Normally ABE is top quality and very professional, but i was quoted my glasses would be ready in 7-10 days. Nope at 7, nope at 10, nope at 14, today was 17 and still no, and told maybe this week. The doctor was great and the people were nice, but They need to get their ducks in a row.
We have purchased all our eyewear at the Belleville Crossing location and have been very satisfied. We wish to pay special compliments to Miss Jodi for her expertise regarding all merchandise as she knew exactly and explained very clearly. As soon as we entered she greeted us and constantly checked if we needed any help. There was no high pressure at anytime and she made it extremely comfortable to ask anything Her information and advice on our purchases helped a lot. We plan to use your location anytime we need eyewear.We highly recommend this facility. Thanks for the opportunity to voice our kudos to you. Sincerely, Clarice and Oliver Gansmann.
Let me start by saying that everyone there is polite . I do feel that there was a lack of listening on the doctors part and lack of communication when it came time to order my contacts.I was not told that I had to wait to get a Trial Pair of contacts, then once I tried them for a day, I had to schedule another appointment to see the doctor before they would order my regular contacts.If you ask me, this is just another way of scamming the insurance for another office visit. Had they told me the process up front, I would have been expecting it, but I just get a text saying that my contacts are in and when I drive all the way out to get them, they lay this on me. Very disappointed. Will be contacting my insurance tomorrow.
Everyone at the Belleville store is awesome. They were very friendly the minute I walked in til I left. Dr. Shah was great. I’d been wanting contacts again. I’ve always struggled with getting the right prescription, but he managed to find the right combination on the first try. Maddie helped me find a great pair of glasses and brought in the troops to help me decide. She was very helpful and fun. She made the whole process easy right down to figuring the best price. I have told many of my friends and coworkers what a great experience I had at All About Eyes in Belleville. I will be going back to pick out my sunglasses soon.
Great service! Friendly staff! Even though they were busy, they still took the time to help me pick out new glasses. They utilized amazing teamwork to make sure each customer was taken care of right away. I highly recommend this location. :-)
Hunter was amazing. Very attentive and helped me make some really good frame selections. The entire staff was friendly and the doctor was thorough. The prices are reasonable even with my strong prescription. Would definitely recommend.
The staff was very courteous.There were no sales pitches to push me into what I didn’t need or want. I did purchase an extra pair at a very reasonable price. The doctor was very thorough in examining my eyes. I felt assured I had received the best exam possible.
We have been to all about eyes before, but this was our first time at this location. As we were walking out- o turned to my mom and husband and said that was the best all about eyes we have been to! They agreed. From the beginning, the workers were very friendly. The whole process was very smooth. My husband and I worked with Madison, whom took the time to work out each total using a discount vs. Our insurance to insure we got the best prices. She also helped me pick out my glasses, always listening to what I liked. My mom worked with Kirsten. She had only good things to say about her as well. We look forward to going back each year!
The entire staff at this location is super helpful and always do a great job taking care of me. They looked into the insurance benefits that I had remaining for the end of the calendar year and got me in new glasses as easy as could be. My glasses were exactly as I ordered and ready quick.
Great selection of styles and types of glasses. Friendly staff and although the business was busy, enough staff were on on hand to assist me right away. Hunter was my sales associate; she was friendly, encouraging and helpful; I hate shopping for new glasses but she made the process as painless as possible. Most importantly, All About Eyes has competitive pricing. I will definitely shop here again.
Expert service at a great price! Maddie helped me find the coolest glasses and provided a legit opinion and the Dr was very nice. Great experience, 10 out of 10 would recommend.
Immediately when I walked into All About Eyes Belleville location I was greeted with a smile by one of their amazing staff members, Maddie. She was extremely helpful when it came to picking out new frames. She gave me her honest opinion of how the frames looked on me. I ended up wanting to special order a pair of glasses that they did not have in the store, but I found on another website and she took care of that for me! The process was quick and easy and I definitely would not have been able to find new glasses without her help!
I visited the Bellville Crossings location. Walked in and was immediately greeted warmly by Maddie. The wait was minimum, and staff was great! Maddie was very helpful in picking out frames and working with my insurance. Would definitely recommendthis place for anyone who wears glasses or contacts. Prices were very reasonable!
I love this place I have been coming to this location for a while and everyone is so nice. I really like and appreciate how welcoming they make you feel. I had alot of issues with my glasses and they fix them e every time. This place and the staff are totally awesome. Thank you guys!!!
Ive been going to All About Eyes well over 15 years. Ive always been impressed with the quality of their work, the selection of frames, access to the optometrists and, of course, the prices. I had a great service call recently with one of the folks at the desk. She was very thorough in covering all the needs I had to get a lense repair done (after 2 years of use, one of the lenses got a scratch directly in the line of site). I cant recommend any optometry location or store more than All About Eyes!
Had a great experience purchasing a pair of glasses. Needed a pair of glasses for work, and needed to get it done quickly before the end of the year. I was greeted at the door Ms Hunter, she explained the process & frame selection layout. Got my insurance figured out, allowed me to browse their selection freely, then Maddie helped me narrow down the frames & got me taken care of in 30mins or less. Loved it! I will refer friends & family here!!! Thank you Ms Hunter & Maddie for excellent customer service!!!
Just got my second pair of glasses and it was painless. Madison really helped me out alot with the entire process. Never felt rushed at all and with all the questions I had I still felt comfortable with her. Nice job!
All About Eyes Belleville location is fantastic. My family all needed to have our eye exams and they were flexible in scheduling (and rescheduling) times for us to fit our schedule. Both times Chelby R worked with us to find the right style frames at the right price to fit our budget. She was very knowledgeable. I would highly recommend this location to any families who are needing eye care.
Chelby was helping me, aside from the Dr. She was extremely friendly and open to help. Normally I spend about an hour wandering and trying to find a pair. She helped me find the style I liked, and directed me to quite a few options in the same shape!! So much easier! She was so helpful in trying to figure out what all my insurance covered and what more I wanted after applying insurance. Dr was very thorough and made me feel really relaxed at the same time. This was the first time ever Ive had a Dr. tell me what they would do, listen to my concerns, and help compromise to make me happy, yet still everything else visible!! I will never go anywhere else again.
I had a wonderful experience this past week at All About Eyes. I went in for an eye exam and wanted to purchase new glasses. Dr. Shah was very through and quick with the eye exam. Then, Kristen spent time with me (very patiently) as I tried on about 50 different pairs of glasses. I just couldnt decide because of the large selection. I had a specific design in mind (clear plastic frames) but she helped me find other options that worked better for me. Wonderful staff and extremely helpful answering my questions with insurance. Thanks again!
The employee was great. She was able to access my insurance coverage and have everything ready after I selected my glasses. It was a very easy process and made me happy I chose All About Eyes for my eyeglasses selection store. Plus I dont have to wait very long for my glasses to come in. I like that I will receive at text as soon as they are available to be picked up. What an easy and great experience this was.
My favorite person to shop with is store manager Brittany! She is great! She is so helpful and goes above and beyond. I only purchase my glasses and sunglasses from all about eyes. Everyone there is very helpful and they take their time when helping patients pick out their glasses. I recommend all about eyes to my friends and family!
Went in to get a eye exam for work a few months ago. Maddie was great, she helped me pick out new glasses that I have gotten multiple compliments on! Definitely will be returning to her for help!!!!
I love this place. I called this morning requesting to request an appointment to have my niece seen after school. I was pleasantly surprised they were able to fit her in today. The staff was so friendly and helpful. Kent on was very helpful and made sure I knew all the specials to make the best choice. I decided to get my niece the 2 pair for $69 special. I will definitely be returning to get my glasses there as will my parents.
Had my very first eye exam...at All About Eyes in Belleville Crossing. Each and every member of the staff there was welcoming, pleasant and professional. The Doctor was patient, answered my questions, and took the time to explain all options to me.My Optician, Jodi, was sweet, personable, and very helpful. She treated both my daughter and I like old friends and made sure we were happy with our selections. She was happy to help at any given moment yet also to allowed us to converse and make our own choices when needed.Will definitely recommend anyone needing an exam or glasses/lenses to go to the Belleville store...A+ for the entire crew!
My experience was great! The staff was extremely helpful and knowledgeable. Everything went smoothly and I couldn’t be happier. I highly recommend. Thanks for being awesome!
Today I went and got my eye exam because I was tired of not being able to see. I was nervous at first because its been entirely too long since I had glasses but thank you to Madison L. Who took time out of her busy day to help me find the perfect pair of glasses that not only complemented my face but also my style! Thanks Madison you rock!!
Maddie is so Amazing she gave me the Best Customer Service and She was so warm and Professional. I was able to save money and time! I’m a Huge Fan and will Always Return! All about Eyes have a Great Team and They were All Friendly and Awesome!
I had a great experience at All About Eyes. The doctor was very nice and took time to explain certain things to me. The staff was wonderful and went above and beyond helping me choose frames. I especially appreciated all the help and patience that Chelby gave me during my appointment. I will certainly be back in years to come for all of my eye care needs!
On 10/8/19 and 10/19/19, Madison and Hunter, were very helpful. Madison worked with me to determine the best way to use my insurance for contacts and glasses. Hunter helped me with picking out frames for my sunglasses and get my glasses ordered. Thank You!
My experience was wonderful. I walked in, was seen within 10 minutes, and my glasses were ordered quickly. Every single member of the staff was wonderful, and they took time to help me find purple frames that fit my head. Thank you so much!
I have been going to this location a couple of years now. They never have a problem using my insurance. I can usually get an appointment within a couple days. I never have to wait long at my appointments. All of the staff that I have encountered are extremely friendly and helpful. I have recommended this place to a couple of my friends. Kat was able to quickly fix a computer problem that helped me avoid being overcharged. Great location.
I wanted to give a big thank you to All About Eyes and a special thank you to Kenton. I am currently a business owner and was approached by Kenton about the discounts you give to employees who are not offered insurance. I do not have the option to offer insurance to my employees but it gave me the opportunity to provide them with eye care services. I was very happy to hear they used your services and worked with Kenton to meet their needs. Kenton is a very patient, knowledgeable, and sincere young man. I hope his hard work and honesty is acknowledged and greatly appreciated as I appreciate everything this young man did for my family and employees. I will continue to refer those I know to All About Eyes and most importantly to Kenton.
Everyone in the office was very friendly. I tried on several frames and the young ladies were very helpful and patient with helping me choose a pair of frames. Overall, a pleasant experience. I would recommend All About Eyes, Belleville location.
I had a great experience at this location. I went in because I wanted two pairs of sunglasses. Hunter was such a big help. She helped me pick a pair of glasses for golf and work and I will recommend people to go and work with her.
I have been going to All About Eyes for 3 years now and have brought my entire family, because of the good service. We are a family without eye insurance and they always seem to work with us. This year I took advantage of the 2 pair of glasses offer. I have been wearing glasses for over 20 years and have never experienced “fish bowl” vision from any glasses. My exam was in December, I purchased glasses and contacts in February, and returned the glasses to have them adjusted. I received the updated pair in March, to still experience the “fish bowl” vision. Kristen assured me to take them home and try them for a bit and see if my eyes would adjust. I have NOT adjusted. I called this week only to be told I would have to go through another exam at full price and pay for any changes in my prescription. My prescription is good for one year.....why would they not honor this and check my vision again and cover any changes if changes need to be made? I will now be finding a new Optomotrist.
Had a great experience and Kat was so helpful. Wasnt sure at first. My optometrist retired and I thought I would come in since I heard they had wide range of glasses to choose from. I am so very pleased. Kat is the best and doctor was great!! Picked out some great new glasses with Kats help and expertise and also had lenses put in some existing frames I had. Great experience overall!! Thanks to you Kat!!!
Love coming here. Have been coming here for the past 4 years and wouldnt go anywhere else. The ladies are the sweetest and most caring around.
Great customer service from the time I walked through the door until I left. The wait time was minimal. The doctor was great! My optician, Mishya, was very professional and attentive. She explained information thoroughly. The other opticians were friendly. I will definitely recommend this All About Eyes to others.
Chelbi did a great job helping me pick out my glasses. She was very honest with her opinions, which I appreciated. I will be returning.
By far, the greatest experience Ive ever had at a eye care center. The doctor was wonderful. He took his time with me and was extremely kind. Kenton was the most professional, genuine salesmen. He did not rush me as I tried on numerous glasses and he was very patient. I will continue to encourage friends and family to do business at your location and work with Kenton.
I had a great experience here! I got new glasses for the first time in about 12 years, and Madison and Chelby were so patient and helpful in helping me pick out new frames. They offered great advice, and Im very happy with my purchase.
I took my 5 year old here for a follow up to her pediatrician check up. Kristen W. worked with us and she was SUPER helpful. My daughter was nervous about everything but Kristen was kind, sweet, and really calmed her nerves. My daughter ended up actually enjoying the visit! Kristen was not only great with my daughter, but she was wonderful with helping me figure out insurance and all that fun stuff.
From the second i walked in the door i was introduced and taken care of start to finish.Everyone was friendly and very informative to help me come to a decision on what lenses and frames to personalize. Lots to choose from, with low and high prices.
The staff was friendly and extremely helpful as I was selecting frames and considering various lens options. All the insurance went smoothly too. They even setup a rush on my order so I could have the new glasses before an upcoming vacation. Id absolutely recommend this store to others.
I like this place. Dr. Shah is very pleasant and takes time to explain things to you. The staff is very polite and helpful. I sat with Kristen W. and she took the time to explain all my options when picking out new lenses for my existing frames. Ill keep coming back.
Outstanding service and eyeglasses. The eye check up ended with a couple very good recommendations for the type lenses that would suit my work and home viewing use: tablet, monitor, TV, phone. When selecting my two for one pairs of eye glasses I was shown which racks of frames were available and allowed to browse until I narrowed down my selections. I was also free to look at the more expensive frames. The young lady that helped me make selections on lenses and coatings was very friendly and helpful. This has been my experience for my all my visits when selecting glasses and lenses. She made all of the selection process a very good experience. I picked up my glasses this morning. They are just what I wanted and already fit properly. I will be returning in a year for another check up and I recommend all about eyes for anyone looking for good eye wear and for a very friendly experience. 5334
Staff are friendly, timely, and patient.The office is very clean.The doctor is eager to give away samples of products that recommends for you.All in all, a better experience than Lenscrafters in my opinion!
This is the best place for eye exams and glasses. The people are great and the prices are affordable. Wouldnt go anywhere else. Chelby R. is fantastic to work with.
I absolutely love the Belleville All About Eyes! My appointment runs smoothly every time. Kristen helped me pick out a great pair of frames this time around and my glasses came back very quickly. Im very pleased.
Mara and Brittany made my experience looking for glasses one of the best I have ever had! They both spent individual time with me picking out the exact frame that would compliment me and look the best. Also, what would fit best for my budget. They also explained completely all lens and costs for each. I highly recommend Belleville all about eyes!
Mishya helped me through the shopping process and recommended the non glare coating to help me see better under my office lights. I am very satisfied with the turnaround time from order to pickup. Thanks guys
The staff was extremely helpful and nice. I found a pair of coach glasses I liked but wasnt sure what color would be the best. They ordered in all 4 colors and held them until I got back from vacation so I could try them out. The staff helped me pick the color that looked the best and took the time to make me feel welcome and valued in the store.
Good place very nice customer service and if call them they wont have an attitude. Just if this was worldwide place they have cheap glasses and they have good times. I would recommend this place to you I got my glasses from here they are in good quality after a couple of years please come here if you need glasses
The people that work here are amazing. They do everything they can to make sure you in with the doctor fast. And that your happy with the glasses you buy. They dont pressure you into buying anything. Carly was the one that helped me this time and I was offered coffee and water when i picked up my glasses. Thank you all for the help!
Today was a really great day. Its mid February and the sun was out shining. My day started great! But to make it better, I was able to schedule a same day appointment at All About Eyes here in Belleville. The receptionist was very patient, the staff dress nice and professional, and made me feel at home. Brittany N. helped me find the perfect pair of frames. I wouldve never thought to get cat eye frames. She was very complementary. All in all, you will love it here!
Been going here for last few years and they all have been excellent. The doctors are patient and thorough. The staff is always pleasant. My last visit a few weeks ago I was helped by Megan and she was extremely helpful and friendly. I recommend this location for all your eye needs.
I had a sudden vision change from cataract surgery and Hunter set me up with a package to convert my current frames and a new pair with my insurance.she was very knowledgeable about my insurance and took great care of me at a reasonable price.
Megan was very helpful. she helped me find some glasses that where very nice looking and in a good price range. I am very satisfied with the service I was provided. I will be back and I will try to get my family and friends go here from now on. Thank you so much for the help!
Jodi was so patient and informative! She took her time to help me understand what was really needed for my prescription. I appreciate the time she took with me to get it right and at a great price! Overall, great experience!
Brittney was such a great help to me. She picked out frames that complimented me and I love them! Im very happy that I chose to come here! Excellent service!
The staff is friendly, and courteous. They were able to get my daughter in same day, and I love their selection of frames. I must wear petite frames and they have the best selection that Ive seen in the area.
I had a great experience at All About Eyes. Great RayBan selection. Madison was a great help. The store had great discounts. I am grateful.
I came in for my annual eye exam yesterday. Its been a long while since I have gotten new glasses. A young lady named AJ assisted me in finding the perfect pair for my face shape and personality. She was very patient and helpful. I highly recommend anyone in need of glasses or even just an annual visit.
I was in last week when the storm was going through... the girls in the store were amazing keeping everyone calm and just going on with business... you could tell they were helping other stores who already lost power. Great job girls
Staff was extremely friendly especially Megan. Very informative and knowledgeable. Megan broke every detail about prices on the frames and lenses. While even going the extra mile to recommend a few things that will better enhance my vision.
I came in to get my eyes checked since Ive never worn glasses before and the staff was very upbeat and very helpful. Carly was very fast with helping me find a frame that I love and that my wife found very flattering. Thank you so much for the help. I will be back in with my wife.
Great staff! My visit was a breeze for the third year in a row! Hunter did a great job helping me pick out glasses. I love this location!
I was extremely satisfied with All About Eyes. They had extremely great staff that took the time to find glasses for my daughter! They also used my daughters old frames and put lenses in them that matched her new prescription! Very satisfied and would recommend All About Eyes to friends and Family!
The staff was friendly and professional. Kristen helped me find frames that I love, and I was all over the place with choosing frames. She was very patient and helpful in finding the right frames for my eyes. I purchased my glasses on Sunday and they were in by Wednesday!! Fantastic service and fast delivery of glasses. Thanks Kristen! You rock!
Carly and Brittany where very helpful. Found some very nice glasses in the large selection they have and the prescription was perfect. The Dr was very friendly and quick. I will defiantly be back.
Brittany N was a saint today! She not only helped us pick out frames, explain everything we needed to know about lenses, but helped us get to the budget we needed. Brittany was so kind, knowledgeable and smart! Love her! Go see Brittany N. for your next glasses!!!
As soon as I walked in I was welcomed in a very friendly manner. The Dr was super understanding and walked me through step by step with what was going on with my eye. Kenton was very nice and helped break down all my billing steps along with helping me find the perfect frames. I will make sure to ask for him next time I come in.
Honestly, it was hands down the smoothest and most efficient experience to get my glasses. The workers especially did a great job in helping me find me glasses. They explained everything I needed to know about how to take care of my glasses and they set me up with a plan that was comfortable with me. The optometrist was especially friendly and got me in and out. Best part yet was that the eyewear came in within a week. I certainly recommend all about eyes and will come back here every time!
I always have the best experience here! Chelby R went above and beyond in helping me select my new frames and cant wait until they come in!
Came in looking for a specific pair, unable to find them because it was from a different store, but was able to find a better pair! Jodi was very helpful and very patient! I tried on over 20 pairs and she was able to withstand how picky I was. I enjoyed my visit at All About Eyes!
My visit was very quick and nicely orchestrated. Jodi was very helpful processing me out. She even found very nice frames for me so I didnt have to spend a lot of time looking for myself.
These guys are amazing!! the staff was friendly, and made my visit quick and easy and my wife fell in love with my new frames. I worked with Brittany she helped me pick out a new glasses, its like im seeing the world through new eyes.
My experience at the Belleville All About Eyes was spectacular! The girls are all so friendly and helped me pick out the perfect pair of glasses. I will recommend them to friends and family.
Today was our familys second trip to All About Eyes. This was the second great experience. Anita was super-sweet and helpful and patient! The prices and service here are unbeatable.
When I went into the store Megan M. Greeted me and assisted me in picking out some glasses. She is very friendly and helpful. I would defiantly recommend friends to ask for Megans assistance.
Ive been in glasses since I was 4 years old, and in contact lenses since I was 13 years old and at 45 years old Ive been to my share of eye doctors. Dr. Shah and Maddy are absolutely awesome! My visits are simple and on time. Maddy even adjusted my current frames and cleaned my lenses for me while I was waiting. I have been a patient here for at least the last 5 years and I will continue going back as long as Dr. Shah is there.
I came in as a new patient and the staff was very welcoming and eager to help. Megan and Carly were very helpful and explained what I needed and didnt pressure me into something I didnt want. They kept me in my price range and showed me a wide variety of frames. Thank you for making my search such an easy process
I really like all the ladies that work here. They helped me pick out a great pair of glasses that I absolutely love. Kristen explained all my options for lenses. Im really happy with my visit and purchase at the Belleville location.
Customer service was wonderful, wait time was no problem, Dr. was very thorough. All in all it was a very comfortable visit and exam and they kept within my price range on glasses and didnt try to pressure upgrade me
Tons of glasses, affordable, great staff, great exam.The first impression of the store when you walk in is nice. There are dozens of shelves with different types of glasses. We were quickly greeted at the door, the staff is very friendly. Dr. Aashay Shah was friendly and helpful, answered lots of questions and did a thorough job with the exam.After the exam, my wife and I picked out glasses with the help of an employee named Mara. She was super helpful for the whole process. Not pushy or needy, very chill and happy to help. They have a ton of glasses there. I liked that not every option was designer. They have a mix of regular glasses and more pricey designer glasses. I got a pair of each for less than I thought it would cost. Overall, a great experience.
I was really pleased with the service that my mother received today at All About Eyes in Belleville, IL. Ms. Brittany N was extremely polite, friendly, and helpful from the moment I called to schedule the appointment. Once we entered the store, we were greeted by the friendly staff and Brittany N continued exhibiting excellent customer service throughout our entire visit. She was truly awesome!!!!
My husband and eye each went in for appointments. Not only were we scheduled for an appointment quickly, but the staff made the process very enjoyable. After our exams, there was an issue with our insurance. The staff followed up until the issue was resolved and got our contacts and glasses ordered right away. Within a few days we had our new eye wear! Between speaking to staff over the phone and in person, everyone was so genuinely friendly and met our needs perfectly! Allison and Brittany (manager) were so helpful! Thanks for everything. We will be coming back for any other eye care needs!
Always pleasant and helpful, great selection and easy access.
Maddie was amazing and super helpful. Very friendly, understanding and easy to talk too. Thanks you Maddie.
Great experience with this location!!! I had 3 boys who needed glasses and the employees were very patient and efficient in finding the right match for each one. Thanks All About Eyes!
I went in as a new patient two weeks ago for an exam and to update my prescription for contacts. Everything was great small amount of paperwork to fill as a new patient, the employees made sure to check on me while i was looking at glasses, very attentive. The doctor was professional, friendly and very knowledgeable. I had Aj to assist my check out on both appointments, she was wonderful, made sure i had everything i needed. Asked for her when i came back for contacts, ill get her to help choose new glasses soon too. Great experience overall.
I had a great and easy experience! The staff were very friendly and super helpful, especially Kristen W.
Visited All About Eyes today and had the pleasure of being helped by Brittany N. She immediately picked out the best looking, most flattering styles rather than leaving me to wander and probably choose the wrong frames. Super friendly, efficient and works to get the best price for you. Excellent experience thanks to Brittany!
I went in and some lady named Megan helped me find a pair of glasses. Once they were in she adjusted them to where they dont fall off my face. Fantastic place, definitely coming back!
Great service and selection of products. Get my contacts here every time. Recently went in for glasses, my first pair since high school which was around 16 years ago. Staff was helpful and described products. Highly recommend All About Eyes in Belleville.
Such a great place to visit. Our entire family goes to all about eyes and they are always friendly and helpful. Brittanie G was amazing with my 11 year old daughter and made her first experience with glasses a good one!
This has been an super awesome experience! I hesitate to buy glasses for my kids because they grow out of them so fast! From the eye Dr that saw us to our sales guy Kenton, that not only helped us find age appropriate and fun glasses but gave us a great price to boot!! Will definitely come back and refer!
Service was excellent. Dr. Shah was very polite, and his staff was very friendly. Very little wait time.I had the chance to sit with Mishya who was very helpful in helping me pick out the perfect frames and explaining my coverage. Thanks for a great first time experience!