This was my first time buying a car from a dealership and, after having a bad experience with a larger dealership, I was so pleased to have found Cupples Car Company. Ross was so kind, honest, and knew everything about the car I was looking at. He made the process so easy and I was able to drive the car home the same day. I highly recommend taking a look at Cupples for your next used car!
Best car buying experience Ive had in a while. I saw the car online, the car in person was exactly what was advertised, we did everything through email until I went to pick the car up...I was in the store for maybe 5 minutes, Ross had all the paperwork completed and ready for me as promised. Theres a reason this place has such a great reputation. Ill tell everyone looking for a used car to shop Cupples first!
Recently bought a 2018 Outlander and it has been the BEST car purchase Ive ever made! I wont go anywhere else again👍🏼Ross is very honest, open, and upfront with you. My daughter also bought her new vehicle here last year and she is very happy with her purchase as well.. If I ever trade again it will be at Couples Car! 👍🏼💙Thank you again Ross
Again Ross goes above and beyond in making the deal work. One of the most honest car salesman I’ve ever met !!
Excellent Experience great guy to do business with! Highly recommend!
When I was in a bind Ross came through and helped my family and I with a car it was so easy, I will definitely be purchasing my next vehicle with cupples and I will be recommending it to everyone I know!
This was the easiest and most professional transaction Ive had when shopping for a new to me car. Ross was great to work with and extremely knowledgeable. He was kind and fair. He treated my daughter and I with respect and was spot on with communication. I would highly recommend Cupples! I have a reliable car at a price that worked for us. Thank you!
I bought a car there and the service was amazing! They were very quick to respond, very helpful thought the entire process, and answered all of my questions perfectly. The car was perfect and just what I wanted. Definitely recommend!
Always a great experience. Ross stands behind his cars and wants to make sure your happy
After horrible car experiences, Im so glad we found Cupples!!! Cant reccommend enough.
Hands down the best used car buying experience Ive ever had. Ross is very knowledgeable and very reasonable. You wont be disappointed.
We purchased my Daughters first car from Ross and had the best experience! He was kind, accompanying, and went out of his way to help us in every way he could! He didn’t have the exact car we were looking for, but knew he was soon getting one he thought we would be interested in, so once the car came in, he sent us videos about it and gave us all the details of the car. We drove almost two hours to test drive it and were very impressed with how clean it was- it looked brand new! He takes great pride in his business and it shows. He is also extremely knowledgeable when it comes to any car. The purchasing process was very easy and we walked away feeling very happy we chose Cupples. After purchasing the car, we found that it needed a small repair and Ross was so accommodating, made us an appointment, had it fixed and also paid for the repair. He is a man who stands by his word and wants his customers to be happy. We will definitely return to Ross in the future, even if it is so far away- it is worth knowing we are in good hands. Thank you Ross!
Ross was incredibly helpful and efficient. Answered all my questions, did all the work quickly, and did not once push for a sale. Highly recommend Cupples Cars to anyone.
Ross was personable, and up front. Outstanding experience even despite not making a purchase today, highly recommend.
Working with Ross at Cupples Car Company was easily the most pleasant car-buying experience that I’ve ever had! Ross was patient, answered all of my questions, and never put pressure on me to make a decision. He was especially accommodating due to current the travel restrictions. Since I live out of state, Ross was able to process all of the paperwork electronically and had my new car delivered to my driveway within 24 hours of finalizing the purchase! A++++ experience and I will definitely be giving Ross a call next time I am in the market for a vehicle.
I purchased my Nissan Frontier Ext. Cab 4WD from Cupples back in November 2019 and Ive been very happy with it. Before making my purchase I pretty much knew what I wanted but I also wanted to deal with a company having a good reputation. I found Cupples Auto online and after reading their reviews in several locations I decided to give them a shot. I also had a coworker recommend them as well, so when they had what I was looking for at a fair price I made the trek from York, Maine to Cupples in Belmont, NH and I wasnt disappointed. My wife and I found Ross very sincere, helpful, and honest. If I need another vehicle, I wont hesitate to do business with Ross again.
I have always trusted the company and you never have to second guess their products .This is the 2nd time Ive bought a car from them .Good honest people .
This was the easiest and quickest car purchase I’ve ever done. Less than 90 minutes from when I arrived until when I left. This includes a test drive, discussing trade in options and financing.He explained everything before I had a question. Highly recommend checking them out!!
Ross is phenomenal. Very understanding. He really strives to help you into a vehicle and does absolutely what he can to get you what you want and make sure you’re completely satisfied. I couldn’t say anything negative. Absolutely great company!
After working with many questionable used car lots we were so happy to find Cupples Car Company! Ross was honest and direct from the very beginning and made our experience easy and enjoyable. His selection of cars is clean, reliable and well priced. He even took the time out of his day to buff out a scuff on my own personal car, not even from his lot! Thank you for a wonderful experience! 👍
The staff was excellent with a great selection of cars.
The atmosphere at Cupples Auto is one of a kind. Ross is relaxed, honest, and knowledgeable. He selects some great low mileage, affordable vehicles for his lot - its real diamond in the rough! The process was enjoyable, quick, and easy. Easily the best car buying experience Ive ever had. I highly recommend paying Ross and Renee a visit for your next vehicle.
Purchased from my home in VT. Delivered to my door. The car was better than than I had anticipated. The whole transaction was 100%
The first car I purchased there lasted 7 years and I’m now driving the second. They finance thru credit unions so your money stays in the community and they are just nice to do business with. Friendly, helpful and knowledgeable they were literally the only dealership I visited.
I went to Cupples today to look at a 2015 Jeep Latitude. Ross was so good to deal with I ended up buying the SUV the same day. Im so happy I went to look. My experience at Cupples was so inviting that I will definitely be a repeat customer and will be sending others there as well. Everything went so smooth. The easiest car buying transaction I have EVER had in my life!! Thank you Ross for the experience!
This was my first time buying a vehicle on my own. I bought an extremely nice car, with low mileage. The owners were both kind, welcoming, and honest and helped me get a great deal. Even after I bought the car they were helpful if I had any questions or concerns. The buying process was quick and easy, and again, the owners were very kind and helpful! Its definitely a place of quality and I would recommend it to anyone looking for a car!
I had a great experience buying a Kia from Ross at Cupples Car Co. & would 100% recommend him 😁
I have purchased dozens of cars over the last ten years or so (often helping friends and relatives). My experience tells me that Cupples (Ross and Renee) are easily in the top 5% in terms of customer orientation. Super easy to work with and very efficient. I wish they were in my state (Vermont)!! My son is quite pleased with his vehicle. Cupples quickly arranged the best financing and pricing to work with our situation. And, the paperwork was done when we arrived (I spent more time getting out of a grocery store)! Great Business! I will be buying here again (even though the 3 hour drive is inconvenient).
Really good place to buy a used car.
Great guy! Was very forward and honest about the car and very sympathetic to my particular
We went to Cupples for 2 reasons. The first being that they were highly recommended by friends, the second that they had a car advertised that we were interested in. Im very happy to say they were as good as we were told. Ross came over to us as we were looking over the car. He explained everything he could think of about the car...how he got it, what he did to it and any concerns he had with it. After test driving the car we new we wanted it. He stayed open late to help us get the process completed that night without having to come back another day. We will definitely go back to Cupples the next time we are in need of a new car. And will recommend them to anyone I know looking for a new vehicle. They are very good honest people with high quality cars available. Thanks for the Great car!
I bought a CRV 2016 from here and so far, I am very happy with my purchase. I did research on the company and the vehicles before purchasing. I am very happy with the company and the vechicle I purchased. I will definitely go back in the future.
I had a great experience in customer service. I live in New York and Ross sent all of my paperwork to my home there to make for a smoother process when I came up to purchase the vehicle. It was such a relaxed environment which seems to be rare in the auto industry. I would definitely recommend working with them.
Respectful and courteous. Tried very hard to meet our needs.
Extremely friendly and transparent. Very different experience from other used car dealers. Would recommend to anyone looking for a used car.
I was introduced to Cupples because my husband bought his car there back in 2004... which he is still driving. I bought my first car from Ross in 2012, I helped my mom get her car from him in 2015, and I just bought another car from him the other day as a 3rd vehicle at my house. Every experience was more fantastic than the previous, with Ross always being happy to answer any questions I had by email, phone, or in person. Hes never your typical used car salesman and youll never find a lemon on his lot because he always takes pride in his vehicle stock. If you need a newer vehicle and you HAVENT checked this place out yet, youre really losing out on a great car buying experience. I will definitely continue to make all future car shoppings happen with Ross at Cupples.
We loved the service and the car and would recommend Couples Auto to our friends and family. BUT the St. Marys Bank that we were recommended to use because we were Maine residence is horrible. There are a ton of hidden fees, a maximum amount you can pay at one time, and there are fees for making extra payments. When we called the bank I have had to sit on the phone for about an hour before you can talk to anyone. Their online account system is also atrocious.We would go through couples to buy a car again, but we will NOT be using their financing.
Ross is amazing. Bought my Toyota Yaris from Cupples a little while back. Dealer is knowledgeable and helpful. Very good people and great deals!
My experience in dealing with Ross and his Cupples Car Company has been superb. We purchased a pre-owned VW from Ross over 5 years ago, and it was the best car buying transaction my family has ever experienced. We are from Central Connecticut and were dealing with Ross mainly over the phone at first. The transaction could not have been handled more professionally. When we arrived in New Hampshire, the transaction was flawless. We had the opportunity to meet Ross and his wife in person and felt even better about buying from Cupples. Highly recommended.
Over the last ten years, Ive bought my vehicles from Ross. He is the most honest, straight forward and trustworthy person Ive ever encountered in buying a vehicle. I recommend him to everyone I know!
A rare find in todays used car industry. Absolutely honest and fair, family owned and run. I am now a customer for life!
Great place to buy a car Ross is really friendly and not pushy
I bought A great car PT cruiser I have had for ten years he is the best stop by and say hi and look over the cars and trucks.
Ross treated me with care and respect throughout the entire buying process and was able to provide the best possible customer service. He was honest and upfront and I would feel very confident going back to get my next car from him.
Very helpful relaxed environment great prices with low mileage
They are honest, trust worthy and affordable! I had a wonderful car buying experience at Coupples and I wont go anywhere else!
Im adding another review to my previous reviews of Cupples Car Company (see below). We just purchased our 5th car from Ross at Cupples, and the experience keeps getting better and better! Ross went out of his way to find the exact car we were looking for (Honda CRV) after our previous vehicle was totaled in an accident. The CRV Ross found is in amazing condition, with very low mileage, and the price was very fair -- which has been my experience with every vehicle purchased from Cupples. As the other reviews here attest, Ross is a pleasure with whom to work, and one never feels pressured in any way. Ross business model really should be the template for all used car dealers: excellent vehicles at fair prices, with honest and pleasant interactions throughout. I cant say enough positive things about Cupples Car Company -- his dealership is located over an hour away from my home, but I never regret making the drive to Belmont!---------------------------------------------------------I reviewed Cupples Cars about 7 months ago (see below) with my third car purchase from them, and I just purchased my fourth vehicle with the exact same outcome: great cars, great service, great prices! Ross is a wonderful guy to work with, and I greatly appreciate his honesty -- definitely not your typical used-car experience. I cant say enough positive things about Cupples -- if youre looking for a high-quality used car and a low-pressure, honest sales environment, Cupples is the way to go!---------------------------------------------------------I just recently purchased my third vehicle from Ross and I have nothing but positive comments regarding his honesty, professionalism, and fairness. He always provides me with an honest assessment of the pros/cons for any given vehicle, and his website is terrific, always up-to-date and provides direct access to every vehicles CARFAX report. Hes located about an hour from my home, but the commute is well worth the service he provides. His vehicles are always first-rate!
Wonderful experience; highly recommended; no dealership can compare with courtesy, promptness, thoroughness;
Everyone there wouldnt want you to come in or leave without honesty! The car I got fits to my every need and they were the reason for that.
Honest people to deal with, got a great deal on a Camry.
Very happy with the service!
Never did business with them, all though they have been there all very long time.
Fair and courteous service
Nice cars there