I was very happy with the service received by the tire center on the morning of October 29, it was very fast and the associates were very helpful.
I have always had a great experience coming to this location. One of the best Walmarts around here! Great work!
We went to the Avon location and although I didnt go with my husband, but he was out in less than an hour! Would definitely recommend!
Horrible. The service at the car care was very satisfactory, but Walmart lost my tires, I spent hours on the phone, I will not go through WalMart.Com again. Very lazy people. Incredibly unprofessional. I had to tell the manager that the tires were delivered to the store. Get off the covid excuse, start earning your pay.
Got 2 new tires and they ruined the valve in the TPMS assembly, when I took it back to them they replaced the whole assembly with a non TPMS,so I got a warning light. When I called to complain they said they didnt have the TPMS type valve assembly s (which explains why they sent me on my way with out telling me they ruined it and then replaced it with the wrong one with out telling me. ) so I told them just give me my money back for mount &balance, which was almost enough to pay a real mechanic to do it right!
Refused to look at my tire because there was only 1 staff on duty
Store would not use 5w30 oil in dead of winter bc oil cap says 10w30. But owners manual says 5s30 for winter. Aint the owners manual the bible? Sure is, but that would required them reading it lol. Too bad. Will go elsewhere. More lazy Americans..
Solid decently priced
Only had windshield wiper blades installed. It was done very quickly.
Always try to get Eric to help. Hes very thorough and I can count on him to get the job done correctly. Best employee they have.
Closed due to staffing?
Very poor service 2hrs did not fix my tire leaking said that they put it in water tank showing no leak lost 18 pounds of air in 3 months did not brake tire down to ck corrosion on rim very poor service
The worst quoted a price before service ended up sitting outside in the cold over an hour and was the worst experience everand did not put oil in my tires that should have been included in my tire rotation
I wanted to thank Ashley McLendon and Christopher Crumbly for their kindness, compassion and understanding. They are employees in automotive department at the Avon Ohio Walmart. I had a to be at the hospital this morning for my mother, but I also had to have flat tire fixed and visibly upset. They changed my tire immediately and got me on my way. Thank you so much Ashley and Chris.
Went to get my oil changed at 11, got fast service they checked my tires and fluids and was out by noon. Not bad! Good price, customer service, and service overall.
Dont waste your time or money. They cant even change a turn signal bulb right. They put the wrong bulb in and than when it didnt work, they suggested it was an electrical problem. I went across the street to Auto Zone, not only did they get the right bulb they put it in for free. Lazy people working at this walmart auto center.
Ashley was a riot! Christopher changed my oil and answered a few questions about tire pressure. They promised 60-90 mins and had me on the road in only 40 mins. Very satisfied!
Terrible experience. I needed two new tires put on my car. They said to come back in an hour, so when I came back they said my battery was dead and the mechanic, Eric, said it was “too cold” for him to go outside and change it. I said “why didn’t you call me?” They said “they forgot”. Only 1 kid, Daniel, was competent and showed great customer service, he went out and changed my battery and put the tires on for me. Thank God for him. Everyone else, awful! I’ll never come back.
Nice store. Friendly. But cant find clerks and not in most departments.
Very unpleasant experience, I ordered a set of tires because they were the cheapest option. When the tires arrived I went to the auto care department and the person who helped me didnt know what he is doing for the most part, but I waited never complained because he might be new or needs more training, after half an hour waiting they told me to come after 1 to 1:15 hours, then after I left about 15 min they called me and refused to install the tires because I have different size than the standard tires which I did change when I purchased the car at the car dealer ! And I have bee. Driving on those tires for more than 60K miles. Never again I will go there
This Walmart auto center is by far one of the worst locations to have to come to. I feel sorry for those who have had work done to their vehicles from this place, pray your wheels dont fall off. With what was supposed to be a simple battery test and warranty out, turned into something very frustrating. Just walking in the shop man door there were multiple vehicles in but not one technician. Get to the counter still no technician there was only one customer service person who even at that was yelling at a lady (yes yelling) to press the credit button which she did right. Come to find out the customer service rep was not hitting the right button. Come on Walmart this is beyond all help... Needless to say I left and will never go back to this location you couldnt pay me to.
Went there for New tires this morning and kid said he couldnt get one tire off because he was afraid to strip lugs? He then said he could put three tires on and stick the fourth one in my trunk and I could have it put on somewhere else. They should have at least one competent mechanic on duty for situations where inexperienced people dont know how to troubleshoot problems. I made him put my old tires back on then went to lubestop for oil change and tire rotation, I watched them rotate all four tires with no problems .The tire prices at Walmart are very good, service (at least at this location) not so good!
They do take appointments.installed tires that i picked up at another Walmart 57 miles away due to other walmart three or more hour wait in chardon.
It was fast and smooth. Friendly helpful workers.
Its OK please
Dont expect much in the way of customer service. Different employees will give you conflicting info and many of them couldnt care any less about doing a good job
Doesnt take appointments, 3 hour wait time upon arrival. Lacking staff to provide adequate service
Always a great experience here! The automotive team takes care of their customers
Terrible experience ! The manager started yelling. Would not believe that the car made noise after the tire change ! Never ever going again ! Ever !
I called the auto center the day before and they stated that they will be open. When I showed up in the morning, the manager stated that the employees didnt want to come to work today. So I had to drive another 20 miles to a different location.
Oil change was quick
Love this place!
Place you can trust
Extremely helpful
Horrible customer service
Exselent