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Walgreens
3018 7th St, Bay City, TX 77414, United States
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Walgreens
Comments
Cu
Review โ„–1

Absolutely ๐Ÿ’ฏ the best mismanaged understaffed and understocked pharmacy in Texas.

Ab
Review โ„–2

The drive through should be for dropping off and picking up only. If someone has to wait for a prescription to be ready should let the next car get their stuff instead of just blocking everyone else. I waited for a long time for the truck in front of me to move and it took me 3 minutes max to get my stuff because I was sure it was ready.

Ch
Review โ„–3

Longest wait ever to pickup medicine! Four cars and almost two hours to get medicine! Now been without medication for almost four weeks because apparently they canโ€™t get medication in! Time to switch!

Di
Review โ„–4

Ive used Walgreens for my prescriptions for about 15-20 years in multiple locations and states, but recently switched to another pharmacy after consistent bad experiences at this location. Wait times at the drive through were already long before they permanently blocked off the second lane, and now you should expect a solid 40 minute wait or more.There is also an issue at this location with keeping customers informed . When I had COVID and desperately needed medications in order to stay out of the hospital, my pickup person waited in the lot for the app to show that the meds were ready to pick up. When it came to the point that the pharmacy would be closing with there still being no update, I called and was told that they had decided (without asking or notice) to put the two scripts aside until my doctors office opened the following Monday, as they wanted to ask him to change it to a different brand. Had they called to notify me, I would have clarified that one of them was an emergency inhaler and needed to be filled immediately.In regards to shopping, I have never had an issue with this location. Its kept clean and organized, with items easy to find.

Vi
Review โ„–5

Online price do not match in store prices they are double. Not good for customers who check price before they go in store and have to travel a ways. Scam

th
Review โ„–6

I love my hometown pharmacy. Anytime i call or go in person Im treated like a human, a real patient.The staff and pharmacist are amazing as well as knowledgeable and helpful not only in emergencies but when i myself am in need of answers or help. Julie is by far the best pharmacist Ive ever had. They know me and about me. I love it here and suggest walgreens pharmacy to all friends and family.(sometimes even strangers).

Jo
Review โ„–7

Lousy response time to drive through always an hour wait they need to fire the lazy people

Ki
Review โ„–8

Sometimes have to wait on employees to come to cash register to check the customer out.

Sa
Review โ„–9

Never had a big problem with customer service in the store. People are usually pretty nice. Prices are high and I tend to go other places if I can. Pharmacy is pretty good but trying to get a person from the pharmacy on the phone is hell. And also had problems with coupon use.

me
Review โ„–10

Its been awhile since Ive filled my prescriptions at Walgreens but they never seem to disappoint. Not to sure who Lexy is but she had such an amaxing positive attitude and was super helpful! Coming from someone who has work in a pharmacy for almost 11 years I know it can get super busy and stressful at times. Keep up the great work team your amazing customer service rocks!!!!

Te
Review โ„–11

Good customer service but prices are too high

Sy
Review โ„–12

Clean and typically well organized, but staff is not friendly and has poor customer service.

Te
Review โ„–13

Every time I go up there a young lady her name starts with a D is extremely nice and helpful.

ti
Review โ„–14

Very rude disgusting attitude morning over weight manager with the messed up teeth lady, she approached me with an attitude since I was too early waiting the pharmacy to open since the pharmacist I have spoke last night said they open at 8am which it was a man pharmacist I told her & she said with an bad attitude โ€œwe do not have man pharmacist working back here we ONLY have woman pharmacistโ€ so I responded back with calm voice & attitude so you saying theyโ€™re only ONE phamacist because I did speak to a man last night at 6pm & he told me they open at 8 so maybe he had miscommunication she responded back with more ruder attitude & tune smh she probably was racist because since Iโ€™ve moved into this town I came across so many racist people is ashame this world came to and I have ever experienced in my life people like her self shouldnโ€™t be working in customer services industry she had very very bad poor attitude & Communication, Walgreens yโ€™all need to hire someone who more people person & friendly to ANY kind of race.

Ch
Review โ„–15

Good customer service but prices could be a little lower.

Kr
Review โ„–16

Every time I go there to make a purchase, most of the items are not in stock. Also, I try to use coupons for products and they NEVER honor them! I can buy the object on the picture of the coupon and they still wont honor it. I would rather drive 30 mins to the next town if I need an item from Walgreens.

Ca
Review โ„–17

Love my Walgreens and love my customers

Me
Review โ„–18

They have friendly staff but never enough. Redbox outside never works correctly

Lo
Review โ„–19

Your customer service is horrible and yall suck at answering the phones thanks !

Ju
Review โ„–20

They had courtesy in mind

Information
5 Photos
20 Comments
3.4 Rating
  • Address:3018 7th St, Bay City, TX 77414, United States
  • Site:https://walgreens.com/locator/walgreens-3018+7th+st-bay+city-tx-77414/id=9440
  • Phone:+1 979-323-7862
Categories
  • Beauty supply store
  • Drug store
  • Convenience store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AMโ€“10PM
  • Tuesday:8AMโ€“10PM
  • Wednesday:8AMโ€“10PM
  • Thursday:8AMโ€“10PM
  • Friday:8AMโ€“10PM
  • Saturday:8AMโ€“10PM
  • Sunday:8AMโ€“10PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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