This store has a good variety of food and is often well stocked. Their meat and pasta counters are also well run and stocked with fresh food. The only reason I dont go to this store more often is that it is located in the crossroads of a pretty bad area with poor neighborhoods around the corner from several liquor stores. There are often a lot of shady people in this Giant, which is usually very crowded and there have been pick-pocketing incidents as well as fights at the self service checkout due to people cutting in line. I still go to the store, but always carry pepper spray when I do.
I shop Giant Food every week. Its my go to grocery store. I confess, I do not like grocery shopping so I rarely go into the store. I take advantage of their online shopping and curbside pick up. I am not a fan of grocery shopping so this is a fantastic choice. There is a 2.95 pick up charge but there are always coupons and special deals where pick up is free. They are always on time and so nice. You can always shop inside or have your groceries delivered. The online ordering and pickup save me at least an hour or more vs instore shopping. The employees that bring out your groceries are always so kind. Try the curbside pickup...youll never go inside (unless to pick up an item or 2) and then you just go thru self checkout and your in and out in no time!
This is a Giant of stores that is hard to rate. Why do you ask? Well, you have ample parking, and the shelves are stocked with options. Organic options..not so much. Customer Service is ok and the store is busy and people are constantly going in and out. Not a bad thing, its just not my cup noodles..
Always a great shopping experience and they always have every I need.
The best. Its very simple. First the people who work there, in all departments. The pharmacy, the fresh produce. The meat department, the goods. To make a list, a positive list, would take for ever.Thanks Giant. A really friendly store
I love the shop.It is clean .people working there are polite and ready to help you whoever you need
This is my favorite Giant in the area. The precut fruit is my favorite thing to buy here. It is always very fresh. The workers here are very professional and kind.
It was clean and tidy and it didnt take long to checkout.
One of the best giants Ive shopped at, always find everything Im looking for.
This is one of the Giant Food stores I frequently visit. Its large, clean, well-stocked. Associates are helpful and pleasant. The parking lot gets full and the traffic does get pretty congested.
Well supplied...pleasant assistance...clean and neat!!
The best. Its very simple. First the people who work there, in all departments. The pharmacy, the fresh produce. The meat department, the goods. To make a list, a positive list, would take for ever.
I visited a few weeks ago and was street harassed by a Giant male employee who asked for my contact information when I entered. I felt uneasy my entire visit as if I may be followed around. I decided to shop at a different Giant location today and once again faced harassment by a Giant employee and now feel as if this is a company wide issue. Please provide training to your employees that it is inappropriate to make comments about customer’s appearances or ask for their personal contact information outside of he scope of business. I will no longer be shopping at Giant.
This is my local store, and I go here most often for the basics. Generally, produce is good, and there is a wide selection of international foods, reflecting a diverse customer base. My only complaint is that certain areas of the store get crowded, and distancing is sometimes a challenge.
Huge store, wide diversity of selections. The parking lot can be pretty full and busy, thus requires care to navigate safely. Pet food is hard to find - in the far back right of the store. Does include a pharmacy.
Wasnt crowded and was able to find the items needed
A solid grocery store with fast checkout options
This has 2 be the worst Giant in the area. They never really have anything. The layout of the store is crazy.
The store is amazing ... now pharmacy is night mare... never have prescriptions in stock ... they tell you they will call you and text you when it’s ready ... never do... i will be taken my business somewhere else ...
I absolutely love this store,they have a variety of things and they always have everything well-stocked! The cashiers at the registers and also at the self- checkout are always very helpful and kind!
Nice and attractive place but the prices are little higher than the average. I would suggest to lower prices on groceries.
Great grocery store great prices. And the location is very convenient for me.
Owner,Thanks for being engaged in the operation of your store. Been patronizing for some time between here and leisure world location. 1/4, 12 PM I notice your younger cashier with the glasses I will not name him seemed to be closely watching my transaction but when I leave he finds it a good time to start sweeping and not staring down other customers in the middle of transactions..subtle. My question to you is how is it determined which customers need to be watched? As you can imagine I could not get a straight answer from the clerk or the manager when called.Sure Ill get a generic answer but at least its out there this common occurrence at giant stores. For all I know this could be secretly encouraged.Thank you
Excellent products with normal and special discount....must shopping
It’s Christmas Eve, the store closes at 7pm. But they closed the doors prior to that? That’s unbelievable. Chantal and Ashton were the managers tonight. I’m very disappointed that I couldn’t go into the store and purchase the one thing that I needed before 7pm. Great Job Giant! Next time advertise that you’ll close the doors 30 minutes before closing.
Staff was great. Really helpful, love how neat and well stock always finds what Im looking for. Excellent variety of products! The prices are not bad at all. Highly recommended.
Staff is great and I can get what I desire quick because they are helpful. Place is always clean and the Store Manager Sidney ensures customers feel welcomed. As a former employee I had a great time working and I still enjoy coming to purchase necessities and essentials I need.
Good store abit pricey but good with your reward cards to takes some prices off especially when items are on sale
Great grocery store. BUT the parking situation is cutthroat.Consider if you really have to get groceries during the busiest hours - the chaos of parking and walking into the store without getting hit may not be worth the trip.
This giant is stocked with many things you’ll need in the kitchen.
Great deli and snacks.
This supermarket is one of my favorites
Not a good place to work. Unpredictable schedules and unprofessional management.
Clean, lots of fresh produce plus mostly decent prices too. Great selection. Employees are nice and efficient!
Awesome service and prices my husband friend works there
Giant as always has Great selection at a Good price.
Like this store. Great variety. Need to increase its cleaning standards. No one cleans after customers finish using the self check out or keypads. I guess Covid-19 doesnt exist at this location 🤷🏾♀️
Gaint food did had the frozen cook rice. I was disappointed.
Not well stocked on meats. Somewhat dirty.
Fresh fruits and vegetables in plenty. The oranges are amazingly sweet.
Large selection to choose from. Good quality.
Great stuff! Helpful staff!
A reason why I load the giant it is they have great customer service
Always has good managers special deals
Just came from shopping at this location for which I have been doing for years. The store is always clean, organized, the staff is always helpful and pleasant. Today our cashier Ryan went over and above for us. I have to admit it was a long weekend and tomorrow is Monday so my sis and I were tired and made a few mistakes in packing our groceries in the cart. Ryan was pleasant, asked if we needed bags and specified what we wanted bagged. He handled our food with care and even pointed out that one of our oranges was a bit bruised. He asked if we wanted to get another one. My sisters card didnt work for God knows why but he didnt rush us and even tried a different way of payment on my sisters suggestion.What did we get ? We got amazing customer service, detail oriented, and a well spoken/presentable young man which he went above and beyond to make our shopping experience enjoyable. Great job Giant for hiring incredible staff, this young man deserves a raise in my opinion 😀. Thanks again Ryan.
This Giant is very special to me because I grew up in the area. The staff here is always on point with your concerns & their willingness to go the extra mile is never lacking. The store managers are all professionals. The meat manager is always available for questions. The pharmacy is always informative and attentive to your health issues. You wont be disappointed with this location!! Peace & blessings.
I went to get meat and it was rotten but good customer service
Attention to Public, I called Giant today asked for a manager I talked to Robert regarding a staff who has just been Ncov positive now presume to be negative but this staff to my personal knowledge (still have family members who are positive) Why are you letting this staff back to work if he still have direct exposure to covid 19? He might be carrying droplets and can infect a lot Of shoppers, it even you and your staff!! You need to protect yourself & with this info you can protect others !! (Be mindful contact tracing is not aggressive here In Maryland and you need to start with your staff!! ) this is unacceptable!
Have everything I want and is never too crowded or need to wait outside to get in.
Great place to get your groceries great service
I just wanted to thank Wayne the Manager for getting me some toilet paper today. I’ve been looking for almost 2.5 weeks and couldn’t find any. People are hoarding the tp, they should think about the people that have none and really need it. Thanks again Wayne. Nice to know there r some nice people out there during this difficult time.
Costumers where in the store eating and drinking with no mask and no social distancing, and no one that worked there said anything
Always great. The cakes in bakery are amazing.
It wasnt crowded and i havent been to that Aspen Hill Giant since the early 90s...it was good to be back.
The worst fried chicken I have ever tasted. Extremely coated and dry. Eight pieces had to be thrown out. Please let Kentucky do their job and you do what you are good at. Thanks
The young lady behind the deli counter... Melissa was outstanding. She greeted me with such enthusiasm and a real big smile!!! Not only was she happy to help, she was also very efficient in getting my order done quickly. One of the best employees Ive dealt with there. Well done! Well stocked shelves and great prices.
Great market! Good prices, very good service, I like opening hours, sometimes we have an emergency and the other day I got there at 10:30 pm. Awesome! Wonderful!
Safe store. Great service.
Considering that we are in the middle of the COVID-19 crisis, I was really impressed by how well this Giant was stocked. They had an excellent system for maneuvering through the store. They had created one-way aisles using black tape for the arrows showing the direction of the aisles. The arrows were about three feet long and about a foot or more wide. They were located at the beginning of each aisle and they had personnel directing customers who didnt seem to understand the system. If a customer came too close to another customer, you were politely told by store personnel to please maintain the proper distance. My shopping experience was hassle free due to the stores professional and polite system of respecting COVID-19 guidelines in every area of the store including checkout lines and self checkout. Thank you Aspen Hill Giant Supermarket. Prior to venturing out to this store, all of my other grocery purchases had been on line.
Great place... I come here very often and the staff is always nice.
Huge selection, great bakery and deli. The prices are reasonable and the lines move quickly.
Why aren’t both doors open to enter the store. This won’t stop the spread of the virus. Doors being closed don’t prevent that. Idiotic move imo
Easy in - Easy out
Always friendly went through self check out
The girl in self check out was rude and wouldnt honor the price stated for oranges until the gentleman from produce accompanied me to the check out lane. Then to add insult to injury, the so- called manager did not assuage my irritation but claimed that he was going to speak with her aboit the situation. Im a bit skeptical that here can properly address her poor customer service when he lacks the appropriate skills as well. I would recommend promoting Jake from produce to manager.
I am not the illegal description that people accuse me of. The music and some of the messages playing over the speaker is extremely offensive. I would like it to stop. I am not a criminal and I dont want to be treated unfairly. I am not consenting to any meaning that people may say this means.
Always find what I need
I love Giant. I know more then ever love this store. Every time I have gone to this store I have never had an issue staff is always willing to help. Everyone is supper nice. Specially now during these hard times I’m very grateful for every cower in the store. Keep up the good work.
Not enough stock.....for items on sale
Very congested parking lot which is frequent. To exacerbate the situation, some boneheads decided that it was an excellent idea to put a crosswalk WITH a traffic light in front of a Kohls shopping center(connects the two) that adds to the chaos. This crosswalk light stays on for eons when on RED which as you can imagine also adds backup and too yields MORE nonsense! The aisles in the store are not wide enough so you often find yourself pulling staggered maneuvers. However the food is perfectly fine. In fact if you ever have an issue you should be in good hands; just about always gets corrected and you most likely reimbursed for the inconvenience so thats good to say!
Store Was not stock.
It was great. Although I had to stand on line for awhile but it was worth it.
Huge selection, great bakery and deli. The prices are reasonable and the lines move quickly.
There are two Giant stores in Aspen Hill in Silver Spring, MD. This is by far the larger one and contains a wide variety of food. There are ample checkout lines. The store is always well stocked. The parking lot is often full on the weekends, but parking spaces can always be found.
One of my favorite stores - many products at competitive prices. Friendly and professional stuff.
I love my Giant! Staff is always friendly and ready to help. Clean market.
Amazing collection of consumables...
Good service, very Friendly and helpful sales Associates
Customer service desk....I think the womans name is Sandra...she makes me smile she always has a kind word and a blessing..
This Giant is in dire need to some love. I felt like I was in shopping in a basement. The florescent lightly barely trickles down any usable light on the shriveling produce. The aisle chooses made no logical sense. The self checkout system gave everyone trouble and wasnt accepting any coupons.. not that any of the deals on marked produce we correct anyway. I hope to never return to this grocery purgatory.
Nice employees, and the shelves are well stocked for the most part. I wish they would enforce the one way aisles more.
My favorite super Market
It was a particular great experience today, after I overheard a young employee of Giants being soooo patient in helping an elderly lady. The time and attention that he gave to assisting her is not just a credit to Giant for sensitivity training, but his parents. Thank you
So far been pretty good. The staff are very helpful. I have been grocery shopping here well over 10yrs and they keep improving. Good job
Giant food is a neighborhood supermarket, with a large selection of products but tends to be mediocre in a lot of ways. They never seem to have enough cash or cash registers available. The pricing is not really attractive compared to other supermarkets in the area.And giant doesnt have the selection of organic and non-GMO foods that many of the other suppliers have.There is ample handicap parking and everythings on one level, which is convenient but you will have to go all around the store in order to get everything you want if you want dairy vegetables frozen goods and other supplies.I shop in giant dolphin and I find that disappointing that the store cant be cleaner better have a more focused selection and eliminate some of the foods that just dont make sense to me.if you do shop at giant take a look at this circular and pay attention to whats on sale also look for the manager specials on some of the meat department and other packages because thats usually a pretty good deal.
Great for groceries. CONVENIENT. Clean. Pharmacy
Excellent place to go
I enjoy shopping here but hate the parking lot.
Store was very clean and the cashier - Darius- was wonderful. Very friendly, bagged extremely well. I am visting the area but if I lived here I would return to Giant in a New York minute.
Excellent
Best grocery store Ive ever been to. The atmosphere was great and the employees were so nice. The store is clean and well organized. The place improve so much since the last time I visited the place
Often out of the sodas when on sale and often out of the brown and serve dinner rolls. People at the deli and seafood counters nice and helpful. Other than that you are on your own.
Too busy & the cashier was not very courteous 😒
Giant Food is in my area on bus route I.am glad I Live here
Good store. I HATE shopping and I havent left angry yet. My thanks to the employees. Check out is quite fast if you have a cashier. They are fast, efficient and friendly.
Very busy Christmad afternoon.
My experience with the crue member named destiny was great, shes a sweetheart, has great customer service,and she carry herself well,very mannerd