything was very well organized. Staff very friendly and helpful. I will be returning soon! THANK YOU HARBOR FREIGHT 💥🔥🔥👍

Ma
Review №5

I still havent figured out how the store is organized but I dont need to. Every time I come in the staff is ready to help me find what Im looking for.

Le
Review №6

I’ve never been to a store that’s so helpful on trying to save YOU money. Aside from the fact that Harbor Freight is like a toy/candy store for a handy person, the staff there have been so nice and helpful and always have helpful tips especially if you have any questions. Not many stores I walk out of, do I come out as happy as I do here. My favorite location too.

Be
Review №7

Reasonably priced. Tools are not high quality, but good enough for the ones you dont use every day.

Ka
Review №8

LOVE this location! Amazing staff! Clean Store!

Ro
Review №9

Friendly works. Helped me find everything I need and advised the best. Great service. Thank you !

To
Review №10

Hey,Great place for cost effective/ disposable tools and consumables. If your looking to get it done with the right tool at a good price with out the brand name brag, this is the place. We all love our brand name go to standards but most of the time frills are for the foolish, get around the tool truck and get off the brand and just get the tools to get the job done effectively.Harbor tools has a good selection for multiple industries if you have never been, go for a walk through the place, I bet u spend a few bucks before u leave.... and will tell yourself next time you’ll just go to harbor tool and freight.

Ti
Review №11

If you are looking for a wide selection of tools you have come to the right place. They even havw a wide variety of solar lights to give your garden a glow.

Ki
Review №12

Great customer service, always so helpful! I forgot my coupon at home, and they honored one for me. Thanks so much, we really needed the set!

St
Review №13

If you know how to shop there, you cant beat the prices.

Pa
Review №14

If this place wasnt out of the way for me Id go here every time I needed a new tool. They did seem to be somewhat limited with some things like soldering equipment but overall they had a good selection of tools and it was all fairly priced for high quality stuff

BE
Review №15

Dont Ike this store even is close in my aria.Menager Brenda is Lying individual. Give you information on the phone but if you went to her store she denied and she lied she never said that. Its just not acceptable. Their stocks are terrible they never have a stuff you have to go to another store. Never ever gonna go to the store.

La
Review №16

Went in looking for 3 things and they had them all.

Ed
Review №17

When you need tools, this is my go to place.

Je
Review №18

Great place to pick up some decent tools for a small projects. The staff are always helpful and the store is usually quite clean and in good order. Lately they seem to be out of several products, but with the how things are right now, its not terribly surprising.

Gr
Review №19

Arlington Heights store has some helpful employees.

Ed
Review №20

One of my favorite places to purchase tool and accessories. Great customer service in the store.

PA
Review №21

Good storage

Ch
Review №22

Great serviceThank you so much

Ri
Review №23

Cheapest tools around, so I really cant complain.

dr
Review №24

Awesome tools at an awesome price! 👌

Ja
Review №25

Use the coupons! Free stuff,discounts, and the big 20 % off coupon. Sometimes you dont need the expensive pro tools around the house.

Ga
Review №26

Can never say enough about the other competitors but Harbor Freight has been stepping up on making me like them even during these hard times. Been enjoy your products and locations for years now.

Jo
Review №27

Excellent service and had exactly what I needed! I will be back soon!

Br
Review №28

Well organized and john helped me find everything I needed

Da
Review №29

Lots of tools at affordable prices. This store has friendly and helpful employees.

Pa
Review №30

They take their time with you and are very helpful. Came to the store with one solution in mind, but another solution was suggested that really worked much better than mine would have. Thanks!!

El
Review №31

Everything you need, you can get it here.

SR
Review №32

Great staff. Knowledgable and very helpful. The store is very clean and organized.

Ra
Review №33

The coupons are what makes the place so good. It’s clean and customer service is good. Usually has everything you want.

Ch
Review №34

Really friendly staff. Rock bottom prices, quality seems fine.

In
Review №35

Fairly priced and courteous staff

Ed
Review №36

Vwery wide variety of tools. Visual quality looks much improved from older vintage of tools.

Ch
Review №37

An employee named Christian like me made me feel confident about my purchases and helped me with any problems I had. Funny, nice staff and unbelievable prices!

Al
Review №38

What you pay, what you get...Low quality tools, but they are cheap...

Bo
Review №39

I usually shop here and get my tools and lights. Ive been to different one all over, I travel for work so Ive been to many. But I noticed and heard the manager Brandy she was great. She knows her store, ask her what your looking for, shell tell you where it is, if she dont have it she work with you and try to get it, or find it... But it was a great experience...

S
Review №40

Good service nice people cheap tools

Ri
Review №41

As always got what came for and cheap.

Re
Review №42

Everything you need is there check it out if u have a project.

Al
Review №43

Got help loading a tool cart in the suv when they didnt have to. Pretty cool

A
Review №44

Cheap tools. sometimes you need them and throw them away after the job.

cr
Review №45

They have good tools and you can get great discounts!

Du
Review №46

Decent tools at good prices. Can be hit or miss though. Good prices on batteries and other small accessories.

Ub
Review №47

The staff there are very friendly even the one late 40 ish woman picked up my 3 ton jack and carried it to my car was amazing! I wanted to ask her out but I am married 😊

Ad
Review №48

Nice.

Mi
Review №49

Check out clerk was a little rude because I was paying with cash. Wanted exact amount.

Ar
Review №50

Incredible bad service from Chris. Do not go to this guy

Ro
Review №51

They have mostly everything I need.

Ra
Review №52

Great place for affordable tools that you need for a one - two time job

Da
Review №53

Great customer service, professional staff

Pa
Review №54

Very helpful people. Had alot of what I was looking for in a much smaller place than the other home store.

Tu
Review №55

My favourite tool store

An
Review №56

Its a harbor freight. But its clean and the people are nice.

Ni
Review №57

My husband loves going here and likes to drag me along. The staff is always helpful and friendly. Its our #1 location to shop

An
Review №58

This store is organized and clean, the associates there assist you with any question that you might have and they actually come up with great solutions and the experience gets better at check out because the cashiers make sure that you can take advantage of every discount and promotion available for you

Da
Review №59

Awesome place. The employees there are very helpful and even let me know about current promotions and applied them to my order at the register.

Ro
Review №60

Matt the manager was great help

Wi
Review №61

Staff has always been super friendly at this location. Its my favorite one to go to.

Ch
Review №62

Very unfriendly store manager Brenda.Definitely not coming back to this location.

Mu
Review №63

Harbor Freight ToolsThis large tool store has a lot of items available for purchase. The store is laid out in an organized pattern and pricing seemed reasonable. If you need a tool this is the place to go. The staff seemed friendly and knowledgeable when I was there. I need to come back.

Aa
Review №64

This is my toy store! Anytime I need a tool, I always come here. They’re the most affordable store. Keep in mind, they pass the savings on to you in the form of generic/off-brand tools. In my experience the tools I buy from Harbor Freight get the job done just as good the branded, more expensive tools you get elsewhere. Pro tip: sign up for their coupons and they’ll text you a discount code you can use at the register.

Ji
Review №65

This large tool store has a lot of items available for purchase. The store is laid out in an organized pattern and pricing seemed reasonable. If you need a tool this is the place to go. The staff seemed friendly and knowledgeable when I was there. I need to come back.

Ve
Review №66

Unhelpful rude and disrespectful service from casher Cris!???!

Ri
Review №67

Reasonable price a lot of selection of tools

Ke
Review №68

Cashier Steve helped a white woman to get a free flashlight (even though she did not have the right coupon) and free rags. So I attempted to do the same thing. However, Steve said that my coupon was for a different flashlight and that I could only get one free item a day (I am a brown skinned man). When I pointed out that he just allowed the woman to get two items he said there was two of them that is why. Then I pointed out that she only made one transaction. Steve then said take it up with him and pointed at the supervisor (I guess). I do not need a flashlight or rags. So I just left the store. I think that Steve discriminated against me and I will not go back to this store and maybe any other HFT.

Ri
Review №69

All I can say is ughhh !!

Ga
Review №70

They have every tool i need. Prices are supper. clerks are helpful. clean store. well stocked. Easy to return warranty products.

Ro
Review №71

Really good workers they help

Pa
Review №72

Love the store, great prices/ deals, Helpful staff... just wish Steve would lighten up a bit. He was a little short in conversation as if I shouldnt be asking questions and should know already. Hes a good guy, just tight..

Ós
Review №73

Excelent tools, great prices... Nice people!!!

Ma
Review №74

Man shopping!

Pa
Review №75

Great customer service an wonderful to see management appreciate their employee.... Came in few minutes before close with several other customers there an they took the time to correct or issue.

Am
Review №76

On maiden voyage with new camper. Harbor freight had wheel chocks, ratchet straps, and a ramp that we needed all within budget! Thank you!

Li
Review №77

I love Harbor Freights prices! I bought a plastic, small parts organizer that would have been $10 more at a craft store. The checkout process was excruciatingly slow, which is why I give it 4 stars instead of 5. I would go there again in the future and would recommend it to others for tools.

Jo
Review №78

Harbor Freight is awesome for getting the tools you need for a low price. All handtools have lifetime warranty just like Craftsman. Ive returned broken tools and they are replaced no questions asked by very helpful staff. Some items arent so great, but many are so do your research. Be sure to check out the harbor freight coupon database app, it lets you scan every item and find coupons.

Ri
Review №79

Helpful staff

Do
Review №80

Polite staff and dirt cheap tools. Not always the best quality (at least, for the smaller stuff), but so cheap that I often come in for a single tool and end up buying a ton of little things Ive been needing - clamps, gaskets, heat shrink, ect.Workers are friendly, knowledgeable enough to be helpful for most projects, and not at all pushy. Great place!

Al
Review №81

Awesome selection of tools and other DIY and home improvement materials at low low prices. For best results, make sure you dont show up without a 20% off or item-specific (usually up to 40% off) coupon, and a free item coupon. Get those by signing up online to get coupons in the mail or online. Its also best to read the reviews, as some items are far better value than others.

ST
Review №82

Not top of line tools, but not top of line prices either. Great coupons on many items in flyers and on website. Many choices on everything in store. Customer service ok.

EJ
Review №83

Wide selections and good price

We
Review №84

Great prices... OK tools.

vi
Review №85

Awesome customer service

Ca
Review №86

Nice selection with prices very very friendly people inside

Ro
Review №87

Real good store clean they have tools for every occasion nice people prices are good

In
Review №88

Very nice organised Good Job

Le
Review №89

Great prices super staff best is good equipment at a great price

Ro
Review №90

Nice location clean and the staff is very helpful.

An
Review №91

Good store buying tools !

La
Review №92

I do some fix-up on my house and cars at times. I need items and I dont need to spend top dollar for equipment that I will only use a few hours a year. I went to get an oil less air compressor - it was on sale!!!!!! I saved another $20 today by going there!

Da
Review №93

Love this place!! So many great tools.

Da
Review №94

Stopped in for gloves and a hot knife left with much more at great prices

Pa
Review №95

Great selection of tools, great prices. This is the place to go if you need good, dependable tools for your handyman projects.

Jo
Review №96

You can get good value, if you know your merchandise.

Ge
Review №97

Found more than I was looking for. An employee there gave me quick and very accurate help. Low prices.

ma
Review №98

:-) price👍 went up a little bit still good price

Ti
Review №99

Friendly and helpful staff. Great prices.

Al
Review №100

The place to go when you need toolsAnd supplies

Information
53 Photos
100 Comments
4.5 Rating
  • Address:940 W Dundee Rd, Arlington Heights, IL 60004, United States
  • Site:https://go.harborfreight.com/store/harbor-freight-tools-in-arlington-heights-il-60004/
  • Phone:+1 847-392-1400
Categories
  • Hardware store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:9AM–6PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations