Very nice store shop. I got what I need. Workers are very nice and friendly...

Lots of cool stuff, from camping gear, to water shoes, to even cool bluetooth speakers.

Customer service is great! I paid for several items and forgot about my coupon. They figured it out and they applied the savings.Im always looking for Serengeti Sunglasses and they frequently assist me with locating them and having them sent to the store in Banning.Wonderful staff!

Excellent service from the gal in the register to the two fellas in the back helping me with non slip tennis shoes. I was there at about 8:30pm and all 3 had a smile.

They have a good backpack selection at good prices

Customer service was awesome! They even called anther Big 5 to try and find the shoe size we needed. We ended up buying from somewhere else because of the lack of size options, but well be back for other equipment for sure.

A nice store. I get my work shoes. Grandkids finds skateboard and skates.. socks and equipment for recreational stuff

Google says they open at 9am. Showed up and their door sign said 930............

I always forget all the cool stuff they have here...Id rather go here then a big box store for my outdoor needs.

Staff were very nice,good sales too!

Big 5 is advertised as a Guns and Ammo store however avoid this place at all costs if youre looking to do a PPT. I dont have experience with buying a new firearm or ammo from their inventory, but PPT is a nightmare!!! I called a few days prior to confirm if they do PPT and the person over the phone told me they do, but only for long guns. Fair enough.Fast forward to the day of. When we got there, the person behind the counter said it would take at least 1 hour to get this done. Since I didnt have my real ID, I had to go home to grab my passport. Fair enough. My fault. However, the clerk refused to let the seller get his portion of the paperwork filled out while I go back home to retrieve my passport. The clerk also stated that since they only do PPT once every couple of years that he would have to go and read up on some books. Which is the reason why it was going to take at least 1 hour to get this done.So I dont get it, the clerk, who works behind the Guns and Ammo counter in the sporting goods department, has no damn clue on how the PPT process works? Incompetent!I will NEVER conduct business with this place again! I will advise all of you to do the same when it comes to firearms. I will inform all of my friends as well. What a nightmare!!!! Avoid at all costs!!! Go to your local firearms dealer instead! The headaches incurred while dealing with their incompetency will drive you insane!

I like big 5 cause you can find name brand shoes cheap .there always good deals

Good deals grate customer service

Rude employees who insulted me and refuse to follow masking guidelines. Also, everything is overpriced.

I love going in here, they are very aware of how many people are in the store. I got what I was looking for, used my $5.00 off coupon and there was a bigger price reduction. Made my day!!

Outstanding employees had an issue with a safe and when there seems no solution the manager stepped in and I left a happy camper with a safe I wanted thanks

Very rude manager. Kept walking past me while I was looking at fishing lures. He asked several times what I was looking for so he could help me leave quicker. They will not have my business nor my familys anymore.

My granddaughters favorite place to get Tyson beanie toys

Top notch sporting good store

Im going back that should say enough 😊. I didnt know they had all the things I was looking for ❤😊

This time, a jacket for my granddaughter!! I always find what Im looking for🎄

Store is clean, staff very helpful & friendly. They had what wanted.

Employees very kind,Ready to help and always asking if you remembered your coupons.

We did not have a good time at Big 5 Sporting Goods. Did not even get to go inside the store. Too many people outside in line. So we went to the Hobby Lobby next door. My wife spent all of our money at the Hobby Lobby. Oh well.

Great costumer service and staff is always friendly

Great place for ear pro. Forgot mine and we were going out shooting.

We wanted to order a shotgun that the store normally carries. The manager refused. He said they come in on a first come first serve basis. He refused to let us fill out the FFA paperwork or purchase it in advance. Dont waste your time

Went to get shoes that were waterproof and a worker helped us look through their winter section and recommended snow boots. Ended up finding some really nice ones that actually look good and really work. The employees were pretty nice and Brian was very friendly. They may not have everything or run out of stock but they will help out and much as they can.

Nice people very great service the store was very well stocked with all supplies

Great surprises in here...at least I was...great boots for Granddaughter as well as for.myself...for less than $50 for the both! Great quality...not to mention the wayches...oh my...real sweet watches with all the trimmings for 75% off...i was beside myself to find US Navy Watches (reg. $59.99 now $14) believe it...and even real nice Smith and Wesson watches, I think I paid 13 for the S&W...amazing. Customer service...AMAZING, 3 CUSTOMERS in shoe dept., had them running...never dropped a shoe....never skipped a step. I often forget about Big 5...but...Seriously...should be on my list, at least to drop on and see what deals they got...history has proved to me that Big 5 wont let me down...

This Big 5 has only been open about a year. They have a good selection and it looks like any other Big 5. Everything is clean and in order which I really appreciate!

Got really cool knives, n guns, n they hace cross bows super cool. Kinda expensive, but its all good quality stuff. They hve shoes, n clothes like atletic clothing, n sport gear.

Ok

Went in to get a charcoal chimney for the BBQ that I had seen in an advertisement for Big 5. Got to this location and found two on the shelf. Made in China and the build quality felt lacking. The handle was attached to the body with two tiny sheet metal screws which were already loose and wobbly. Decided not to get it after all. Staff was very nice and greets you upon entering the store.

I came here to find a specific item. I know that they carry it but I could not find it. When I ask for helpfrom an employee you would think that I was asking them to move mountains. It turns out that the item was out of stockbut it took this employee 10 minutes of rolling his eyes, huffing and puffing, walking back and forth, and muttering under his breath before he could tell me this. I was able to get the same item from another store less than 15 miles away and I didnt have to put up with a poor attitude from a lazy a**hole.

Horrible customer service plain and simple.

I bought an awesome knife it was an old fashion style buck knife. And Big 5 has everything you could possibly need for outdoor camping. Must visit.👍

Had a great person help me this morning with selecting some good hiking sock. And sock for my other younger child. Thanks for all the help and for the military discount that was offered. Make sure to show your military ID and they offer 10% discount on your entire purchases.

I havent been to this store since they reopened, but I really like this store. I hope it continues to do business here.

The staff is very friendly and helpful. Join the one day deals to get really great prices

My husband and I visited this store twice. Once to scope out some bikes we found on sale and then again to purchase said bikes after doing further research at home. Both times we visited the store, a week apart, all staff members who assisted us were helpful, informative, and just down-right friendly. The manager was involved in both of our experiences to some capacity and you can tell he takes a lot of pride in his store and his staff and that he puts customer service first on all fronts. The customer service alone at this store will be the reason I return in the future for any sporting good purchases.

Found items we wanted, no long lines, pleasant employees.

We went to Walmart to get a fishing license renewed. Their machine was down, so they suggested we try this store. We didnt even know there was a Big 5 in the area. We went to a side counter where there was an employee who was free. She said we had to go to the register for it. I thought it was odd to have the cashier do fishing licenses, especially when there was only one cashier, since its not a quick purchase. When its our turn the cashier says she cant do the license since she doesnt have a log in, so she has to call Roxy (?) over to do it. Oh boy, its the same girl who sent us over there. She checks and sees shes already logged into the system and then has the cashier do the license. After a few moments she proceeds to help customers on the other register since we are now tying up the line getting a license. Our lasting impression of the visit was how unpleasant Roxy (?) was overall, especially when the cashier made a simple error trying to do the license.Hopefully this experience is not the norm, and someone was just having an off day.

Very helpful. And polite.

A lady name Roxy helped me finding a punching bag I needed. When they were out of stock; she helped me find a similar punching bag that works great. Then she helped me load up the punchung bag. My visit was satisfying. Ask for Roxy shell give great customer service.

Great place to have around especially for the men

I come here very often.. always find a good deal on something, especially with the coupons they send you via email. Clean and organized, friendly and helpful staff!

We went in there to do an exchange and the process was very simple and the staff were all very polite

Great cistomer service

Always use your email coupons. You can get some good deals with the email coupons and the daily deals.

Great help in the shoe department and at the counter. Fastest shoe shopping trip ever and they look and feel great! :)

I found it my new workshoes in a good price 50% off

Every now and then my go to for ammo

We found what we were looking for

Management is very helpful. I seek to buy a particular set of Serengeti sunglasses and they assisted me in locating several.They are great!

Great help smiley faces and good prices

This place has some really nice balisong trainers for 10 dollars.

I love this story they have great prices on shoes and everything else

Great customer service found what I needed. ( Sports bra).

Very friendly and helpful staff. The shelves were well stocked. Everything on my esoteric shopping list was easily fulfilled

Excellent service. The employees are very helpful. The store in Beaumont is a little smaller than others but still has great selections and good bargains!

Big 5 has whatever you need at a reasonable price great service to

Terrible staff. Long waits and bad attitudes. Total shame because I love Big 5.

Great employees and good deals on outdoor/sports equipment.

I called and asked if I could return a pair of unused skates. I paid with my debit card but lost the receipt. The women that answered said that was fine since it was with my debit card I would get cash back. When I got there Mark the manager said I would only get store credit. I notified him I had just called and was told I would get my money back. He wouldnt even acknowledge what I was telling him just said I could only get store credit. I asked for the phone number to corporate office to place a complaint he rudely answered for what for following our policy I said no for giving me the wrong information on the phone and then not honoring what I was told. Nobody ever admited they gave me the wrong info or even apologized for it. He then said he had to go get the number for me. It took him like 10min to come back with the number. Ive been to other stores and they are able to slide my card and find the transaction. Overall this manager is very rude and unprofessional

Typical Big 5. The staff here is very helpful though. Ive never had a bad experience here.

Well I found and bought what I was looking for. Employees wheir very helpful and nice too. Cant say nothing bad all good.

Very helpful service. My friend brought his working boots.

Great place

Initial experience was great very helpful staff regarding baseball equipment.... Until we actually went out and used the equipment and It ruined our sons bat! A 7 year old should not leave dents in an aluminum bat! Staff gave me incorrect balls & when I went to speak with management she was unhelpful & rude. So parents beware they dont always know what they are talking about

Great deals.

Feels a little disorganized and hard to find support staff

They had a good selection of shoes.

Wide selection of sporting goods; you can find very unique brands and some pretty good sales; I found the store too crammed, and the personnel not friendly at all.

Great selection of sporting goods and good quality but i have always found this place a little on the pricey side unless you hit a sale. But it is still a cool store that has just about everything.

They have the BEST DEALS on shoes !!

I called to verify I could return a ping pong table I received for Christmas and the manager said no problem. When I got to the store The 1st thing they said was Heres another return Then they said they dont return ping pong tables. I told them it was defective and warped out of the box. They refused to return it. I Would have upgraded and got a better one if the had done the right thing. Now I will never shop there again and I do not recommend them to anyone else.

Very helpful

Nice to have in our area we have nothing here till Big 5 came

Great staff, all very helpful. They told us about a coupon to get an extra 25 percent off.

Great selection of sporting goods, shoes, and other recreational items.

Great found a New pair of Hiking boots

You can find anything in the store... Perfect... Good ads all the time

Very organized!!!! Great staff, was immediately helped.

The customer service is always great. Friendly and helpful!

Limited gym equipment.looking for 80 to 100 pound dumbbells but all they cary is weights for kids .If your going to cary equipment you should cary for every skill set not just for lil kids

Good morning everybody so I went to Big 5 last night to buy a training belt and the lady thats in the counter tells me that it doesnt have a price and instead of her going to get another belt tells me go get another belt and bring it to the counter so I do it then she tells me all youre lucky Im not sending you back to put it back really what kind of customer service are you people like this shouldnt be working at retail places with attitude and not wanting to move around go get it desk job girl I would give you a name up but Im not a snitch

Your staff. Good customer service

Kind of small but the gentleman who helped us get hiking shoes was very nice.

Great selection. Friendly staff.

Big 5 is a great store for outdoor needs. The staff there are knowledgeable and provided excellent customer service for myself and family.

Its a newly opened location-2016, its quite large and the personnel is very well trained, professional and very helpful. I strongly recommend.

Its not bad they have a lot of out door stuff. And ammo but a little pricey

The lady that helped me was incredibly sweet! Only 4 star because of what youre charging for ammo!!!

What a great sporting goods store.

The staff is nice, its just a small store so they dont have much of a variety

I find the tennis shoes my son love.

Thought there might be a better selection of wrestling shoes.

This store is not very big but they usually have the stuff in the ad. If they dont they will give you a rain check.

Good running shoes are expensive. But how much do you want to spend?