Great place for music supplies. Picks, straps. Replacements and just anything you could generally think of music related. The service is great and the workers are very attentive if you need any help. They offer lessons, sale used instruments, new instruments and even the premium selection is pretty great

Austin was the friggin man! I was asked by someone I work for to pick up some gear last minute for an emergency when some stuff went down on a gig and I showed up 30minutes before closing and Austin took it all in stride and got it all hooked up even when one of the items we ordered was busted he got us a similar mixer that fit the need.I havent been to guitar center in years and the customer service has always been prime but last night was leaps and bounds above what I expected of anyone as the store is closing and people trying to go home on a Friday night.Cheers Austin! You da man!

Great place, Great gear to choose from. 1st time visiting this guitar center in Arlington, a little history with Dimebag Darrell, so I had to stop by. Nice guys all around here, highly recommend

The store was great when I first walked in. Needed a part and greeter was helpful in calling someone from the service dept..When this person appeared he was not happy for some reason and rolled his eyes. Ask what I need and when I explained and showed him he replied about an issue that I did not speak of. When I responded that was not what was asked. He said oh well I still can not help you with that walked away. ( all I need was screw for a turning peg)

Among the better Guitar Center locations, an acoustic room full of treasures, a nice selection of electric basses and knowledgeable staff. The best part was running into a brand new bassist that we were able to give some helpful pointers to. Its never too late to make music! If you need instruments or supplies, they usually have sales going on. A life without music is hardly worth living. Make your own sounds with the help of Guitar Center!

I bought my first electric guitar there, I was very happy with customer service they are very friendly and they answers all my questions and help me to get what I want.

Great selection, may even be getting lessons here, very nice place Ill be honest.

Great customer service and they had everything I needed. Very knowledgeable staff.

I’ve only had one bad experience with an employee at this location and I’ve been going to this specific guitar center for years. Great staff. Great products.

Well stocked. If you want to make some noise they got you covered!

Huge store with a variety of selections. Had a blast with my husband deciding which new piece to bring home.

Very helpful in the drum department. Thumps up dude!

Should be knowledgeable with all the equipment they sell. Stand around talking amongst themselves while telling me I am behind 3 other ppl? WTH! Then if you return something that you paid cash for and its over $200 they have to write you a check. Seems odd.

LOVE how awesome the employees are!! Incredibly helpful & phenomenal prices on everything. Im STILL shocked that we were able to get my daughters guitar fixed in ONE night, for ONLY $80!!!MOST other businesses quoted at LEAST $200+.Been coming here for years & will keep coming - They have a Lifelong Loyal Customer, here!

Very friendly and knowledgeable staff. Went to select a guitar for a beginner and all of our questions were answered. We came home with the right guitar.

My daughter wanted her first guitar and this Guitar Center was great! Staff was friendly and helpful. We got a great deal on a gently used guitar and amp. Will be back once she gets more experienced for sure.

After having issues at another store with attempting to trade in some items, I went to this location and spoke with Edwin, he helped me out tremendously and hooked me up with some new gear. I would definitely recommend using this location and I will be returning

Called ahead to make sure a used mic was still in stock, got told that it was and had my name taken to hold for me. Proceeded to make the 45 minute drive to get there and when I get there and see the mic on the counter I tell an employee my name and inquire about it then get told, “oh, I just sold that to that guy. I didn’t even know anyone called about it.” Well that’s just great… Kudos to the other guy for being at the location first and buying it but I was told it was going to be held for me… unfortunately over the past 10 years this location has let me down again and again. The quality of employees (at least the ones I interact with) has declined substantially which I hate saying because I’m sure they got some stars, but I can’t say I’m going to be doing business here anymore. You would hope for better service after you’ve spent thousands of dollars there.

Lots of great gear. Guitar center employees are very helpful.

Great supplies but dont offer you a reasonable price for what you try to sell to them

If heaven had a store, itll be a guitar center. 💕 Love 💕

This place is GREAT to get dj equipment

Yeah this store is the best. Staff that will help you no matter what your level of knowledge is. The drum center was fantastic. Very clean facility and dry welcoming. Best Guitar Center I’ve ever been to.

I have bought couple guitars here, store is Cool and have a lot of variety. I bought a classic guitar Last week and one string broke. They want to charge 30 bucks for a strings change. I think that price its Just stupid. I think they should do it for free at least if you Just bought the guitar. What a Shame. Guitars its the ir specialty they should fix that price.

Hreat customer service. In and out fairly quick.

Got told that the sound system I bought from them was a terrible choice.. Kept trying to upsell me out of my budget to the point of me having to openly say, I dont have the moneyAt that point the salesman lost interest and sufficed with just selling me what I showed up to buy..

Had fun perusing today. No one bothered us or pressured us at all, but they were available and friendly when we asked for assistance!! We did end up buying a Martin X-Series Special at a great price!!

A clean store with a good selection on instruments and equipment at fair prices. Its easy to tell that the manager here really cares about his work in helping people with their musical journeys.

I walked in and saw quite a number of music gadgets, mixers, mic etc. I was interested on a 12 channel mixer to use in ny onair fm radio station in african but couldnt afford.Their services are good and very friendly staff.

Apreciate Informative assistants taking time to explain difference in products to help me purchase decision

Didn’t have what i needed but this location is consistently staffed with the most helpful and knowledgeable people ive dealt with at any GC. The stock is mediocre but they will 100% find anything you can think of.

I love guitar center. They have everything you need for your music needs whether youre a beginner or a big time pro. The prices are good. They stand by their products. Ive been a customer of guitar center since 1987. Customer service is excellent.

Knowledgable staff and friendly too. Also a fantastic selection of product.

A gentleman helped us change the guitar strings, and coached us on acoustic guitar care. Something as simple as bringing your guitar inside from the car can protect it from heat damage. Who knew?

Stephen was an excellent help. The only person in his department at the time and did a great job of taking care of everyone of us in a patient kindly manner.

This place has tons of guitar stuff and tons of guitars. Audio equipment is also available here.

They had exactly what I needed and assisted me quickly.

I come here often. The staff is very knowledgeable and they have pretty good prices.

Very inexpensive to get our bass guitar fixed. Was told they would call us when ready, but I ended up calling to find out it was done days ago. Not that big of a deal, just overpromising.

This place is one of my favorite center to buy a music gear in DFW. James is the best person for Audio!They have a great selections in guitars.

Great selection of gear - guitars, amps, strings, mics, recording equip, etc. Knowledgeable staff and prices are competitive.

Service is fair. And floor salesman attentive to your needs. But everything is pricy, but definitely worth it!!!!

Who doesnt like guitar center? The staff is great, super helpful, I come here alot. They still do covid policies even though the mandates are over but who cares when you need music supplies. Totally recommend.

Cool place. You can actually play the instruments

Large selection of guitars and equipment. Staff very helpful and attentive.

Great place for musicians, either pros or wannabes

Went there to look for a beginners guitar for my wife who is starting to take lessons. Johnny in the acoustic guitar department is a wealth of information.He was very helpful in determining which guitar to buy. Thanks Johnny!

Awesome experience. Staff was there but not pushy. It was nice shopping knowing that if I needed help someone was there but wasnt trying to disturb my shopping experience

Wasnt an in and out deal but still good service, got what I needed pretty easy. They were a bit busy so Ill chalk it up to that. Overall Ill definitely go back plus a lifetime warranty CANT LOSE..

What can I say... I love to go into the acoustic room and jam on the guitars I wish I could afford.. ha.... Very knowledgeable staff that can answer anything you throw at them

Always good guitars and good deals on them. Been to many guitar stores in dfw and this g center has had the best deals on rare to high end guitars and ofcourse student type guitars aswell.

This store is horrible!!!!!!! First time I came with my kids, some old man(Caucasian)that worked there followed us around the store and if we were going ti steal something. Mind you we are African American and at the time were the only ones of that race at the time. He literally followed us into each room. He had my kids nervous that he was going to do something crazy(considering the current racial issues if today). Never had an issue like this in any other guitar center Ive ever been to until I moved to Texas. Guess in better off ordering from another company cause this should never happen at any store. 10 thumbs down

The cashier was very knowledgeable about which Capo was the best. He said in his experience the one I had picked wore out fast and didn’t work as good, but the other one lasted him for 15yrs and he still has it. So I got the other one.

Very helpful workers and endless selection of music, audio and video gear!

The sales guy was great...helped me pick.out what i needed with very insightful recommendations

Great store, and the only game in town. Be careful, as you would anywhere, when the time comes for dropping zeros. Do your homework 1st and make sure you have tried out the product thoroughly. They employ SALES people.

Even if you are busy with other customers acknowledging someone who has been ready to check out for five minutes would show that you pay attention.

I recently visited my local guitar center looking for some software for my new DAW. I was greeted when I walked through the entrance by the manager. I went back to the pro audio department and walked around that area three times and was never acknowledged by the salesman in that department. I didnt see the product I was looking for so I started to leave. The manager approached me on the way out and asked me what I was looking for. He dialed that department and after waiting a bit the rep finally answered the phone. I was told that product is not carried in-store and only available online. How come the GC website does not tell you that? Guitar Center is far from its Glory Days and if they dont find some better help, people like myself will just purchase the item online which is exactly what I did. I found it for less and it is being shipped to my door for free shipping via FedEx. Wake up GC. Youre losing the battle!

This is horrible, how I’m earth, I ask the dude for them to change my strings for my guitar for 37$ and the strings cost14 that is a steal!!!!!

Very knowledgeable and helpful staff.

Great experience and service ...

Best place to get a new guitar.

Show me a good guitar very stable like love it professional

Very helpful staff. We went to research an acoustic for our daughter. They were informative without being pushy. We will be returning to purchase it.

So yes they have guitars, lots and lots and lots of guitars. Both new and used. And yes they have everything to go with your guitar. Amps, cables, stands, strings, and everything else. But there is lots more, drums in every brand and color. Cymbals throne, hardware and everything else. But dont stop there keyboards, sound systems, mic, speakers, boards and d oui n forget lighting.

If you need an intelligent and skilled musician to jam with, you can always hang out, and youll meet up at the G Center. I did and shell have an iron constitution.

I recently placed a pickup order for an electric guitar at your store. I was surprised to find out that there was an inventory error and the item was no longer in stock at your store, but after speaking with Nicholas on the phone to confirm the store did not have it he was able to reach out to another store on my behalf.I appreciate the extra mile he went to make my order as seamless as possible.I hope this review helps shine a light on his great customer service.Thank you for hiring such an amazing employee!

They center around guitars mostly, but they do other things, too. I never felt like it was all an elaborate stage production.

Came in for a lesson today and loved the atmosphere the people that work here are awesome every department always has so much knowledge

Customer service is awesome. Store setup is great. Inventory is awesome. If they dont have it they will order it. Dont be afraid to try anything. Also they have used gear. Also the occasional clinic.

Excellent service. I found treasure here.

𝙩𝙝𝙞𝙨 𝙥𝙡𝙖𝙘𝙚 𝙞𝙨 𝙖 𝙜𝙤𝙤𝙙 𝙥𝙡𝙖𝙘𝙚 𝙩𝙤 𝙜𝙤 𝙛𝙤𝙧 𝙜𝙪𝙞𝙩𝙖𝙧𝙨.

They price gouge when selling them used gear.

No over populated but ok store as guitar centers are supposed to be

Budget Guitars . Great store

Came here with my husband. Everyone was so helpful, from the time we walked in throughout the entire experience. Fun store!

Very good service

Excellent guitar and musical equipment some seemed to get good help or asked and some werent.

Great place so many instruments and so much music gear. but compared to a smaller local guitar shop it isnt anywhere as good but if this is your only option its not a bad option to have.

Terrible customer service. I went into the store to buy a new rack system for my drum set and they didnt have a single rack on the floor. I went in with cash in hand to buy the rack and clamps, a whole new set of cymbals, a new high hat stand, new double kick pedal and heads for my 7 piece kit. I never even got an opportunity to tell the sales associate that I was there for more than the rack system before I was basically dismissed and he walked out to the main customer service desk to go talk to his buddies on staff. I guess talking to your coworkers is more important than making a sale for your company. Also, the person working the drum section tried up selling warrantees to the customer ahead of me numerous times which was a big turn off. Needless to say I didnt purchase anything there and they will no longer be getting any buisness from me or any band members of mine. Too bad you missed out on selling me around $3,000 in merchandise because thats what I was planning on spending at your store. Ill be taking my cash elsewhere from now on.

Got exactly what I needed

Love my new Taylor 214e. Impatient staff though. They thought people would actually buy expensive guitars without trying and comparing different ones?

Fast friendly service. Very knowledgeable.Great experience.

Man they are epic! So many guitars... great people!

A fun place to go and be hands on with the instruments

This is a great place to get instruments in which they do let you try them out in store and the staff was helpful when looking for the right instrument for me and the right sound for me

Love guitar center, but this time the did not carry a lot of the in the middle priced guitars, as a married person and electric guitar aficionado I do not have a big budget, enough to buy over the 400 dollar equipment. They were lacking of a lot of ibanez and Jackson brands, understandably due to the pandemic.

Management and staff are great!! Took my acoustic bass to get a deep clean and serviced ! They took good care of my baby and did a great job !!

Still doing the mask attack to come in the store and funny the peope they cater to are bands doing live gigs for hundreds that dont care.

Stuffs guitar knowledge is poor for effect pedals....... I asked for whaTs the difference features between pod hd500 and hd500x. but stuff couldnt answer. so just give two stars.

A musicians dream. I could spend the day here, and dream up all kinds of excuses to come back.

I wasnt able to return / exhange my Christmas gift. The website said returns accepted until the end of January. They said it was purchased at the end of November so nthey wouldnt help me. It was a gift, I dont know when it was purchased. I had been a customer for over two decades but Im going to avoid Guitar Center, Musicians Friend, and all related companies going forward. Ive spent so much money with them...

Staff is always kind, courteous, knowledgeable, and respectful of my dog when I come in. This is my favorite music shop to go to.

Clean and friendly

I learned a lesson about buying used guitars from the Guitar Centre… dont do it! I purchased a Manuel Rodriguez Acoustic guitar In 2018. Very seldom played it. But while hanging on my display wall, the anchor bridge that anchors the strings to the body, all of a sudden dislarged from the body with the strings still attached. They want a $100.00 to repair it.No thanks! Never had a problem with their new products over the years,but Ive learned my lesson on used.

Esteban was incredibly helpful and knowledgable. He safely let us try out speakers and a mic. Keep it up. I highly recommend him, also he is bilingual!!

I could spend hours in that place.Service was good.Place was clean.

I’ve been shopping here for over 30 years. I’ve never been disappointed

I dont really like their customer service. If you dont have many giutars to sell is ok but dont shake your head in front of customer and say YA WE DONT HAVE MANY. Just try to help even if you have few options, ask some questions from customer. Basically they dont have desire to sell something in my opinion.

Employees were very welcoming n helpful n polite. Happy.