I came in here as new customer switching to metro from cricket..got the iphone XR and the representative took about 45 minutes to try to get the phone activated. After taking my $500 payment She told me there was delaying activating phones so to wait 2 hours and if its still the same to give her a call. I gave her call and she wanted me back in the store...im back and still no way to activate the phone. Shes even trying different SIM CARDS...will only be using the 1 month i paid and going back to cricket.

Lady there really doesn’t know what she is doing she royally messed up my line now I have to take time off to find someone to fix the problem she created.

The Lady that helped us was very friendly. Sorry i did not get your name but we had a conversation about how lg often times are better than others. Well i like this location and the one on park row near the clinic mi doctor.

They like my mom

This store has no service and no help to do anything, they are totally dumb.

Ported over from boost today and the ladies here was so nice and help me out alot.

This store gave great customer service when i ported over from cricket especially ana :-) luv her

I pay my bill here. Nice place.

Super clean and great customer service with the ladies here on ae Sunday

Good customer service, greeted as I came in. Employees help customers altohough I did notice some other customers in the store trying to give attitude to the employess when this people are just try to help, keep drama at home.

Really rude on the phone just due to they had another customer in the store and that is unacceptable behavior from an employee. Could have asked me to hold or asked the other customer to hold on one min. Will never go to this store + its not even authorized dealer...

Ladies was so nice! They give discounts on the accessories!!!

Great customer service! Only metro I go too and I live in for Worth !

The people short skinny mexican girl are slow in the brain, rude, dont care for a sale or customer service. If you are the owner either you dont know business or dont care. How could anyone employ this person... Just awful. Go somewhere else could probably get better help at the churchs chicken across the street. They have a good chance at product knowledge and customer service than this place... Seriously just go somewhere else.

Its a horrible store very rude am everything very high prices am not help ful am not even friendly am nice am diasspointed of this store

I met this non-ethical and rude lady who thought that she was technologically advanced than me, but again the staff seemed a little bit reckless and naive in what they were doing.

Good location

I had multiple issues with them, the staff are very rude. They have quite an attitude when you questions about anything. They just dont care.