Went this metro location And Kenneth Fuentes he’s deserves a raise nevertheless very professional and went above and beyond to help me thanks so much Kenneth for your help guys if you go here recommend you see Kenneth but everyone’s great at this location.

Better good luck using a payphone

Ive had the Samsung A21 for a little over a month and honestly its the worst phone Ive ever had. I can almost never get a signal even with full bars. No apps work. No help from this store and Im considering ditching the phone and T-mobile. Sprint actually tried to help me with info about sim card placement causing issues but the phone dropped even that call, and that info didnt help the phone work any better. Im at my wits end with it, $60+ a month for a phone that is useless to me. Idk if the store dumped a defective phone on me or what the issue is but another carrier is most likely in the near future for me. Ridiculous.....

Our Metro Rep helped us today! Everyone should go see them for their #newphone #newplan needs!

The lady that sold me the phonedidnt even ask me if I wanted a case or a screen protector for my phone now my screen is shattered just because the girl didnt want to do her job and ask if I need anything for my phone now when I get paid I have to buy me a whole new phone just hoping that this one lasts that long

Okay for one I went to go pick out a phone for my husband for a Christmas present. and so we picked his phone out and the person that was behind the counter working told us about a better phone to get and it was a little cheaper saved me some pretty big dollars I was really appreciated I thought that was so cool so nice of him and her. they were so kind so helpful good customer service thank you. both of the workers were so kind and saved me some Christmas dollars 👍🙏🏽

Several great and helpful staff. One tall lady is cold and rude, ignores you, snobby. The short ladies are awesome. Great deals on phones and service. Good service where I need it. Staff has great knowledge of cell phones that they carry.

Great costumer service ! Great deals on phones really understanding reps and try there best working under pressure and still had a great attitude about everything!

The worst place ever straight highway robbery. They shouldnt allow people who dont know what their doing work by them selves I was paying $50 for boost service switch supposed to get a $100 rebate card was informed yesterday i will not receive anything because of their mistakes. I dont recommend them. I gave them a chance to fix it and they told me they cant do anything

Been here for an hour now. They dont know how to activate a phone, telling me it will take two hours for the Sim card to even read on the phone. They jump to help whoever else walks in and we continue to wait. So disappointed in this store. I will never be back here again. They deactivate the number and now cant get it back...

This year was the first time having MetroPCS and I love it!! Every time I come in they attend me right away, also the staff are really nice.

Horrible customer service!! I’ve been to this location many times and it only gets worse. The manager is always on her phone when assisting me. Not to mention they have a $25.00 activation fee now!!

They did a great job helping us choose and setup a new phone. Thank you.

I love going there to pay my bill or top up because there always smiling and ready to assist me, if I was there boss I would definitely give the two ladies and the gentleman a raise! I moved and drive 12 miles now to handle my business there!

Rude staff that has no clue what they are doing. A monkey could do the job better.

The people in this store are useless to busy on there phones and cant help wanna talk about you in spanish like noone can understand them the only reason o give them 4 stars is for JOSEPH. He is by far the most helpful metroe pcs employee. He takes the time to help and explain everything to you. If i could give the employees stars he would get 6 stars. If you go to this store only ask for joseph

Bad service

I go here to pay bills since paying online has been challenging but there is an additional cost for paying in store. They cannot even help me pay online from the store so I always end up paying extra!!!!

Lady had a nasty attitude.

Great Service. Exceptional prices.

Vanessa R is a great worker!

I live in yukon I drive right by your store to go 23rd & MacArthur because everytime I go I this store phone sales woman are so rude non responsive (customer service )in this store is non existent

The people work over there is not nice with a customer

Very helpful and professional

Fast and easy service

Great service.