Ab absolutely amazing, beautiful, friendly store. Yarn lines the wall and is so inviting. Staff are so nice and cares about your projects and interest in your work. My new favorite shop in this town. Amazing!

Beautiful yarn! Helpful & friendly service!

Online order experience was great!! Awesome selection of yarn, easy to navigate website, and fast shipping! The owner communicated clearly with me when they needed to split up my delivery into two orders. Loved the hand written note. Yarn arrive safely and was well packaged. Can’t wait to pick more yarn out from this shop

Received Julie Asselin Leizu DK yarn. The yarn is beautiful and exited about knitting with it for the first time. Very speedy shipping thru USPS.

Ive been going to Firefly for years and still make the drive even though Ive moved away from the area. Alisa carries an amazing selection of yarn that perfectly matches what I look for. Shes super helpful and great at suggesting yarn/project combinations. The new location (next door to the old location) is bigger, brighter, and even better!

I ordered some yarn from them online and they shipped my yarn within one day and it arrived 3 days after ordering (and I placed my order late at night)! I am so impressed and will definitely be ordering from them again. Everything came packaged well and the yarn is in excellent condition.

Exceptionally friendly and helpful staff! Great selection of squishy goodness and knitting and hand work accoutrement. Well worth a special trip

Lovely store with an beautiful selection of fine yarns, unique notions and fun accessories. The employee was super friendly, helpful, and not pushy at all! They have a great knitting area in back to hang out. I wish I lived closer!

When you walk into this shop the selection of yarn almost knocks you over. Whatever you may be looking for is there, whether you have a project in mind or are looking for a new project. Everything you need and more is in this shop. If you are in need of support, help is readily available. Alisa is extremely accommodating. I cant say enough about this magnificent jewel in our downtown!

I’ve been a frequent in person customer here for years and have spent a great deal of money in her shop over those years. I’m one who likes to support my local community with my dollars. I gave the owner the benefit of the doubt frequently in regards to her unwelcoming behavior towards my children and sometimes to me; as we all have bad days. Be warned though, she will make your children feel like they are less than and has raised her voice to my children on multiple occasions because they were acting their age and doing no harm. I’m upset with myself for not standing up for my kids the times that has happened. She would be best served to post a “no kids allowed sign” in her shop. As over the years I’ve witnessed her asking even teenage kids to not touch the yarn. I’m finally realizing that only certain people are welcome in her shop. Ask her a question about the yarns and she appears annoyed you asked more times than not. Be careful to not point out to the owner when the employee has created a problem with your account, because the employee and owner will both not apologize. Rather they will argue with you over the problem and the employee will deny accountability for her actions in creating the entire problem in the first place. It’s bad business practice to blame the customer for a problem not created by the customer in the first place. Not to mention the principal of it all. I was ready to move on from it, but not once did she offer an apology or a solution. Rather, instead, became defensive with excuses. Apologies go a long ways. So sad that loyal customers don’t matter to her. Just ones with no kids and deep pockets. I’m sick I gave her any of my money the day she chose to be rude to me and my kids and that is the last time she will get anymore of my hard earned money. Customer service matters, loyalty to your frequent customers matters, respect matters and inclusion to all ages matter. She may sell pretty yarn, but I can easily buy it elsewhere and will for now on.

Such a nice selection! Great quality fibers. Be warned youll start projects in your head...could be seriously dangerous to ones checking account.

Great space and selection of yarn, books and accessories.

Love. If you are a fiber lover this LYS is a must visit. Alisa is wonderful and is always willing to answer questions and suggest a project. #happyplace

Wonderful selection of brands, styles, and colors; nice store layout and atmosphere.

FANTASTIC store! They have a vast selection of yarns, and the owner is friendly and knowledgeable. If I could have given it ten stars, I would have.

I always feel very unwelcome. I waited outside with 2 kids one cold winter day last year. She opened late (Late morning). Instead of apologizing she complained about how busy she was with her dogs. Another time I stopped in quick while in town, she asked if she could help me because she planned on closing on time. Today, she was very annoyed because my son moved two skeins of yarn out of place. He didnt pull or ruin anything, just moved them. I almost took a picture, but I just wanted my needles and to leave. She fixed it and behaved as if she had OCD while coughing horribly everywhere. I finally learned my business is not wanted here.

Ive been shopping at Firefly Fibers and attending open knit times and classes for almost the entire time the store has been open. The first time I drove by and saw yarn in the window, I literally drove back around the block so I could check it out, and Im *so* glad I did! I have always felt welcome, and the owner is kind and helpful. The new location is gor-geous! And OMG the yarn! The quality and selection are everything you would want in a yarn store. There are also wonderful accessories - bags, needles, books, patterns. Im so lucky to live close enough to visit weekly.

My new favorite LYS! Beautiful yarns and super friendly and helpful staff. Thank you!

The best quality yarn store in the whole state. Alisa does a fantastic job at making everyone feel welcome.

Love their new home lots if fun yarn and great knowledge

Awesome online ordering experience. They had the yarn I was looking for to finish a sweater and got it to me a day earlier than expected with a handwritten note!

Wonderful shop, very friendly and clean.

Their choice of yarn was very good

Great selection and amazing customer service. Help when you need it!

Ok shop. Owner not very helpful! Small selection of yarns.

Best yarn, great service!!