We have done business here for 20 years and have found them to behonest and good to deal with. In the fall they pull our boats out, winterize them and put them in our garage. We have also purchased two watercraft here and were satisfied with the purchase. Yes, Covid -19 did cause some service problems for them, but also for many other businesses that couldnt find people who wanted to work.Bob & Mary Deters

I rented a pontoon with lake effect and was very satisfied with the customer service. Caleb brought the pontoon to paw paw lake and he took the time to answer my questions and go over all of the ins and outs of the pontoon. The gentleman picking up the pontoon was also very friendly and great at guiding me on to the trailer.I will definitely use them again for my next rental!

Some sweet pontoons there

Customer service here is a joke. Last year they lost our jet ski cover and key. Last fall we asked them to repair our boat when they pulled it out and they told us they would do it in spring. Now it’s end of May and our boat can’t even be looked at until June. I’d steer clear if at all possible, because they obviously could care less about doing anything for their customers.

Received boat with missing futures that I paid for and then was lied for 2 months about when they going to correct thatShop = jokeOwners = not even existManagement = no managementSales = only need your money

Just got 2 Chicago dogs for $10... was no pickle and the hot dog is like a week old. Dont do it.

Purchased pontoon and wake boat this year. Tyler was great, explained everything and felt it was a very fair price for both. Very professional. We have used for service on other boats and never a problem. There is a reason we purchased from them and we were not disappointed . Great service. Thanks.

This place has no concept of customer service. Nothing but a bunch of empty promises. Steer clear! I know they are the only place around, but if you are from out of town, go somewhere else! Talk is cheap with these people. Will not be a return customer.

Watch out for their drivers!! Almost got hit by one of their guys moving boats and he thought it was funny. So unprofessional and rude! Learn how to drive a trailer and have some respect for others!!

Ive been a satisfied customer for 19 years now having three or four boats at a time and depending on Lake Effect for storage, delivery, repairs, etc. Always satisfied. I see a couple of recent negative reviews but I think that we all need to have some patience because with the covid-19 lockdown things really got backed up.

Had a deal with Tyler for the price listed. Then he increased the price on the website and then wouldn’t respond to me. Never heard from him again after calling him several times. Horrible way to do business

I just bought a new Mastercraft X-30 from lake effect. Tyler was great and totally took care of me. He provided top notch service from the time I called to find out if they had the boat I wanted to well after the transaction was finished and was flexible and easy to work with from start to finish. To top it off, he even offered to pickup the boat I was trading in so that I wasnt inconvenienced. I highly recommend lake effect!

The little Mexican market next door is good food. Se Habla Espanol.