I stopped to pick up an oil change kit for my sons bike. The service personnel in the parts department was about as personable as a rock. Dude, smile a little...A pleasant experience for the customer will bring them back.
Great place. Love my Mazda and they have the parts I need when I need them! Guys over on the bike side of things hooked us up great when we bought a new helmet! Ill go back for sure!
Always a pleasure to visit PBs motorcycle shop. Good people, great products.
We always receive great service here. Staff are friendly, professional and if you consider buying a car or bike here, there is absolutely no pressure, just lots of helpful information to get you the vehicle you need.
Amazing customer service, we unfortunately had to order bikes, but Indian was very good to work with, we received updates from the factory and our salesperson stayed in contact with us.
They got my wifes bike on a lift and sorted in a little over an hour. Friendly guys and great place!
I just purchased a 2021 Indian Scout yesterday. This was my first new motorcycle I have ever purchased and I am grateful that Joe Ferris was the salesman I got to work with. He was very knowledgeable about the Indian brand and answered all my questions, and if he didnt have an answer he went out of his way to get one for me. He didnt make me feel pressured to buy anything, and was patient through the process of choosing accessories and financing options. For a purchase I pondered over for a while as to whether I should buy brand new, through the process of working with Joe and Paul Blouin Performance, I know I made the right decision.
Always friendly service, Justin is excellent and today was the fastest oil change, tire rotation and full service inspecrion I think Ive ever had. Top notch!
Poor service from salesman. Might want to stand up from his desk? Could get a cold sale, my shirt was only dirty cuz I actually work at my job. Anyhow hard to walk around the bikes with the extension cords on the floor. Bike on the showroom floor had its horn hanging by the wires. I did give one star because maybe if I was looking at the Triumph instead of the less commission Royal Enfield someone might have gotten up. Did offer me a test ride but I declined
Great service. Always there for my questions. Personable and extremely knowledgeable. They gave me a great deal on my trade and a new bike!!
Great place to shop. No Hassel prices. Great selection of bikes.
Brandon OClair is a fine man who helped me secure reliable and award winning transportation. I find his approach to be professional, efficient, and honorable. Im so pleased with my Mazda cx-5 as well as the way in which Mr. OClair helped me.
They have treated me good since I bought my favorite car many years ago from Paul. They provide good quality work, customer service and their labor rate is quite fair.They treat you with respect and compassion and have taken good care of us with several other vehicles we have purchased over the years, as well.We recommend checking them out! You wont be disappointed.
Customer oriented pleasant unpressured sales friendly folks
Great people fast service made my day with a great price on a bike
Spoke with the parts department. Very polite, helpful and returned my call very quickly when they had the details I needed. Thanks very much guys :-)
If it would let me comment without putting a star I would. Very unprofessional and rude and there mechanics suck!
They worked on our yamaha grizzly(even tho they dont work on yamaha). Very nice people and did the best they could to keep prices low.(ie: using the internet and finding used parts vs new) sometimes u dont have a choice... Thank you for helping us out
Contacted them on trying to get my wife whos a nurse and puts her health in jeopardy each day to care for others and nobody at Paul Blowing performance has bothered to Contact me guess Im back to seeing what harley-davidson in Augusta can do, hate the prices on aftermarket stuff for my street bike but at least they bothered to call us back!!
Always a pleasure interacting with anyone here.
Getting stuff for my motorcycle. The parts guy didnt just find what I asked for, he explained why I didnt need it and did not press me to buy it. Thats the kind of service that makes me a loyal customer.
Thank you Paul & Brandon for making my girlfriends purchase of her carA great experienceMike & Judy
I bought a motorcycle from Paul in April 2017. It was a great experience. He answered plenty of questions and him and his sales guy walked me through everything. Shortly after I purchased the bike there was a check engine light that came on. I lived about 2-2.5 hours away and Paul let me take the bike to a local shop to have it looked at and repaired. When I got the bill for what the issue was and the cost to repair it Paul wasted no time in sending me a check to reimburse me for the expense. Him and his staff seem top notch and trustworthy. He truly went above and beyond I think. I would recommend dealing with him anytime. My next bike I will gladly go back to see what he has.
Awesome place and staff. Many beautiful motorcycles. Nicest and best place to do business . Very helpful and knowledgeable.
Blouins has the friendliest staff of any dealership or service department! Im a loyal customer because of their outstanding people and quality of care for my vehicles.
I was from out of state and broke down on the highway, they got me in touch with Indian Roadside assistance, then set me up with a loaner car for the night and had a mechanic come in early on a Saturday morning to fix my bike. They had it all fixed before I even got there in the morning. Excellent dealer, extremely helpful & professional. Paul Blouin and his staff went way more than the extra mile for me. Cant say enough good things about my brief experience. I Highly recommend them.
We shipped our bikes here from WA State to ride back across country. They accepted the delivery, did a safety check on both bikes, also had them install an air intake on my Indian. Very accommodating and friendly to all of our questions. While in the parking lot, after loading up the starter blew. They rolled it in the shop and had us on our way in literally 20 mins. Thank goodness, we never planned for bike failure, both of ours are less than 2 yrs old, warranty is a good thing BTW. Went in and bought a T-Shirt for their effort and cant recommend them enough, excellent transaction, especially when sending your property to strangers!
Pleasure, pressure free, and pain free! As a female I am her to say that Paul Fisher was awesome with his understanding of my needs. The fact that Im only 5 feet tall with a size 6 shoe! He had me sit on many to make sure which bike fit me. He set me up with my new Triump bobber black! Never even test drove it. As he held me up while I sat - I knew I wanted it! I love it so much she is spending the night in my salon! What a fun bike! Thank you so much Paul! Youre the best! I highly recommend!
Great place to buy a car from, the Sales people are extremely talented and of course the product is perfect. I love Mazda and I only go there for service. Everyone at Paul blouins is amazing. Best dealership experience I have ever had
Excellent dealership with knowledgeable staff that isnt at all pushy. Great experience. I highly recommend checking them out.
What a greatDEALERSHIP. For as big as they are, everything seems to be running real smooth. Super sales people that knows what they are doing...Great fast service.
The best Dealership in Central Maine bar none! I have purchased two trucks and two motorcycles from Paul and the staff and service are top notch. You will NOT be disappointed with this great crew!
Incredible service by down-to-earth, no pressure salespeople! Would definitely recommend (and have!) to anyone looking for a great vehicle without getting gouged.
*STILL UNDER FACTORY WARRANTYMy Bonneville started leaking oil from the allen screw on the lower right side of the engine around 400 miles. After taking my bike to the only dealership in my state they repaired it by covering the leak in epoxy. Is this the normal way a dealership would repair a leak? To make things worse they told me that it was not covered by warranty and I was charged for parts and labor for this cheap fix. I am very disappointed with my service so far.
Been looking for a certain Triumph for a long time. Out of the blue I called and spoke with Mark. Just so happens he had one in stock and two days later I was riding my dream bike. Mark made the buying experience easy and fast. He was knowledgeable and easy to work with. I am recommending him and Paul Blouin Performance to anyone looking for a great buying experience. -Chris Maheux
Top-notch sales, service, and support teams! Ive received TREMENDOUS value from all the vehicles I have purchased and had serviced at Paul Blouin Performance. A special mention of Brandon OClair is truly deserved; hes the best!
Very good service they took good care of me. Gave me exactly what I wanted on my new Indian Chieftain. I am very happy with the quality of merchandise and service.
Had to have some extensive work done on my motorcycle at this dealership. Had a great experience with the staff. Id stop in and or call weekly just to see where things stood. Always got an update or tour of what was being done. Never made to feel like a pia. My only complaint is tough to get through sometimes on the phone as everyone is always busy. Employees seem happy there and that speaks volumes about the work environment.
We have been buying from Blouins since Paul was on State St selling Honda. Over the years we have purchased our vehicles including our Honda Pilot and Element, Suzuki cars, Suzuki bikes, and now Indian, Triumph and Mazda. Amongst ourselves and family it has been over 25 vehicles through the years. Every time it has been great working with Sales and Service and if there was a minor snag somewhere it was taken care of immediately. Blouins is part of our family and we highly recommend this dealership over any other near or far.
I had never bought a motorcycle long-distance before this, and I was extremely nervous to do so. Mark was a massive help throughout the entire process, and I cannot recommend this dealership highly enough. Great job guys, thank you!
Went in to look at a new motorcycle staff was very helpful and where more than happy to move bikes around so I could try them out was happy to find out they sold riding gear there I didnt end up buying a bike from them but if you are looking to buy one I would definitely stop in and take a look at what they have
I have bought a 2018 and 2019 Mazda in the past 2 months. Amazing dealership no pressure and very honest!
I was shopping for a new bike and stopped in to look at some Indians. I was greeted by several friendly low pressure salesmen who helped me navigate the lineup. I was allowed to take my selection out for a test ride. No pressure to buy upon my return, just gave me any info I asked for.
Great sales, bad service. Every time we had a problem we would leave with more problems on our vehicle we had just left the lot with. Went elsewhere for service.
Buying my Mazda from Paul Blouin Mazda was the best car buying experience I have ever had. The price was more competivive than anyone else in the state and the purchase process was straightforward and respectful of my time and intelligence. I was amazed at how quick and efficient the process was. The sales rep took care of me from the start of the sale through the financing. As a result it was an extremely effiecent and clean car transaction. I did not feel the strong additional sells from slick finance staff. Just what I wanted and needed. When I was leaving the sales staff asked me to recommend people to them when they ask about my new car. I told him that they neednt ask I would just tell them how wonderful the my experience was.
Would not honor the add is the flyer turned me away fast pretended not to sell me a car waist of time
Dustin was polite and knowledgeable. Had a car ready to drive. No pressure.
Always polite and responsive to any issues that arise with my 2008 Prius. Because it is a hybrid, many places dont want to touch it. They explain what is wrong and what they propose to fix it.
Bought my first motorcycle here and it was a nice smooth transaction.
MY son got a great deal hereAnd a great looking RIDE
Service department did a great job on a recall for the airbags. Free coffee and donuts while we waited.
Top notch, I bought a 2015 Indian chief motorcycle and Ive had nothing but great customer service!
Great for a quick inspection for my motorcycle but cant get my other motorcycle in for repair for at least 2weeks.
This place seriously rocks. Upstairs they have some of the best brands that you could ask for in my opinion.... Triumph, Indian, and Suzuki. But downstairs is where it really gets interesting. Almost any type of cool bike is represented down there. Very cool Hondas BMWs ducatis. All of them new or an excellent shape. There are Harley-Davidsons I mean you got to stop in if you like any kind of two-wheel Recreation. Staff seems to be excellent they were offering better incentives than the car dealership down the road and bikes are a lot less expensive than cars.. so the incentives were quite high percentage wise. These guys want your business. any Gearhead has to stop here and check it out
Ive purchased two motorcycles from them and the service is awesome. The prices are lower than anyone else around and when it is time for a service on your bike, the maintenance department is top notch!
The first motorcycle dealership my wife has ever felt welcome in. Very professional, courteous and kind staff.
Great service, no pressure to buy. Happy with my new bike
Friendly and courteous. ...made it very easy to purchase a vehicle
Nice people. Got me ready for my ride to Florida through Tennessee.
Best place in all of maine to buy a bike from great people anx great shop class a service there
Great bikes and I purchased one from here but not very good service
Coty was awesome - best and fastest deal ever
Best car dealership
I have always bought my cars from here and motor cycle .could not ask for better people. Paul blouin stands by what he sells and keeps his customers satisfied new or used I will always go to and recommended blouin s
Great place to Shop for a car or a motorcycle
Sales department is great. Service department is disappointing
Great service. Fun and friendly sales folks.
Great place to do business!!!
Sold me a Harley Davidson... No brakes on the rear,wrin w paperwork and faulty rear wheel
Great customer service ~ amazing pricing ~ clean ~ very friendly ~ love my Mazda CX5 ~ best /most important low pressure salesman ~ not 5 people killing you, but their on it, after care is wonderful ~☆☆☆☆☆
I bought a VTX from here and great salespeople !
These guys are great. For triumphs, theyre very knowledgeable and helpful.
Had exactly what I was looking for, perfect
The best place ever!
Awesome place to do business!
Bought a victory there, they were very nice and patient even when I made things a little difficult.
Okay 👌
Poor service last visit...service manager or another manager no follow-thru. ;(
Always fast and friendly service.
Friendly,,The sales man was great
Sales folk are very accommodating
Great folks to do business with!
Went for Triumph parts. Very helpfue
Super fair and reasonable.
Excellent service and happy customer
For the beat deals on cars and bikes go see these guys.
Not worth me going into detail
Great work
Didnt fix what needed to be fixed
Terrible. Get a new salesmen
Poor
Average service