The employees always spend time with you to make sure you get exactly what you need. They are helpful and very knowledgeable.
I left my bikes for dead, and then I realized I had loved them and needed them back. I brought them over to AP Cyclery and they helped me out in a jiffy. I couldnt be happier with their speedy service and reasonable prices. TY very much for the great work! Greg was awesome to work with!
Excellent, friendly, helpful! Brian went above and beyond with helping me with my bike issues. Prompt and thorough service.
Dave is super helpful and super friendly. He fixed my flat tire, put in a new inner tube, and installed a new seat, all while I waited. He also taught me a few things so maybe I can do it myself in the future. Love this place
They were vert helpful when my daughter wanting an adult trike. They listened to what she wanted in specifications and ordered it for her. They were flexible the payment plans. The one thing that stood out for me, though, was that they went out of their way to search Amazon to find a cover for the bike and they didnt make a commission from my purchase of it. Now, thats customer service.
Helpful, friendly staff. Quick process for renting bikes. Brand new bike and cushy seat. Clean bathroom. Free helmut, fitted by staff. Highly recommend Asbury Park Cyclery. Close to Ocean Grove. Short ride to ocean areas.
Went in to purchase a bicycle bell as a gift. They had a big selection & prices were great! The staff were friendly & knowledgeable.
Fast, friendly, honest and quick service. Great place!
AMAZING PLACE! The people working there are so helpful, nice and friendly! I will be buying anything bike related through them. Can’t wait to go back for some accessories! Brought two of my bikes there for maintenance and had my bikes back in record time working better than when I bought them. Only buying bikes from them for now on.
Very friendly and helpful staff who are passionate about bikes. They went the extra mile to help me out and Im very satisfied with the tune up and upgrades made on my bike.
Very helpful with a minor issue on my bike. Great service and friendly staff!
The Pearl Izumi sweat bands work well in capturing and evaporating sweat, and they fit under my bike helmet. However, I tend to lose black ones. The white ones offered by Asbury Park might be several years old, but they had them, and they shipped quickly.
Randy and the team worked on a problem I had with my bicycle until it was fixed! They are highly knowledgeable about the mechanics of the bicycle and I highly recommend them.Donna
Nice and accommodating. We came in an hour before close to buy 2 bikes and a trailer. They were so helpful.
The whole staff is extremely knowledgeable and friendly. Randy, Greg, and the whole team. My family needed several unique repairs that some shops would have used as excuses to push new bike sales. Not these guys. They worked with us and in the process gained lifetime customers.
The service was excellent and they directed us to the bike we needed. I can’t wait to go back a d get my own. My kids loves their new bike.
Great experience! Will definitely be back.
Excellent service. After purchasing the bike on the phone they delivered it that day to my doorstep, 30 minutes from their store. They went above and beyond normal service.
People were friendly, accommodating, and knowledgeable. I would definitely buy from them again.
Best place to go. So professional and the people there are amazing. Definitely recommend this place !!!!!
I searched out the bike that I wanted and found it in the Brielle shop, we went to the Asbury location which was closer and we had gotten bikes here before. Randy brought the bike over from Brielle, assembled it, and sent me an email when it was ready for pick up. Pricing was very reasonable, especially since Electra Beach Cruisers are hard to come by these days. Would definitely go back for service and anything else that I need.
Friendly and knowledgeable, a great place to shop for bicycle gear
The staff was very nice and the bikes were VERY CLEAN and IN EXCELLENT CONDITION! Rates were cheap, and they rent by the hour---unlike their competitor in Ocean Grove who told me they only rent for a full day!
Courteous service and a store manager who was very helpful. The staff took the time to explain a number of things to me and I was able to purchase a Trek bike to meet my needs.
Everybody was super helpful and accommodating. They went out of their way to locate a hard to find part, and in a timely fashion. They made adjustments without grumbling. The bikes are running great. They are the nicest team of people you could ever wish to find. They really know what they doing and they like what they do. They are busy, and it is no wonder.
Alyssa was wonderful! My boyfriend and I came in looking for bikes and even though we did not purchase something she took the time to talk to us and even offered other places that might have the bike we wanted in stock.
Very efficient and reasonable. The customer service was top notch. Highly recommend.
Very friendly staff and accommodating.
Great service and reasonable prices.
Trying to find his and hers bicycles during a pandemic is no easy feat. I was in the market and searched high and low online. I ultimately landed at Brille Cyclery. They could not be more helpful. Having locations in Middletown and Asbury, they were able to locate the right size and color for both by wife (Asbury) and me (Middletown). They arranged to have my bike transported to Asbury and set me up for pick-up the very next day. When I got to the Asbury location, everyone was receptive and helpful. I was in and out in reasonable time (twice, since I had to pick up two bikes). We took our inaugural ride the day I brought them home and we could not be happier with the product. I highly recommend you check them out.
Nice store, great selection, really knowledgeable team. Overall great experience and very excited about our new bikes!
Highly recommended. Friendly and very knowledgeable staff who do all they can to help the customer. I got a new chain and they cleaned my bike up and adjusted the brakes as well. The low price blew me away. Very good bike people without the elitist bike shop snobbery you can run into elsewhere.
I felt I was given the full attention of the salesman, who went above/beyond to find us the right bike. Great transaction.
Came in to switch to clip-in pedals. Dave Jared were super friendly and helpful. They checked my whole bike over, fixed a few minor things, changed my pedals and then someone took the time out to teach me how to clip in and out despite being very busy with other jobs. They were really great!! Thanks guys!!
Great guys and excellent customer service. Can’t say enough good stuff about them here. They have helped me numerous times with 2 different bikes and always do a great job. Highly recommend!
Very friendly and knowledgeable. 90 day courtesy check was excellent, especially as I needed it (my fault, not the bikes). I had great and easy experience.
We had an unusual problem (broken 165 lb industrial trike that my autistic son rides) and Randy stuck with us looking for solutions. He finally picked it up and dropped it off, repaired, in 24 hours. I know we got lucky on the timing, but Randys attention meant a lot to my family. We are grateful and Asbury Park Cyclery has a loyal customer in my family. I will also spread the word.
Even in the middle of a pandemic, with outdoor service and a greatly-reduced staff, the team at Asbury Park Cyclery continues to out-do itself. I purchased a bike here recently, and after riding it around at home, determined that the fit just wasnt quite right. Jared kindly assembled another bike and the swap-out was happily made a week later. Anyone needing a crash course in what it means to be a pro has to visit Jared, Dave, and the rest of the team at this shop during the busy hours -- when there is no end of customers. Its a wonderful sight to behold.
Great knowledge of products and excellent customer service. Enthusiasm about products is contagious.
Great shop,service and product.
The staff at this shop are all so knowledgeable about the cycling industry! I trust them to take the best care of my bike and not to do any unnecessary services I do not need. They rock!
Very friendly service
I have brought many of our bikes to be serviced here. They do a great job and also take care of kids bikes. I highly recommend them. They are friendly, quick, and communicate to keep you informed of when your bicycles will be ready.
Great place to have your bikes serviced at very reasonable prices. Quick and friendly service.
Wonderful shop. Lots of bicycles. The help and advice I received was more than I could ever ask for. Butch was absolutely fantastic. I will buy from here because if I can get such great service before a purchase, I can be confident that I will get get service with my bicycle purchase. They do fitting and they are very attentive to your needs.
Amazing service! Great people you have working there! So accommodating for our special circumstances trying to move 2 bikes for a 7-hour inland trip. Hands-on service without expectation of a tip (but we gave it!) friendly, fun environment, eager to serve, competent- what else could you ask for! I’d travel to return and buy a bike here in the future!
I just bought a beautiful brand new blue Trek Verve 2 from these guys. I absolutely love my new bike. I have nothing but very fine things to say about the AP Cyclery. I met 6 or 7 reps from the store and they are all very friendly, extremely knowledgeable, and so easy to talk to. I highly recommend this business.
Great service
Called multiple times with no answer. Showed up with some bikes to be serviced, and was not acknowledged or greeted. Finally was asked if Id been helped, and was told I should have called because they were too busy. There were three other customers at the shop. Finally was sent away and told to return in a day. Never going there again. Any business that cant update their phone messages and who sends easy business away deserves to fail.
Bought a bike and needed the seat height raised/lowered -- a few times -- and each time they stopped what they were doing and took the time to modify the height, have me test it out, and change it again until it was just right for me.Wanted a basket for my bike. Picked it out and they installed it immediately. Theyre always happy to see us.Teri wanted a basket for her bike. Picked one out, and they installed it on the spot.Excellent prices. Same prices as on Amazon for several items I was searching for.Great group of guys.
Extremely kind and helpful staff!
These guys are the best. I’ve gone to them for every bike my family needed. They are extremely knowledgeable, helpful, and just good people.
The staff who run this store/shop are really great. We had great service when we purchased a bike and that great service continued through getting needed repairs. We appreciated being treated with friendliness and respect. A really great experience.
Jared was a great help. New to cycling and purchasing a road bike for the first time, he explained everything in clear detail. He helped me find a bike that would fit my needs, and was a great to work with. I would definitely recommend Asbury Park Cyclery and Jared to any friend/family in the market for a new bike. Following the buying experience, I LOVE MY BIKE. It is amazing. And Im so happy Jared helped me find what would be a good match for my experience and my riding goals.
Love the team over at Asbury Cyclery! They were super helpful in getting us all set with a bike hitch and rack so that we can take our bikes with us as we travel. Found the best rack for what our needs at an affordable price and in a timely manner. And they installed and gave guidance to boot! Thanks tons!
First visit to Asbury Park. Wanted to see it by bike. Brian set us up on a busy Sunday morning with 2 comfortable well maintained bikes. Very reasonable rates, the bikes made our stay so enjoyable. Great shop vibe, chill, friendly. Little boy came in while we were waiting with a flat no appointment and the mechanic stopped what he was working on to get him going in 10 minutes. I notice that stuff. Would use again.
Super friendly, fast service.
Amazing customer service. After considerable negligence on my part for not picking up my bike that was being serviced, they had donated it locally. After pleading my case to get the bike back, Jarrod tracked down who it went to, made them an offer to trade with another donation, and got my bike back. I have been buying my bikes from the Brielle version forever, glad to see that the quality remains high in Asbury. Thank you guys!
Helpful, friendly and fast service. Nice selection of bikes and accessories at competitive pricing. We love this bike shop.Brought in a bike in need of TLC and a toddler carrier seat. They installed free with a quick turn around!
Incredible service. My wife and I started our journey in Brielle. Kathy spent some time with my wife letting her ride a cannondale she was interested in. Since we had a credit to AP Cyclery and they didn’t have anymore slots for a fitting, she told us to stop by this.Even amidst a global bike shortage and a pandemic, these guys did not disappoint. We were welcomed with open arms by Jared, who helped us get fitted with the right great and gave us additional info about the local cycling community. It’s always a little scary trying something new but to have someone so knowledgeable and excited to have new members to the community meant a lot to us. If you’re unsure where to buy your bike and gear in Monmouth County, LOOK NO FURTHER! You will not be disappointed
Overall amazing service and attention to detail. The staff really makes you feel welcome, you can tell they love their jobs and are eager to help you. I recommend Asbury Park Cyclery for all bicycle needs, and for road cyclist also, nothing these guys can do or fix.
Top notch. so glad to have this place in our neighborhood. service techs always 10+.
Asbury Cycle is a great shop with people who really know what they are doing. I purchased a Dutch bike from Holland and they put it together for me. I didn’t know but they could have purchased a Dutch bike for me from the Amsterdam Bicycle Company directly. It was a great experience all around.
Excellent service from these guys! I always get my bike tuned up here before summer riding. They are fast and professional. Weve also rented a surrey bike and had a great day pedaling around town.
Great, shop! Nice fast service! Honest and fair. They charged me less than they told me at first! Because less work was needed. Thank you Randy, Jared, and Butch!
Great place!
Great place to rent a bike at the beach. Super friendly, knowledgeable and professional. Great experience!
Always helpful, friendly and accommodating. Very nice shop and highly recommend them!
My wife and I recently traveled to this shop from NH and purchased two new Trek Mountain Bikes. We could have purchased from any other shop in New England. but we chose Ashbury Park Cyclery. We made this decision based on the knowledge of the staff and the excellent customer service.The Manager Jarrad was very friendly and knowledgeable. He and the rest of the staff there were very quick to help us and once decided were excellent at the set up of our new purchases. They even helped load them on to our car. We have since returned home and have had some great rides on our new bikes at local mountain bike trails. We highly recommend Jarrad and his staff for all your cycling needs.
Had a great experience. Purchasing a pump. I apologize for spacing on his name but he saw me having some trouble getting the air stem straight. He remedied that situation for me. Great staff. I was in on Sat 09/21/19 in the early afternoon.
Butch and his son were outstanding.
The best bike guy. Does the best repairs /service . And will only fix what needs to be fixed. I would highly recommend this place.
The staff in AP are highly proficient and super friendly and helpful. They took awesome care of my daughter and her old bike - keeping cost low to fit her budget. I then brought one of my bikes through and they have it operating flawlessly again. I’ll be buying my next new bike there too. They don’t upsell. They fit you with features and style that fits your body and riding environment within your budget. Great local place to patronize
Just picked up my bike from AP Cyclery & I couldnt be more elated with the level of their service. I dropped it off for a one year tune & the bike is riding like the day it was built. Big thanks to the team for always being super friendly & truly caring about their patrons!
I’ve done business with them for years. Always satisfied.
Jared is great! I’m new to mountain biking and it took me a while to make up my mind and get the bike I needed. Jared was very helpful and patient. Moreover, when I had a problem with my bike and I took it back to him he fixed it at no extra charge.
AMAZING customer service! I’ve purchased 2 bicycles from them and will go back for #3!
I got a flat tire on the board walk. I was not familiar with this place and googled to find this. They are very helpful and kind. They fixed it quick with inexpensive charge.
I brought my bike in to purchase a basket and they went above and beyond. They raised my seat, put air in my tires and fixed my kick stand. Excellent customer service.
Asbury Cycle is a great shop. The staff are very knowledgeable and helpful.I went there for a bike fitting.I’d never shop anywhere else.Jared the manager is wonderful
Friendly. Fare
I had provided APC 5 stars when I bought my bike last April. We actually bought 3 bikes and spent a good amount on accessories. For sales, they were solid. Service however, different story. I had asked them to look over my bike to make sure it was running smoothly and didn’t need any repairs. I was to get a free tuneup. They were backed up for days, but they were willing to look it over for me. My bike got a clean bill of health, as per Jared. Slapped a service sticker and I picked it up. Not even a month later, I needed to replace my brake pads and gear chain. $100 repair at a REAL Trek store. I haven’t ridden it much, so how I needed new parts was disappointing. I feel like I was rushed out so they could appease me. I’m very disappointed and discouraged with this location and would suggest others to take their business elsewhere. I was a repeat customer and they disregarded me. Gave them over $2000 in sales last year. I would have preferred they told me my bike needed repairs but they didn’t have time to fit me in instead of lie to me.
Excellent service. Good prices.
Ive shopped here several times in the last couple months. Well-equipped shop (from my perspective). Jarrad and Kevin are great. Ive shopped at Brielle Cyclery for years (also a great shop), so its nice having essentially the same shop (same owners) closer to where I live.
Great in all areas. Traveled long distance because of their customer service.
Nothing but great experiences at Asbury Park Cyclery (and Brielle, and Trek Middletown)! Jarrad in AP offers a bike maintenance class that is perfect for anyone who wants to know what makes a bike work. It was a great experience and a chance to meet other riders too. Highly recommend this shop!
Great repair shop, never bought a bike from them but these guys are knowledgable, patient, and definitely easy to work with.
Fantastic experience renting beach cruisers from these guys. Highly recommended!
They were very nice and helpful and gave us a great deal!
Great selection and they build awesome wheels! Very nice location too.
Good selection of bikes, nice repair shop. Good place.
Staff is professional, friendly and very knowledgeable. Made me feel important as a customer.
Customer service is top notch in all departments!!
Jarrad is very personable and explained all of the aspects of bike fitting and technology very well to make sure I got the right bike for me.
I have been a long-standing customer ever since Brielle Cyclery open up their location in Asbury Park on the boardwalk. I have always appreciated their professionalism and respect they show to customers.What I like the most is their wide variety of top brand products and reasonable price including their rates for repairs.I have recently moved back in the area from Belmar and after trying many different bike shops I must say that hands-down Brielle Cyclery in Brielle and Asbury Park are the best.
Charles was very friendly and helpful in choosing a mountain bike to fit my needs and budget.You da man Charles!!!!See you on the trails soon.
The team at this store is wonderful. They are so helpful and so nice, and the selection of merchandise is expansive!
Took my bike there to get a flat fixed. They refused to fix it. Guess I missed the Whites Only! Sign on the door