I can always find what I want . The people that work there are very helpful and so nice. Its my go to shoe store. If you cant get what you need at the store they will order it for you.love it

The service at the Arnold location is phenominal. My family buys 12-15 pairs of shoes here annually for the past 10 yrs. We have had outstanding service every time. Customer service is very hard to find at any business these days. We go into this store knowing its going to be a great experience, starting with the manager and his entire team

Not very clean. Priced out of my budget. You have to be rich, but then I would have not went there if I was

I was able too get a pair of shoes for under $60 lots to choose from friendly and helpful staff

Had my size in everything I wanted and a good selection

Clean store, friendly service and fair prices. Clearance aisle could be a little more.... clearancie.

Getting higher on there monarchs 4s 75 bucks now.. that a boot price any where but here.

My family came here for school shoes a few days ago. We had issues finding the right sizes in store. We had help from a staff member who I believe was named Mikayla she was amazing! She was so friendly and helped us order shoes online. She was really great at explaining the deals that were going on and even helped us pick out shoes to use for the BOGO sale. She was really patient with us even though we had four kids each wanting different things. She talked about school with us and she is just overall a really great worker. We will definitely be coming back for more shoes!

Could have better selection of shoes

My favorite place to buy slip resistant shoes that last longer then a month and have a huge selection of them 10/10 I recommend

I have never had smelly feet. I bought a brand new pair of shoes. My feet are all full.

Clean store, friendly employees and a large selection.

Decent selection. The BOGO deals are always a plus! Gotten the whole family fitted for two hundred bucks so not too bad.

I placed an order online for 2 pairs of shoes, but when I went to pick them up there was only one. No one thought to call or email letting me know the other pair was out of stock. Then to be racially profiled when the manager was called over was beyond me.

Katelyn gave exceptional service! She came up and helped me several times during my visit. I will go back because of her.

Love my new nikes! Love that I always get coupons

This is my favorite shoe store. The employees are always helpful at the Arnold location. St. Peters location is a very good one too.I wont step foot in the North county location ever again.Shoe Carnival has great deals and the perks are great too. Thankfully they keep up with my perks since I sometimes dont know I have any.

Have gotten all my shoes there. Best shoe store in Missouri

Very helpful and very nice sales people.

They carry extra wide sizes

I went in with a pair of shoes that I had bought for my husband months ago. I explained that they did not fit my husband and he had not told me. I was sure the time was way past the time for their return policy. The gentleman that waited on me was very friendly and allowed me to exchange the shoes for a different pair. That was a great way for them to please the customer. I will definitely be shopping there again.

Good place to get non-slip work boots. There is a good selection of athletic shoes for everyone in the family. Plenty of parking and a convenient strip mall location.

They held a pair of boots for a friend of mine. I stopped in to pick them up for him . They had them waiting for me. They were very friendly and polite. Signed me up to get emails and money off when I spent so much money !! Very nice, always nice to save money !!!! Would shop here again. The place seemed clean, they welcomed me when I walked in the door. The prices are compatible with the rest of the shoe/boot stores.

Store was clean and they had a good selection of shoes

Ok selection slim as usual but I did find a nice pair of newbalance shoes.

Manager was very knowledgeable about brands and widths .

They have shoes that fit any budget and any fashion senseStaff very friendly and helpful

Had a great time only there for a little bit bought plenty of shoes there but today was special my beautiful fiance bought me a nice pair of work shoes so that my feet are comfortable and dont hurt absolute best anniversary

Great shoes at great prices. I got a pair of Nikes on clearance for $40 and my daughters first pair of Converse with the 2nd pair half price for $12.50 😀 So excited !!

I had a very uncomfortable experience shopping at this establishment. It was so bad I had to cut my shopping trip short just to take my business elsewhere. I was racially discriminated against the entire time. They had one of the working following me around the entire time while I was shopping. They didn’t think I saw her because they were doing the whole “act like I’m looking at the products just so I can keep an eye on this customer” routine. I’ve worked as a supervisor in retail for years so I know the routine and was disappointed that I was treated this way when I did not exhibit any suspicious behavior or activity. Plus when I sad down to try on a couple pairs of shoes she purposely walked and stood next to me and watched me try on each shoe. These young ladies should be ashamed of themselves for the terrible customer service I received.

Nice place over all just cant find the right fit sometimes.

Great place

Greatly managed shoe store! Surpassed my expectations!!

Very helpful customer service. Clean store. Could use larger selection of shoes as well as more sizes of each for toddlers tho.

Got a great deal on some steel toe Sketchers that are extremely comfortable. Ill be coming back to this location again for tennis shoes and more work shoes.

Great deals, excellent customer service.

Went in because of a 50% off athletic shoes. Get there told that they are not honoring it. Wont go back here.

They had shoes I liked...but not in my size 😣. Very good customer service, he offered to order them.

Shoe Carnival has a pretty great selection and usually a Bogo for 50% off one pair of shoes. Pretty good option imo

My picky 21 and 18 year old sons found what they were looking for almost immediately and the staff was very friendly.

Really good sales all the time.

Employees dont help customers like they should. I was happy my husband found a shoe he liked.

Great selection of shoes... even clearance! BOGO only applies to regular price shoes. Its helpful to know that when you buy 1 regular priced pair of shoes, the half off second pair generally doesnt apply when you buy clearance boots or athletic shoes. Sometimes you MAY receive a small percentage off the clearance item if you buy another regular priced shoe but you wont know what that percentage off is until you check out. The salespeople dont even know until your items are scanned. Other than that, the sales people are friendly and try to help.

Cant beat the buy one get one half off!

Found the best pair of sandals last Summer and the cutest pair of booties this past Fall!

Nice place. Clean. Friendly Staff. The star came off because every two minutes they were on the intercom. It might be ok at a lower volume. Between that, music the crowd, and the crowded aisles, lets just say I was ready to leave with my bargains.

Good prices, good customer service five stars!

Definately the place to go if you need shoesDeals so good I could barely carry out what I bought.

Always find a big selection here.

Horrible service. Everyone that works here seems miserable and condescending. Went in to return my moms shoes because they hurt her, she didnt wear them but for maybe 20 minutes... she is disabled and learning how to walk again but when that was explained the man seemed more rude after. Theres better places for shoes pretty much the same cost and they treat people like humans.

We always buy our shoes here .. Great prices and fantastic service

Great selection and good deals

Great customer sevice, also have a military discount.

Ive been shopping at shoe carnival for like 15yrs or more and never have I been so disappointed! 1st I buy my shoes just to have a piece of the bottom of the shoe come off while I was wearing them for the very first day while I was trying to break them in. Then go back to exchange them and the only pair they had was messed up looking too. Then I ask for them to ship a new pair to the store for me, they do and the shoes they send me are refurbished and you can 100% tell from all the glue all over these shoes and how they looked dirty on the bottoms. So done! I Will never go here again for anything at all and I recommend you do not either!!! Rip off!! And all because I threw away my receipt and so they would not give me my money back....wow

Got a $75 pair of shoes for $5.

Lots of shoes to choose from and the staff were helpful.

I always find what I want in my size. The employees are the best! Very friendly!

Decent prices... Like BOGO

The sales people were very helpful. And I got great deals

Nice variety of shoes

Big sale today! Bogo! Nice store, friendly manager. Lots of choices.

Ladies there were so helpful with my 3 boys.

Tight spaces and hard to keep distance during pandemic.

I was in the store for approximately an hour. Seems a bit long but I needed to find red tennis shoes for my work uniform. I was back and forth in the boys/mens section and found 2 pair. It was during the BOGO event so I was also looking for some Nike flip flops for my upcoming vacation. So I had 3 pairs of shoes and decided to find another pair since it was BOGO. As I was looking, I laid down the 3 boxes of shoes. I turned around after about 15 minutes of browsing (in the same section) to find all three boxes were gone. I asked a clerk if he knew where they went and he asked another clerk. They all acted like they had no idea until I was adamant about finding the boxes. I had to go back to the boys sections to find the pair that SOMEONE had clearly put back. There were only 3 associates and a manager there so SOMEONE KNEW WHAT HAPPENED! Finally, a young lady came out with my mens pair that I had and acted like she had no idea how it happened. I then asked her about my Nike flip flops and she acted like she had no clue to what I was talking about. I had to go back to the womens section and find my shoes all over again. It wasnt like there were several individuals like myself walking around with boxes of shoes to purchase. Not ONE associate asked me if I needed help and the manager seemed aggrivated at the condition the store was in because they were receiving a shipment and the associates were all scrambling to get the items put away. No smiles, no greetings when I came into the store, they all seemed very stressed and pre-occupied. Maybe I came on a bad day, but I had never been into that store and my first opinion wasnt the best that Im sure it could have been.

Had an issue with a pair of shoes. The manager made took care of my issue quickly without any hassles.

Bought real nice shoes for my son then they had a sale all of a sudden couldnt pass it up bought a pair for hubby NB cut back to 39.00 cant beat that for new balance at all the nikes also but he likes the comfort of NB

Fair prices but limited selection.

Got some nice shoes. Average price

Good customer service and a wide variety of selection of shoes

Its a shoe store. We found likable sneakers that fit, so thats good.

Fantastic selection, great quality Nunn Bush and Dockers for men, better quality, and selection than Payless but still lower price than Famous Footwear

Good service but need better selection of athletic shoes for women

The employees are always nice and helpful! The store is clean and there is always a good sale.

The store is clean and well stocked and there are plenty on staff to help you.

Got 2 pair of school shoes at a good price. Love that store.

Great deals and sales always a fan

This one has no basketball hoop.

Great selection of shoes but they need to carry more sizes

Amazing service and selection

They dont carry size 15, you would have to order them if available

Workers were nice and helpful, but the wevsite and what they have in stores differ

My daughter loves shoes, but there has never been a carnival...

Very helpful employees

All the fav brands with all the known logos

Nice service and nice selection

Went to 4 stores looking for shoes. They had them

No stars because my mom was wanting a pair of flip flops and the guy he just stood at the front of the Store and didnt ask do you need help horrible service my mom can go somewhere else and pay somewhere else

Its ok not many wide widths for kids which is sad guess they think all children have thin feet bah! Moving on

Employees dont wear masks

They did not have what I wanted so I had to go somewhere to get my shoes he offered to order them my size but I want them now not next week

Great service and great deals

Sales woman helps me find the correct shoes I was having problem with pain in my left heel

Place. Had a good selection of shoes..but the place was unorganized and some shoes looked like they dirty

Great Service & prices

Good variety and good sales.

Nice friendly staff very helpful

Great place for shoes

Great customer service

Good place, fair prices.

Selection was better years ago