They have a huge selection of plants and flowers. Very friendly staff also.

I took two trips to this location to get mulch. Both times there were white trucks with yard crews of non-english speakers just parked in front of the garden center in the loading zone. There were so many that they were parked two vehicles deep. I needed to load 20 bags that I had already paid for. After waiting for abut 30 minutes for the trucks to move a spot opened up. I moved in with my trailer and loaded. As soon as I finished loading another white truck blocked me in and I couldnt get out. They also werent loading anything. They were just sitting in there. I tried to find a manager to address the issue but there was none to be found. I confronted the guy in the vehicle that blocked me in and he just pretended that he didnt understand me. This is the worst Home Depot I have ever been to.

7-14-17 @ HD in Balch Springs, TX. Kelvin, an associate, was pleasant to talk to however he was easily side tracked which caused our transaction to take longer than it should. I was buying a 42 Cub Cadet riding lawn mower. After the sale, I had to get my truck and move it to the loading zone where Kelvin said he would meet me with loading ramps and to assist in loading the mower into my truck bed. Parked my vehicle in an area in the Garden Center that was labeled (with sign) Loading Zone. Since Kelvin hadnt shown up yet, I pushed the mower from the back of the Garden Center up to the loading zone and waited on the ramps to arrive. Kelvin, another associate, and a man named Al (who would later be identified as a manager) showed up in the Garden Center with the ramps. Kelvin verified the sale by checking my receipt and left once again to retrieve the key and supporting documents for the mower. Instead of assisting me quickly in getting the mower loaded, Al started telling me to move my vehicle because I was parked in a fire zone and I was impacting everyones ability to leave in case a fire got started. I looked at him and told him that it was an approved loading zone. He told me to move my vehicle and they would get the mower loaded shortly. Mind you, my truck was already running with my mother sitting inside due to the heat, so I climbed into my truck and rolled down my window and called to Al to look at the sign that said Loading Zone. He got irritated and yelled at me to move my vehicle. So I did, back into the parking lot and went inside to the customer service desk in order to talk to a manager and to void the sale. The service desk called for the store manager (named Will) twice. He never showed up. While waiting for a manager to show up, a fight between two other patrons broke out near the service desk. Jeannie, an Assistant Manager, arrived and asked if she could help. She was very pleasant and listened to everything that happened and provided a refund for the mower. I would recommend not shopping here until management makes improvements in leadership and customer service.

Well stocked, friendly staff, and all you could need for your home or garden.

Spend one hour waiting for service at garden, called 3 times and nobody helped... disappointed....

Great service

Because I work for Home Depot