I bought a truck here about a year ago and thankfully I paid extra for the warranty. It’s been back in the shop for the same problems every month since I bought it. Every vehicle I’ve bought here has had nothing but issues and they just charge me thousands and never resolve anything. Don’t waste your time or money here.

We bought our daughters first car and Tucker the sales guy was super awesome and easy to work with. I highly recommend seeing Tucker there

The service department was excellent.The service center was amazing and the work extremely reasonable! Brandon did everything he could to get us back on the road as soon as possible and Bob the mechanic came in EARLY to get us going earlier!After a few thousand miles in our Ram 3500 Dually on our trip from Michigan, a previous stop in Wyoming at another dealership for an unrelated problem, our Check Engine light started flashing and we found ourselves stranded on the side of a road in the middle of one of the less populated parts of South Dakota.We had our truck and camper towed into Scott Peterson Motors at the recommendation of a someone that stopped to see if they could help. Once our truck and camper were towed we got up Monday morning and were told it may need a new engine. The service department really took care of us and found out it was a much simpler engine issue and we were out of there in a couple of days with a bill less than the tow!This was our second dealer visit on this trip and we were again amazed at the spectacular service received. Highly recommended.

AWESOME AWESOME COMPANY!!!! Salesman Matt was so helpful and Kind to me! Offering drinks and snacks and making everything go smoothly! Definitely recommend asking for him as your salesman!

Above and beyond! The service and friendly knowledgeable staff were outstanding in taking care of my vehicle!! The reasonable pricing made it even better!!

Brian the Service Manager in the shop is a really great fellow to work with and he has treated us well he knows his trade. He is patient and compassionate as well competent in getting the job done. I gave a four star because thats his shops stars! I didnt do sales a star because they dont deserve one! Enough said. Thanks again to Brian!

Great experience! I usually dread going to a car dealership, all the sales people scrambling for your attention, getting pushy, trying to take advantage of you. Due to those experiences, thats what I expected. WAS I WRONG! Our sales rep, Randy, was very pleasant and enjoyable to visit with and deal with. He was upfront and honest,very professional. No runaround over pricing, trade value, running to check with the boss, etc! It was a very enjoyable experience and I wont go anywhere else in the future. Everyone we encountered was pleasant and professional. I highly recommend Scott Peterson Motors, ask for Randy and tell him I sent you!

This dealership had the best selection of 1 tons that Ive seen cross country ~ unfortunately the truck I found was sold super quickly, ugh, I would have loved doing business with them!!

Excellent service department...knowledgeable, friendly, and extremely accomodating. Prices are very fair and reasonable. So grateful we found a knowledgeable dealer to work on our diesel Ram. Two different dealers in MN were clueless. We HIGHLY recommend Scott Peterson Motors! Brian and Brandon were excellent to work with.

I have never dealt with a better service department. Brian, the service manager I believe, is always going above and beyond to make sure the customers are treated well. I have taken my vehicle there several times and will continue to do so. Thank you for all that you do Scott Peterson Ford

Nice facilities and friendly staff

All work was done and pickup was cleaned in a short amount of time. The price for a service on a 6.7 diesel was very very reasonable. All employees are helpful and friendly, the snack and drink area is nice too with a good selection.

These multi brand dealers just dont give the same service. I had to wait weeks for the ford guy, who quit by the way...to look at my car..

Excellent customer service. Highly recommend for service on vehicle and purchasing a vehicle.

Scott Peterson Motors is great to work with. My pickup is always cleaned inside and out after an oil change. Thank you for being so conscientious!

Much easier to get an appointment with the dealership. Always do a good job with whatever work is requested and quality workmanship!!

Purchased my work vans from these guys! amazing job from step A to Z. sales and service dept. Thank you all!

These folks work hard and are very helpful. Weve had to go into a few times for recalls and they usually fit us in right away with a first class waiting room. And then with some issues with our eco diesel and sensors so they made sure I was covered and kept me apprised of the work they had to do. Will definitely go back!

What great and friendly service at 1/2 price of the dealer we normally use. Called and got in right away. Would recommend them to everyone

Always great service and whoever cleans my car needs a big pat on the back!! Love my Edge and don’t think I’d ever buy anywhere else.

Service was great and fast. very pleasant staff was able to get us in on a short notice for service

Fast, professional service on my vehicle and the lounge area for waiting is like a retreat.

I bought my Jeep in April, Curt Olson is great to work with when looking for a new car. The service department is great at taking care of their customers.

Young lady (Anna) in the service department was very helpful, she went above and beyond to find our answers. When she had to notify us that our truck would not be ready, she was very apologetic. She is a keeper!

I looked at trucks in Nebraska, Colorado, Utah and Wyoming for this last purchase. They worked out the best deal for me, by several thousand dollars, at Scott Peterson Motors in Belle Fourche. The staff was friendly and pleasant. One of the best vehicle buying experiences I’ve had.

SPM always takes great care of my vehicle and their customers! From loaner cars, to your vehicle always coming back much cleaner than it went in, to the service department working hard to help you out the best they can— very thankful to have this great business in our area.

The Service Department goes out of their way to make things right with your vehicle and the bill. Service personnel are very friendly and responsive. The vehicle cleaning (inside and out) after every visit is once as well. Keep it up Scott Peterson Motors and I will continue to come back.

Shame on you for trying to take advantage of a girl trying to get home! Went there after I hit a deer and it messed up my radiator. They told me they would replace it for $680! I know a thing or 2 about cars and I knew that wasnt right. I called a car repair shop down the road and they quoted me at $415 out the door. Nice shop but they are obviously not very honest!

Great customer service.

We come from out of state to see our grandchildren. When we started to have car trouble. So I called Scott Peterson Ford and told them my problem. Also being from out state and leaving soon. They got me in the next day. Fix the problem in no time. Went to pay the bill. It was lower than I thought it would be. I asked where was the car? The girl at the service desk said we are washing it. That it will be her in a minute. Never had I have had such service. So friendly to out of state visitors. I cant say enough of good things about Scott Peterson Motors.

Good customer service at a great price

Back Again in 2021, needed new head light, radiator leak check, and suspension air system check. Awesome service. Had an appointment and they got right on it. Once again saving us money 💰. No you dont need a flush, no coolant is fine. Reservoir has small crack. Great Job. Two other ram dealers could not find. Did I say five STARS.Great service. Left Juneks Chrysler who told us not to worry about the engine light we only needed a battery. Left there and drove ten miles to Scott Peterson Chrysler told them our situation it was lunch time, they said they would delay lunch to help us out. We were going to replace battery. Brandon asked you want me to check the battery first. We did not need a battery and the error code was not battery but intake manifold runner error. 45 minutes pass his lunch hour to help us at no charge. Thanks guys for getting us home. To California by the way.

We purchased a used Jeep at another dealership and wanted to get some maintenance done- they we very accommodating ever tho we didn’t purchase it from there. One year later we purchased our Dodge Ram at Scott Peterson’s, great choice. Service is always accommodating, we tell all our friends.

Driving from Watford City, ND to Rapid City, SD for a Indoor Motocross Race late on a Friday afternoon and was having issues with my 2019 Dodge Ram DEF system called about an hour away and Brian the service manager said bring it in and we will help you. I had called 3 other dealership and got the to bad for you response. I will definitely keep Scott Peterson Motors in mind next time Im buying a vehicle it would be worth the 4 hour drive to give them my business!

This was our first service from Scott Peterson Motors and was recommended by a local customer here in the Northern Hills. The services manager Brian was easy and worry free. Looking forward to a great relationship.

My husband and I are still not impressed with Scott Peterson Motors but wanted to give their service department another chance. We paid them $8,000, and they did not fix the lights that were lit up on my husbands truck dash which are causing his cruise not to work. After buying a truck from them a few years back and having a hell of an ordeal with that we should have known better than to go back to them. This time we definitely wont give either the service or sales department any more of our business ever again. Save yourself your sanity, money, and disappointment, and go somewhere else. I am needing a new SUV within the next year or two but DEFINITELY WILL NOT be looking at Scott Petersons... What a joke of a dealership!To the reply: My husband and I said not to fix the 4 wheel drive shaft which we knew was out. The service department should have fixed the other lights on the dash which includes the cruise control. That is not related to the 4 wheel drive shaft, and we said to fix everything but that. The service guy I talked to said they fixed everything but that shaft and took care of the lights when in fact they did not. The service department has been a hassle since we bought the truck which was a big headache. Our salesperson Lester was AWESOME though so its a bummer he doesnt work there anymore because that would be the only last thing that would make us return. He did his best, but it sounds like it was the service department both times that have been the issue and have heard others say that too. Thats too bad because others have been happy with the sale side of things as we were.

I was standing in Line at Walmart in Rapid City and the Young woman checking out my groceries seen my Scott Peterson jacket. She told me that her Salesman Joel Kaiser did a great job. She went on to say how well her and her husband were treated so well. She told me that they had been to some other dealerships and they were not treated well because they were young. Well Done Joel! You brought in Customers For Life!

They never called me and kept me informed. If seems it toke them from 8 in the morning till 3 in the afternoon just to tell me what was wrong with my car. They told me they were going to order the parts and then I hadnt heard back from them. I waited 6 days to call back because I didnt hear from them. Then I had to keep calling them to know what was going on with my car. Not very happy about it.

I bought a truck from here September of 2019. Matt, who was our salesman was ok. My husband noticed that one of the fog lights, on the truck we were interested in, was cracked and we requested the part to be worked into the deal. After signing paperwork, waiting the next day to pick up the truck, and whatnot, Matt told us hed keep us updated with the status of the part. Well, 3-4ish months(January/February 2020) later, no calls/texts from Matt or anyone else at Scott Petersen Motors, my husband called and asked where the part was/when we could expect it. Matt told us, Oh yeah man thats still on order. We didnt care too much for that answer but what can we do, it wasnt his fault that the part hasnt came in but, at least we were somewhat assured that the order was placed. Fast forward another 4-5ish months(5 August 2020), I call asking about the part again and Matt goes, Oh yeah... Ill call you right back. I said ok, expecting to get a call the same day, but Matt never called back. I tried calling him today (6 Aug 2020), and I understand being a sales person is busy but I am very frustrated about this situation. I could have gotten the part from numerous websites/stores within a week but I guess it was our mistake to trust the dealership with something as simple as a part order. I think its completely unreasonable to wait almost a YEAR for anything. Also, before signing any paperwork on the truck, I notice that my name is misspelled, I inform Matt who then informs the financing guy that worked with us, and I thought that was all said and done BUT I still get mail from them with my name spelled wrong. I still dont know how they can misspell my name when I gave them my pay information, a check, and my ID with my name spelled properly on all of them. Something as simple as a lack of attention to detail in that situation really irks me. You would think that spending $28k+ on a truck, the dealership could at LEAST spell your name right and follow through on their word.

Clean and nice staff. Work hard to solve the salutation.

Great staff. No nonsense pricing.

Jason, and the Tech crew were very efficient in identifying what was wrong with my truck. Above all that, and for the first time ever at a dealership, my truck was washed, vacuumed, and the glass done!! Never have I had this kind of service from any other dealer! Very nice and I thank you for your due diligence!!Angela Smith

Good service, normal dealership prices(a bit high), but where Scott Peterson Motors fell short was long wait times and lack of ability to properly give how long services would take. Over 2 hours for an oil change and over 1 hour 45 mins for balancing tires is far too long (the only two times Ive been there). Please let customers know during appointment setup an accurate time estimation so they can plan their day accordingly.

Our truck broke down on our way home to ND, we were towed to Scott Peterson Motors. The entire staff was amazing and made the best of our rough trip home. Thank you for your speedy and kind service!

These guys saved our vacation!Thanks for the great service on our Dodge Ram.

Negotiations went smoothly...salesman was very helpful...in a short while we were driving home the truck we wanted.

After having a terrible experience with a dealership in Rapid City, we came to Scott Peterson Motors with the intention of just driving through the lot before we went to order a Jeep from a different dealership. We ended up meeting with a salesman, Mitch Johnson, who was so incredibly kind to us. We found a Jeep Grand Cherokee that we loved, and we knew how much we were willing to spend. We were honest with Mitch from the start, and without any difficult or awkward negotiating, he came in with a fair price that we felt comfortable with. After a quick and painless paperwork process, we drove off the lot with the car of my wifes dreams! If youre looking to buy in the Rapid City area, I cant recommend Scott Peterson Motors and Mitch Johnson enough!

Very friendly and helpful staff!!

Their service department is absolutely fantastic. I couldnt be happier with how things turned out with my vehicle. Stop by and see them!

This dealership is amazing I had a problem with my truck I tried the dealership in Spearfish for the 2nd time having a problem in 2 years passing through they won’t even give you the time a day came up here and these people immediately get you in no matter what and take care of you I highly recommend this dealership for anything. They really care about people.

The service advisor is very attentive to the customer needs. The technicians complete the work in a timely manner and seem to take pride in their work.

They were awesome and figured out what was wrong with our truck when another dealership was unable to figure it out after having it in the other dealerships shop 3 times.

Dealt with Lester was very attentive and helped as much as possible. Make us feel comfortable with our car buying experience. As well as the staff was very friendly. I would buy a vehicle from here again!

We bought a vehicle at Scott Peterson in Sturgis a few months back. John the salesman was very helpful and also with followup. Tammy Clem was a big help with locating what we were looking for. All around great experience!

They always do a great job if servicing my Jeep Compass. Jacyn is very helpful and explains everything.

Took my 2004 Jeep Grand Cherokee here after juneks in spearfish couldnt locate my problem. The gentlemen that took car of me found the issue and fixed my Jeep in 3 days. Expectional customer service very pleased!

Quick and thorough service.

Superb service......they went the extra mile plus in ensuring we were satisfied with our purchase and followup service. I would strongly recommend them to anyone in the market for a vehicle.

If I could give more than 5 stars I would. While on vacation and 1100 miles from home, my truck was having issues. After calling 2 dealers, Jack was able to get my truck in that day and get it fixed. I cant say thank you enough.

My son found the car he was looking for (2013 Dodge Dart) at Peterson Motors and the advertised price was $7000. We called to make sure the car was still available and then traveled an hour and a half to Belle Fourche SD. When we got there the car was just back from detail but the windshield wipers wouldnt turn off and the shop quote was just under $1000 to fix it with parts and labor. The first offer they had for us was $7000 and they would pay half of the repair bill. I said no. The next offer was $7200 and they would pay for the repair. Again, I said no. Their next offer was $7200 they pay for the repair and their shop would go over it with their multi-point check list (I had noticed that the sticker for this was already in the window), a tank of gas, and beer. My son was excited about the car and we were a least getting something of value so I agreed. The salesman went back to the manager came back and informed me that they had come down to $7000 but there would be no check list, no tank of gas, no beer, but there was an added fee of $199. Reluctantly, I agreed. Not because I was too stupid to notice the text book bait and switch they pulled, but because my son was excited about the car and had saved money from his summer job to make the down payment. I wrote them a check for $7199. Apparently that $200 was really important to Scott Peterson and he deserves it more than I do.Unfortunately, thats not the end of the story. We still needed to get the car fixed.They had to order the part and they said they would call when it came in. They never called. After two weeks I finally had to call them. When I talked to the service advisor he didnt know anything and he would have to see if the part had even come in and he would call me back when he had it figured out. He never called so I again had to call him. He informed me the part had indeed come in, but they didnt have any appointments available for the next ten days or so. I told him that if thats the case I would take it to my local dealership, get it fixed, and theyed send them the bill. He said bring it in at 9 am on Friday. The quote from the shop had shop time at 4 hours but they didnt get it finished until 6 pm. The waiting room was very comfortable but it didnt make the wait seem any less than the 9 hours that it was.Scott Peterson Motors mantra is We want customers for life, but that must only be for the customers that enjoy getting screwed. We wont be back.

While traveling through western SD, we had the misfortune of having problems with our car. One of the service assistants (Levi) on a test drive, stopped to ask if we needed help (which we did). He took us to the service center where they helped us out in a very affordable and timely manner. Friendly and helpful staff!

Great service on my Ram truck.

Excellent dealership and the best place to get your oil changed hands down. Good service at a good price and always comes with car wash, vacuum and wipe down 👍👌

Good luck getting a hold of sales! How do you sell anything if potential, ready buyers cant connect with you? Im ready to buy, so Im buying from another dealership.

Frustrating. I talked to AJ throughout the week and was willing to drive 3 hours to buy the truck. Asked him for a little more information, he said he would send it right over. He then went on vacation with no notification. I called to talk to someone else and they sold the vehicle that morning, saying they didnt know anyone else was interested. Nice people, frustrating process

This is my second visit to Scott Petersons Service Department in Belle Fourche SD. Customer Service is excellent. The waiting room is spacious, with plenty of drinks and snacks to help pass the time. The service is always very good and timely. I appreciated the food drive special they offered during the Christmas Season. #hohohogoscottpeterson

Very professional people buying my next car there

Little on glitz but big on service and savings... this new dealership has the prices you are looking for! You need go nowhere else!

They treat you like family sales and service.

Awesome customer service, well definitely be back again!

We always receive the BEST customer service. Great place to do business!!

Thorough and nice job on cleaning up my vehicle as part of an oil change.

Good service, comfortable place to wait, professional staff

Mitch and his entire team are awesome! I definitely recommend anyone who’s buying a car to go through them!

I was looking for a simple repair part in R C, nobody had the part. McKie didnt or Napa. Called Scott Peterson Motors. The part was on the parts counter when I got there.

Great Staff, Trustworthy Service, the Math adds up to make a Customer 4 Life

Thanks for all the help on keeping my truck up and running

My families experience with Scott Petersen Motors in Belle Fourche, SD started in 2011. That year I purchased a new Jeep Grand Cherokee for my wife who had been driving around an old Saturn Vue. Scott Petersen bent over backwards for us by finding the exact Grand Cherokee my wife desired which happened to be located in Sioux Falls. They sent their own driver to go pick up the vehicle the next day, drive it back to their dealership, and get it ready for delivery. The following day they delivered it to our house in Rapid City and drove the Saturn back to Belle Fourche. They gave us top dollar for our trade-in and found a better financing option than the bank I have used for decades could provide. The entire experience was outstanding.Fast forward to 2017, I’m now deployed, my wife is at home with the kids and her 2015 GMC Yukon is having some issues. I try to get them resolved with GM but was provided a solution I wasn’t 100% happy with. So, the first thing I told my wife was to call the Dodge dealership in Belle Fourche! While deployed, I also went to the overseas Military sales that gives service members really good deals on vehicles. I priced out the SUV we wanted and sent the info to Scott Petersen. They beat the price from Military sales and offered us a great price for our trade-in GMC, so we pulled the trigger and ordered a 2018 Durango SRT. Again, they found us a loan better than my bank as well as added some extras I asked for like tint and slush mats. All of this while I’m overseas and my wife is traveling around visiting family during the holidays!I would like to give a special thanks to Mitch from sales and Lindsey from finance for all the hard work and correspondence, you two made this process very easy for us and were always quick to respond to our many questions. Bravo Scott Petersen Motors for taking such good care of my family while I was away. Once again you made our car buying experience one to remember and share.

Great guys. Very helpful.

Went above and beyond today on our pickups service, also very accommodating on our schedule! Hats off to the team!

Pleasant, good service and love my clean car!

Awesome place full of knights in shining overalls!

Parts department...very good service and helpful. Awwesome

Awesome service great place to buy a vehicle

Always top notch service!

Nice selection, never had a salesman come up though... good for some, bad for others.

Great variety of vehicals and great service

The service department is outstanding and excellent

Very very thorough! Friendly sfaff!!

Horrible service we needed a part quick and they said that the couldnt get us in to look until 4pm and it was 8am

Not customer friendly and no customer service, not a professional Ford dealership.

Good service

Good place for oil change

Highest level of service from the service department.

Friendly, thorough and prompt.

Fantastic Service!!!

Service was first rate.

Very friendly and helpful!

Was in and out fastThanks

Always a great experience.