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Sleep Outfitters
36040 Detroit Rd Suite A, Avon, OH 44011, United States
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Sleep Outfitters
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Sh
Review №1

Thank you Tom C. For the amazing customer service! Found the perfect mattress set up for my grandmother. Now she will be able to get a great nights sleep for a great price.

Ev
Review №2

Tom was outstanding in helping us find our bed for our first game. There was 0 pressure in the process and did a great job informing us on all the options!

An
Review №3

Tom sold me a great mattress at a great deal. Would highly recommend this place!

Li
Review №4

Such a great experience. My dad needed a new bed and since he is 83 with mobility issues we thought it would be good for him to try out an adjustable bed. Thomas Bagwell was so patient and accommodating for us to come in with dad and let him try out the bed and explain the controls. They offered a great product and warranty and I’m confident that dad will enjoy this new bed for a very long time. The price is unbeatable for a full service experience-delivery, setup and removal of old bed.

Ap
Review №5

Very pleasant and easy experience! Tom was very nice, explained everything to us and answered any and all questions we had. Although we looked at the beds over a month ago, his customer service was so great that we decided to come back to see Tom to get our bed. Thank you for all your help and can’t wait for our bed to be delivered!

Al
Review №6

Tom was super helpful with helping us figure out the perfect mattress for us!!

Za
Review №7

Tom was great! Took his time and went through each bed with us. He answered all of our questions with no problem. We are so excited for our new bed!

Ge
Review №8

Tom was seriously the best. He made everything so easy and answered our questions flawlessly. As far as I’m concerned, there’s no where else to buy a mattress in the area!

Sa
Review №9

Tammy Fields was wonderful and so helpful! Thank you for your time. We are thankful we stopped in today!

Ke
Review №10

Tom was incredibly knowledgeable and helpful throughout the whole process. His knowledge of the products and ability to answer all of our questions and guide us through the process was so helpful.

ti
Review №11

Great place! Tom really took his time in helping us find the perfect mattress!

Ma
Review №12

Shopping around for a mattress, first stop was Sleep Outfitters. Talked with Tom Bagwell and with his expertise, experience, knowledge I didn’t need to go any where else for my mattress!!! In and out was easy and FREE DELIVERY!!! Great job Tom!!!!

Ke
Review №13

I needed mattress and I was so thankful to be able to buy it in person versus online. Buying from Sleep Outfitters was as affordable as buying online and Tom was incredibly helpful. Definitely recommend.

R
Review №14

Best mattress store in Ohio, please look for Terry . He helped me decide on which mattress I need given my lower back issues. He even saved us a lot of money with discounts. I was promised a fast delivery . I am very impressed and encourage everyone looking for mattresses to go check it out and to ask for TERRY!

ca
Review №15

Tom was the most helpful sales person I’ve been around in many years. He knows the products and knows exactly what I needed for my home. I explained to him what I wanted, he showed me a few products and I was sold immediately!! Thank you for the great customer service and thank you for everything you do every single day!!

Ka
Review №16

Tom was a wonderful mattress salesman. His provided us with great info and we went home with a Stearns & Foster.

Ry
Review №17

Tom was very efficient on getting us in and out. He included on telling us all of the information we needed to know! Definitely a great experience with the help of Tom!

Ja
Review №18

Terry and Tom did a great job finding us a mattress that worked for both me and my wife, and were willing to work within our price range to do it! Good place to go, would absolutely recommend going to see them!

Eb
Review №19

Tom was great from the time I walked in, Tom was very knowledgeable and helpful in the whole process. I will definitely recommend Sleep Outfitters. Tom you did your thing!!!

Ja
Review №20

Tom was very helpful and gave his full attention to our thoughts. Hope I sleep fabulously now 😀

Ka
Review №21

Tom and Doug were fablous! Helped my mom find the perfect mattress! In and out! Would recommend them and their store to anyone!

Ce
Review №22

From order to delivery they were the best! Those delivery guys were the most professional! I highly recommend this company! Got my matress within a week like they said. This is the 3rd matress we got and the third time I have been very impressed!!

Ro
Review №23

Tom was super helpful with finding the right bed for our daughter! The service here is second to none.

Sh
Review №24

Tom was awesome - spent a bunch of time with me and explained all of the benefits for the mattress I was looking at. Quick delivery options too. I’m so excited for my new mattress!!

Mi
Review №25

Great service! Tammy and Robert were phenomenal!

Ko
Review №26

Tom was fantastic. Very knowledgeable, and willing to go the extra mile to make sure I got everything I was looking for!

Bo
Review №27

Excellent experience with Tom, very helpful and knowledgeable about each mattress and how it will help you sleep better!! Don’t forget to stop in.

To
Review №28

Tom Bagwell was very helpful & knowledgeable in helping us on our purchase of a new mattress & foundation. Highly recommend Avons Sleep Outfitters

Je
Review №29

Doug was great! Very knowledgeable and knew what type of mattress to put us in right away! He was very professional & the store is very clean. I would highly recommend anyone to get their bed here

Al
Review №30

Tom was awesome helping us find what we were looking for!!!!! Thank you

Li
Review №31

TJ was so friendly, personal and knowledgeable. I was absolutely dreading buying a new mattress - in the past it’s been MISERABLE. He made the experience SO easy. I feel really comfortable and confident in my purchase. I would suggest to anyone in search of a quality mattress to go see Terrence. He’s helpful and knowledgeable and will get you into the mattress of your dreams!!!!

Jo
Review №32

Tom helped me over the phone; so, when I can in it was such an easy pleasant experience! Tom gives great service.

Ty
Review №33

Brian was great. Let me try everything before I settled on a Tempur. He was definitely a “no pressure” salesman which I appreciated. Would recommend this store to everyone.

Ky
Review №34

Amazing service!!! Excellent, easy and fast service. Delivery was just what we needed! Thank you!

Jo
Review №35

Tom is the best he will take his time and help you find the best bed.

Je
Review №36

Thomas Bagwell was great on explaining about the different types of beds

Sa
Review №37

I needed to get a full size bed for my son. Never been to Sleep Outfitters and decided to stop in. Harrison was super friendly and helped me decide on which mattress to get. Quick delivery turnaround too. Can’t wait to have it delivered and complete my sons bedroom transformation.

Ma
Review №38

Very friendly and informative. Great experience.

Se
Review №39

Terrence T. helped me greatly. Kind customer service, and got me into the proper bed for my bad back. Steered me in the direction of an industry leading Tempur-pedic, and I could not be more pleased. Enjoyable to work with and was never too serious. It’s refreshing to deal with light hearted salesman who always want what’s best for the customer and put their wants and needs first. Will definitely be referring him to anyone I know and if you read this, give the man your business. You will not regret it.

Ch
Review №40

Olivia is a superstar!! She quickly and knowledgeably helped my family by recommending an adjustable frame and mattress that met our objectives. Mom was due to come home from the hospital and Olivia went way above and beyond to make sure everything was perfect. Thank you for your many kindnesses - well be back :)

El
Review №41

Great service. Very knowledgeable on the mattresses and helped me great a great deal.

Sa
Review №42

We worked with Ann in the Avon store. She was very helpful, and led us in the right direction. The store was very clean, and the mattress was very reasonably priced. We shopped at a few local mattress stores, and I feel she really had knowledge of the mattress industry. We were in and out of the store within 35 minutes. I also, liked the fact the mattress was made in Ohio. My son found the perfect mattress, and his new bed is wonderful! Thank you Ann!

Er
Review №43

Terry and Tom helped us out a lot. Great place to look for a mattress.

Dy
Review №44

Terrence had some of the customer service Ive ever seen and I will only be going to him for any mattress needs in the future. He got me everything I wanted and helped me find things I didnt even realize I would need. Thank you so much for all the help!

.
Review №45

Olivia at the Avon store was extremely helpful and pleasant to work with when getting our mattress. If you are looking to buy a mattress I would highly recommend Olivia. Thanks for all your help and efforts.

Ky
Review №46

Very knowledgeable.....great salesman!

Lo
Review №47

Our salesman doug was courteous at the avon store no pressure went out of his way to make us comfortable with our purchase would recommend sleep outfitters to our friends

La
Review №48

Came in today with my other half after having high hopes for a new bed this weekend and not being too sure after visiting a different mattress store earlier that day. We had done a lot of research online but still were unsure of what we wanted. Was getting a feel and didn’t want to feel pushed into anything. The worker Will at the Avon location completely read our situation and helped us perfectly. We weren’t even sure what bed we wanted, seeming we both had different needs and expectations, but somehow he helped us perfectly. So grateful for his expert advice and would definitely recommend this store and location over anywhere; and 100% ask for Will.Thanks again, Shannon and Ben.

St
Review №49

Olivia was very nice, knowledgeable, patient, and accommodating with me during my mattress shopping experience. Reasonably priced mattresses! Will was also very helpful.

Ka
Review №50

Great shopping experience. The staff was very professional and knowledgeable. Our consultant was William, I would highly recommend working with him. He was very patient with us as we tried to shop with a 2 year old. He also did not make us feel pressured to make a decision like some other stores we visited.

Ca
Review №51

The Market Manager here was very nice and helpful when it came to helping me look for the right bed for my new room!! He even gave us a great deal so we could end our trip and get on home :) ! Thanks for everything!

St
Review №52

Great help! Very satisfied!

An
Review №53

Olivia and Will went above and beyond to ensure my needs were met. Professional, knowledgeable and extremely accommodating. Thank you!

Fe
Review №54

Will was fantastic! It was a super easy and super informative visit. I know why I picked the bed I picked and I’m very happy with my purchase. Will made mattress shopping fun, and I highly recommend you check this place out. Worth the time and after shopping around, the prices can’t be beat.

Mi
Review №55

Very pleased with the service I received from Jon. Would recommend to others.

De
Review №56

William was extremely helpful without being pushy. We were really happy with our experience. We purchased our mattress today and it is being delivered tomorrow! Great customer service.

ka
Review №57

Went in to the Avon location and could not be more pleased with our transaction. Will was kind, professional and we felt no pressure to buy. We ended up purchasing 2 queen beds which will be delivered later this week. We will definitely recommend to anyone looking to purchase a new bed!

Je
Review №58

Olivia Bertrand was very helpful and very knowledgeable about the mattress best for me.

Li
Review №59

We purchased our mattress from Will at the Avon location. He is a super great guy, and was friendly and informative. My boyfriend was actually dreading going mattress shopping, but Will made it an enjoyable experience.

To
Review №60

Very happy with the experience we had. everyone was extremely professional and helpful. couldnt have asked for a better experience!

Al
Review №61

Excellent customer service. Will helped us with our mattress purchase. Highly recommend Sleep Outfitters in Avon!

Ke
Review №62

Kimberly was exceptionally professional and helpful. Above and beyond.A couple of weeks after delivery of our king mattress with adjustable frame I returned to the store to discuss options for trading our king mattress for 2 twin XLs so my wife and I could experience the adjustable feature independent of one another (each side does its own thing). Steve did an exceptional job providing me with my options and followed up a few days later to check in. Thanks Steve.

Br
Review №63

Great support and knowledge.

Ro
Review №64

Very friendly and informative! Would definitely return!

As
Review №65

Ann was wonderful. Very helpful and efficient! Super friendly and solved all my concerns with ease.

Je
Review №66

Will was absolutely amazing! What an experience! Will was very polite and knowledgeable.

Re
Review №67

This is the 3rd mattress I bought from the store manager Steve! He is great! I have some body problems and he helped me pick out the right one! No pressure! I am sending all my family and friends to him and know he will take good care of them!

Re
Review №68

Went in to Mattress warehouse to use a credit on a bed we had previously purchased through them. Steve ( the manager) provided outstanding customer service! They didn’t try to upsell me at all! I had two small children with me and they made whole experience extremely easy. I would highly recommend them to anyone!! Thank you Steve for everything!!!

mi
Review №69

Excellent experience. I recommend the Mattress Warehouse in Avon, Ohio. I worked with Jeff on the sales floor. He was professional, very knowledgeable and patient with all of my questions. The purchase of my mattress was quick, easy and hassle free. After comparison shopping several other mattress stores in the area I can say the Mattress Warehouse offered the best sales experience. They definitely earned my future business. Thank you.

Ja
Review №70

Awesome place to purchase a mattress from! Would highly recommend! Leslie was very knowledgeable and was not pushy at all while me and wife and child were looking. Great place and great price!

Ca
Review №71

Olivia and TJ were great!

Je
Review №72

The store was clean and had a good variety. Will was exceptionally friendly, knowledgeable, and was able to quickly direct us to what we were looking for.

Mi
Review №73

Great service and a great mattress! Got a mattress for our son and he loves it!

pa
Review №74

Anne was an excellent sales lady and would definitely come back here!

Se
Review №75

Bill was awesome. Very friendly, very knowledgeable and very patient. 10/10 will refer!

Mi
Review №76

We shopped the Avon store and Will Fitch was our salesman. He was well informed and very patient while we shopped. We took some time afterwards to compare products with pricing. We eventually purchased 2 Temper pedic bases an a matress. They had the best deal on top of their great service. Thank you Will. If were in need for another sleep set we will definitely be back.

Su
Review №77

Great service and attention. Definitely would recommend this store.

Em
Review №78

Leslie was very helpful, considerate, and very informative! Really accommodating to price and quality. Definitely need to see him when you come to the store!!

Ju
Review №79

Great atmosphere to be in! Leslie was very patient with me and and knew all the questions I could ask. I tried out several beds and I was able to find exactly what I wanted, will definitely be coming back here again!

Ta
Review №80

Will & Anne were a great help!! First time mattress buying experience & they made it so easy!! Thanks again! Highly recommend!

Ni
Review №81

Bought a new matress and bed frame, and i love it! Steve was very helpful and helped us pick out exactly what we wanted at a payment we can afford! The labor day sale saved my back!

Ca
Review №82

Kim was very helpful in finding the right frame for our needs. Thank you for a great experience!

Mi
Review №83

Will was very helpful and very knowledgeable. I would recommend any of my family and friends to come to this store. I will be excited to get our mattress !

Ka
Review №84

Pete Huckeberry is one of the BEST in the business. After working in a furniture store setting for years, I’ve never seen someone as genuine and dedicated as he was. We went in fairly late on a Friday night and he wasn’t the least bit concerned with their closing time, but he made sure we found the mattress that was perfect for me (and at an AMAZING price). I would highly recommend Pete to anyone looking for a new mattress because he certainly made my experience a breeze.

Sh
Review №85

Edit from original one-star review: I had originally posted a one-star review because when I bought a pillow the salesperson said I could return it as long as it stayed sealed in the plastic wrap that it came in. The pillow was very expensive, but I bought it because I have very bad neck pain. However it was clear that it wouldn’t work for my pain. (I covered it with a pillowcase over the plastic.) When I later tried to return it the manager said I couldn’t return a pillow. I felt I was penalized due to an error in communication between employees. When I wrote my review here, customer service originally said they couldn’t help me, but a superior has offered to honor what I’d been told, so I can get a new pillow (thank goodness.) I’m very appreciative of the support. I really just want to fix the pain I wake up with and am grateful to try with a different pillow.

wa
Review №86

Excellent store

CA
Review №87

Working with Steve (store manager) was easy and painless! He explained the features and benefits of my new Tempurpedic mattress and I love it! Will refer all my friends to him! Thank you Steve!

Re
Review №88

The service Leslie gave us was amazing, low pressure and right on!! He provided for every one of our needs and our wants, too! Thanks to Mattress Warehouse, our family will be sweetly dreaming for years to come!

Je
Review №89

Excellent experience! Worked with Jeff on three difference sales in 1 week. He was honest, thorough, and followed through on what he said he was going to do. I could not have asked for a easier or more pleasurable experience. Thanks Jeff!

Je
Review №90

Jeffrey Mcnerney this one is for you !! Thank you for the patience and great help you provided for my family and I . You made mattress shopping fun! its great to know someone takes the time out to figure out each need so that what you choose can give you the restful sleep. Im in LOVE with my new bed thank you once again :)

Ma
Review №91

Leslie Jennings was very nice and helpful. I bought two full mattresses fifteen minutes after I walked in. I saved lots of money too very satisfied with my purchase.

C.
Review №92

Steve was great to work with. Very knowledgeable and no high pressure!

Kr
Review №93

Leslie Jennings was great to work with. Didnt make use feel uncomfortable or pressured into something we couldnt afford. He was very nice to work with. Thank you

le
Review №94

Pretty good placeVery reasonableCorporate is Amazing all I can say is they treated me well. Very professional and courteous.Give it a try.

mi
Review №95

Extremely knowledgeable professional sales manager. Very happy with my purchase and the price I paid. Would recommend purchasing from The Mattress Warehouse.

Su
Review №96

I had been to numerous places looking for a mattress, I ended up at Mattress Warehouse in Avon and all my searching was over. Steve Johnson found the perfect mattress for me, I have a bad back so I needed somethings to that was comfortable and also therapeutic for my back and Steve knew exactly what I needed, he is one of the best salesmen I have dealt with, also I believe his name was Matt that delivered my bed and he and his assistant was asomome, so Thanks again to Steve Johnson.

Pa
Review №97

Ann made this fast and easy, Awesome 👌

K
Review №98

Leslie helped me find A great price and a great bed. This is bed number 8 for us and we love it

No
Review №99

Steve was extremely helpful and made the mattress buying process much easier than any store we had gone to previously! Great customer service!

Ca
Review №100

Went in over Labor Day Weekend, Will was super helpful directed us right to where we needed to look and made the choice easy!

Information
12 Photos
100 Comments
4.8 Rating
  • Address:36040 Detroit Rd Suite A, Avon, OH 44011, United States
  • Site:https://sleepoutfitters.com/
  • Phone:+1 440-934-0947
Categories
  • Mattress store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
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