The staff was super friendly and knowledgeable. They led me straight to the elliptical machine that was right for my situation. If I have learned anything in the past 6 months, its that you cant beat shopping for exercise equipment in-person. And this store gets it done at the highest level.
William at Precor in Bellevue helped my wife and me choose and order our home gym equipment. William was friendly, knowledgeable, and patient with us as we discussed and made decisions. He gave us advice based on his first hand experience using the equipment and seemed genuine in wanting us to have the right set up for our needs. He even gave us a good discount because we were ordering a large set of equipment! We came away very happy with the experience and are looking forward to our equipment being delivered. Thank you!
Nice to have a local distributor that can provide Precor’s top quality equipment and service, with that “mom & pop” shop feel. Thanks Michael and William for that personal touch and giving me that winning feeling.
I went in on a Sunday afternoon looking to buy a heavier duty exercise bike. The staff listened to my wants and needs then showed me several different options. They answered all of my questions and never pressured me. I would go back to buy more equipment but they guaranteed me the bike I bought has a ten year warranty so I don’t imagine having to make many trips back.
William and Jesse made my day! They were super helpful in finding the right treadmill to fit my needs and were able to answer all of my questions. I would highly recommend them to anyone interested in finding the right piece of home exercise equipment.
I was blown away by the level of service that I received! The staff was very helpful and friendly! They were also very knowledgeable and steered me to the equipment that was best suited for what my fitness goals are!!! Will was an absolute pleasure to work with! I can’t wait to go back and get more equipment to continue my fitness journey!!!! Thanks again!!! And see you soon!
William in Bellevue was super helpful and patient with my kids strolling the store as I made my purchase. Super excited about my new treadmill. Service was fast, friendly and professional. Thank you!
Outstanding customer service, competent knowledge, along with fair and transparent pricing. I would recommend Precor Home Fitness Bellevue without reservation.
William was knowledgeable, helpful, and low pressure. We felt very confident making our purchase. Overall great experience.
William was very knowledgeable and helpful. He worked hard to find The right treadmill/workout equipment that will work for my lifestyle/needs. No up selling and no pressure. I’m setting up my home gym and look forward to working with William again.
Great staff at Tukwilla Precor and at Bellevue office. William at Bellevue guided me through the process and Jason at Tukwilla was there to answer questions. All in all very professional and great communication
Great product knowledge. Delivery was prompt. High quality products.
William, the store mgr, was amazing. Instead of just reading off info from website he called their expert guy and helped me make best decision between the 2 bikes. I’ve used this bike in gym (Chrono) and was going to go with the Spinner shift because the price of the Chrono is a thousand dollars more. After he hung up with him and had all my questions answered, he told me the one I had originally wanted was on sale. So, I got the better of the 2, the Spinner Chrono. He went above and beyond. I’ve been shopping for a spinning bike for a while including Peloton and I went with this bike for many reasons … mostly due to the fact the handle bars can move from front to back as well as up and down. This was by far the best customer service experience compared to other shops including Peloton. Thank you and I’m gonna really enjoy this!!!
The crew is great! If you want to browse and look at things on your own, they let you. If you have questions or want help with equipment they give that with absolutely zero sales pressure. I highly recommend stopping in even if youre just contemplating working out.
Outstanding customer service from Cory!! He was so easy to work with!! Thanks again!
Great service and quality equipment. Would recommend.
Best customer service I have experienced in a long time!
I called Precor Home Fitness to look for a part for my treadmill. Brian Smith politely explained they only had Precor machines but went the extra mile to give me a name of someone to call for more information on the part. I can see why this store has such excellent reviews! Makes me wish I had bought a Precor!
I had a chance to work with William. He was so knowledgeable and offered great service
We worked with Brian to buy ourselves a very nice Cascade PowerBike and were fortunate enough to have Brian take care of us. He was friendly, amicable, and was able to answer all of our questions with great humor even through a mask! Wonderful representative of the brand and we will continue to spend our money here or wherever Brian finds himself in the future. The store is lucky to have him!
I’ve had a Spirit elliptical on order since August and still don’t have it (now Christmas Day). I realize this is a unique year but I’ve been promised delivery multiple times and no one seems to know where it is or when it will arrive. I’ve contacted the store many times and always get referred to someone in Chicago; she’s been apologetic and says “2-3 more weeks” but I have zero confidence in that. I was originally promised delivery in September so take their delivery estimates with a grain of salt.UPDATE 1/12/2021: The store owner gave me the name of the regional sales manager who said he would call me; never did. Jessica in Chicago left a message last week that *maybe* the product would arrive this week. At one time Jessica offered a “free upgrade” that was “in stock” - that never happened either. Oh well pretty soon my gym will open up....UPDATE 1/19/2021: I finally received my elliptical today (Note, this was not a Precor brand product). Precor Home Fitness upgraded the product one level and are going to comp the deliver/setup fee, which is much appreciated. Although I feel like PHF could have done a better job of communicating with me during the past five months, probably the overseas manufacturer probably didnt communicate well with them either with respect to inventory/shipments to the U.S. It was an understandably extraordinary year for retailers - Ive changed my review to 4 stars and would recommend PHF to others.
Extremely knowledgeable staff, and VERY well supplied with a fresh stock of weights of various types, despite a nationwide shortage of dumbells, barbells, plates, kettle bells and balls.This combination makes the Precor in Bellevue a winner for someone looking for serious equipment that will last.
5/5 Highly recommended! I worked with Brian who helped me with some equipment I needed. Awesome guy, extremely helpful. Will definitely be going back for anything else fitness related.
Fantastic customer service! I went in to try out rowing machines. Brian and Tye were very helpful and attentive, but very low pressure to sell which was just what I needed. After a day to contemplate, I came back and purchased a machine from them and the process was extremely simple, quick, and very helpful. I highly recommend checking them out if youre interested in exercise equipment!
Just went in to try out a couple of models of water rowers and see if Id prefer a monorail or a dual rail. Brian Smith was wonderfully helpful - he set us up with different models to try, gave us space and time to consider them, and provided all the information we needed to make a decision. Thanks to his help I felt confident buying a water rower, and we were able to get it home and set it up in the same day. I will absolutely be recommending Brian and Precor to anyone I know who needs exercise equipment.
We have had a number of transactions with the Precor store and theyve all been great. The last transaction was no different. Very competent and fair treatment. They make trading up very easy.
Awesome experience purchasing a stationary bike, trying them out in the store, getting advice. Delivery was right on schedule and on time. Now Im enjoying riding every night, watching virtual bike tours on my iPad, which sits perfectly on the machine. Only down side is that the Precor Bike comes with a manual that describes how to assemble and maintain the bike, but does not describe how to use it - how to set the controls, etc. I have no idea, and can only guess.
Brian, the store manager, was absolutely amazing with his service! He was very attentive and helpful in finding exactly what we were looking for.I highly recommend taking your business to Precor Fitness, I will definitely be returning!
Brian, the GM, is absolutely fantastic. My wife and I were in looking for a treadmill and he was super helpful, full of good detailed information not only about treads but everything else we asked about as well. No pressure whatsoever, he is more interested in helping people get healthy vs making a sale and it shows.
Brian was great to work with. He was helpful, knowledgeable, and cheerful. The store had a large variety of equipment. We were able to equip our entire home gym from this one place. The only negative was the checkout experience. Their computer system is antiquated and crashed multiple times while doing our large order. We eventually had our sale completed after it was written out by hand. Thank you Brian!
Brian, the manager at the Precor Store in Bellevue was very kind and helpful in helping my husband and I set up our home gym. He demonstrated the equipment with us and answered all of our questions however silly they were. Brian demonstrates a level of professionalism and delivered a level of customer service I haven’t seen in stores In a long time. Thank you Brian for your help. Cheers.
This store is great. They sell high quality equipment which should last a long time. Brian, the store manager, is very friendly and accommodating. I bought several machines from them and have no regrets. Highly recommend if you’re looking for a quality equipment for your home gym.
I purchased a reconditioned commercial grade elliptical trainer from Christian at Precor Home Fitness as a post holiday gift to myself. The residential models just didnt have the same smooth motion I wanted. The whole experience was fantastic and they followed through on every promise made during the transaction!! The guys at Precor were able to answer all of my questions about the machine, potential for repair and warranty info. These were important details when buying reconditioned equipment. I love my new machine. I love that the delivery went so smoothly and that it happened when planned. I will return to Christian to make my my next gear purchase!!
Brian @ Precor in Bellevue was awesome to work with! I had an idea of what equipment type I was interested in purchasing and Brian was more than helpful at answering all my questions and getting what I wanted narrowed down to allow me to make a great decision and to be so pleased with my purchase. I’d highly recommend getting your fitness equipment here.
Brian Smith made it very easy to purchase our elliptical trainer. He was extremely knowledgeable as well as being friendly without being pushy. We walked out of the store confident that we had purchased a quality piece of equipment that will last a long time and provide significant health benefits to us.S. Taylor
They are nice with customers and helpfulThanks Cory
Brian and the Bellevue Precor team are great! We have purchased 2 pieces of equipment from them and both times we have been impressed with their knowledge and helpfulness. Also being able to use the machines before making an investment like that is invaluable!
Brain had exactly what I needed in the store and allowed me to try things out as much as I needed. He was kind, understanding and knowledgeable. A perfect experience!
Today I visited Precor Home Fitness in Bellevue to look at a WaterRower where there are various models and options. Brian is incredibly knowledgeable and helpful!He made the whole process so fun, fast and easy.I am grateful. Thank you, Brian!!
Jordan was AMAZING! Listened carefully to my goals and specifically to my post surgery rehab needs. He quickly guided me to the machine thats met all of my goals including budget. He never once tried to up sell me. He printed out all the specs on the machine and made me feel he had all the time in the world to answer my questions.
Stopped in to browse the vast array of exercise equipment this place stocks. Very good selection especially if you are looking for professional gym quality hardware. Jordan was super knowledgeable about the products and gave his honest opinions on various equipment. Good experience!
I had a perfect experience when shopping for a new elliptical. Jason was very knowledgeable and helpful. Needless to say I didn’t leave empty handed! I would suggest you check out this great store!
Precor Home Fitness has an amazing selection. Brian was a great help! Both personable and knowledgeable, he guided us to the right equipment for our home gym. Thanks Brian!!
Had a great purchase experience, Brian helped me navigate the pros/cons between a few models over a series of visits. Appreciated his patience and assistance.
We had a marvelous experience at Pretor Home Fitness - Bellevue in no small part because of Brian who helped us every step of the way. We moved recently and the new owners wanted all of our in home gym fitness equipment. We are now in an interim home until our new home is built. We needed a few pieces of equipment and weights/a bench to get us by. After much discussion with Brian and trying many pieces of equipment on for size, if you will, we bought just what we needed for now and identified what else we will need when we have the gym space in our new home.Bottom line, Brian is extremely knowledgable, helpful, honest, candid, delightful and was willing to go the extra mile to ensure we got what we needed in an expedient period of time. We needed to optimize the space we have currently and more importantly, the workout results we want.To that end, we are very pleased!
Brian runs a great store and has always taken the time to help accommodate us with no pressure. Its always a pleasure to shop here, find out the info we need, and then get a great experience when were ready to make a purchase.
Great products and great service. Brian answered all of our questions well. He was great to work with and we love our new rowing machine.
We had a great experience here. All of our questions were answered and explained with great detail.
After a bad experience at the Lynnwood Precor store, we traveled to Bellevue Precor, hoping things would be different. We were pleasantly surprised to walk into a warm, welcoming environment and be addressed with respect. Our salesman, Brian, also the manager, was very gracious and knowledgable. No nonsense at this store, just a desire to provide the best customer service and make sure we walked away with a product that was a great fit for us and feeling good about our purchase. Bravo to Brian. He should be the official coach and mentor to all sales staff.
They sold me equipment that isnt in stock. My invoice still hasnt been cancelled and my money returned, and the wait has made it impossible for me to get my dad his machine in time.
Jason is awesome and I got a great deal on my Precor EFX 883! I love it!
Great Service! Brian worked with me to build the home gym that I have always wanted. Thank you!
Brian was knowledgeable and friendly. He answered all my questions. Purchased a WaterRower and a few other items. He even helped load in me car, wow who does that anymore??? BRIAN DOES. Great customer service Go see Brian, you won’t be disappointed.Brian you rock, Thank you.
Brian (the GM) answered all our questions leaving us to decide on the treadmill that fit out needs. Slight glitch in delivery which Brian smoothed out for us. Good service.
Brian is the man! My wife and I headed to the Bellevue store to try to find a way to get a Precor machine in our home. We have a six month old and settled on an elliptical as the perfect way to work out during naps.We wanted a Precor due to their reputation, but you also pay for the quality you get, this stuff is expensive! Brian took an hour out of his day to walk us through machines in store, and then easily another hour on the phone and texting with me and all of my wacky questions and thoughts.Not once did I ever feel like we were speaking with a sales person. Brian even gave us his personal thought on a route we should go to get a machine in our home at a price point we could manage.It is clear Brian is not only passionate about Precor as a compnay, he is passionate about helping the community around him get in the best shape possible. To top it off, he is just a cool dude. Youve got one of the good ones in Brian, Precor, keep it up!
Brian did an awesome job answering all my questions.
I went into a Precor store for my first time today, Brian helped me out and got me a great deal on the equipment I was looking for. I couldn’t be happier with the service, and I will definitely be going back to this store for any fitness equipment I need in the future.
Brian was friendly, knowledgeable and did not pressure me to purchase a product.
First rate knowledgeable service. I got a superior product at a great price and I’ll definitely be back.
Came into the Bellevue new store and was greeted by Jordan with excellent service and help us selecting the spin bike we were shopping for. Thanks for the great experience.
Awesome experience and Brian was very helpful to cater to my needs.
I buy everything online, everything. I fully anticipated purchasing an elliptical we were seeking online, but after stopping by this store to demo some equipment, I would advise anyone check them out. Brian was very courteous, knowledgeable, and respectfully answered all of our concerns/questions beyond our satisfaction. He even offered to personally help us move our equipment the next time we move. Lastly, the prices in store were actually better than those on amazon/froogle/internet. I highly recommend giving these guys a chance to earn your business.
Brian helped me out when I visited the store and without question, one of the friendliest guys Ive ever met. He makes shopping for fitness equipment easy and makes alot of sense. Helped me decide between a couple choices. Will definitely be back
We went to Precor fitness to check out a few exercise bikes. The salesman Tony was very helpful in explaining the differences between an upright and recumbent bikes. He let us try out a few and explained the pros and cons of each model. Though, we did not buy a bike that day, we were very happy with Tony and the store.
Jordan was great! We didn’t feel pressured and he was very knowledgeable about the equipment. Bonus: They deliver to Vashon Island!
Brian and his team are the best. If you are looking for honest help with equipment or your workout, these are the guys!
The staff was extremely knowledgeable and helpful! I was amazed with the quality and cost of the equipment that I purchased and will use them for all future purchases!!
Brian was great. Good dude, knowledgeable and fair pricing.
Purchased a Precor EFX425 Elliptical from Brian at Precor Home Fitness and it is as advertised. The machine is club quality and gives a great workout. Great people to work with and fair pricing as well.
So I’m building a home gym, we finally have the space for everything we need, Brain Smith is a Master- I told him what I’m doin, he gave me a few options, he gave me honest feedback and I was sold ... GREAT experience, I will recommend everyone I can to Precore and Brain Smith .. He knows his stuff and really cares.. Fantastic company and health Ambassador-Gratefully,Rick G. Zorich and Family-
Wow, what a great sales guy brian is, he got us just what we wanted and at a great price
Brian is awesome! It will be great when exterior construction is completed.
Precor is fantastic. Great quality and a good value.
Tyler is the best in customer service!!!
It was a pleasure working with Brian to purchase a treadmill.
Brian is very helpful!
Priced on the higher side.