Great location, cold room, not sure if the heater is broken. I tried to call for assitance since the close the front desk at 5pm but no one answer. had to run the hot water for a few minutes to get the steam out of the bathroom so I was more comfortable inside the room. I would definitely not recommend the hotel.

Owner was very nice and helped us out after I realized I under booked our party. Super helpful. Older but well kept hotel with really cool themed rooms. Loved our stay!

I stayed at The Charles Inn during early part of June. The Inn itself is cute, but not practical by any means. No amenities to speak of and make sure to bring your own toiletries. Also, the sheets where like sandpaper. I wouldnt have left this review, however, until I saw the owner criticizing the way downtown Bangor celebrated Pride this year. Quite honestly, I was in love with the downtown area so much that I overlooked many of the hotels shortcomings because I thought they were a part of what made this community so welcoming. Now knowing that the owner wants us to be who we are behind closed doors, I will never be staying behind their closed doors again.

Positive: The location with the Falls is fantastic! We were able to walk from one end of the park all the way to the aquarium in one day. We absolutely loved our stay! Negative: Parking is not ideal, but I cant really complain about the parking either.

Charming, clean, convenient is who Charles is! We had a fabulous stay and Kristin took great care of us! A must when visiting this cool town of Bangor

I’ll sum this place’s value up by repeating the old real estate mantra - location, location, location! The rooms are dated but comfortable enough, although the room we stayed in did not have any workable desk space for working remotely. We did have to ask for a WiFi voucher for any reasonable connection speeds. Fireplace was wallpaper. The real downside here (at least in summer) is the window-mounted A/C, which is loud and difficult to control well enough to get the desired temperature in your room. Friendly and efficient front desk service.

Excellent service, comfortable beds, and the best decor ever. I can’t recommend it enough!

One of the best experience, I have had at any hotel. Wonderful service and some of the most AMAZING themed rooms. You are in for a treat. If you can ask Al or Leeanne for a tour. You will not know which one to pick.

Great location to excellent resteraunts and coffee. Such an inviting hotel with so much charm. The room was comfortable, clean and cozy. Ill definitely be visiting again! Blaze right next door has excellent burgers and pizza.

Its a very cute inn with a beautiful interior. The check-in was smooth and the location simply cannot be beat. The room is small and old but clean and has a great decor. However, theres one big problem and the description on Google Maps is simply untrue - theres no free wifi. You actually have to pay for it. That is false advertising and they should update their Google My Business page to reflect the reality. As I feel cheated, I can only give it 3 stars max.Update: For my second day of the stay, I did get wifi access by asking for the code after seeing Sandys response. I will raise the rating to four stars; however, I suggest that they improve the check-in process to make this completely painless. They should have the wifi password AND the voucher code written down in the room. That way, no one has to go back to the lobby to find the wifi password and then being confused when they are asked to pay for the wifi. I really hope they can improve this soon as there was no mention of the voucher code when I checked in and nothing in my room was helping me to connect to it.

I LOVED this hotel. Close enough to everything, didnt need to rent a car. The room I had was the Travel Channel room. I had a view of the Christmas tree outside on the square. So cozy and warm with so much character.I worked there and had no issues with the wifi.The staff was very accommodating and went out of their way to make sure my stay of 9 days was pleasurable and affordable. I will definitely stay there again!

The Charles Inn is a poorly constructed hotel in downtown Bangor Maine. The cheap themed rooms are awful, and the owner of the business is a homophobic blight on Bangors Inclusive and open Downtown. This business is not safe for LGBTQ2S+ people.

A beautiful and historic location surrounding by delicious eateries and local shopping. I love the themed rooms and general atmosphere. Beautiful art work and pictures hang on all of the walls detailing the rich history of the area. Fantastic staff and great location. I look forward to experiencing all of the different themed rooms that they have to offer.

Perfect location and a very helpful/friendly staff. I highly recommend “The Kings Suite” if you are into Stephen King stuff. If we ever get back to Maine we will definitely be staying here again

We really enjoyed our stay at the Inn. Its location is right downtown in Bangor, so you can wander around an hit a lot of hot spots for shopping, dining, and drinks. Service was phenomenal, we were having trouble with the heat in our room and the innkeeper and the maintenance man were at our door within a minute to correct the problem. They were kind and helpful throughout our stay! Its a really old building, so the rooms are also old. Its apparent that the owners take pride in the hotel and work really hard to maintain the historic building and keep the rooms clean and comfortable while maintaining a classic, historic feel. Lots of the furniture pieces throughout the hotel are antique and absolutely beautiful. The sofa and chairs in the lobby are fantastic; as were some of the pieces in our room. The building itself is beautiful and it has a very interesting history. Although the Inn may not be for everyone, we really enjoyed our stay and will certainly return. We loved the unique, historic feel of the Charles Inn and all of its neat little quirks and personality. There is a little coffee shop attached to the inn that serves awesome coffee and treats, too. If youre looking for a regular hotel with carbon copy rooms, a pool, and a continental breakfast, you might want to stick with the major chain hotels. If youre seeking something a little more interesting and historical, I highly recommend the Charles Inn.

I had a wonderful stay at the Charles Inn on 08/27/2020. The room was huge. Lot’s of Stephen King memorabilia! Proprietors were attentive. Great square in front with bars and restaurants. I’d stay again gladly.

The staff is probably the friendliest people I have ever had in my travels, and Ive traveled a lot. Themed rooms which is cool, old school colonial vibe. Only complaint is a dog started barking at 6am and didnt stop till check out.

Great location. Dirty towels and bed linens. Bed and floors made tons of noise. Staff was very nice.

Staff here went above and bebeyond for us!!! The study was such a cool room, and they even went with me to find a good parking spot since I was terrified of getting towed. All in all this place could charge way more and I would still wholeheartedly recommend it.

Great pet friendly place to stay.We loved it here. Kristen was incredible, professional, knowledgeable, patient and informative.We opted for the (Stephen) King Suite. It was huge, great comfortable king bed, good size TV and clean.The Shining poster in the bathroom, press in the bedroom corner and SK books were all a nice touch.The hotel is located in the heart of downtown with restaurants and breweries at walking distance. Overall, would highly recommend.

Great location!

I wouldn’t stay anywhere else! From your room you get to take in the city. The decor is exactly what I was looking for on my first visit to Bangor. The staff is very helpful and truly cares about this hotel! Continued success!

We stayed in a themed room that was extremely clean. The staff is very helpful and will remedy any reasonable concern if you just let them known about it. They want you to enjoy your stay. I recommend the themed rooms.

This place has got amazing staff! A huge improvement from what it once was and the work put into the building is astounding. I love the quirky and historic feel, the rooms are all very different and great. They really have something for everyone. When its busy you might not get the room that best fits you but youll be lucky if youre able to land a room there at all given how fast they fill up for every event down around that area. I cant even stress how helpful the staff are here, and if you get a chance to meet the owners theyre wonderful. You cant get a better location with staff that know more about the area and its events. Enjoy because you really become apart of their family.

Went to the Impact Festival at the Waterfront. It is within walking distance from The Charles Inn. The Inn and its staff are very nice and courteous. Rooms are clean, average in comfort. Linens and towels and such could use an update. But still a very nice place rest and relax in between adventures in the heart of Bangor. ✌😎

Great service! We loved our room we stayed in! The themed rooms are fun! Very quite an the room was very clean. Bed very comfortable!

The first time we stayed here we had a great experience. We got one of the newer rooms and were satisfied. The second time we stayed we asked for a microwave and fridge, and confirmed at check in that we would be getting one, and we never received the microwave and fridge in our room. Their response was well, its good I didnt already charge you for it. In addition, the coffee maker in the room was so dusty that it was not usable as well as our allergies were acting up from the other dust in the room. When I tried to reserve a third time, because they claim to be pet friendly, I was quoted a price on the phone and told that my pets would be allowed but he wanted to check to see if he could get me a better deal and would call me back. When I did not hear back, I called again and was told he would call back again. When I was called back, I was told to check in with the other hotel that they owned and they would be able to accommodate us for the week. When I called the other hotel, they told me that could not have our pets. I called the Charles Inn back and they said oh well. So, while they state they are pet friendly they are not and they are not honest about it.

Great quite place right in the heart of downtown. Great big rooms have a nice old feel to the hotel with a lot of historic facts. If you live history and want to loose yourself in the historic era the this is the right place for you. Staff are really nice and pleasant to deal with.

We stayed here during a two day music festival at the waterfront. Very friendly and helpful staff, clean spacious room, great location. They offer parking that was cheaper than the event parking in the same garage. Short walk to the venue, and lots of options for eating, drinking, and shopping in the immediate area. Prior to booking, I emailed them to clarify some concerns, and they were very polite and accommodating. Despite them warning us that our particular room might be a bit noisy at night, we found it to actually be very well sound-proofed.I like that they allow you 24 hour access to the parking garage that is locked up at night, and they provide a key to the lobby door so you can go in and out at any hour (the hotel lobby is locked at night).There is a connected coffee shop, where we had some great coffee and a good light breakfast the next morning.

Had a great stay at the Charles Inn. Staff here are very friendly and knowledgeable, the beds are comfortable, the location cant be beat, and the prices were shockingly low given all those factors. The rooms are decorated a little eccentrically -- at least ours was -- but thats part of the fun.

Positive: The location was really convenient

Love this hotel! Room was cute, CLEAN, and comfortable! Kristin, the amazing lady running the hotel, could not be more friendly and accommodating! Answered all of my many questions about the area, so knowledgeable!Will be staying here again.

Loved it. Great location. We stayed in the Paul Revere room 310. Very unique and appropriate for this historic hotel. Very pleased overall. The carpet did smell a little funny. 10/10 would do again.

Such a lovely, quaint place to stay! Right in the heart of Bangor, Maine. Wonderful!

Room was good! No parking which sucks, and feels like a sketchy part of town. I would never pay full price for this hotel, but we had a coupon. Front desk lady was very friendly. Lots of history about this place.

Its all about the atmosphere. Great location within walking distance to many restaurants and coffee shops.

Front desk staff was amazing, Inn was very nice. Not too many frills, but good for a night or two. Beds are super soft, if you are like my wife and I and like medium to hard beds, you wont sleep well.

This place has charm out the ears, friendly staff, and is in the best possible location in all of Central Maine. Walking distance to everything downtown, the Kenduskeag Stream Park, and the Waterfront. Easy parking on the street or the nearby garage. Its a historic building and could probably do with some updating, but its comfortable.

Good location and very friendly staff. We stayed in a basic room on the ground floor. It was very clean but the bed, linen and towels could do with an update - we noticed some stains. The floor was also slightly sloped in our room which was a bit strange. The free WiFi kicks you off after a while and you have to pay if you need to use it. Nice coffee from the cafe next door. Indoor parking is 2 mins away and $6 for 24h.

Over priced, rooms barely have heat, and certain staff treat you like you were on the police watch list. For a private owned establishment, one would expect at least common courtesy as a paying guest.

The excellent customer service provided at the front desk makes up for the underwhelming housekeeping. Overall this is a quirky historic building, with an excellent location. I will certainly be back.

This is an older hotel and the room was pretty basic. It has a a lot of character. It is in a great location. The staff was super friendly. Ill be here next time Im in Bangor.

Its old but well renovated. The location is so convenient, right in the middle of downtown. The front desk lady was super nice.

The hotel was super cute. Definitely a little dated though, which you sort of expect from a historical inn. The lamp on one of the bedside tables didnt have a light bulb in it, and the water pressure was abysmal. But really friends staff and clean rooms.

Great hotel with lots of charm. Owners and staff were excellent. Highly recommended.

Very unique, fair-priced, with friendly staff and comfy beds. Showers could use some work! Otherwise excellent and worth a visit.

We have stayed at The Charles Inn several times and always enjoyed ourselves! The staff is wonderful. The rooms are clean, and the location is perfect!

Great staff! So friendly, and welcoming! And Mac that works the front desk, hes a riot!! Gave an awesome dinner recommendation also!!

Tub was broken it would not fill and the walls are thin and you can hear your neighbors (everything). Other than that the rooms were clean, nice size rooms, the service was great; if there was any issue the desk clerk was more than happy to help with any issues we had and was very friendly.

Reception was courteous, no problems there. But once we got to the room is when things went downhill. The room itself was extremely dingy, nothing like advertised. The sink didnt work properly and there was a hole above the bathroom that seemed sketchy. The bed was wildly uncomfortable with sheet stains, and we could hear a dryer hammering away through the walls. There was also a screaming match happening across the hall, but that isnt the hotels fault. We left at 11pm that night instead of staying as we genuinely didnt feel comfortable sticking around.

Nice old property on one of the main streets for eating and entertainment in Bangor. The city itself has the charm of a post-industrial rebuilding project

Friendly staff and great room, we were upgraded to The Travel Channel Suite !

Happened upon the coffee shop nextdoor and walked over to talk to the reception desk about their pet policy. the female owner happened to be up at the desk at the same time and they were extremely friendly and welcoming. the pet policy is so reasonable for such a lovely location. she also was so kind and offered a waffle up to me right away because they were just starting breakfast. delicious and friendly. cant wait to come back and enjoy the whole eperience

Quaint and pretty hotel, right in the middle of Bangor. Very nice staff. My wife and I will stay here any time were in town.

Super friendly staff, quaint rooms. Coffee shop next door, with many food choices within walking distance.

Great location, courteous staff. Definitely some old creaky floors but everything was clean and well dressed. Renovations were still happening at the time of my stay

Great place to stay. Fun themes and lots of shops and places to eat near by.

Old fashioned charm and great downtown location. Travel suite was extraordinary.

A lovely inn! a very enjoyable overnight stay; friendly, helpful staff & quite close to some nice places to eat

Could be a great hotel, but they drop the ball in the simplest ways. They go cheap in ways that completely devalues the experience.Ketchup packet shampoosStarz package but not HBO (I only care because the Game of Thrones finale was on the night I stayed)Cheap pillows and a lowsy bed.Their claim to fame was being on Hotel Impossible... which should be embarrassing, right?Again, awesome property in a great location, but they go cheap in the simple things.

OK rooms, TV was kind of small. Also would have been nice t ok have a work desk. But the place had charm, and wonderfully located.

I came for the waffle and tasting event. It was wonderful! Ill definitely come back

Great location! Very quaint and historic hotel that is reasonably priced.

Charles Inn in Bangor Maine centrally located to all the summer activities and the waterfront! Hotel itself is a little dated.

Old fashioned hotel very quiant

Good place to stay. The public garage is closed on Sundays so do not part there sat. Night.

Great historical hotel, very quaint, friendly helpful staff, central location downtown, great coffee shop, pub, restaurants surrounding .loved my stay.

Room was comfortable, proximity to venue was excellent, and front desk staff were pleasant and accommodating.

Central location but our room was dated and a little unclean. Reasonably priced though.

Wonderful place, customer service was fantastic, place was clean, decor was interesting and fun to experience and we had a room with a theme, very nice room.

Great beer, lovely food and excellent wine choice. Superb. Best place in the area

Old school hotel with themed rooms. Pipes are a little noisy but a great experience.

No pizza

Charming place to stay for a short visit. Perfectly located right in downtown Bangor.

The hotel was very nice and the clerk helped with everything we needed. The view outside was directly into downtown and looked great.

The staff was amazing at the Charles Inn. The rooms were comfortable and the location was outstanding.

I was told there would be ghosts. I saw no ghosts.

Such charm and character! Love the themes of the rooms!

Nice Historical Building. Staff was great, took us on a little tour of the inn.

Clean, cute vintage feel. Welcoming staff, extremely convenient location.

Excellent serviceCoffehouse next door is amazingPerfect locationRooms are ok

Location was the only plus about this hotel. First of all the sheets in our room were dirty (didnt notice until the front was closed), Air conditioning was loud and if turnned off still made noise, online it says breakfast which there was not, you had to pay for parking or park on the road between specific hours,And wifi was $10

Coffee shop right next door has the best coffee I have tasted in a long time

Super nice people lol rooms are very clean but dated, windows were old and very dirty on the outside couldnt take picture of beautiful view. Tv is soooo small could barely see it from the bed and volumn didnt work...nice tvs are so cheap now they need to upgrade. Noisy bed lol We had a good time but for the price will stay at the casino next time. Quaint.

Wonderful space with ample historic personality and best costumer care EVAR!

Good location and very nice staff but below basic furnishings, stains on carpet and towels, and a truly awful bed.

We enjoyed staying here and Danna the hostess was very nice and very committed.

Friendly staff, basic rooms, parking is down the street, but location is great for Bangor weekend nightlife

Grat staff, interesting rooms and very convenient location.

The service was very friendly and the location was very central. The bed was comfortable and it was nice sleeping in a piece of history

Great place......great staff.....

Nice and quiet once you get in the place.

Perfect location for downtown fun. Nothing fancy but very clean room, and friendly people.

The best hotel in Bangor, the study is litty

Very cozy place 10/10

Located near pubs and restaurants small cafe near the front entrance the rooms are clean and each have themes friendly staff and the place is pet friendly

Great location for waterfront concerts!

Fun little place with themes rooms

Didnt stay there... Was Playing Pokémon go and its a pokestop

Perfect location great drinks and food