I bought a pair of boots last year and I had an issue with them being too big and Vince was able to get me into some new boots with their two-year boot fit warranty. The new boots fit way better and I am really looking forward to using them this upcoming ski season. He was really insightful and nice to talk to. Would highly recommend visiting Vince at the shop if you are looking for anything new this ski season! Thanks again Vince!

Staff is awesome. Very helpful picking out snowboard boots.

Bought a patio table, chairs, umbrella, and glider from Steve at Viking and was very impressed by the excellent customer service we received. The delivery men were very nice and showed me how everything worked and gave me tips on maintenance. I highly recommend Viking and would definitely return again!

Strong businesses are identified in how they handle situations when something doesnt go quite as planned for their customers. I was fit in a pair of boots back in December that were admittedly a bit small and were causing some toe bang. We punched out the front of the boot and tried to make it work, but ultimately a new boot was necessary. Paul took care of me and got me set up in a new set of boots and took back my old boots that could no longer be sold to a future customer. Happy with the white glove customer service here.

I highly recommend this place. They are so kind and patient, especially with a newbie. This is why I will come back. The customer service was outstanding.

Really awesome customer service! I went in right when it opened and they got me in and out in under 30 minutes with all new Cross country skiing gear! These guys seem to really know their stuff and are passionate about what they do.

Absolutely amazing people service communication. My yesterday experience was more then 5 stars. I will recommend this place to everyone.

Best selection around..Prices are great and the service was great. Everyone was very knowledgeable and helpful. Skip the big stores and make your way to this place.

I had been looking for a small patio set for our back patio. I found the best find at Vicking ski and patio. They gave me the same incredible service even though my purchase was part of their end of the year tent sale. I LOVE IT!!! Great place for beautiful outdoor furniture. The staff is personable and helpful.

Great group, mounted my new bindings while I waited since I live 90 minutes away. Great service and advice.

I am a beginner skiier and came here to get fitted for ski boots. I had an appointment and they took me a few minutes early. The salesman was wonderful, he didnt try to upsell me but made sure I had a pair that I was completely comfortable with! A great experience and would definitely recommend coming here for your ski equipment.

IT staffing there is very friendly and helpful and their selection is always amazing! Their prices are very reasonable as well

High quality service in the store.We got a full family ski set in Viking.Highly recommend .

Finally finding the time in life to pursue more time on the mountain, and took the leap of owning my first set of properly fitting boots. Paul was great to work with and really helped me find a boot that fit my feets needs perfectly. On top of that, he was able to perform additional modifications for me on short notice and return same day to me. I will certainly be back very, very soon. Looking forward to great ski experiences! Thanks again Paul

Viking is an expert at making your ski boots fit without pain and they have a fantastic ski selection. In my opinion their boot fitting better than Surefoot and they they work with you until you are happy.

Super helpful staff, will go above and beyond to make sure you get and have what you want and need...

Great experience getting new boots. I worked with Randy and he was fun and extremely knowledgeable.

Great customer service. Knowledgeable staff, very patient through the entire process and extremely detail oriented. I went in to buy an entire ski set, Greg made great recommendations and ultimately the boot fitting and entire few hours process was well worth it. I got out on the slopes later in the week and felt more comfortable in my boots and skis than I ever have.

The service and selection here is phenomenal. They really take the time to understand your ski experience and needs for equipment and to make any adjustments to get the best boots and skis for you. We drive an hour to come here. Highly recommended!

Quality service and good prices. My helmet was cheaper here than on Amazon or other online.

Excellent quality items. Excellent customer service. Steve was very helpful and knowledgeable about the products. Feeling good about our outdoor dining purchase. Delivery was great too.

All I can say is, wow, this is surely the go to spot. All the staff is very knowledgeable. Everyone is treated like family. Totally happy with my new never summer west bound board and set up. Not to mention great pricing.Thanks everyone for tips and helping me out choose the right gear. Highly recommend anyone to come here for gear and advice.

I know this is just another person raving about how great this place is. But it has to be said again! They got knowledgeable and helpful staff and a great selection. Steve goes above and beyond for customers. Helped me out with my board set up situation. Recommend!

I recently bought a new ski jacket and was blown away by the how helpful the staff was. The employee was great with giving me recommendations and grabbing all the jackets for me to try on. There was also another staff member who gave me great advice on the benefits of buying skis and boots. I will definitely come here again and will recommend to my friends and family who ski.

Knowledgeable staff. Pat helped me realign my left boot. Great customer service 👍

Very good shop, friendly staff, knowledgeable!

Really good service. Had me in and out in less than an hour after helping me make a boots and bindings pitch that fit my budget

I have so many great things to say about viking ski from their product knowledge to customer service. Their snowboard department was absolute on point with helping me find exactly what I was looking for. I got a great pair of boots and 2 amazing boards at a great price. As for customer service goes they were always available to answer all my questions and point me in the right direction. I had an issue with a binding that I didnt even purchase there and they were able to help me out because I was in a time crunch. Great ski and snowboard shop. I highly recommend this shop

I can’t say enough how much of a good experience I had at this shop! Came in close to closing time and Eric took the best care of me. Having issues with wide calves, they got rid of all my worries and stress. They fitted me with an awesome pair of ski boots and made many modifications to get me the most comfortable in my boots. I can guarantee that I will be returning to this shop. They have it all!

Traveled here in April to and bought a pair of skis. We were assisted quickly and Many of the skis were priced well and not too overpriced like many places we had previously visited. We were planning to go back to buy some ski boots, and another pair of skis.

Knowledgeable and friendly staff. Did a great job refitting my wifes ski boots when we thought she needed new ones. And even did a refresh on both of our equipment right before we went on our skication.

The best in the midwest !

Great selection and good prices. Sales associate was super helpful and friendly. Definitely my go-to shop.

There costumer service is amazing. I could not get my fire pit to light and they came to my house at 8:30 at night to teach me how to light it. I was shocked and so thankful!!!!

Good shop, great staff! There are precious few high quality ski shops in the area; take advantage of this one.I bought a pair of boots (Dalbello Boss) and had them fitted there. friendly and helpful throughout.Prices were quite good and matched almost anything I could find online when you consider that you get a professional fitting included in the price of the boot.I will definitely be back for any ski equipment needs.

Very experienced staff. We usually rent skis for the season. On one late season trip the store manager even managed to get us free accommodation and discounted lift tickets from a sales promotion they were running where they had some extras left, definitely a one off but saved us a lot of money. If you are buying a lot, cant do any harm to ask for a discount.

Excellent service. The staff was very knowledgeable and helpful. They were willing to take the time to answer questions and make sure everything fit perfectly.

Went and saw an awesome dude name Craig! My wife ended up getting a new pair of boot and Craig helped me finish off my board with a new set of bindings! Not only was his product knowledge off the charts but he even did a custom install for me! If you are looking for some good help and a friendly staff go and see CRAIG at VIKING SKI SHOP!

Very nice full service ski shop. Popular and can be busy during peek hours - much faster off hours. Staff are knowledgeable and they have a broad product selection. Good options for younger skiers and nice ski rental program.

Usually you find these type of shops in major snow country, what a awesome find here in the MW. The staff was very helpful and knowledgeable on everything from the latest and greatest ski clothing and gear - I needed it all!Boot fittings were perfect, and I am looking forward to picking up my new Blizzard Brahma skis today too!If your going skiing and need to talk to somebody knowledgeable and also have some selection - this is the spot for you! Enjoy!

Best ski shop, best service you will ever find

Steve and Craig have taken care of me time after time, year after year. The prices are fair and their knowledge has been priceless. I have listened to Craig numerous times helping with my buying decisions and am happy still to the day. There is always something good to be said about a small hands on shop than just looking at a picture on the internet.

Great ski shop. Friendly and helpful.

We walked in and we were greeted right away. We wanted to learn more about the newest equipment for an upcoming ski trip and the entire team was very helpful. Prices were a great and now we have cool new digs for the slopes.

One of the few places left around to get ski equipment, service and a wide range of high quality clothing. Dont expect bargan prices....you get what you pay for rule applies here.

High-end patio furniture during spring and summer. Very helpful with repair items.

Such a friendly stuff, offered my options on pants and goggles for an up and coming trip, extremely helpful. Steve helped me out and he was great !

Phenomenal staff helped me get fitted into the equipment that was right for me with no rush or hassle. Expertly fitted boots was the cherry on top !

Purchased a snowboard from this shop with tremendous help. Craig dealers with snowboards and has tons of experience. No better place to go. Highly recommended.

Really knowledgeable staff, high quality gear

Always good service and if they dont have what you need they will order it for you. Everyone who works here are very well versed in snowboarding and skiing.

Great service! Very knowledgeable! Very impressed! Will definitely get my business again!

Did a great job fitting my boots. Would recommend to any of my friends in the Chicagoland area.

The staff was great. Answered all my questions, even the dumb ones, and made recommendations. Plenty of merchandise and fitting rooms are available. Do not expect to be in and out, it takes time to pick the right gear and they do a great job to help you pick what you need.

Always have exactly what we are looking for!

Steve & the staff are top notch, super knowledgeable, super friendly & you cant beat their service!! If you frequent them enough they will call you by name..

Pricey but worth it. Those guys know what they are doing and will help you out with your needs.

Place has awesome customer service, prices are great. Definitely worth the drive from downstate.

Great place to get fitted for snow skis well worth the price for the correct & safe fit for ski equipment so you wont break an ankle

Very knowledgeable staff. Highly recommend going there for any ski or snowboard equipment.

They were very helpful with getting the right size gear and very knowledgeable with all the gear

These Guys knows their stuff when it comes to winter Activities. The snowboard guys are great, the ski guys are great, and the prices they offer is good. Tuning and maintenance services are offered as well. Check them out.

We purchased a Tropitone fire table and chairs several years ago. The paint on one of the chairs was defective and they replaced it. This year, we had a problem with the door on the table. They came, filed a claim on our behalf and replaced it. Outstanding service from a local store--we will always do business with Viking Ship and Patio and recommend their store, products and service to all in the area!Linda Lanci, Hawthorn Woods

This store is awesome! Paul helped my entire family gear up this year, skis, poles, boots, bindings, etc. The entire pro-shop staff is extremely well versed in the product lines that they offer, the stock that they have in hand and in the Chicago store, local skiing areas and their conditions, and the types of skiing that the customer does. This is not a walk in and buy what you think you want kind of big box store, they really take the time to get to know you, the type of skier that you are, where you ski etc. in order to help find you the best possible fit and performance to make sure that you are happy. They will not try to up sell you, and their sales staff does not work on commissions.The folks that work in the apparel side of the business are awesome as well, they also know the product inside and out and take the time to make sure that what you have is what you need, and that it will work for you.Could you save a couple of bucks by buying online? Maybe, however the time that it will take you in research, as well as the time and money to return things that do not fit/ work etc. is offset by the experience that you will have working with such passionate professionals. In my opinion go see the pros at Viking, you will not be dissapointed!

Great customer service and great gear for good prices

Great service. We came in late to get skis rented for season for ski club but they called me in a few days and gave my 7th grader brand new skis to rent.

The best

They got us back on the slopes, with some hard to find spare parts! Thank you!

Pretty cool place. Its a real ski shop in Chicago!

Great service! Very helpful & knowledgeable staff.

Very kind staff, they understand what your looking for and will help you find the best skis/snowboard for you.

Super helpful and they defenitly know what your doing

They have a large selection of intermediate gear and a decent stock of high-end gear. However, they say that items are discounted by 20%, but theyre the same as MSRP... Im not sure if I was misquoted on the price, but double check before you make a purchase.

Skiing or buying a new patio you will find very knowledgeable staff

Great place, though it is skiing so expensive.Did like the staff and theyre helpful knowledge 😁

Amazing and knowledgeable staff. The best ski shop Ive ever been to.

They were very honest about the equipment and helpful.

Very nice people!

Always excellent.

Tho I didnt purchase anything, the staff was very attentive, and offered quality advice.

Friendly and really know what they are doing!!!

Great store and service

Friendly and helpful staff

Great selections

Very helpful

Ill be back.

Too expensive