When I bought my new house, I began considering a whole array of projects to brighten it up from the curb. Before spending a small fortune on siding and new windows, I thought Id start by replacing our old garage door with something more stylish. Up & Up was the 5th garage door company in the ATX area Id invited out for a consult, and offered me the best price for the same design.Custom doors do take a while to manufacture and ship, which I was prepared for, but Neil and his team took care of me by keeping me updated and explaining my options to remain within budget while still achieving the right effect. They also installed a brand new torsion bar and track as part of the price of the door, which is much quieter than the one it replaced.I really love pulling up in the driveway to see this door - which makes a great statement, as its the single largest design element on the front of the house.

The owner Neil is very knowledgeable about his products and made very good recommendations on the garage doors and openers to replace my worn-out equipment. When asked for his opinion by my wife and me, he gave an excellent recommendation for the walnut texture and color.His installers showed good attention to detail, were efficient and friendly. The replacement took about 4.5 hours; they hauled off the old doors, openers, and parts; and left the work area clean.The pictures show before and after - the white doors without the glass panels are the old doors. The frosted glass panels at the top are great - they let light in, but the contents of the garage cannot be seen from the outside. The new doors and Linear brand Model LDC0800 belt-drive openers are very quiet and smooth - the previous doors and openers sounded like someone was breaking into the house when the doors were raised and lowered! This was a significant enhancement to the usability of my garage and appearance of the house.From my experience, I can give a happy and unreserved recommendation for Up & Up Garage Doors.

I recently moved into a home with missing garage door sensors and no remotes. I called Neil at The Up and Up Garage Doors to get sensors installed and connect a remote. It turned out that the door was also completely unsafe. There was a vital screw missing on a roller and the garage door was crooked. One of the rollers (the one NOT missing a screw) was popped out. Neil went above and beyond to get our garage door situation fixed and did so in a timely manner. I appreciated his honesty, commitment to integrity, and reasonable price. Definitely recommend.

We were stuck inside on 4th of July with broken spring. Not only did The Up & Up return my call within minutes of my call, they also showed up and did the job the next morning (a Sunday on a holiday weekend!). Nicely done!!

I had 2 other companies come out and give me an estimate to repair our garage door and both wanted to replace everything which clearly did not need be done. The repair Tech from up&up, MR Garcia gave me a reasonable price and one hour latter all was fixed. The tech was professional and courtesies

I found this company through Yelp to look into installing a new garage door opener. They responded so quickly with fair pricing and came out the next day and get things done very efficiently. The owner Neil is very knowledge and professional. Will definitely hire them again for future garage door issues!!

Really good company. Did a garage door repair for me and then I called them back because the door wasnt closing again. However, the issue was the result of some spider webs blocking the sensor and The Up and Up were really great about the false alarm call out. They also got out the same day I called them and that was super good! I will use them again.

Neil’s response to my call was fast (he came over the next day). He explained the problems we had with the garage engine we have, said the engine is dying and did everything he could (Lubing, some new wires, and some adjustments) to extend its life and work for us until it actually dies. He refused to charge us and just said to give him a call when the engine dies. He is super friendly and trustworthy. I will definitely use him when it’s time to replace the engine.

Excellent service and on time!

This company was great! They quoted me a price and answered any questions I had in a timely fashion! They installed the doors today and I am sooo happy with the outcome! 😁

Prompt, Courteous, Quality! We were having several problems with our old garage door opener. The technician installed a new opener the same day, which has worked like a charm since. It now opens and closes quietly and smoothly. We waited a few months to rate them and have not had a single problem with the new opener.

After long research that is the best company out there for sure!I had issues with my garage door opener they came out and replaced the opener at the same day and gave me the best price out of all the companies I checked with.The technician was very polite and informative, Would highly recommend them and would use their service again in the future,Thank you guys!

The owner responds quickly and with a very fair price and realistic time frame. Very much appreciated!

Great service!!! very happy with the job performed by this company.my springs broke on my garage door, the tech showed up same day and installed new springs and did tune up and lubricate with no extra charge. Best garage door company in Austin!!Highly recommend.

Up and Up lets just say a BLESSING FROM GOD‼️🥰🙌🏽 This is My second time using there service and I must say very Great customer service, fast response, Great work and reasonable pricingNot only did I need them badly it was after 6:00 and my things are in my garage the door wouldnt come down it popped off track I didnt know what I was going to do but they came to my rescue within 30 mins of me calling them THANKS TO Jovani and Up Nd Up yall are the real MVPS Im truly grateful 🙏 and I just wanted to say Thank you guys very much Great job and a Awesome Team.

Neil was a true professional. He was able to identify and repair my issue within 5 minutes. He also went the extra mile by checking the bulb for the garage door and recommended a better type of bulb to maintain the life of garage!

Our garage door spring broke on Sunday night and in the aftermath also bent one of the garage door rails. The bent rail kept us from opening the door manually and getting our cars out.I called Up and Up and three hours later our garage door spring was replaced (we have two and both were replaced) and all was functioning again.The technician, Neil, performed the work quickly and all is working great. I appreciate their ability to get here on a Sunday night to make starting off the week a little easier.

Exceptional service. Diagnosed and fixed right the first time. Replaced a broken chain, tightened springs and lubricated rollers. Good guy. Highly recommend.

Don’t use this company. They did a sloppy job and have terrible customer service. I went with this company because of the great reviews and the fact that they got back to me rather quickly right around Christmas. I literally drove my car threw the garage. I sent pictures and was told I would need a new door. Sounded good to me. I was quoted about $970 dollars for the job. I paid half upfront and waited for the job to be completed. Everything was going so well until they installed my door and tightened my sensors but didn’t ensure they were actually lined up. It took me and my husband two days and many google searches to figure it out. Apparently the sensors are not included in the door install so why were they touched? I’m not sure. The owner attempted to charge me $50 for the technician to come back out. Mean while my invoice included trackers which they didn’t install. They just used my old tracks so no my door make a lot of noise it didn’t make before. Definitely the worst company I have used in Killeen!

Neil with The Up and Up has THE BEST service. My garage door slipped out of the track. He repaired it with better quality products. He came promptly and when he said he would. He is very nice and was very clear on what was and wasnt needed with a fair price. I definitely recommend The Up and Up Garage door service.

Up and Up did a great job with our garage door. Will definitely recommend them to our friends and neighbors.

My garage got stuck on a weekend day, after trying to fix it myself I got tired and called these guys. Response time was nice and didn’t take long for the tech to arrive. Super nice friendly guy. Overall had a great experience with this company. Will recommend them if you have issues with your garage.

Just want to say these guys have amazing customer service and they did everything I had in mind for me and even more. Great products and wonderful people. Completely satisfied.

Randomly found this place doing a quick google search. My car was stranded in the garage after the spring broke on my opener. I called around 6:30 and they had someone out within 15 minutes. Neil arrived and he was very friendly and prompt. He also taught me a lot more than I thought I ever needed to know about garage door openers and garage doors in general. I would definitely refer and use in the future!

These guys are remarkable. My garage door hasnt worked since I bought the home. Neil was punctual explained to me the issues needed to repair and took care of it remarkably. I would suggest these guys to anyone in need. 5+ stars.

It was a great experience. Needed help on a garage door and called several companies that didn’t return a call. Up and up came right out the same day and fixed my garage door at a great price. Highly recommend!

I’ve had up and up come out twice now for spring and sensor replacements. They respond in under an hour and make house calls same day. They had multiple chances to up sell, yet they told me that there were things I didn’t need. Fair prices & honest. 100/100

This company is great! I called and the technician was here in an hour. Neil was professional and friendly and did a great job, he replaced two springs in under an hour. I highly recommend!

These guys are great! They spent the time making sure everything worked properly. They took the time to help fix some minor problems with the garage door that were the result of a poor installation from the home builders. Now I feel like the garage door/opener is solid! Id use them again, no question about it!

We had our garage door break down on the weekend. Following a quick call to Up & Up Garage Doors, their technician shows up on a Sunday, explains the problem, and promptly fixes it. Knowledgeable, efficient and very reasonably priced.

Great to work with. Fast and affordable. Customer service was also very quick to respond.

Thank you Mr Niel,High quality of work, good service and best prices.Highly recommend!

Highly recommend them!The technician came over and fixed my springs and also threw tuneup and lubricants for free.Thanks much

My family used The Up and Up Garage Doors to fix my busted garage door (broken tension springs, loose cables) as a surprise gift. Even though the motor and remotes were not part of the repairs, Neil from The Up and Up Garage Doors came out to help troubleshoot my old remotes when they stopped working. Great service!

I was extremely pleased with Neils professionalism and courteousnes. He was very friendly and knowledgeable about his profession.

Wow!What a service by Neil.Really professional and good price,Thank you!

Very prompt and courteous service! I recommend the up and up to all my friends in Austin.

Great product and workmanship at a great price.

Quality knowledgeable work at a reasonable price.

Amazing service by the nice technician, highly recommend

Personable, intelligent, and extremely competent service. Have already used Up and Up for three houses.

Came out right away and did a fantastic job fixing the garage door. Price was right to!!