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UScellular Authorized Agent - Quality Cellular Corporation
719 N Spring St, Beaver Dam, WI 53916, United States
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UScellular Authorized Agent - Quality Cellular Corporation
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Ta
Review №1

This evening we had excellent customer service provided by Trey. He went above and beyond to help My Mother switch from an ancient flip phone to a iPhone 12!! I recommend Trey as a Sales Representative if you need any cellular services in the future. Thank You for everything Trey!!

Ja
Review №2

I have to say that my interactions with the staff at this store today made it literally the best customer experience Ive ever had purchasing a phone. I was greeted immediately walking through the door and asked how they could help me. When the next rep was available, as they were quite busy, I was immediately helped. I didnt wait too long. Nobody lied to me. Nobody misled me. No surprises. Everyone was incredibly polite and attentive. Zack was by far the best salesman Ive ever had the pleasure of interacting with purchasing a new device. He was beyond helpful, friendly, polite, and very informative. I walked out of that store today knowing exactly what I purchased, what Im paying for, with exactly what I wanted, & everything I needed. I couldnt be happier with the experience I had today. Zack went above and beyond in helping me. I can honestly say Ive never had an experience this pleasant purchasing a new device. He knows his stuff, he listened, hes incredible with customers, and is a genuinely kind person. I dont leave reviews often, but this one was necessary. I was over the moon impressed with this store and all of the staff. Ive literally never had an experience like this go so well, so easily, and with such great staff on top of it! Job very well done everyone!

Dr
Review №3

My associate Tamicka was very professional and kind. Definitely recommend for speedy service and a friendly expierence!

As
Review №4

I have such a great experience every time I work with Tiffany. She is the only one I will go to at this point, even if it is out of my way. She is so kind and helpful. She is always willing to answer all the questions I have and is extremely knowledgeable. My family and I were so close to switching companies before I started working with her. She really saved our business with how much she has gone above and beyond for my family. I would recommend her for any cellular needs.

Ma
Review №5

We were very happy with Joseph Mitchell’a guidance and help. His followup was excellent.

Jo
Review №6

Travis is always so helpful and patient with us, will answer all our questions, wouldn’t go to anyone else!

Ar
Review №7

We came in with a plan to shut a phone off but left really happy with an additional line and 2 new phones for a deal. Tiffamy Rushing helped us and was pleasant, accommodating, & kept things lighthearted & professional. Overall was a good experience with the store & Tiffany. We will continue to be customers of US Cellular. Thank you Tiffany for everything you have helped us with.

Du
Review №8

Great store with a friendly staff, these guys truly care about the customers and value your business. Service with a smile here. They also have a great selection of Samsung products and cases.

Di
Review №9

I have been going to the u.s. cell store near recheks Food Pride for the last couple of years and Id like to recognize Travis one of your sales employees. He is very professional knowledgeable and patient. Being a business owner I know how important good employees are to have and you have one of the best and Travis

Ve
Review №10

Not only beautiful but very professional and helpful

Sa
Review №11

I wanted to give a shout out to the US Cellular by Rechecks! The young man there (Travis) was slammed with people, and handled it all with ease. At one time he was waiting on 3 people. The professionalism he showed will bring me back to the store!

Re
Review №12

The employees at this location are always polite and very knowledgeable. I have always recieved the help and answers I need to my cell phone issues.Today I owe a huge Thank You to Kyle the Miracle Worker!! I thought my phone was done for, but Kyle would not accept that as a solution. He continued to battle my phone until he successfully conquered the the problem. Hats off to you!!

Co
Review №13

I love this location! Every time I visit there, the techs/agents are awesome. Very pleasant & they go the extra mile for you. I prefer this location for all my US Cellular needs.

Ci
Review №14

I can’t say enough about the customer service i received at this location! Katie Galloway took the time to make sure I would be happy with my switch from Samsung S7 to the iPhone 8 Plus. She provided amazing training on my new phone and made sure the plan I had was suitable to my budget and helped me add the lines I needed. She spent lots of extra time making sure I understood all the changes as I am not very good with technology. She said to come back or call with any future questions (and I did), helped me on her own time and was very patient. I give this store 5 stars and recommend anyone to see Katie for any cell services they need. Thank you Katie! My family couldn’t be happier 😊

Ja
Review №15

Travis H. is very helpful and he is so easy to work with. My experiences with him have always been excellent. He is an excellent salesperson and I would rate him higher if I could. I always work with him and I am never disappointed.

Ja
Review №16

Katie Gollaway is amazing to say the least! She goes above and beyond always! She always tries to fund us the best deal. I cant say enough good about her and cant imagine going to anyone else...I sure hope she stays forever!

Jo
Review №17

I have always had excellent service at this location. Staff are extremely helpful and knowledgeable and efficient. Big shout-out and thanks to Cameron Behrendt who came in on his day off to set up one new and two replacement phones for our account.

Ka
Review №18

Cameron Behrendt is very knowledgeable and very patient. I am new to smart phones and I appreciate his basic presentation and calm manner. He has suggested helpful learning strategies and he has invited me to return anytime with questions. I recommend the US Cellular Office andCameron Behrendt as a very helpful agent.

Li
Review №19

Cameron Behrendt helped me with the purchase of my new S10 Samsung. He was most helpful with explaining the features of the phone and transferring everything over. I differently will recommend Cameron to friends. He is a great asset to US Cellular!

Sh
Review №20

Katie is always so kind and helpful. She is almost always available and ready to help with anything I run into for problems with my phone. She is so good at showing me how to do things with my phone.

Ab
Review №21

Cameron BehrendtService was excellent. He was very clear an confidant on all aspects of what we wanted to do. It was an enjoyable relaxing experience.

Ma
Review №22

I wish I could remember the ladys name that I dealt with on May 30 to obtain a plan. Im currently with US Cellular and she was in no mood to help me at all. She demanded a utility bill in my name, which I dont have, and shaming the bank and the DOT for using one of their forms as a proof of residence. I am seriously thinking of going to another carrier if this is the type of service they rendering.

Ga
Review №23

Cameron was so patient and kind. Walked me through every step. Highly recommend this location.

Aa
Review №24

Vicky is THE BEST EVER!!!! Stayed with me until 1030 night to make sure I knew what I was doing and that the phone was doing what it was supposed to do. Cant thank her enough 😍

Sa
Review №25

Cameron Behrendt has assisted me with purchasing and upgrading phones/services for years and I can always count on him to make sure I’m getting the best deals and service. He goes above and beyond! Thanks Cameron.

Se
Review №26

Travis H. was awesome. I had an issue but he worked to get it figured out. Thanks again!

Da
Review №27

Ashley O. was awesome to work with. She was so patient in explaining how my new Apple 8 worked. And trust me I had a lot of questions. Thanks again Ashley. You’re the best!!

Sh
Review №28

Ashley helped me. I bought my tablet at the other US Cellular by Walmart. They didnt even finish setting up my device, told me I had to figure it out or go to the other store to receive help. I am disabled. Spent over an hour working with Ashley, she was very helpful.

Ma
Review №29

Cameron was very friendly, and made switching to US cellular very easy. He even went above and beyond in getting my old number ported. Thanks!

Ki
Review №30

Cameron Behrendt was very helpful, kind and courteous. I enjoyed interacting with him. We even had a few laughs! Great employee he is a keeper.

Ma
Review №31

Only 2 people working think you should have more people there very slow and poor service

Am
Review №32

Cameron was great today, he helped me with the purchase of a new phone for my son and took care of all of the available incentives saving me a little $! Thanks Cameron!

Ta
Review №33

Shawn was a excellent CSR.. very helpful and had alot patience !

Ka
Review №34

Cameron was very helpful in getting us new phones and transferring all pictures/videos/ contacts over!

Ja
Review №35

Went there to get phones. Any questions we had Katie was a great help for us. They did an amazing job.

Ar
Review №36

Shane is ambitious worker. He was a very polite worker and helped me with every problem and questions I had. I would come to see him again.

b2
Review №37

Cameron Behrendt was very knowledgeable when it came to picking out a new phone and plan to replace my old plan. Would definitely recommend him, and I now know if I have questions or problems he will be there to help.

Ma
Review №38

Excellent customer service. Thank you very much

Kr
Review №39

Cameron knew his stuff so it was the fastest I have ever bought a phone. He was charming and friendly.

Ma
Review №40

Ashley was very nice. Helped me with all my contacts and questions. I am disappointed she will not be with you after this month

De
Review №41

Cameron was very helpful for our iphone purchase today!

Re
Review №42

Very nice service from Katie and was amazed at how quickly we were able to get in and get out.

Lo
Review №43

Travis was grear. Excellent service, helped immensely

Pa
Review №44

Cameron Behrendt was super. Very helpful.

Pa
Review №45

Great help from Joey!

Na
Review №46

Katie was fantastic — knowledgeable, helpful and efficient. We’ll be back again.

Ni
Review №47

Travis H. is awesome... He took the time to answer all our questions and made sure our One+ 3 & 3T phones worked on the US Cellular network! Thank you!

Su
Review №48

I decided to go back to U.S Cellular because i couldnt get service with consumer cellular. They were very helpful and I love my new phone.

Ji
Review №49

Just bought 2 new phones there in the last month & disappointed when we received our bill today with hidden fees we were NEVER told about. When we specifically asked what our bill would be & about any other charges so we wouldnt have to deal with any surprise fees!

Jo
Review №50

I always try to go to Travis. He is always helpful. I went in picked out my phone, he set it up and let me know how I could say money. Before I knew it I was out the door.

Je
Review №51

Cameron Behrendt was very helpful, knowledgeable, and efficient.

je
Review №52

Katie is amazing!!! Great customer service.

Ti
Review №53

Cameron did an excellent job explaining plans and the savings.

An
Review №54

This is a smaller shop being thats its not a real US Cellular, but everyone there is friendly, and with the recent stops in with the pre-order for my S10, Ive been greeted by name the second I walk in

Da
Review №55

They tell you you have UNLIMTED data but when you reach 10g they throttle down the internet speed to snail pace false advertising seems unlawful

Jo
Review №56

Pretty good service here although usually have to wait in line in about 10 minutes. Still cheaper to pay your bill in store than online.

Ke
Review №57

Awesome customer service from Cameron Behrendt

Na
Review №58

The staff has always been courteous and friendly.

Eu
Review №59

Awsome customer service family oriented

Ma
Review №60

Cameron was very helpful and professional.

Ki
Review №61

Great customer service from Cameron!

De
Review №62

Always friendly an fast its my favorite us cell store!!!!

De
Review №63

Nice place to go expensive but thats understandable because there a u.s. cellular phone place

Di
Review №64

Excellent! Katie is personable, knowledgeable, and patient!

Ca
Review №65

I had excellent service

Bo
Review №66

Paid my bill. NOT TOO HAPPY

Da
Review №67

Polite, knowledgable, helpful and friendly.

Ju
Review №68

Cameron was very helpful

Ch
Review №69

They never even returned my phone call.

Ma
Review №70

Great service.

Da
Review №71

Shawn was great!

Ro
Review №72

Went there to ask about my phone and I get the answers for everything

Ch
Review №73

Sam and Cameron are awesome!

Ma
Review №74

Very helpful!

Ma
Review №75

Nice people inside

SI
Review №76

It is not very good

Ca
Review №77

Good

Di
Review №78

Friendly staff!!!!!

Information
3 Photos
78 Comments
4.5 Rating
  • Address:719 N Spring St, Beaver Dam, WI 53916, United States
  • Site:https://stores.uscellular.com/quality-cellular-corporation?utm_source=google&utm_medium=pld&utm_campaign=USCC_20_FFP_AC_LD_NA_NA
  • Phone:+1 920-356-9090
Categories
  • Cell phone store
  • Electronic parts supplier
  • Mobile phone repair shop
Working hours
  • Monday:11AM–4PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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