-The salesman was outstanding! 5 stars and a 10 out of 10 for him!-It would have been appreciated if the dealership had listed the added accessories & associated cost to the advertised price.-I still dont understand what I get with the Windshield Protection Plan w/ 3 Year Warranty and Xzilon Ceramic Protection and would still like to get details (although I did ask for it when making the purchase).-Overall the accessories added by the dealership dont seem like a good value for the customer.
I can’t tell you have happy we are to deal with this dealership. The contractual process of our GMC purchase was smooth and well explained. Our salesman Justin stayed in contact with us throughout the entire transaction and worked to ensure our needs were met and honored.Although we live closer to other dealerships in Huntsville, we will drive the extra distance to Champion of Athens for maintenance and future purchases. Buyer recommended
Justin provided great customer service! Sent me updates on an impending delivery of the vehicle I wanted. I recommend Justin for your next purchase. He will treat you right!
Wonderful experience. Justin is a super guy. If we buy another vehicle would certainly use Justin.
Great people to work with very friendly and professional environment. Goes above and beyond to help you with whatever you need. Justin is a outstanding person and salesman.
1st time customer at this location & it was impeccable! I was greeted upon arrival, checked in hassle free, seated in a nice waiting area with vending and restrooms. My wait time was less than expected and Im one happy customer!
Be prepared to fight your way out! Went in to get my free oil change and tire rotation and they were trying to charge me. Then they wanted $90 for a couple of filters! Didnt have a plastic ring to hold transmission cable in its bracket in stocks and said it would be three to four days before they could get it and then several days to install it! Oh and all for the low price of approximately $700.00........I walked across the street to OReilly and bought a zip tie! Fixed!!! $5.00.......Vampires I tell you!
The service department was pleasant and efficient with their work.
I had to come in for the recall on my truck. The Lady I spoke with was very nice and polite. Brian Todd saw me pulling up and it was raining very hard. He got me pull in the garage area . I opened my door told him why I was there and he took care of it. Great Job Everyone
Justin was awesome. Me and my husband told him what we wanted and he found it. We are very pleased with Champion and will recommend them to anyone and everyone.
Justin was the most honest and friendly car salesman I have ever dealt with. He made my purchase so easy and I will definitely be back! Also, Miles Armstrong in the finance department was phenomenal! Very personable, explained all of the paperwork and extra options in an easy way to understand! I was a pleasure working with him! Great job guys!
Great customer service. Vehicle ran perfect after service. Thanks!
Laura was so friendly and really took the time to understand my situation and needs for a new vehicle. She was professional and connected me with Michael who was also great to work with. I appreciated the demeanor of the people who I encountered at the dealership, they didn’t give me a “salesy” feeling, they actually listened to what I said and didn’t try to sell me on things I didn’t want. I had been to another dealership and the person I dealt with pretended to care but I could tell they didn’t absorb anything I said. Champion was so much nicer to work with. I definitely will be going back for my next car! Lastly - they respected my time and made sure I didn’t sit and wait all day.
Very positive experience with these folks. Accommodating, patient, and professional from the sales department to the finance department. Additionally, I have had excellent service experiences as well as a very informative parts department. Overall, a superb team and a great experience.
It was fantastic. I was greeted at the door, introduced to a salesman and it was the easiest most painless car buying experience ever. The salesman (Michael) was excellent. I was made to feel comfortable and was treated with respect and dignity. There was no drama or theatrics. Michael was professional and was focused on me and my car buying needs. We were done in no time and I have already recommended the dealership and Michael as a salesman to a friend and I will continue to do so. Bobby (Sales Manager) and his staff could not have done a better job. Congratulations and Thank You for a wonderful car buying experience.
Ive gotten two cars from there, and would recommend to anyone. Terry Patterson is the man to see.
Come all the way from Lawrenceburg Tennessee to buy a Dodge Ram from Champion after buying a Dodge 2 days before with my husband !The team is superb and Scott Lanier, Jeramy Jimmy are so professional and down to earth like family! I never had such a great experience buying a vehicle that alone 2 but It was the best and easy experience!
Great experience, so easy to work with them and the prices were lower than anyone around!
Justin was great to work with. Honestly we would have purchased from him last year (2020) but he was teamed with another guy that was super high pressure and playing the typical car salesman game. Justin was great, not pushy or high pressure. We love our truck we purchased from him and if he is there when we have to buy another vehicle, we will deal with him or go where he is. Hopefully Champion keeps him around. Class act and super easy to work with.
Chad Carter has been my sales guy for many years. His friendly service and willingness to make sure our experience is the best possible is always appreciated. Champion has given us new meaning to car buying as the friendly staff always makes sure we are taken care of. Thanks Champion of Athens for being the best!
I have bought a few new vehicles from this dealership and it seems to me that my experience gets better. Im a loyal customer and would not go anywhere else. They really work hard and honestly. Very customer friendly! Im just so pleased.
Went in for some routine maintenance and it went smooth. Havent used them for any major repairs yet. Service people were friendly and made me feel comfortable.
Big thanks to Michael he is the best sells man and he cares about his Customers will be sending people his way
Love being able to schedule service and get it completed within a reasonable amount of time. I previously used Lynn Layton for all my service needs but when you made appointments there, it was worthless and I’d spend 2-3 hours just getting an oil change. The guys here are super nice and knowledgeable too. Glad I started bringing my vehicle here.
Easy to set up an oil change appointment online. Friendly service staff!!! I waited less than an hour.
I scheduled appointment through app and also filled out overnight card for alignment and oil change if needed. I picked up vehicle feeling assure resolved. I had the same issues driving back home. At this time I called and mentioned it to one of the people in service center. He advised me oh yes ma’am we do not do that I’m sorry. This is something no one bothered to tell me when I picked up vehicle. I then had to take my car to a totally different shop pay large amount out of pocket after being advised my request were covered under warranty when service reached out to me that it was ready however with other shop I got issues resolved however I had to continue to deal with trouble for days after to be seen. I am one that trades a car every 3 years if the sales and service is good. I will not purchase about her Chevy because of the service center. Thanks
To whom this may concern,I was in the market for a new 2021 Silverado High Country and had been looking for weeks. I had no idea about this dealership in Alabama and im sure glad I found it. I dealt with Justin and let me tell you, Justin was probably the best salesman ive dealt with. From communication to passion about his job and getting me the truck ive dreamed to have. Justin and his team made this the easiest transaction as I reside in Tennessee, he was consistent and made frequent calls and texts to keep me updated on what was going on. And to top it all off, he even arranged the truck being delivered to me here in my home town, now that was the icing on the cake. If your looking for a truck, go see Justin and his team, you wont be dissapointed! Champion Chevy knows good business and handles it properly.
Walked in just goofing around, was in the market but hadnt settled on anything yet. Justin greeted us right away and just asked what we were looking for. While we were infact looking for a really nice used vehicle we ended up with a 2020 Equinox with 0% financing and some good rebates that were applied directly to the price, not mail in. They were thorough and ensured we got ever rebate we could (NON GM, 2020 model vehicle, one from my work etc...). Justin always been available for questions even afterwards. He helped up set up the on star, chevy rewards, etc... For once it was nice not to feel screwed after buying a vehicle. He was also honest on downfalls of certain models, even stuff they had on the lot. I appreciated the honesty and his knowledge of both their products and other brands (I can tell he just likes cars).
I bought a 2015 Silverado with 48,000 miles on it in November, 2021. When the weather started warming up enough in February to need air conditioning, I discovered the air conditioner in my truck does not work. I did not purchase the extended warranty but I thought maybe something could be done to help me since I had just bought the truck and was told the air conditioner had been checked and was working. I was charged $108 to have the AC system checked out and was told I need a condenser at a cost of over $1177. I am having the work done somewhere else at a substantially lower price than quoted at Champion Chevrolet service department. No, I will not be doing business with Champion again and will not recommend them to anyone else.
It took a little longer than expected but I am always satisfied with the price and for the information about what I should expect in my next trip
Not your typical dealership! These folks are people oriented, honest, knowledgeable and feel just like family. Matter of fact they treat you better than family.They respect your time, knowledge (or lack of) you have with vehicles, never forget to listen and they know both your time and money are valuable to you.Be it service (which is AAA+ in my view) that you need or advice from sales professionals (also AAA+) about the best vehicle for your needs and wallet.I’ve trusted them since 2009 and plan to go no other place.
It was quick and didnt have to wait long
Has anyone else had a problem with getting their recall addressed here or is it only me?I have a vehiclepurchased from this dealership, but the recall was onanother.Bought a SUV at J Smith the other day.Theyonly had 4 new pickups on the lot and somebodybought the one I wanted while I procrastinated over the color of the SUV.Whats up with supply?
We love this place! Very nice and knowledgeable! We just bought our 2nd vehicle here.
One of the best car buying experiences I’ve ever had. They really valued my time & were very informative about the vehicle. It took less than 90 min. to view truck, test drive it, get purchase agreement, trip to bank for check, & then back to sign papers. I also appreciate the “after the sale” care they’ve continued to show. Go see Barry Tucker @ Champion Chevy in Athens.
They are always accommodating! Super friendly as well! Do a great job!
Very nice staff - great service - Overall great dealership
One of my turn signal lights burnt-out between services and could have been a significant annoyance and safety issue. However, Champion was quick to schedule the replacement and completed the maintenance action in less than 10-minutes from arrival time at the Service Center. They recognized the importance and completed the work without disrupting the flow of the other customers.
Michael Wooldridge was my sales man and he did a great job by caring about my thought, what I wanted in a car and he did his best to get me into the monthly payments that I could manage. I know getting a better and newer vehicle cost more so I am happy with the payments. Chris Allen worked really hard to talk to the banks to get me a good deal. John Wilson did my paper work and he schooled me on the warranties that will best fit me and my driving.This has been a GREAT car buying experience and I APPRECIATE these men and the company for making me feel like family :-DT H A N K Y O U !!!!! for MY 2021 Chevy Equinox.
The service and prices were fantastic. The best non-carmax experience Ive had at a dealer in years. They made me an offer I couldnt refuse before we even got to negotiate. Everything was low stress and friendly.
I was able to get an appointment right away. They got me right in it took about 45 minutes and I was done and out of there. everybody was friendly and courteous
Your service is amazing and prompt! Everyone is friendly. I appreciate the honest quality and professional warmth that Champion offers. I would definitely purchase a vehicle from there next time I buy.
I am highly pleased with the service department. They are efficient, honest, and timely! I recommend them for all your oil changes and service needs.
Was looking for a Silverado-1500 RST in Cajun Red they had none on the lot, but was able to locate one for me with the Packages that I wanted. Great service and very friendly personal ready to help find you the vehicle you need. I highly recommend them!!!
In & out quickly…..employees are super nice and professional!
They did not put the lugs on my front right tire. At all. We could have died. I had my kids in the car. The manager did take care of it promptly BUT he acted like it wasn’t a big deal, when it was in fact a very big deal.
DO NOT RECOMMEND going through this dealership they will run your credit and then sell the vehicle you were wanting to purchase right out from under you. Horrible place would recommend going to bill Penney or landers McClarty don’t waste your time here.
I can get better service with others for less cost. I told service manage tech that I had the $5.00 coupon and he said he would subtract it. No! He said they would look and grease the loud noise coming From the rear end. No!This noise was probably coming from the leaf springs. The rotate and balance $50 dollars? I wanted them to check the hard downshift coming from the transmission. His response this transmission just does that. I am so sorry that I broke my previous resolve to never buy another G M product.
Friendly, fast service! The same as always! Second to none!
I recently purchased a used vehicle and decided I wanted to have some deep maintenance on it. Champions Service Department met and even exceeded my every expectation. I am pleased with my vehicle purchase (it IS a very nice vehicle) and pleased with my choice to have Champion help me bring up to a very satisfactory state of maintenance.
We have always done business at Champion & we have NEVER had a bad experience
My car was serviced quickly. I was in and out before I knew it! The team was very friendly, escorted me into the waiting area and came to get me when my car was ready to go.
This is a great place to buy a new or used car...they treat you like family...
Customer service was superb!
Very sweet ppl love the 2021 blazer
Tyler was amazing! He helped me get into the car I always wanted even down to the color!!
Prompt service and communication. They make things happen the day you walk in.
Want to thank the service department and Dustin for getting us back on the road after an unexpected breakdown. We appreciate the knowledgeable tech who found the broken torsion bolt and got us back on the road in under an hour!
Quick analysis of the problem and rapid repair. Staff friendly. No problems
Very nice friendly staff and kept me informed
Friendly Service and Quality work
Love the service department always friendly and fast
Service department is awesome!!
Friendly, honest, straight forward service by dependable and respectful people.
It was a great experience. Everyone there was helpful.
Go see KALISHA POINTER FOR ALL YOUR AUTOMOTIVE NEEDS!!!YOU WILL BE A SATISFIED CUSTOMER;I KNOW FIRSTHAND.I WILL SAY THEY TRUELLY ARE AS THEY SAY-REGARDING FAMILY BUSINESS & YOU CAN SEE IT SOON AS YOU WALK THROUGH THE DOORS OR UPON ENTRY ONTO PROPERTY!!!
Awesome Job! I so use to having to wait for hours for a oil change. They made it quick and easy on me. I will definitely be coming back.
I cannot begin to describe how awesome our experience was at Champion Chevrolet! Paul Robertson is amazing! He went above and beyond to make sure that we got what we wanted & at a great price! The process was simple, the staff is extremely friendly, and I definitely recommend doing business with them. Thank you to everyone at Champion!
Michael Wooldridge did a great job working with me. I showed him the car I wanted, which was at another dealership, and he got me what I wanted.
Service department is great
Nice place good people
Got a decent used car at an extremely fair price. Car had a major, recall-related issue that was discovered when we went to test-drive it. Champion fixed it up and delivered the car to me over here in Huntsville a couple of days later, at no additional charge! Thanks for getting me back on the road!
Great customer service
Ordering a new vehicle the way I wanted it was an easy process with the sales team and inventory manager. The vehicle came in as ordered and before the promised date. Picking up the new vehicle was also an easy process and I appreciate the professionalism of all of those involved. Thank you for excellent service and attention to details.Larry Bailey
My Chevrolet salesman Michael Woodridge is a very down to earth, honest, understanding man who made my buying experience all worth while. He established eye contact, and answered all of the questions when asked. He made me very comfortable and right at home. April is the month of my birthday so getting a newer car meant a lot to me. I wasnt rushed or forced to get into something I didnt want. I am a customer for life. I will recommend any and all to come see him. I left that day with my new car with a huge smile on my face! Thanks MIchael, James, and Tony!
The sales person and financial person was great,
Brian, in service dept., went above and beyond to get answers to my questions. Good customer service. Tina, the cashier, very personable and knowledgeable.
Awesome experience. Terry Patterson is one of the best sales person Ive had the pleasure to deal with. Its worth your time to drive to this dealership. Everyone is customer focused.
I was in the Athens area and realized that my truck was due for an oil change. So I stopped in at Champion Chevrolet and asked if they could work me in without an appointment. Although they were really busy in the Service Dept., they were able to get me in & out in less than an hour. I really appreciate their efforts!
Very Pleasing Experience Dealing With CHAD CARTER. He Helped Me Get My Dream Car. He Even Went As Far As To Get Me A Discount On My Insurance By Calling The Agent Himself. I Will Definitely Refer Others And Be Back Myself. I Left With A Huge Smile On My Face. If You Are In The Market For A New OR Pre-Owned Vehicle, Come See CHAD CARTER! HE IS THE BEST!!
1rst purchase at Champion Chevrolet in Athens, Al. and it was great. Kevin Allison went out of his way to accommodate me. And not just Kevin, the entire experience was the easy I have ever had at a car dealership. Would highly recommend giving these guys a chance before going anywhere else.
I contacted the GM on 3/11/19 to voice my displeasure with the service department. On two different occasions we took our 2011 Buick Enclave to fix a problem. Was charged $95 and $98 and resolved nothing. They said we needed all sorts of stuff done none of which related to the problem.With the exception of this one issue we have no problems with our vehicle.I was told the GM would return my call and as of today I have heard nothing.VERY DISAPPOINTED!SARA GLINES
Great place to deal with. Straightforward sales approach, virtually no hassle. Staff was knowledgable and friendly.
Don’t do business here. The service department is very shady. Had warranty work done said part was bad replacement done But charged 100$ wire chew by Rodent? Yes right!! They work on commissions so made sure get that 100$ I bought my last 2 cars there but No More!! The service manager and Mike Beck didn’t care about customer so I don’t care about Champion Chevrolet. Go to Decatur or Huntsville if you want honest service.
We had a very pleasant experience purchasing our 2007 Chevy Silverado. Chris was exceedingly helpful and even offered some excellent advice to my teenage son who will be paying for this truck himself. I would definitely recommend Champion to anyone looking for a new car.
As always first class service.
We purchased a used car after being told it had warranty and would be cleaned properly to get smoke smell out. We have small children. After taking it home, for 1 day, we found out it had ZERO warranty was told all sales were final, and the car couldnt be cleaned for another week. I would never reccomend this place to anyone. They should work more on their customer service and making sure their car salesmen know correct information. I would call and never get a call back and actually having to call them again. DO NOT BUY A CAR FROM HERE. And we put money down.**update***They were able to bring our car in early for a deep clean to get the smoke smell out and have someone look at the air bag light. But sales are considered final and we are not able to return the car. Our salesperson Dustin did call us back, but I was disappointed the manager didnt when he stated he would.
Fast and friendly service!
WARNING - Salesmanship Chris and GM Kevin Allison DAMAGED my credit. My credit wasnt that bad but they made it worse. The amount the GM would only give me for my trade was $17,000. When Chris brought me the numbers Kevin printed out, I plainly told him I was not taking less than $20,000 for a vehicle they could turn around and sell for a minimum $23.000. Chris wrote down that amount and I gave him the payment area I wanted. I told Chris in NO UNCERTAIN terms DO NOT run my credit more than 4 times. Chris stated Oh we wont run it more than 4. He went into Kevins office and I NEVER saw the price Kevin was asking for. After a few hours later Chris finally told me they couldnt make it work. That was fine, so I left. I checked my credit and the hard inquiries and when I saw that Kevin had ran my credit through 7 banks, I was livid. I called him and he claimed he didnt know anything about just 4 inquiries and apologized. I told him it was too late for apologys the damage to my credit had already been done. I have filed a complaint with Customer Assistance at Chevrolet. If Ive been done this way you cant tell me they havent done it to others. I am going to INSIST on Kevin being removed from GM and Chris LOSE his job. Ive decided turn this over to God for it is he who decides their fate.
My car was fixed promptly still running perfectly!!
Overall, customer service was great! I had some minor work done and was told it would be returned the next day. I called to check on my vehicle and it hadnt been worked on and the a serviceman said they would cover the extra day of my vehicle rental if they didnt get it back to me. Kuddos for that type of customer service. The reason I cant give more stars is because I asked if they could look at a small electrical issue I was having and when I got the vehicle back I was told it would require an entire replacement $$$$$. Well after a little searching and a purchase on Amazon I found what I needed and fixed my issue in 15minutes with a GM OEM part. I was told that this was something that cant be done. This is why I am only giving 3 stars, this causes me to question their trust in customer service.
We purchased a used vehicle, I would like to say the customer service was TOP NOTCH! These folks gave us a great car buying experience and had us out the door with keys in hand quickly.
I have purchased 2 vehicles from Champion Chevrolet in the past two years. Kevin Allison has earned my business and my families business for many years to come.I would highly recommend Champion Chevrolet in Athens to buy and service your next vehicle!
Weve had great experiences with Champion service on all of our FCA vehicles. Weve been going to them since 2012 when our local dealership could not figure out what was wrong with our Durango on multiple visits. Champion diagnosed it correctly the first time, and helped us work with Dodge to get it covered after the warranty had expired. Weve been going to them ever since!
Best dealership in North Alabama! Only one that cared about my budget and what I wanted. Wasnt pushy, great staff. Chris Herston was the best sells rep Ive encountered! Dan Knighten made the paperwork fast and easy. Im definitely a customer of champion for life!
Nice and easy experience.
Amazing deals on great cars. Paul Robertson has always been wonderful to work with. I have bought every car I have ever owned from him!!
Oil change was fast and the people are very friendly. If you need your car serviced I recommend coming here.