Great staff very helpful. Highly recommended. If they dont have the part theyll help you find it, price it, and tell you where you can go get it

Great! We purchased a couple of things the staff is friendly.

I received excellent service over the phone as well as when I arrived to get a free exchange or warrantyThey were very courteous they were not argumentative they totally made me a happy customer. I will always shop there. Thank you

Workers are always courteous and smells nice!

Could not find my part anywhere.but these guys ordered it got next day.they had all i needed.not to costly

Never go to these auto parts store. No respect..you are always wrong if you are not Mexican. Sale very bad parts....

I absolutely love this chain of stores. Great pricing and customer. But I literally spend around 500 to 800$ s week with you guys. My house is around a hour away. My issue is almost every time I get the wrong part. I understand here and there. But not every time. And in my eyes my time is more precious then my money. Then I call. Get put on hold and nobody picks up the phone again.

Always a good experience. Convenient in & out.

I would make it my last stop // just saying

Got my RTB and got right out love seeing the same people

Robert is great! Great attitude and work ethic. Thanks for taking care of my batteries today!

Im having battery issues. the battery has haulted twice in 9 days. they keep saying the battery is reading well. the battery isnt performing well tho. the guy mentioned like 3 steps that should happen b4 they replace the battery. one is, bring the battery for a charge which takes hours. they arent offering a loaner battery while the problematic battery is charge tested. for a battery to come with a three year warranty they are hassling me. such poor service. if you need a battery shop elsewhere. i dont think ppl have reasons to lie about an experience with a battery. especially when its dying on me and Im having to call roadside for a boost and wait for them to arrive. he suggested my car may have electrical issues which it doesnt. DONT BUY BATTERIES FROM ADVANCED AUTO PARTS. VERY POOR WITH MAINTAINING THE WARRANTY!!!

I bought caps for my tire stems.

Friendly staff theyre willing to help you find whatever you need

The store was very clean and organized and the prices were not bad but the heavy-set lady that works there was following me around like I was trying to steal something which is not the customer service I was expecting especially since the store was a little busy and customers were waiting

Robert was helpful took the time to call another store and make sure they had the oil I needed. Its hard to find that kind of service now days.

I stopped here on a rainy weekend to buy some replacement wipers for the car I was driving. The 2 employees at this location were extremely prompt and helpful. One helped me find the correct wipers, while the other employee put them on for me as I was paying for them. Excellent service!

These gentlemen were extremely helpful with my questions about a check engine light. I felt like I should buy something since they helped diagnose my check engine light, so I asked them to check out my windshield wipers. Amazingly, the employee helping me told me that my windshield wipers were fine instead of pressuring me to buy new ones.

I left the store off Buckner because all they provided me was bad service so I put my stuff down and walked out. As soon as I walked in Balch Springs store Juan greeted me and asked if he could help. Every one was quick and very polite and definitely professional. This store was way busier than when I was in Buckner. And, I was in and out in minutes because they take care of their customers. This is my store even if I have to drive a little out of my way, atleast I know Im going to be taken care of.

Really bad experiences every time i come just one person working there

Good place right to the point

I had the oil I need for my motorcycle

Excellent deals at time

This place saved me so much money. I was looking for a catalytic converter on a Saturday and was starting to panic but they had my part and for less than 300.00. The counter guys were friendly and the shop was clean, and even better no condescending looks for being a woman.

Not my normal, go to for auto parts....but after not having my part at OReilly, I tried this place. The part was in stock but higher in price. I asked if they did price match or any discounts, and the guy sent me to the webpage. After putting in my email, I received 25% off! Very pleased overall. Great customer service! Keep it up, guys!

Very friendly and helpful. Employee very knowledgeable.A+

The guys in this place went above and beyond to help me and even helped the older black man when he came in and made it an ambulance this place is top-notch!

The lady at the counter was very helpful she help me find everything I needed if everyone was as nice and as courtesy as she was this world would be a damn better play

Ordered battery. Installed it and took my old one. So happy.

Great prices

Very busy in a Hispanic populated area and only 1 bilingual person at the counter every one looked to have the understanding of first day employees. Just confused and the ones who were busy wouldnt look at you because they were to busy trying to pull the weight of the majority who didnt know their job.

Every so often they the store is closed before said time. items are found cheaper in other places like autozone or orileys.. service is good but now i can see why the store is usually empty

Yeah they will definitely get what you

Slow customer service and overpriced. The only reason I even went in there its because I needed a last-minute item. Even though its close to my house I will go somewhere else.

Great place low prices beat anyone in town.

Ive had to pay a employee to put my light bulb in from my understanding if u had to unscrew it or move sum they couldnt do it but its all good

They were very helpful and reasonable priced.

Stopped by yesterday with my dad to buy oil and a headlight for my 03 nissan maxima. Was not able to get the gentlemans name but he was super helpful. After advising us on the best oil to use for my car, he also came out to my car to make sure I was buying the correct head light for my car. Which I wasnt. Turned out my car used the $100 headlights. He also helped us change it since it was a little more complicated than what we are used to. Even tho it was way more expensive than what I was prepared for, we came to Advance because of their GREAT reward program and discount/coupon my dad receives! We face $20 with the rewards program and $9 from their advertise discount. Any bit helped! Will continue to trust Advance for my auto parts needs fur to the rewards program and discount. More specifically this location for its outstanding customer service! Thanks again!!

Usually has almost everything I need, when I need it.

Reasonable prices and helpful employees

The employees are very nice, good service 😁

Kinda pricey

The employee from Advance Auto Parts Dino know how to find my part on the computer

Very bad service bought a relay that i didnt even use and they refuse to even give me any store credit.

I no longer shop with this auto parts chain do to incompetence and lack of professionalism.

They need more help.

Good Service Friendly People

Very helpful staff.

Knew the windshield wiper blades I needed and told me how to install them.

Good customer service.

Very helpful!

Good part but .......

Good customer

The guys where helpful

Great customer service

Fast service!

Good

Not so friendly service

Great prices

Great team

Great service

Expensive

Very friendly

Poor service

They gave me very good care with enough information about the part I bought

Excellent service

Its the best in Dallas TX

Excellent attention 👏 👍

Transmission oils are very expensive is better in Auto Zone

I consider taking a walk here before buying at some other store for prices and quality.

If there is alluda Hispanic

They do not accept returns ...

Every time they serve better

Very efficient people who work in the place

Bn