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Fox River Granite & Marble
1128 W Division St, Arlington, TX 76012, United States
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Fox River Granite & Marble
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KA
Review №1

Wanted to write a detail review for the amazing job that David (from Fox River Granite) did for recovering my home!Im one of the owners who experienced a pipe burst during the extreme weather back in Feb21 in Dallas, TX. My entire brand new development house was flooded with 6 inches deep of water. Originally we wanted to have a warranty claim as its a new built from Castle Rock; however, the builder is in denial of any responsibility so we are left with no help. Searched through google and attempted to call every single contractors we can find but most of the highly rated ones are all 1 month out. We were lucky enough to have met Davids team. He is honest, friendly, very informative during the entire rebuild process that we didnt need to ask for update, and most of all very timely (Its 2 months long project through beginning of Apr, but Im sure it would have been at least a 3 months reconstruction for others let alone there isnt anyone who can help during the contractor shortage).Since we ended up went through the reconstruction with insurance and the money wasnt coming as quickly as we wanted. David is very thorough and sent us a quote that is close to the field adjusters estimate. He is also very transparent and told us that we can either wait (It took almost 2 weeks for our insurance to send us a check and then 2 additional weeks for our lender (due to TX law if check is >$10k) to release us payment) OR if we are comfortable to issue them a check with 50% of the estimate, they can start the work right away.Understand 50% is a lot of money, but we already built trust throughout the first week with David so we were not worry at all. David used the same if not better quality material to rebuild our place! i.e We paid upgrades fee with our cabinets and floorings but we couldnt locate the same brand and color anywhere out there. He personally reached out to the supplier who usually usually sell to builders and was able to convince them to sell us the material! (I called myself and got turn down couple times) Then, he gave us an option to pick better quality of stone for our counter top needed to be replaced.We are still waiting for the rest of the claim check to be released as of today and were glad we didnt wait in the first place.It is a long review, but I wanted to make sure if you are still looking for a team who is honest and highly skilled, look no where. Thank you David again!-Steven & Tracy

Am
Review №2

Jonathan at Fox River Granite was very helpful in finding exactly what I was looking for, and the price was great. The sales staff inside were friendly and helpful as well. The gray granite slab remnant for our fireplace hearth was perfect. Would definitely recommend Fox River Granite!

jy
Review №3

I recently worked with fox river from the damages caused from the recent winter storm, David and team have done a wonderful job in restoring everything to normalcy, they have done a massive job in under a month and David took care of everything that exceeded my satisfaction in every aspect. I highly recommend Fox river for all kinds of home renovation projects. Rest assured because David will deliver everything he promises and more.

Su
Review №4

Fox River Granite was amazing. I am a builder with @berkwaltershomes and I deal with a LOT of different contractors. David and his team did a great job for a great price, and on time. Usually you dont get all 3 of those attributes. Their work is impeccable and the results stunning. We sold the house before we even finished it and everyone commented on the stunning waterfall island. I will use Fox River again for sure.

Yi
Review №5

They installed my kitchen counters and in both bathrooms and they were looking great. Nick and his team were very helpful and friendly. At first I was not sure about going with them as I was doing this for my first time. However, the level of expertise they have is perfect.I would definitely use their service again.

Hu
Review №6

Really professional customer service. Countertop is beautiful! Will use service again... Glad I went with fox river granite instead of HD.

La
Review №7

We had such a fantastic experience with Dylan, David, and all of the crew at Fox River! We originally were going to use a different granite company and had a very sub par experience with them. From the moment I pulled up to Fox River, it was a much needed relief! Dylan greeted me at the door and helped me get in with my huge double stroller carrying my two babies. He instantly made me feel like their most important customer. After learning our project needs, we walked out to the granite yard and got to choosing. He helped me figure out what I wanted and really helped me be sure of my choice. I was never rushed and he even gave his own opinion and thoughts when I asked him. After my selection was made, he kept me in the loop with when it was being cut and double checked to make sure they had the exact slab I wanted (which they did). David called me the day before installation to confirm, which was so appreciated. Communication is the way to my heart and Fox River exceeded my expectations! We’re thrilled!

Mi
Review №8

I am so glad that I have found this company. Job was completed in a timely manner with great results. We are pleased with the job. Nick, Sharon, Lorenzo, Beto and others were very nice to work with. Thanks all!

Mi
Review №9

I cant say enough good things about Nick and team at Fox River Granite! We flip houses and have been using Fox River for almost 3 years now. They have incredible prices and are as professional as they come. A great company that produces quality work for an affordable price! Thanks!

Ki
Review №10

We had our kitchen countertops replaced with granite. David and the entire crew were very professional and easy to work with. All work went great.

Ju
Review №11

This company was wonderful to work with. Dillian was amazing and so nice! My dream kitchen came true, their quartz is gorgeous. Also the installers that came were great, very nice men that worked very hard. Made every cut beautiful and smooth! Thank you

Me
Review №12

I contacted FoxRiver in Arlington, TX this morning. I spoke with Mr. Josh and he is very professional. He held a sink for us and when we went to the location the experience was more amazing. The front desk and the entire staff was so friendly, had great smiles and showed great customer service and hospitality. And also help me pick out a kitchen faucet to go with our sink. I’d recommend anyone to this amazing company. Thank you all! GOD Bless ❤️

Kr
Review №13

I was referred to Fox River Granite via a mom group, and I have nothing but great things to say about David and his team. Consider this your mom friend recommendation.I got several estimates from general contractors to renovate our entire home, but ultimately I decided to go with this company based on the recommendation and the open, honest, and (most importantly) comfortable communication. This is something that should strongly be considered since you’re going to be back and forth with this person multiple times a day. David is not only knowledgeable in the industry, he’s very honest and fair (a rarity in the contracting world).They literally helped me achieve my home dreams and went above and beyond with customer satisfaction. Some of the things I requested weren’t possible to achieve but they always figured a workaround that not only worked, but looks amazing. The tile work they did on my bathroom is flawless — and I picked a design that is very difficult to achieve. They fixed the entire interior of my home and we are over the moon with how it turned out. I’m definitely referring Fox River Granite to all of my friends and family and turning to them for any future projects.

Jh
Review №14

Great customer service and work. I went looking for a new countertop and tiles for my kitchen, the final result was amazing. I am definitely coming back to do more business with them.

Co
Review №15

Fox River Granite painted our kitchen cabinets, installed new countertop, sink, and backsplash. The results are amazing! David was very helpful and walked us through the process. He came to the house a few times to make sure the job was done right. All of the employees, including Lou, were very efficient and very knowledgeable. They made sure every detail was right. We are pleased with the results and highly recommend Fox River Granite!

Mi
Review №16

Great communication and staff. We had new Granite countertops installed and all was done smoothly and professionally. One issue came up during install and they were quick to fix the problem. Thank you Josh and Lorenzo

Pj
Review №17

I am a resident remodeler and have been using these guys for last 4 years. Always, responsive, friendly, solve any issues my job may have. Very skilled installers work here. I recommend this company to all my clients

De
Review №18

Fox River Granite is absolutely amazing! David and his fabulous team did an incredible job installing my beautiful granite countertops and a backsplash that has me in awe each time I step into my kitchen. The customer service was top notch along with delivering everything promised in a very timely fashion. David ensured that I was well-informed from start to finish. Look no further for your granite and marble needs at affordable rates and first class service.

Jo
Review №19

Shopped around the DFW area for countertops and Fix river were by far the lowest in cost. They have a good variety in the show room AND Can order more if you dont see what you like. Ask for Dillian!

Er
Review №20

LOVED our experience with Fox River Granite. Their new store is beautiful with SO many options. Gus and all the staff were beyond helpful. Once we made a decision they had it installed the next week! We could not be happier.

Ta
Review №21

David and his team at Fox River did an amazing job for our kitchen countertop remodel. We compared material and price with several companies and Fox River was the best. Install was quick and done professionally. Will be going back!

ja
Review №22

Custom designed fireplace surround. Friendly, caring service and they really care if you are happy with their work. We are very happy.

br
Review №23

5 stars is not enough. Nick and everyone else at Fox River Granite is very friendly and helpful. Special thanks to Jonathan for his professionalism and help with the process. He was very knowledgeable and patient as my wife and I looked for the perfect granite for our kitchen remodel. The installers and fabricators did a masterful job as well. Top notch company!

To
Review №24

Cannot recommend David and his team at Fox River enough. David provided thorough information on different countertop materials and quickly arranged for our installation. The installation team was professional and did a terrific job on our kitchen counters!

ja
Review №25

Company cares about the quality and value of their product, along with their reputation in the communities they work in. We are very happy with our fireplace surround.

el
Review №26

If I could give more stars to the staff and owners of FRG&Marble I would!Dillian was so friendly and patient with me even through changing my slabs 3-4 different times. He helped me decide on buying what we wanted versus what was under budget and I have to say this was extremely worth it in the end. We love our home and can’t thank the team at Fox River Granite enough for their professionalism and service.I’d recommend them to anyone for their countertop reno’s. We hope to work with them again soon!

Je
Review №27

Love my new island ! Trying to find the best company is hard when you are on your own. Thank you Nick and his team for guiding me in the process, I would definitely recommend this company to anyone looking for the best quality and service.

Jo
Review №28

My wife is very picky at what she wants especially things inside her house. David and his team did an amazing job with the remodel. I have to say we are very happy with it. Well done y’all! Highly recommended :-)

Ro
Review №29

Nick and Bob,Dee and I wanted to let you know how wonderful it was working with you and your crew. On top of the anxiety of going trough a kitchen and bath remodel, we moved to our home in Texas from Southern California and didnt know any contractors.Nick came out to the house to take some measurements and to discuss what we wanted to accomplish with the remodel and our budget. We met with Nick and Bob at the shop and they went over the design with us. They were professional, patient and full of ideas. They immediately put us at ease and made the whole process a pleasant one.Bob was our project manager, any time Dee had any concerns or needed some design input, Bob was there. He came up with many outstanding design ideas (cabinet layout, counter tops, back splash, lighting, flooring, etc.)that put us both at ease. Bobs crew, Jesus and Daniel, were tremendous as well, professional, courteous, on time and problem solvers.It was a pleasure working with everyone at Fox River Granite. We couldnt be happier with the final product.Roger and Dee Guevara.

Ar
Review №30

I worked with both Carlos and Nick (owner). From the initial measuring to pricing to the finished product, they were very patient, professional and accommodating. I am pleased with the reasonable pricing and craftsmanship of my quartz countertops. Each step of the process, Carlos was there. From the selection of the product to the corrections found and completed, Carlos made certain I was happy with the work being done. I appreciate his personal touch and constant communication. I will definitely work with this company again and send referrals there way.

Ro
Review №31

Nick and Bob,Dee and I wanted to let you know how wonderful it was working with you and your crew. On top of the anxiety of going through a kitchen and bath remodel, we moved to our home in Texas from Southern California and didnt know any contractors.Nick came out to the house to take some measurements and to discuss what we wanted to accomplish with the remodel and our budget. We met with Nick and Bob at the shop and they went over the design with us. They were professional, patient and full of ideas. They immediately put us at ease and made the whole process a pleasant one.Bob was our project manager, any time Dee had any concerns or needed some design input, Bob was there. He came up with many outstanding design ideas (cabinet layout, counter tops, back splash, lighting, flooring, etc..) that put us both at ease. Bobs crew, Jesus and Daniel, were tremendous as well, professional, courteous, on time and problem solvers.It was a pleasure working with everyone at Fox River Granite. We couldnt be happier with the final product.Roger and Dee Guevara

Je
Review №32

This place is super amazing! We got our countertop installed in less than a week!DAVID is awesome he went above and beyond for us! He listened to us on everything every little detail and helped us with our kitchen to look beautiful!It didn’t take long for them to come out and measure and install . David went all out for us, if you need anything ask for him, I had been remodeling my kitchen for some time and he made our vision come true! I had told him how we were on our budget and he helped me get something super great 👍🏼! This man has amazing customer service and knows his job ! The workers who came to install the rock were awesome as well, they were so professional and careful with our cabinets. They came and did their job fast! I’m so glad I came upon this place ! Better than others hands down! Fast efficient and amazing people over all!! Keep it up guys!

an
Review №33

Great place for all your countertops and kitchen remodel needs

Br
Review №34

My company has used Fox River for five residential properties. Fox River is fantastic! We will use them again and again!

Ph
Review №35

We had custom-built cabinets made to go in the nooks in our living room: white cabinets/drawers with black granite tops (which had specks of gold in it). It turned out looking amazing!!! They got them done in a timely manner. Love it!! I wish I can post pics of it here.

Ro
Review №36

Doing business with Fox River was a pleasure. Nick, David and the whole staff are amazing. The accommodate every single one of our wishes. They prepare a very professional quote for to compare with other vendors. Huge color, quality selection in stock. Once the details were finalized it took less than a week from than week for them to our counters done and installed. Painless, very clean and quick installation. Second time our family do business with Fox River and both occasions have been outstanding. Rolando & Mildred.

Ni
Review №37

I have worked with Fox River granite and marble on several projects. They take very good care of my clients and they always stand behind their product and do the right thing I highly recommend them for all your countertop needs

Mo
Review №38

We had a great experience getting everything we needed from FOX RIVER GRANITE & MARBLE for our remodeling needs... Jonathan & Robert were absolutely fabulous... And Nick was very helpful with making my vision possible with his kitchen cabinet designing expertise!  Everyone was so helpful and patient! I love my kitchen and bathroom thank you

La
Review №39

We had a WONDERFUL experience with David and the crew at Fox River. They have a large selection of beautiful countertops at affordable prices. Everyone we encountered was kind, friendly, professional and did beautiful, quality work. I was impressed by the care David took to make sure we were thrilled with our new countertops and overall experience. I would HIGHLY recommend them!

Au
Review №40

Nick and the whole team at Fox River are great at what they do! We build houses and have used them for several homes. The counters turn out great! Thanks for the hard work y’all do and looking forward to continued business.

ke
Review №41

The show room is stunning with lots of options. The salesman David was helpful from the very beginning up to the end of installation making sure we were pleased. Thankyou Nick for a great experience!

CJ
Review №42

Was initially skeptical to do business at Fox River since it was a new company or at least new to this location. I have done business with a larger company in the past so I was skeptical to do business with a smaller stone fabricator. In the end, I have been nothing but pleased. Primarily dealt with Gus from the beginning and it has been a great experience. They were responsive and would check in with me periodically until I was ready to install my cabinets. They can get any stone from daltile or MSI which is pretty much any stone you could want. Ultimately, their prices were better than anyone I contacted. Fox River is now my first stop when it comes to stone fabrication. I would not hesitate to recommend them to anyone.

Ni
Review №43

Absolutely amazing!! We had white quartz installed and the quality of their craftsmanship and installation is just beautiful. David and the team at fox river granite & marble went above and beyond our expectations. Joe made a suggest of extending the kitchen bar top to allow for bar barstools which was an excellent idea. The countertops have transformed our kitchen. We 100 percent recommend them.

Va
Review №44

Production Manager Gus Aguirre of Fox River Granite & Marble offered excellent service to me in processing an estimate for several countertop installations. He was willing and able to meet a 2-week deadline for one of the projects, and his communication as well as the attention from his staff at the showroom was superb. Ultimately we chose another shop that had a specific remnant for which we were looking, but we would not hesitate to return to Mr. Aguirre for any future projects whether small or large.

Ka
Review №45

Kitchen install of granite countertops went very smoothly-they cleaned up thoroughly and did a great job trimming the backsplash. Granite color turned out beautifully and matched tile perfectly. We will definitely call when we are ready to do the bathrooms. Job well done!

Ja
Review №46

This place has the best selection of Granite & Tile than any other place in the city youve got to check them out

Sh
Review №47

Fox River was a pleasure to work with. Jonathan was very professional and knowledgeable on the products and was very pleasant to work with. My kitchen counters are beautiful. The experience was so positive that I am now looking at replacing my backsplash through them. The prices are very reasonable. Thank you again Jonathan and Fox River.

Br
Review №48

Amazing experience.... Staff was extremely knowledgeable and helpful from start to finish.... Cant say it enough... I love my bathroom... Thank You

Mi
Review №49

Our company, Newbyginnings, flips house and does retail remodels. Weve used Fox River on multiple jobs and cant speak enough good things about the company. We know the owner personally and he is as honest as they come. The quality of work is some of the best, the guys show up when theyre scheduled and everything is always handled with incredible care. Great company. Highly recommend!

Lo
Review №50

I am granite installer best company and quality

La
Review №51

Wow! We were blown away with the excellent customer service, reasonable prices and beautiful countertops from Fox River! David, Nick and Joe were kind and easy to work with. David went above and beyond to help make sure our finished countertops were exactly what I wanted. From just browsing their selection at the beginning to the very end of the install, we have been so pleased. I LOVE our new granite kitchen countertops and would highly recommend the Fox River team!

se
Review №52

Highly quality service and support throught all the process. I love my countertops.

Sh
Review №53

I am a home builder and have been working with Nick at Fox River for several years. He has always done a great job and have recommended him to other contractors and customers for various projects.

Ro
Review №54

Great prices and selections of materials. Work was done on time and turn out more beautiful than we thought it would. Very satisfied with Fox River Granite and Marble.

Ju
Review №55

Good people, good products, and good service. Gus and Nicole have been a pleasure to work with.

Lo
Review №56

In summary: They did three different quotes because I asked for some verbiage only changes and each one had a different price even though no actual materials or work changed. On the last quote the level of the granite changed. There were three quotes because each time they started over from scratch. They were going to be 2 hours late for their first appointment which I only found out because I called, and they didnt bring a sample sink with them as I requested to see if it fit my custom cabinet correctly. So, they had to come out the next day. They showed up to install the top but I wasnt home because no one told me that they were coming. The two backsplash pieces were not the same height. The granite top has a 1 long tooling scratch on it. They put in an 18 sink instead of a 20 sink as stated in my contract.I called and talked with them about this and they never said they were sorry or anything even close. Instead I got the impression that this was a very small job for them, they didnt really care and they were right and I didnt know what I was talking about.Note: after writing this review I talked with the owner of the company and he apologized for the issues and offered to have someone come out and fix the scratch.

Al
Review №57

Great place to buy granite and any other type of countertop materials.

Ro
Review №58

Great product & service.

Be
Review №59

Love, love, love my granite countertops installed by Fox River Granite. They do amazing work and their prices are the best in the metroplex. David Daniel was a joy to work with and an outstanding project manager. Definitely would recommend Fox River to anyone looking to upgrade to granite!

Br
Review №60

We are very pleased with the turn out of our countertops! Everything was done in the timely manner discussed at each of our meetings. Everyone was very friendly and was willing to answer all of my questions. I would highly recommend Fox River Granite & Marble, LLC.

Pa
Review №61

Nick at Fox River is great.......this is my 2nd install with them and the process is easy, price is fair, and they save me time b/c I can just call them and let them go out and measure, have them install, and pay all from my desk. I refer them out and I will use them on my next project.

t
Review №62

Got a new granite countertop for our kitchen, service was exceptional since they were able to get it done in less than 4 days (from measuring to installation)! Very impressive since our previous experience with other well known companies were not so great. We would use them again and definitely would recommend Fox River to anyone for granite/quartz countertops needs.

st
Review №63

They fit my budget and were very professional. The only tiny complaint was they were not on time they said they would be here but explained that the previous job took longer than expected. However. They came and got the job done in a timely manor. 4 stars

Ra
Review №64

I have worked with Fox River for several years and they always do a great job on our custom homes!Randy McKittrick

Jo
Review №65

Nick, thank you for reaching out to me today in reference to the cabinets and large mirror issue. Thank you for resolving this issue, it shows you have a great character.

Ja
Review №66

Very disgruntled. After several missed appointments I had to hire another sub to install the large mirror they removed from the wall to install the tops. FR laid the large heavy mirror against the wall without securing i “very dangerous to my wife, children and grand children” it could fall anytime. FR botched my brand new cabinets to install a farm sink as well as they installed my cabinets incorrectly “very sloppy cabinets install” Make sure you get everything in writing. And this company was referred to me from a co-worker so you think they would have kept their promise. I am Very disgruntled

Je
Review №67

Great selection and prices. Easy customization for my home.

An
Review №68

Great Service, I would recommend this place to anyone looking for remodeling their home. They have a wide variety of products.

Ro
Review №69

Great place friendly staff and showroom is going to be beautiful!

Dr
Review №70

Great work at a great price! Alex stayed in constant communication all throughout the process and now my kitchen is stunning!

Te
Review №71

My granite kitchen counters and backsplash looks great and a very good price. Thanks!

Wi
Review №72

Nick will take care of you!

Pu
Review №73

Great quality and service

N
Review №74

Love my island!

Information
100 Photos
74 Comments
4.8 Rating
  • Address:1128 W Division St, Arlington, TX 76012, United States
  • Site:http://foxrivergranite.com/
  • Phone:+1 817-538-5282
Categories
  • Countertop store
  • Bathroom remodeler
  • Granite supplier
  • Kitchen remodeler
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
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