Joseph, the store manager, is fabulous and the true treasure of Belle Square. He listens and is fun to work with. I absolutely love the Chanel and Tiffany frames he selected for me. Go see Joseph, you wont regret it.

🔥 😎 Loved the service and the selection. Made it fast to come in try it on and purchase. The knowledgeable staff provided amazing recommendations and feedback. Made for a very enjoyable experience. Will come back!

Great selection of designer sunglasses! Christian was super helpful and I ended up buying my first pair of Chanel’s. The store is very nice and clean

I bought a pair of Reyban sunglasses and after using a few times I’ve noticed that it doesn’t quite fit on my face and for some reason it was giving me a headache. I tried to return or exchange at this location. They mentioned since it’s been past 3 months I could only exchange within a. Year. They asked me to come back since the assistant girl wasn’t there I went and came back after 30 min and the assistant girl ( talk, skinny, brunette with glasses) whom was very rude and angry told me she can’t do a return or exchange. She completely was looking down on me which made me feel so uncomfortable. I would have totally be fine with not getting a return or exchange if she had a better attitude. If you hate your job, don’t work for a customer service. I’m never shopping from this location and I don’t recommend it

Ugh! Terrible customer experience and they lack training. Alex is so sensitive and emotional and rude. Major training required how to deal with customers, don’t take things personally and leave your emotions out of the door.

Perfect service. Specially very calm and patient lady who I forgot to ask her name . She helped me very much to find a good sun glass after long time searching.

Loved the cleanliness and action of the Staff!

Erin was amazing! She helped to fix my Prada glasses and was super knowledgeable about the product. Great experience! I’ll definitely be back for future purchases.

Very good collection and friendly staff

The best assortment, and wonderful staff! Thank you!

Its nice to have a SGH hub at Macys.....

Alex (store manager), told me based upon a micro scratch that I was not able to return based my Rayban Chromance sunglasses. She implied that I was trying pull a slick one on them despite the salesperson selling me those sunglasses AND the receipt explicitly states the “Easy Return Policy”. The sunglasses were in every possible facet in resellable condition. If Sunglasses hut does not honor their “Perfect Pair Promise” for this pair of sunnies, they might as acknowledge that their return policy I.e. “you’ll just need proof of purchase and original packaging” is a marketing ploy to bait and switch clients knowingly. There is no condition stating that a perceived micro tear would suffice as reason to reject their “promise”.

Bought my favorite Raybans here ☺️

Very arrogant manager.Staff is Not friendly and pretty ignorant about return services.Learn from Warby Parker.

Great customer service and variety of styles to choose from .

Customer service is very good and reps are knowledgeable.

Customer service is great! Always welcomed with joy and helpful staff to help you find a pair of sunglasses you are looking for.

Terrible customer service. They charged me in store for placing an online order, after one day of waiting and not receiving the email receipt for the purchase, called them back to check the status, and it appeared that the order was canceled, while I was charged. I had to call them 20 time over one week to inquire about a time-line for getting a refund, the store manager, Alex who is a rude and irresponsible person said that she would not be able to help me with the refund and hanged up the phone. I tried to call back and the phone was unplugged. Stay away from this store.

I didint buy anything on this store but on their store in Southcenter. The lady which I failed toask her name just simply adjusted my shades according to what I what in a matter of second without asking any details. She is very experienced and professional.

Great customer service, found what I wanted right away

The manager (Danieka) has very bad customer service, and poor communication skillsShe is so unprofessional and rude. When we ask for refund due to Manufacture defect she wouldn’t even check the glasses and turn us down. She Blame us and think we scratched the glassesShe send us back to original sunglasses store and ask us to deal with them.What if the original store manager has same attitude likes her does it means we have very bad luck due to their lack of quality controlDon’t believe what they say about easy return policyI have very bad experience from the sunglass hut in Bellevue

No problems to the stor, but to company, why you sell 300$+ for product, that is 200 or under everywhere alse? Same quality stuff.. o well in Bellevue there is plenty ppl will pay overpriced item

Many good options for sunglasses for any kind of person

Sunglasses hut has the worst exchange policy and customer service.

No

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