Taylor B is doing an amazing job at this locationShe is taking orders, running the register, handling any food in the oven and helping the barista. Doing all of this with a cheerful voice and making great eye contact, making sure everyone knows they will be waited on soon! Theyre very busy today but she and Carlos are working very well as a team. Only 2 of them on today but everything is running Amazing employees
Today I needed a recommendation and a little help finding a book. The manager was right beside the customer service and the customer service person and the manager were very helpful. They made sure I found what I was looking for, took their time to address my question, and were very respectful, professional, and kind. I also bought a butter croissant and iced matcha green tea latter in oat milk with vanilla. The people behind the Starbucks counter were also respectful, kind, and quick (even though there were a lot of orders rolling in). I also appreciate that there was a nice sweet lady cleaning the tables when someone got up.
Got a multi-grain bagel and coffee at the B&N Cafe, sat at a table and had a pleasant hour of reading and enjoying my drink.
The staff are the best. 24 hours before my friends baby shower. I go into Barnes and Noble in Battle Creek. It took three staff members to find the book I was wanted to give as a gift. I left very happy knowing I was going to pass on one of my favorite childrens books to a soon to be mom. Thank you Barnes and Noble staff. Thank you.
Great selection of books. Great staff helpers.
Amazing catalogue of books! Has a nice dice selection too (big D&D nerd) as well as being a coffee shop? Perfect!
Literally any and every kind of book you would ever want or need!!Its a very quite, nice atmosphere. Theres a Starbucks located inside also.Books and coffee, what a perfect combo!The only downside to this store is the prices. They arent outrageous by any means but be prepared to spend some money if you plan on getting more then a couple things.
Awesome place for manga. Wish they had a bigger collection for collectables though
My daughter is a book worm and loves this store . And my younger kids love it too. If you want to read it, they have it.
Has an excellent selection, vast Stephen King novels and short stories. Good pricing, definitely good for a nice quiet and calming day.
Always the best to get books and when I went the had lots of different Lego sets too
Very clean I usually dont go here but its one of the few places that sells CDs anymore for music enjoyed it very clean and good staff
Good selection but the pricing is highOut of 4 books I was going to purchase, 3 of them were considerably cheaper on Amazon
I love books and ice tea so this post is biased but throw in a setting place and this is awesome.
I love this store there isnt many places you can go and browse actual book I try to come here as much as I can but I live 1hr and 30min away and I dont mind the drive the staff is always so helpful and I always have a great experience
Great place to find a good book
I love this bookstore. They have so many different things here. The sales are decent. The prices are competitive but a little high. I would recommend shopping here.
I visit the store frequently and have a club membership. I also enjoy the member discount.
Good place to brouse and relax with a book!
This store is amazing! I was looking for a book and the guy there didnt stop looking until her found it!
Great selection and the staff was very helpful and friendly.
Nice store, but chains blocking the Mall entrance.
Doesnt have the largest selection of books. Its a friendly atmosphere.
Employees helpful, able to find what we were looking for.
My favorite place to have coffee,and maybe learn something in the process.
Good book selection. And the bathrooms were helpful for the little ones
Friendly and helpful staff. Got a caramel mocha at Starbucks in there to enjoy while I browsed.
Nice friendly environment..staff was very attentive..will definitely go back there...
Very clean, well organized, staff was extremely helpful
Associates helpful and friendly. Great atmosphere and lots to explore and read.
Always my favorite place to go!
Such a great variety to choose from. I can always find what I want there.
No more mass market paperbacks. Priced me out of book buying. I used to love going in and walking out with a couple of books to read that night. Yet to be seen if I can order what I want from them.
Always a good spot to visit whether buying or browsing
Love this place. I hope it NEVER goes away. I love book stores. And their coffee bar is great!! Good sales on books.
1st time visiting this location, and it was very pleasant, I had a super friendly cashier.
Good selection and friendly staff
Such nice people there. So helpful.
Nice store just pricey!
Wanted a 10 inch Nook so we stopped to see when theyd be available as the website said you had to order them online . They had them there! Love my new Book!
Love how easy it was to find what I was looking for with lots of great choice.
I like this particular Barnes & Noble because of its comfortable ambience. I can have a cup of coffee and browse through books and magazines, well my daughter looks for books or magazines that catches her interest. Very nice place to relax, and will be there again this week. Definitely recommended!
Love this business! Reading gifts are so awesome! So many interesting ideas for the whole family!
A lot of option,very big store
Did not get much help
Always great environment!
Book make me smarter.📖🧠
Im never disappointed. The store is always looks wonderful and the staff always professional. We are lucky to have access to such a large selection in this area.
Always a great place..
Staff was very helpful and courteous.
Whats isnt there to like about Barnes and Noble?
Clean, social distanced. Very good selection.
I love Barnes and Noble. I have been slowly expanding my book collection for a bit, and if they dont have my book there, they make sure they will get it for me. Staff is very kind and helpful. Plus their coffee is great lol. Stop in for a book and some coffee folks!
Great place to find whatever book youre looking for, friendly staff!
I could get lost in this store! I enjoy going there not only to grab a new chapter book or cookbook but also board games and puzzles because they have a large variety! My kids love their kids section as well! Its very playful and child orientated
Always clean good place to go.
Such a beautiful store...
Quiet due to Covid, but well stocked. Great browsing!
Feels very safe, and evrn the coffee bar is open for take out.
Great place ! Good people ! Lots of books.
If y like to read this is the place to b, bathroom keep very clean thank y for that .
Safe and friendly
They have removed all chairs, tables and benches, well most of them, no place to sit, enjoy a coffee and enjoy a book...
Love the selection of titles
Very good service helped a lot,,😃
Low inventory . Nothing drew my attention.
Good stock for the Battle Creek market. Helpful staff. The persistent harassment for membership at the checkout is a deterrent.
Great people....nice selection and discounts...
I always enjoy the atmosphere and the amazing selection of books!
They got my drink wrong and they need to learn on how to make drinks it would be nice.they also need bigger straws .
Not a welcoming place for people of color. I waited for assistance for a whole 5 min no one ever acknowledged if they could be of assistance to me. I walked out to never return.
Love their selection of coloring books the words the workers are polite and courteous I love the fact that theres a Starbucks inside the store
Clean and a wide selection of books and stuff
Usually you can find what youre looking for when it comes to books. I was bothered by not being able to find Doc McStuffin, one of the few popular, and positive black cartoon characters.
I love it!
Who dont love a good book
Went looking for a wall calendar. Extremely disappointed in lack of choices and employees werent helpful
Great customer service. Love the friendliness of the staff.
The staff here are awesome. There kids area is awesome as well. Theres a train table kids can play with. When weathers bad Ill bring my boys here to play with the train. The other best part is they have a coffee shop. Best of both worlds.
Great books
Love the chill vibe and the rustic apple tarts
Can find all your reading material here and more alot of manga here as well
The employees perform their jobs well in addition to being friendly and helping to make my experience there a pleasant one. The products are good, and the cafe offers delicious foods and beverages. A great place for relaxing and choosing great products.
I was a B&N employee. You are supposed to Greet and/or offer assistance to all customers. Ive been here a dozen times and have been asked if i needed assistance, once. The employee gave his personal opinion on what i should read instead of the book i was looking for. He boasted about his personal accomplishments and music ability and went on and on about conspiracy theories, It was obnoxious.I only go here when absolutely necessary.
They didnt have the book I was looking for. But other then that it is a great book store.
Expert friendly staff, clean tidy ..
My former college roommate texts or e-mails me from Barnes & Noble with some regularity. He stayed in Battle Creek, or rather returned there, while I moved away for good, but I’m happy to share that we still communicate often. Im also happy that he can sit in B & N, and read or write while enjoying a cup of coffee and a snack. Such comforts are by no means sure anymore! Bookstores and coffee shops alike struggle to stay in business. In Denver, where I live now, Barnes & Noble stores are a vanishing breed, an endangered retail species, but the Battle Creek store seems to remain vital. Thats good for my friend, and good for the community. When Ive visited, the store has always presented itself as nicely managed and well-organized, with a helpful, friendly staff and many interesting books to peruse. I hope it continues to succeed.
Super friendly fella working Saturday niteGreat book selection
Quiet and serene
Great customer service. In and out.
Friendly staff. Full Starbucks Cafe inside.
Wish they would carry a larger variety of new age books
Very clean, pleasant atmosphere
Typical of the chain. Theres a place within the store to buy Starbucks beverages and food. Naturally, theres a great variety of reading material and gifts for sale. I dont get asked as often as I used to be whether I need help finding something; maybe theyve cut staff. It would be nice if there was more places to sit. Part of my browsing experience includes sitting since I have mobility issues.
Ive always loved Barnes & Noble from the day they opened. I love to read and love the DVDs, games and extras in the store. Great employees too.