Great customer service. Ryan is the best. They were under staffed & couldnt provide service in the time we were quoted. On top of that it was the wrong size tire. Ryan not only apologized but he searched for the tire we needed & ordered it. Then he discounted the price. He really came through for us. Ill definitely bring my business here again.
On a last minute whim I decided I wanted to get a new motorcycle jacket. I had 30 minutes to shop, and the manager knew exactly what I was looking for, was patient so I didnt feel rushed, nearing closing time. He helped my bf and I make smart decisions with our purchases. There was no pressure to purchase for a sale. He gave respectable, honest opinions about choices.Thanks Cycle Gear! I am 100% happy with my experience and purchase.Michelle Dominguez
I stopped by this Saturday for the first time to see what this place had to offer. I just bought a cruiser and an enduro so I was in need for some gear. I picked up two helmets, gloves and a jacket. Great to see they had a wide variety so I can also by gear for ridding my dual sport and dirt bike. From wife to kids they have you covered. The staff was very helpful and knowledgeable. They said hi as we walked in and explained all sales and promotions to us. They clearly liked what they did and it wasnt just a job to them. I am a business owner and know how hard it is to find good help and these guy rocked. I will definitely be back for more gear. Thank you for making this a great experience.
The staff has always been super helpful and no sales pressure EVER. They are very knowledgeable about gear and parts and what they dont know they will research. They are willing to check inventory of other stores when they are out. Maya was especially helpful.
Had a great experience. Great sales. Chris helped me find the right size helmet and was very informative and helpful! Will definitely be back for other purchases here.
The service is always top notch at the Cyclegear in Azusa. My only complaint is that their inventory is a little lacking for overseas brands like Merlin leather jackets. The nice thing is you can order online and pick it up at store. However, I like to try stuff on before ordering. Still, a very nice place to shop for motorcycle gear.
Chris was really helpful, which was great because I don’t know anything about motorcycle gear. Really great selection, including women’s gear.
1st time here . not a bad place. They even mount your tire to your rim. Lots of cool stuff for your bike. Staff was super cool😎. Keep up the good work. I will return.
Cool dudes helped me out with my needs . Definitely will shop there again.
Great Friendly Customer Service are hard to find nowadays. Thanks so much Moya for helping me find my batteries. Also Steven on helping me decide. Thanks again guys
Very helpful and insightful! Great customer service from the employees, would give them my business again
There are several cycle gears closer to where I live, but this one always has what I need and great customer service 👍
Great experience, the sales associate really new the layout of the store. He helped me find everything I needed in under a minute or so, was also very polite and informed me about a discount that’s available for riders who’ve taken a Motorcycle Safety Course recently. Overall the best customer services I ever had, 10/10 would highly recommend this location to anyone looking to have a great shopping experience.
If this place dont have what you want. No worries they will find it for you. Great service. Family oriented workers. They are there to make your ride safer and more enjoyable.
Great service, was extremely helpful on fitting, information and selection. I appreciate the efforts. I looked at my receipt but didn’t see the guy’s name that helped me guessing he was a manager as he was so knowledgeable
It was my first time shopping at a Cycle Gear store and I was happy I chose this location. I needed to buy my first helmet and Ryan was so helpful. I really appreciated his knowledge and couldnt be happier with my purchase. I will definitely be returning this store in there future.
I’m new to Covina, I came in to get some gloves left with $650 worth of gear because that’s how awesome the guys at cycle gear are. I loved my first experience there. The helmet fit was spot on and the young men were so friendly and very knowledgeable. Awesome store Cycle gear is my go to now !
Great store with lots of gear and if they dont have it they can order it for you. I love their financial options they offer as well.
And I thought customer service was dead (a.k.a. Chapparel) I guess Cycle Gear did not get the memo - Ha Ha! C.G. made the experience all that it could be and what it once was everywhere else. Had my item in stock, prices were better than nearby competition, fast service and no attitude. Maya A++++++ for effort and people skills!
Great store, the kids working there are always very helpful. Great customer service.
Great knowledgeable staff! Had exactly what I needed and I had already shopped at the big giant motorcycle dealers in and out of the area.
The electronic cruise control quit on my ADV motorcycle so I needed a manual throttle lock for the remainder of the extended PCH trip. I looked for the nearest Cycle Gear in Azusa California and they had what I needed on the shelf. The main point here is on the shelf.
Excellent service excellent prices and they’re very knowledgeable beats the hell out of Berts up the street
The girl there was so helpful. I have very small hands and needed something smaller than a small in women’s gloves. She kept looking in the back (3 x’s) to find me a pair and she actually did. She also made a suggestion for my first bike and was over all very knowledgeable and friendly. The young gentleman there that day was very helpful too. I visited the store on Friday, the 27th.
Cycle Gear is the only place that could change my 300 back tire every shop I took it too turned me away. Cycle told me to drop it off and on a half hour I picked it up and the employee said it was no problem. Also only $25 great service. Thank you will be back.
Came in to buy a pair of gloves. The girl with the tattoos helped me out. She was very helpful and friendly. Im a new rider and she helped me out to chose the right size and literally provided a solution for all my concerns. No stupid sales vibes at all with her. Thanks for the awesome dainese gloves!
It was cool. I just ended up buying a product that I was not very happy with at all after trying it outSo now I have to ride back out to Azusa to return it and I hope it can be returned without any hiccups.
AMAZING CUSTOMER SERVICE. 10/10 to all the employees there! Definitely returning!
Awesome, the young man that helped me out was extremely knowledgeable and helpful. I wish there were more of him in your stores
This place was great people were friendly and very helpful took the time to fit my nephew with gear for a bigger young man and at no time did he feel uncomfortable thanks a bunch for the team work on making his first experience a good one
Went in for a front tire and was recommended a better one than what I was going for. Super friendly and very knowledgeable chick that helped me I think her name was Jess. Better service than Berts mega mall.
Awesomeness! Bought moto X riding gear today. Ryan helped us... he was very helpful.Great prices.. I spent way under what I had budgeted..Im all geared up. Lets rip ... BRAAAAAAP!
Got awesome help and service from Jess. She answered all my questions and showed the great variety of helmets, jackets, and gloves. Will make this place my regular go to.
Courteous, very helpful showed availability and quick purchased.
Always fun to shop here. Bought my gear here. Today they put tires on my bikes rims. Great prices, great selection, helpful and friendly staff.
The shop was really nice and organized, and the girl that helped me was very helpful and super nice! Would totally come back again and again
Great customer service always a great experience with knowledgeable customer service representatives
Outstanding staff was great and ex-military which was nice to conversate with. Gr8 deals, so go in and check them ot angel your needs.
They dont have everything in stock, but they will order ot, and get it delivered to the store. If you dont like it, you owe nothing (and then you dont have to worry about mailing it back). The person working on the day I went was very helpful.
Purchased my helmet. Very friendly & helpful staff. Alma was amazing!
Staff was very kind, helpful, and was a great first experience.
Knowledgeable, professional, friendly staff!
OMG!!!! Customer service is a 11 out of 10 stars 🌟 Steven and Ryan are super knowledgeable and very helpful. My son is a beginner and We had lots of questions. Steve had all the answers and suggestions on what would work best. Thanks again
Great helmet selectionYou can find high end helmets on sale.Salesmen are knowledgeable
Best staff and no pressure sales
These guys dont even pick up the phone. No ones home. Cant confirm parts...Im not even making the trip out there.
Always have what I need in the store and always willing to order when not and ship it to me.
Came in last Thursday to renew my whole gear wardrobe. I got a helmet, balaclava, gloves, jacket, back protector, boots, leather conditioner & cleaner.I was in the store for almost a few hours trying all kinds of sizes for my whole gear & Alma she was very patience in helping me out.Alma is very friendly, & communicative.Checkout was a breeze and the store was setup all nice and neat.Thank you Alma!
First time going in and was welcomed by Steven. Went in to get a dirt bike helmet for my electric skateboard. And I was able to find my size fairly fast. Steven was extremely nice and knowledgeable. He also recommended some googles that were on discount but good quality. Looking forward to make another visit in the future.
Good place to pick up some common parts needed for bike maintenance.
Friendly staff low prices !
Today was my first time in the store, and I have to say that I was pleasantly surprised at how big the store was, and especially how helpful and knowledgeable the employees were. I would definitely recommend this place if youre looking for motorcycle accessories.
Hands down the most friendly helpful staff youll find ever, Ryan, Alma and Steven, will make sure to help you out no matter what! Recommended shop within the Los Angeles / San Bernardino Areas.
Knowledgeable and respectful
Bought all my gear here. Staff is way awesome
Awesome customer service, Steven and Thomas are great people. They are polite, knowledgable, helpful, and attentive to your needs. I will definitely go back to this place whenever I need gear.
Great staff here very helpful and good deals
Thanks to Ryan, Steven, Anita, great people here, needed something extra to protect myself during these times and this store was open for ordering online to store/home and with limited accessibility of products at the front door. I feel bad due to the situation changing retail operations and I feel as if it would change over the time, no way around it, but kudos to these guys keeping gear quarantined and staying available. Hope yall stay vigiliget and add more safe practices, hopefully coming up with new and better ways to keep the business safe as our world evolves.
Got my jacket here so many options. Great selection. Wish I had gotten my helmet from here they have way better ones.
Best place to shop only place to shop. Knowledge staff
Outstanding shopping experience!!Ryan is a true asset to your company. Im a old time customer of your products. I never get disappointed when I shop in any of your locations. Keep it up!!Mike C.
Went in to get a helmet for my girl, the guy helping us fit her for a helmet was very informative.
Good, knowledgeable staff on hand when I come in for oil, batteries, chain & sprockets. When you want a super deal, theyre worthy of a visit. P. S. Bike Night happens every 2nd Tuesday of each month.
Great store just bought a dianese 2 peice riding suit and boots. They also give veterans a discount.
Clean store great staff
Really good motorcycle store lots of items and gear for anyone
Very helpful staff
My son turned me on to this place, didnt know it was here and Ive lived in the area for a long time i used to go to cycle rider in mountclair but i guess ill be going here from now on, had them swap and mount and balance my new tires, like most places you have to take the tires off the bike 30 bucks per tire 4 dollar disposal fee its cheaper if you buy the tires there, most work i do on my own just because its too expensive to have these places do the work but Im gonna see what they charge for oil changes Ill let you know when i find out
Ryan was super great at helping to pick out helmet and jacket options for my 9 year old son. My son is very pleased at his new helmet.
Staff is very nice and friendly nice atmosphere large selection boots jackets accessories
Helpful and friendly staff, wide variety of parts, great for helmets
Always up to date with new gear in cali
Good place to shoo
Great tire prices. Excellent tire installation price and speedy install.
Great spot 4 all needs for riding in n out of the sun
Great customer service from mariah, very professional and treat me like family thanks again.
Had a good time.Ryan was very helpful
I love this place, and buy pretty much everything I need here.
Store is Clean, Staff were nice, but its smaller and merchandise stocked were about half of fullerton and lomita cycle gear.Update 12/2020:Selection are getting much better, but parts and tools dept. are still small.
Friendly, helpful staff. Id go back, for sure.
Great store. Helpful staff. Selection could be improved but is a smaller store.
Really take the time to ask what you want and make you feel comfortable with trying stuff out.
The store sales associate was helpful and friendly. Came by for a Replacement motorcycle battery and didnt like being left on forever hold by Berts Megga Mall down the street.
Nice selection of motorcycle gear!
Took care of me got basic part to get my bike back goin 🤙
Wish they had more women gear...good prices though.
Really great selection for the size of the shop, friendly staff.
Affordable sportbike gear shop in the Covina area and its local canyons for a quick ride
1st place I check when I need gear
Dude Zach, is the guy to talk to. Very patient and helpful
The best motorcycle parts, apparel and accessories store around
Nice shop fair prices
Great service, knowledgeable staff and cool bike nights with prizes and great deals. Just got a new set of tires!
Fantastic Inventory really friendly and helpful
Great service by Ryan.
Riding shoes are at a cheap price. Have more of a women selection than Brets.
They had awesome gear and great staff it was a great experience
Great service, great gear, great prices
Nice people but limited choices