Greenstone totally transformed my backyard, front porch, and front entry walkway into a beautiful site for sore eyes! Matt met me at my home and helped me to see the vision that I imagined and he meticulously put it all together. Tim and his crew worked tirelessly to put it all together. It was amazing to see them hand cut each piece and put it all together like a beautiful criss word puzzle! I will use them again and highly recommend them!
I scheduled appointment for estimate on a stone patio; they no showed the first time and I had to call to rescheldule. Someone eventually came out to my house and discussed options for the project and he said within 7 days he would email a written estimate for the project. It has been over 3 weeks and I have not received an estimate.
11 months ago and only after receiving a one star review from me did Matt with Greenstone return to address my concerns. Since that time areas that Matt repaired or replaced have again gone bad with the sand compound bubbling up and leaving large gaps between the granite slabs or the sand compound turning to green mold. This is not due to lack of sealing and caring for our patio, its due to the inferior grade sand compound Matt is using. Over three weeks ago I attempted contact with Matt via email and text and just as before Matt has made no effort to follow up with me nor honor his warranty on the walkway he installed 11 months ago, I know we are not the only customers in our community who are frustrated with Greenstone and have warned other homeowners here of the poor quality of work, inferior product being used and especially lack of willingness to respond to client concerns. Other homeowners have stopped by to compare our backyard patio installed by Greenstone and what Concrete Resurfacing Specialists did with our front patio and walkway, Once they see the mess Greenstone left us with and the quality product of Concrete Resurfacing, they are convinced Greenstone is not who they want to do work at their home.Even the owners response to my review is misleading yet another excuse. Many areas on our patio which are not at the bottom of the yard (bottom two photos posted) are experiencing the same problems. Those in the community who come to examine Greenstones work see all the problems and separate fact from rationalization. Simply, Greenstone is using a product that doesnt hold up to the elements.
All Im trying to do is have Matt contact me for repair and he hasnt. My issue has been ongoing for several months and still no calls from Matt. He is a great person and has a a different product that looks great, but i need someone that will contact me.
Awesome company and products! We are absolutely thrilled with our new granite paver patio and fire pit.
This company is really great to work with. We had an awful looking 600 square foot concrete slab and hired them to overlay with the granite pavers. The installation only took two days to complete and now we have a fabulous outdoor patio. We have received a lot of compliments from family and friends. Thanks!
Fantastic granite paver patio and granite fire pit! Very pleased. Crew was fantastic, explained all aspects of job and was extremely informative and very clean work. Highly recommend their granite products and service.
Our granite patio, seat wall and firepit turned out great! Matt was great in keeping us updated and answering all my questions. I was happy with their clean up after the project was finished too. I would highly recommend Greenstone and their awesome granite products!
Greenstone installed a spectacular granite paver patio and knee wall for us. Definitely recommend their products and service!
We have purchased Greenstone pavers for two of our DIY patios over the last 7 years. The experience with Greenstone has always been great and we recommended them to everyone. We love their granite products!
I would highly recommend Greenstone! From the beginning of the process, they were professional, knowledgeable, and took great pride in doing quality work. We love our granite patio and fire pit!
Just finished with my granite patio and fire pit yesterday. Its really quite spectacular and the quality of work is exceptional. They kept me informed throughout the project with what to expect next and I am very happy with my new outdoor living space.
Great family owned business. Honest and great workmanship! If you are looking for the highest quality pavers and fire pits available look no further than Greenstone. They will get the job done right the first time.
Matt and the team at Greenstone created our amazing new patio. The service and work were and are top notch. If you are looking for an outdoor patio, you owe it to yourself to check out their granite pavers.
From start to finish, putting in the granite paver patio was a pleasant experience. On the initial visit with the owner Matt, we went through what we were looking for. Matt had some great suggestions and was very conscious about keeping the costs down. The project took about a week to complete. I cannot say enough about the quality of the work, came out better than I expected…and they stayed on schedule. I highly recommend Greenstone!
These guys are truly passionate about their granite prouducts. They are competitively priced and much prettier then other paving products available. We plan to move in a couple years and willdefinitely use their granite pavers again.
We could not be more satisfied with the patio Greenstone built in our backyard! Matt selected a gorgeous color blend of granite pavers for the patio and fire pit and completely revamped our outdoor living area. We highly recommend!
Matt installed a paver patio and fire out a little over 3 years ago it still is deteriorating as we speak . He and I went back and forth for months even years . He made promises then did not fulfill them . He claims the warranty ran out but the warranty should be from the date of your last repair . Our patio continues to sink and the filler around the pavers is washing away. After his last visit he promised me he would fix it correctly . Well I called again and again and it still is not right . He filled some areas with what looks like concrete and it’s peeling away . I am so disappointed with him and his level of service . It is sad to trust someone and believe they will do the right thing . His final message to me was the name of the material he used to fill the holes with . I have reached out to that company and funny thing they have informed me the process and temperatures in which he and his crew so called repaired certain problems was not done correctly by Matt. I hope more people don’t continue to have issues like ours . It’s sad that I have to spend time and efforts to get someone to fix their mistakes .All we ever wanted was it done right it money back. Shame on you Matt.WOw! I just read your response and it is far from true. I have all the texts and even recorded your last attempt at fixing the less then adequate work. Matt you know when you left the bag of materials that you used I did reach out to the company and we discussed the proper process and how to use their products. You did not use them properly. The last failed attempt you made was in April and the high that day was 41. I have it recorded where you admitted that you did not do the a good job and you needed to make it right. I immediately followed up with you that day and your response was a screen shot of the materials. I also found it interesting that the horrible reviews on facebook were removed.As far as coming out within the warranty well as I indicated to you that each time you have to fix something that was not done adequately the warranty should start over. I have to refill our HOLES between the pavers monthly with paver stone as it continues to wash away. On the recording you admitted that the patio was sloping and Yes we do need to make this right. I love how you have moved your office space. Again I hope you do not do this to anyone else.Anyone who would like to take a look at the great work they did reach out to me on FB. I would love to share.Michelle Blaylock
Greenstone installed a granite patio and fire pit at our home. The granite pavers look so much better than concrete pavers. Great company to do business with.
Working with Matt and his crew at Greenstone was one of the greatest home project experiences we have ever had. Very easy to work with, great communication, and care about the project they were doing for us. We had them upgrade our existing plain concrete patio by expanding its size, overlaying with granite pavers and they also added in a seating wall with built in fire pit.
I fell in love with our granite paver patio the second it was installed (July 2018). Matt was very attentive and the whole team was a pleasure to work with throughout the planning and install. Unfortunately my love was short lived. Within a month the patio started to fall apart and has continued to quickly deteriorate. Most of the sand/grout washed away within the first month and the edging pavers were falling off by the following spring. After several unanswered attempts to reach Matt, he did finally send a team out to “fix” the patio. The “fixes” didn’t last and his team came back out again before the 1year warranty was up to try to “fix” it again. Sadly less than 5 months later the same issues are still present - sand/grout washed away, edging pavers falling off, all the pavers are so uneven we are constantly tripping. Since we are now past the 1 year mark we are stuck with a deteriorating patio that will likely just need to be ripped out. So incredibly disappointed with this whole process and product!
We used Greenstone Granite Pavers and a fire pit at our home in Atlanta. The granite patio and fire pit is simply amazing! The prices are very fair.
Love the look of our granite fire pit space and the prices were reasonable.
Went to the shop around 12:30 to look at the firepits and by 2pm my beautiful firepit was installed. Garrett was a sweetheart, him and his partner were quick and very reapectful! I am in love with my newest addition and would recommend these guys to anyone!
Love our granite fire pit!
Matt handled everything promptly and professionally. Would definitely recommend this company.
Great company and products. We love our granite paver patio and granite fire pit!
***update*** The owner has reached out to me and addressed my issues and is scheduled to come out and take care of the problem. He explained some of the new product applications they are going to use that will get this back to its original state. Excited for patio season to begin!I loved my patio and firepit until the poor installation workmanship showed through. The patio has sunk in several place causing water to pool up and start to discolor the product. The grout application they use only last for around a year before it starts to come out and look terrible. I have reached out to the owner for months via call, emails and texts and have received a response. Would highly caution anyone to use this product.
Could not be more pleased with our granite patio project! The Greenstone crew were friendly, professional, efficient, and did a fantastic job.