Had a great experience buying a new Seadoo through J&M. Sales staff was very knowledgeable, responsive, and got me the unit I wanted even in a market with availability issues due to the pandemic. When I picked it up they gave me a great walkthrough of all the features and I was on my way. We love it and would highly recommend J&M!
My wife and I bought a brand new Starcraft camper at J&M. We dealt with Brandon who was awesome! There was no pressure. He was real informative. We were actually looking at pop up campers when he showed us the much better value you get from the travel trailers. We have already gone on multiple trips with our camper and couldn’t be more happier with the choice we made thanks to Brandon. I would definitely buy another camper from J&M again.
Brandon was low key and good natured. No pressure, just quick and knowledgeable assistance. In these times of short staffing, Brandon was right there for us when we had questions or problems. I recommend J&M if you want a friendly, positive shopping experience.
This was a great experience from sales to our introductory ‘ how to’ with the service department picked it up today and we’re very happy. We are first time owners of any type of campers and they patiently answered all our questions. Easy to get to location didn’t hurt either
Bought a new Rockwood Camper from J&M. Brandon was great, absolutely no pressure. The associate (Jeff? ) who gave me the run down of how to use everything was also super and very knowledgeable. I wouldnt hesitate to recommend J&M to anyone in the market for a new camper.
Just purchased a brand new Sea Doo from them and couldnt be happier. Great customer service on the sale end. Pick it up was nice and easy and Brandon was great to deal with. They will have my business moving foward!
Top of the line people and selections. They were quick to respond back to our inquiries about a camper and made the buying process even more fun!We used our camper for the first time this weekend and everything was tip top shape!10 stars for customer service and customer satisfaction!
My husband Jason Poulin bought me a sea Doo this month . The process was smooth and quick. Brendan was very friendly and helpful .
Huge thank you to J & M!! They knew what items they had in stock and what sea doo would best fit our family expectations. They were very knowledgeable with the variety of watercraft and could quickly answer my questions. I would defiantly recommend J & M to my family and friends!!!
Bought (2) new Sea-Doo GTI SE 130s from J&M. Brandon was great and helped us select the right watercraft for our family. Gave a good price and delivered on everything promised. Highly recommend them if you are in the market for a new Sea-Doo or their great selection of campers!
Jeff and the whole crew were knowledgeable and polite ready to help with all my questions thanks for the camper me and my family will enjoy our summers in this great camper
Brought a jetski in, was told the IBR went on it and that it would be 1800$ to replace, spent 1800, IBR went after not even a month tried to get them to replace it and fix it because it broke, they finally Agreed to do so, or so I thought, week later the jetski went into limp mode wouldn’t move, took to another seadoo dealer, comes to find out the IBR was never replaced, the computer was reset and never had the problem fixed, take your seadoo else wear for service
My wife and i bought a new 2021 sea-doo in march from j&m campers and marine in augusta and it was a pleasure dealing with Brandon . he explained everything really well and we thought the price was right.cant wait to pick it up may 1st.do yourself a favor and go check them out.
Real nice place,friendly folks
This place is a disaster. Staff is rude, service is terrible. Bought a $40k pontoon boat from them a couple years back, had to replace a ladder. Were now going on two years without a ladder which they keep saying is ordered. Four weeks to winterize a 4 stroke engine. The list goes on. Stay as far away from this place as you can. Just called to ask if my boat is ready to be picked up (now on week 5, simple servicing) and LORI hung up on me.
Great place to purchase your jetski. Our first one and the buying experience was nothing but great. Called by phone, spoke to Brandon and did everything over the phone. A few days later I stopped by early on the pick up date and was greeted by the service tech to go over all the important stuff, then in to sit with Brandon to finalize. Was in and out in less than an hour. Ski was exactly as anticipated. I would HIGHLY recommend J & M Camper for your SeaDoo purchase. Thank you!
Company is a fraudulent bunch of scum that are terrible to do business with. Warning run far far away. They will lie cheat and steal any way they can.
Asked them to replace cooling fluid in two jet skis then replace one on off switch then look them over for anything they might notice like an inspection. They removed my batteries and left them out of their cases which makes it very difficult in the spring, I’ll need to install them. I had solar panel chargers by battery tender ready to plug in while the were parked fir the winter, to prevent the agm batteries from needing to be removed. Grrr. I wish they would do what is asked. The repairs they did was excellent. I did not want the batteries removed.
Good people to deal with
We had an amazing experience with J&M in the process of purchasing our first Seadoo. Service was great and all of our questions were answered clearly and efficiently. We will definitely be back in the future for more watercraft and possibly a camper. Highly recommend this place!
I would not recommend this company to anyone. I dropped my seadoo off for repairs with a staff who didnt even offer to assist me with unhooking the machine. They just pointed ina closed room and said wherever you can find room just put it. Then to not even offer a smile from the ride lady at the desk. To me t bk is is no way to run a business. They are 4 weeks behind so if you want your machin worked on I would suggest you take it elsewhere. The more I thought about the rudeness the more I said you know what they are not getting my business so I went back and picked it up.
We bought a new 2020 Sea Doo from Brandon at J & M Camper in Augusta in June. We have used it all summer at our lake house on Long Pond. Icouldnt be happier with its performance and dependability. I highly recommend J & M Camper if you are considering buying a Sea Doo.Lloyd Brown
Rude customer service.
I just purchased my first Seadoo through J&M and it was a very good experience. Brandon helped me from start to finish, and I think overall it took 3 days to pick it up. Highly recommend!
Brandon was very responsive during the buying process and made it seamless. My unit was ready on time as promised. Thanks again!
Almost sold out of campers. Good service answering questions. No mask needed when we visited store.
We bought ourselves a new camper for our anniversary and birthday gifts. They have a great selection of campers, boats & jet skisIncredible customer service and family friendly business. Jeff was great and helped us get started. Brandon sealed the deal for us and Dan did a complete walk through with us (inside & out). Awesome teamwork J & M Camper! Thank you again!!
I need parts for an old Magic Chef RV range and after spending hours on the phone, mostly on hold, to the manufacturer, I decided to try calling an RV dealer. Bingo! First call was to J&M Campers parts department I not only found what I needed, now the parts are in the mail. Great service!
Close by for camper parts. I have been asked by this site to review this place. I have been pleased with everything I have purchased here, but have not asked questions about anything specific because I dont expect reviewers to have the same knowledge as the business. That is not what this site is for. Anyone who has a question of that nature should contact the business directly. I was able to pick up a spare tire on short notice for our weekend camping trip last year which helped ease our minds for the trip.
We brought our older camper in for repair. Laurie made sure everything was fixed in the time frame we had available. She ordered parts to repair our other issues when we returned from our vacation.When we returned our parts we ready to repair our camper. Everyone at J&M was great. So great.........We decided to trade our old camper for a new Salem Cruise Lite. Jeff helped us pick out the best camper for us since we did not really need the bunk beds.When we took delivery of our new camper the service tech walked us through all of the operations, adjusted our ball and hitch for a level ride.We would highly recommend J&M. They made us happy campers. :)
We recently purchased 2 new jet skis from J & M Camper. The service was great and efficient. Thank you!!
I will NEVER buy anything at J&M Camper & Marine again ever. When I bought my jet ski, I had problems with it twice and was very thankful at how great and accommodating the mechanic Dan was about it. He does a great job but I pity him entirely for the place he works. Those at the counter have been incredibly rude and dont stand behind their product whatsoever. They didnt care that I spent 6 hours driving the machine back and fourth and for the time it sat in their lot for things wrong that werent my fault. Last week some rocks got sucked up into the impeller so I took the machine in and dropped it over the weekend as I was asked to do in the past. When I picked it up today my chart plotter had been stolen out of the machine. The owner told me it wasnt his problem while another employee looked at me and laughed. What a great place! Oh and did I mention....the camera footage wasnt available! Not to mention being sworn at and treated terribly by their employees. Never go there ever!
Great experience with everyone at J & M! We bought our sea doo last year and we LOVE it! They have been incredibly helpful, even today when I returned to purchase some accessories, I was approached as soon as I walked in and he helped me find everything I needed!
I just want to say that we were pleasantly surprised by J and M camper and marine, of Augusta. We had been looking at a lot of RV sales lots and were very frustrated to say the least. Then we decided on a fluke search on our phones to try J and M Camper and Marine and boy are we glad we did. We met Brandon the sales manager, who was very cordial, fun and an absolute pleasure to work with! He knew his inventory inside and out, answering any questions we had and took his time to take us through the lot and find just the right camper that for us. They had a great selection and compared to some of the other places that we visited, this was by far our best experience looking for a camper. I would highly recommend J and M camper and marine in Augusta, Me and we found our perfect camper there... Thank you Brandon!!
What a great place for Supplies. I stopped for propane and they helped me.right away. I tried a few other places for propane but this one was the bestEasiest in and out customer service was fast. It is also close to Walmart and other stores n augusta. There seems to be quite a selection of travel trailers too. Will return many times!! Thank You!!
Best price and easy to deal with. Thanks again.
This place is great. I want to come back for the Rockwood.
TERRIBLE TERRIBLE TERRIBLE Thought they were going to be great. NOT SO - the vent cover is WRONG type and they INSISTED it was correct... well NOT SO. will not fit the flange on the original. so OUT $20.Had them attach a 7 round to a flat 4 pin....ANOTHER $21.95 ---- the fellow said its good to go, properly attached and all. NOT SO it disconnected and i have a 2 pin that was shaved down by abrasion from the road. Contacted them, BUT still WAITING for a reply.As a disabled Vet -- no discount either. Wife is PRETTY PISSED OFF, too. OUT over $40 for their assistance and WORTHLESS .... cant use either item.
Excellent customer service. Process for purchasing my ski was quick and easy. Loving my new Sea-Doo. Highly recommend J & M for ski purchases. 5 stars!!!
What a great easy experience! This is my second time working with folks at JM Camper. I just bought two SeaDoos. Brandon was great, competitive price! I looked online, had a call with them, wrote a check and drove away! I have lots of happy teens! Thank you
Amazing!!! Walked in at 10am. The Seadoo I wanted was in a crate and not together. I came back at 1:00pm and hooked up to the jet ski and drove off! Talk about customer service! They went above any beyond to put a smile on my face. Good job!!!
Brandon and the Team at J&M made it easy as 1,2 & Seadoo. It was that easy, spoke about features, HP and warranty and with in 20 minutes was signing paperwork. The package deals on the seadoos are the way to go.Give them a try you wont be disappointed.
I recently purchased a SeaDoo watercraft. It was a pressure free process. Everyone I dealt with was knowledgeable.
We visited on Saturday and they we very busy. Jeff took the time we needed and helped us select the prefect camper for our family and budget.When we picked it up this afternoon the serviceman showed us how to operate everything in the camper and connected it to our truck so that we were safe and level.This has been the best buying experience we have ever had.Thanks Jeff and Dan and thanks to Laurie for helping us get all the accessories we needed.
Wanted to buy a hybrid snowmobile trailer with cash in hand. Didnt have the color I wanted. Mr. Clark took my name & phone number and said - I have more coming in next week Ill order that color and call you. Well 2 weeks later no phone call. Already found & bought what I wanted, dont bother calling Mr. Clark. Go back to Massachusetts with your attitude!
We recently bought a new Rockwood and everything was great until the third weekend when our refrigerator stopped working. They spent over an hour on the phone walking us through the possible problems. We found the fuse was blown. We replaced the fuse and in a few hours it was cold again. Thanks to the service guys at J&M we did not have to haul our camper 90 miles and it saved our weekend. Great place to do business.
My experience here was great! The process was quick and easy for buying a new seadoo and the price was right! Great customer service too! Thanks guy!
Very excellent quality of trailers offered. Service seems to be very slow and often incomplete. I have purchased 2 units from them and will consider it again in the future. Service is spotty, and I switched to another shop when the warranty is over.
Great sales and service!
It was a fast and easy process. The people at J & M are all nice and friendly!!! Definitely will be back to buy again and recommend to all my friends and family!!
In our opinion stay away, negative attitude, negative service. Go somewhere else.
We purchased a SeaDoo from J&M Camper this year. Our sales person was Jeff Stoddard. He was extremely helpful and knowledgable about the lakes in the area. He was able to help us get the proper dock for our specific lake. Everyone was friendly and the overall experience was great. We love our SeaDoo! Thanks J&M!!
Jeff was great to deal with. Quick courteous staff and they made my wifes birthday present(2018 sea doo 155) very special. Thank you.James
My experience here was wonderful. The process for buying a seadoo was quick and easy and the price was right! Thanks guys!
Wow great selection love to own one when I win some money I will give there
I worked with Brando and ultimately purchased a travel trailer (Rockwood GeoPro) from J&M. Brandon listened to me, asked good questions and we landed on the right trailer for me and my wife. Then he gave us a great deal, straight up with no games. I know because I tried working on this with several other dealers and it was Brandon and J&M that won my business. Fine people, great products and an excellent deal. Thank you J&M and Brandon!
Brandon was very helpful, they explained certain functions of our new Sea Doo. Very pleased
Got a wave runner from them. They explained everything very well and were very helpful.
In and out. I got there at 3:30 in the afternoon and at 4:30 they had a new Sea-Doo on a trailer, financing complete and I was riding it at 5:30. Thanks to Jeff and Dan you guys make it easy.
Bought a new Wake 155 here. Didnt get the wakeboard holder with it. Emailed them, but no response. They also told us the jetski has no trim, but it does in fact have power trim. The last straw was driving 45 minutes to get an oil change kit and finding a typed note on the door saying they were on vacation for a week. Went to Reggies in Leeds instead. They have our business from now on. Just be very careful if you decide to do business with J&M.
I love my new SeaDoo RXT 230. Thanks for getting me out quickly so I could get to camp. The new sound system on this thing rocks.
08/12/2018OverallExpertiseProfessionalismSelectionI recently purchased a new Seadoo from J & M Camper and I could not have asked for better Seadoo availability, professional advice on the best machine for me, price and ease of purchase. I dealt with two sales people (one on the phone and another on the day of pick up) and a mechanic who oriented me to the machine. Each of them was pleasant and professional. I have already recommended them to a friend who had a similar purchasing experience. I recommend them to everyone. Dave Weatherbee
Took our jetski here last fall to get winterize and have the engine looked at. Picked it up in May and it wouldnt start. Brought it back and they said all the fuses had to be replaced. Waited two weeks to get it back. Put it in the water Thursday evening after work. By Ftiday afternoon it was half sunk. Thank goodness some friends on the lake saw it and alerted us. Its obvious their technicians forgot to replace the plugs but the answer we got today was that sucks. Never again.
I bought my camper in September, the salesman was fabulous! However, since my purchase with them I have called a couple of different times with questions and inquiries and they have been nothing but RUDE! They are very unhelpful, snarky, and treated me like a moron BOTH times I have called with questions! I would never again give them my business for the pure fact that the customer service SUCKS!
Very helpful and friendly.
I went to this camper dealer looking for a couple of parts to fix my camper. The woman behind the counter did not want to help me out. She would not even listen to what I needed and just gave the same answer for all my questions it will take weeks to get. Dont waste your time if you need parts.
Purchased a 2017 spark for a very reasonable price. Great quality products and service.
A huge shout-out to Jeff & the rest of the staff for selling me a 2018 Seadoo! I worked with Jeff exclusively on the sale and he was fantastic. No pressure- just a great guy to talk and work with. It was a very busy week for them- but they made sure to get me out the door with my new PWC as quickly as possible! Everyone was very friendly and helpful and took time to answer any & all questions that I had about the Seadoo I purchased. Will definitely return for any accessories or service needed! Thanks again for getting me out on the water this summer!
I recently purchased a new Sea Doo from Brandon and part of the reason that I went to J and M was because of their service dept.. I have had a half dozen used Sea Doos in the past and always found J and M to be reasonable, honest and fast with their service.
Purchased a Sea-Doo Spark from Brandon. Excellent service and preparation for using it. We bought it for our grandkids and they had a blast this summer. Called with some questions and received very good help. Would recommend J&M for your jet ski purchases. Ken Lexier
If they had 10 stars i would give them all of them.Just bought a 2018 Sea Doo GTI SE 130. Worked with Jeff from start to finish. No pressure I traveled 300 miles round trip, because nobody could touch his price. This place was $1100 to $1300 cheaper than my local places. The few accessories I looked at and bought were the same price as stuff on Amazon. Thanks again Jeff.. sincerly Dan Kakleas.
Good service with good products. Good place to get a trailer either for snowmobiles or camping.
Salesman was really welcoming and answered all of our questions.
I called the parts department 2 times to confirm Lori had my lock for my rv. We arrived after a hour drive and a borrowed car to find out what she had was for a travel trailer not a MOTORHOME! Geez people!
Very knowledgeable and helpful
Brandon was quick to get the sale and financing done for me on my new pwc. They had everything ready and out the door with keys in hand with in 48hrs.
Bought a rockwood 4 years ago. Was assured the salesman would go over it thoroughly. Didnt find the filter until two years later when I noticed a panel on the street side handt been fastened correctly after they winterized the 5th wheel. 4 years later found out the Reese Revolution hitch hadnt been prepped properly. Took it back and was told it was prepped for a regular hitch. Was never given the choice to have it any other way. Had to pay to have it done correctly. Stay away
A little high on the price but a great selection.
The owner is a chubby punk loser. Hell rip you off at every chance. Never give them a credit card number or youll get relentless bogus charges put on it. Ive already reported this crook to the Better Business Bureau. Consumer affairs of Maine also knows of this rotten thieving business.Theyll rip you off on parts and theyll rip you off on services.
One of the worse business to go to. Disrespecting rude people. They dont have any consideration. You ask a question and they act snarky and annoyed. Bought a camper here and regret it. Go to Scotts, way better and friendly.
A great place
Awesome place great people . Exceptional service.
I bought three different items and when my boat needed the radio fixed that was under warenty they dropped me like a bad habit there sevice is terrible
Excellent sales experience.
Limited options for pontoons. I didnt see any used boats and they dont carry any 18 footers. Only 20 and up.
Jeff is a great guy
This is a Forest River dealer. I bought a type of Forest River trailer not sold by J&M out of state. Although Forest River referred me to them, they refused to repair a tire that blew because I had not bought the trailer from them. We only do warranty work on units we sell. Made me glad they didnt have the trailer I wanted, because who would want to do business with somebody who wont honor the warranties of the manufacturers they sell?
Not looking for a camper only motorhome.
Very friendly and helpful!
Very helpful
No comment
Super !!!!!