Great service. And if Ive ever had any issues with products they have always made sure I was satisfied and or compensated for any company defected products. Had only happened twice with my cartridge pods for my vape.
Friendly, knowledgeable staff made me feel welcome from beginning to end. But the most amazing part of my experience started after the sale. The following day I realized the credit card I used was missing. I immediately called the store and spoke with Alexis, the Regional Manager. She didn’t simply take a quick look and tell me it wasn’t there, she went above and beyond by asking her staff if they found it all while showing a care and concern that I appreciated. She even offered to keep an eye out for it. This may sound like a small thing but it speaks volumes to me that Alexis and her entire staff make customer service and satisfaction a priority that is rare with many businesses today. We both enjoyed a good laugh when I stopped in to make my next purchase and to personally thank her when I sheepishly told her I found it....IN MY WALLET! I just put it in a different place behind a different card! This experience and of course their quality products at reasonable prices has earned them all of my vaping business for life! I recommend them to everyone I know. 5 stars is not nearly enough! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Every time I go in, whoever greets me is always extremely nice, helpful, and knowledgeable. Any question asked is always answered, by one if not multiple people. They will continue to have my business here in town!
Anytime I go in customer service is amazing and very friendly staff. I travel from another town to just to go to the store because they have a nice selection on vape juice.
Friendly staff, and incredible products. Definitely a great place to shop for all my vaping needs☺️
I love the down-to-earth employees! I dont go anywhere else because they ALWAYS leave me with a great experience. The only complaint I can come up with is the lack of red dragon powdered kratom. Beyond that, amazing experience everytime
Super nice and knowledgeable employees, great selection and rewards program. Best shop in ND.
Very helpful and friendly staff although they don’t have the widest variety of kratom they have enough of a selection to find what you need and it’s very reasonably priced plus the more you spend the more cash you get back on your next purchase it’s definitely my favorite place for kratom here in town
Awesome sales, customer service and very knowledgable
Staff is knowledge and friendly. Rewards points add up fairly quick and are easy to use.
Great selection. Helpful staff
I just go there a few minutes ago because I need one of those cartridges for my girlfriend vape but I can remember exactly the model or name or brand that the one she have. 2 guys working there I ask to the guys to show me all 3 different kind that they have because If I saw Im gonna know right away witch one its. But the answer was No! Really? Why they cant show me if I was going to buy like I buy in the past there? Its not their job? Was a problem show me what I need? Was hard? Im completely in disappointment w my visit tonite!! Horrible service! Any help! Any interest to try to find the stuff that I what!!! Never like the ppl that I saw the others time that I visit the place!!! 0 % costumer service!
Everyone in the store is nice, welcoming, and very helpful. Has always answered any questions I have had. I would recommend this store to all my friends.
Store is clean and well organized. Staff is friendly and knowledgeable. Selection is varied to fulfill the needs of most vapors.
Great store! When visiting the Bismarck area- Ill definitely be back! The young man that helped me was very knowledgeable and courteous! Great asset to your business! 👍
I have been coming to your store from the start. Always fast and friendly service.
Infinite is definitely the best vape shop in town. Their staff is knowledgeable, friendly, and extremely helpful. I’m always impressed how well they know the product lines. Infinite also carries high quality product. This is important to me since there no oversight on vape juices. I trust the products I get there.Other places in town may be cheaper, but for the incredible staff and high quality product, Infinite is the place to go.
Great place to check out and very friendly staff member
The gentleman that helped me this evening was absolutely amazing. He completely explained everything I needed to know about my new vape. I highly recommend Infinite Vapor.Megan
They have very many CBD OPTIONS along with e cigs there is also CBD nugs next door
Always great customer service when I go in.
They where very helpful explaining there products to me.
Amazing staff! So friendly and willing to talk with you! Would highly recommend this shop!
Friendly staff, great selection of products. I’ve never had a question they couldn’t answer and I thoroughly enjoy being a regular customer there.
Very knowledgeable and friendly. Great selection and great deals as well. Definitely my goto store for anything vape related.
Friendly staff, affordable and better than others dispensaries out there. I shall visit often
One guy was a little hi strung but verry friendly and great help allways a good visit
Everytime Ive been here the staff has always been super helpful and and knowledgeable. One guy has hair that wont quit, a perfect 5/7 score for that fro
I went to buy my first vape and the staff were friendly and helpful. The vape was priced in my budget and I was very satisfied with my purchase. I would buy items from this store and recommend them to others. They have a very large selection of vape juice and vapes as well as reasonably priced kratom.They have a neat points program as well and it really makes a difference when you pay for your products.
Im so disappointed with the this business. Ive spent a lot of money at this establishment, trying to navigate my way. It would be great to receive what you ask for and pay a decent price..additionally not pay overrated prices or whoever is at the registers price, its hard enough to navigate from cigarettes to vape, people should be able to rely on professional running these shops.
Great staff, super friendly and very knowledgeable
Infinite Vapor always goes above and beyond to help its customers I appreciate them very much !!! It’s the only place I will go for all my Vaping needs thank you 🙏
Everyone here is knowledgeable about their products and they have a wide variety. I always receive the best service!!
These guys took good care of me, have a wide variety to choose from and their prices are better than some similar shops in the area.
Infinite vape is hands down the best shop in town equipped with a knowledge staff who know their products very well also very friendly and a great relaxed experience simply a must stop shop for all
Best vape shop in town. Everyone here is so helpful and know what they’re talking about. They’re honest about liquid flavors and prices and you never buy anything you’re disappointed with. They have awesome E-Liquid lines, CBD products, Kratom and tons of vape devices.They’ve also recently remodeled and expanded their store and it’s better than ever. Love this place. If you don’t buy your products here, honestly, you might as well just quit using them in general.
Knowledgeable, friendly, and outgoing staff. Been a costomer for years, never had a bad experience and always feel welcome. Would recommend to anyone.
All the workers are so friendly here and help you with the questions you have. If there is one guy who doesn’t know much or doesn’t have any advice to offer, just give him time. He is probably new. 😉
These guys are awesome! Very knowledgeable.
Employees take care of their regulars, some are more knowledgeable than others but all are very helpful and friendly
Wonderful staff, talked me into trying new products!!!
I enjoyed my experience the staff was super helpful he helped me pick out a vape but when I came back the very same day because someone in my family had the very exact same vape and same color so I asked to exchange it for different color same kind just different color so it wouldnt get mixed up the staff person who was so helpful earlier and picked the vape out that I purchased wouldnt let me trade it for another color it was still in the package and I had receipt. But I guess policy is policy sticklers
The employees we encountered were unfortunately extremely rude. We came in about a hour and 15 minutes before closing.. at the moment it seemed like an employees friend was visiting and the employees seemed rather annoyed to have to help us or answering any questions about the products. We did try and hurry as we felt extremely rushed. However, my mom was undecided on some things and it got busy. The employee then got extremely rude and once confronted as too.. He why went off on my mother.. Instead of helping others while she decided on the products the employee then told her to not be rude and take to long because they close in 45 mins. As a business owner If someone came in even right at closing time I’d be happy to help. Not sure if we caught someone at a bad day, but we will definitely avoid this place. Spent well over $150 in products here aswell.
Great service very knowledgeable and I find them to just be awsome.
Great service fair prices. I was able to go in and buy a new mod, e-juice, and they set up my new mod and quickly educate me on the maintenance all in under five minutes.
Staff is knowledgeable and professional. There was a wide array of products to choose from and I feel like he helped me pick out what will help my needs. Would definitely recommend and buy again.
Super friendly staff who have already started to take COVID precautions! Def now my preferred shop in the Bisman Area!
Great staff. Very helpful for new vapors. They take all the time they need to to get u set up with what u need for what you are looking for.
This store often is out of stocks of certain products. Once I came in the middle of the day and they were closed when they should have been open. They have lost me as a customer and I now go to Moes Smoke shop, which is a much better smoke shop!
Good selection, friendly service
The customer service was great and the gal that helped me was fantastic
Very knowledgeable staffExcellent varietyGreat prices
The gentleman who helped me was very knowledgeable and took the time to explain the whole CBD products for me. Im happy he did as I am now going to give them a try with his explaination on what each type is. I went to another place for CBD help and walked out without anything prior to this.
The petite blonde lady, whos name I unfortunately didnt ask, was very very polite.
Knowledgeable staff that remember who you are. They know their products and are very careful with ensuring they dont sell to the wrong clientele. Their point system is great, you can really score good deals as a reliable customer.
The gentleman was very friendly and had a great sense of humor. They know what they are talking about. Great overall experience
While the employees were somewhat knowledgeable, this store has a lot smaller selection than many other vape shops you could go to. If they have what you want then it’s great but otherwise their selection seemed outdated.
Fantastic customer service and a wide variety of products. The manager there was great, she went above and beyond to ensure she got me what I needed.
The staff is always friendly and knowledgeable. They have a very good selection of liquids and accessories.
The kids working there around 8:30 were extremely rude when I went to buy a battery for my CBD cartridge. Seemed annoyed to even help me. Had a very mopey attitude and refused to sell me my products for my injured knee... last time I checked it was 18+ to buy CBD products. Also refused service to my cousin.
Very helpful and friendly. Great place to get started on your smoke-free journey. Infinite Vapor helped me reach year 3 without a cigarette.
Most of the people who work there are really friendly. One fella not so much, but maybe I caught him on a bad day.Prices are good, and they have a rewards program. Always a pleasant place to shop when I get to Bismarck.
The staff are always friendly and knowledgeable. They get to know their customers which makes shopping there more convenient with them knowing what products to suggest. Great place to utilize if youre looking to quit smoking as well.
Staff is super knowledgeable and helpful!
Every time I go there the customer service is on point. The staff is knowledgeable about the product. There is a great choice of devices tanks and e-liquids. Carson, Tyler and Alexis are always helpful and friendly. I will be back for sure.
Very helpful consultants. Nice product selection and yes they make sure you have photo Identification to be in the store.
Very friendly and helpful service, also pretty inexpensive for the quality! Ill def be coming back!!!
The people who work here are so awesome!!! We just moved here a year ago and Alexis and Carson have been so welcoming to us. They are so knowledgeable of all the stuff in the store and they are always showing us the latest merchandise! Definitely the best vape shop in town!!
Every time I go there I always leave satisfied. Carson always answer or have answers for all my questions. They help me find the products that fit my price range and are never rude. I will not go anywhere else. Its a great atmosphere. I almost dont want to leave when I go its so enjoyable. . I LOVE THIS SHOP!!!!!!!!
Love this store
Always friendly and happy to see their customers, regular and new. Very helpful and willing to answers questions and provide advice with your device.
Every employee who works here is very helpful and friendly they answer any questions you have and if you are new to vaping they will show you how to set up your device and how to change the coils out. They also have a lot of different flavors. I have been to other vape stores but Infinite Vapor is by far the best place to go to.
They have a good selection and reasonable prices. Awesome staff! Super helpful and knowlageable of their products. Tyler is great and has helped me out since my first starter kit. I love the atmosphere and definitely recommend this place
Had a great experience buying CBD lolipops from a gentleman named Aryan. 10/10 would recommend.
Its a great place, has a wide variety of vaping products, I went there for this CBD that sold. So in so far as my remarks go, I dont vape. I know that the government is trying to shut down vaping. But from what I could tell, this is a good place to buy vape products. And so far as CBD.... That section only takes up a third of the store. Plus its not local and its prepackaged...
Excellent place! They are very knowledgeable and they have awesome customer service! Always a pleasure to walk in there. I buy all my hardware there.
The people there are very friendly and know what they’re doing! Always have great visits and love going back. Highly recommend!
These guys were so helpful and they really know there stuff
Great service and friendly people, helped me with all my needs.
A great range of products for wherever youre at in the vaping game. The associates know their products pretty well, and are also friendly.
Awesome place with big selection and they know there stuff they need to lower the prices on the vape stuff and on the CBD stuff they need some competition in town again
The staff is very nice and willing to help with any questions you might have.
The staff are always helpful and knowledgeable. Great variety of nicotine, CBD, and devices to utilize both, at good prices.
Very helpful and tons of good deals
Awesome the tall skinny guy new his e-cig, he was so helpful! Great job guys! Only problem was I came back home to your same company in Fargo and my e- cig I just bought from you there two days before was even cheaper here :(
Great place to get everything you need for vapes. Helpful and friendly staff, definitely my favorite vape shop in town!!! 😊
Super awesome place! Was helped by Mike with some questions about CBD. He really knows his stuff! Will be going back!
Alexa is amazing. She had a thourough knowledge of the products offered and very helpful. She is on top of the world!
Great customer service. Sam took care of me and did a wonderful job. Very happy I stopped here.
Traveling from out of town and ran out of ejuice, this place was open and the associate who worked with me was very helpful. They did not practice social distancing and did not wear a mask though
Good products and policies. Alexis was of great help with a friendly smile with pro knowledge of vaping rigs and builds ;)
Infinite vapor has always been my go to for products and accessories. Youll feel welcomed the moment you walk in, they have a fantastic display of merchandise to choose from and are ready to answer any questions. Not to mention the friendly lounge area and old school arcade games. So go check them out youll be glad you did.
Customer service is on point! Willing to answer any questions you may have and the knowledge to back it up. I would recommend this shop to anyone who is looking to take their vape game to a new level.
Very knowledgeable and helpful staff. If you shop here join the rewards program. Prices are a little higher than online but it is convenient if you need parts or juice right away.
Nice vapor shop, glad my niece showed me and we got her hooked up with a nicer vapor rig!!👍🏼👍🏼
Very good customer service, friendly knowledgeable and easy to find what I want
Always love going into infinite, great selection of juice and mods, good deals, and the staff are great. Very helpful and friendly, especially Sam, he knows what hes talking about and is very helpful. Recommend anyone that vapes to come check out this store.
Love this place.. best service ever explains devices and has large amount of Vapes
Nice place staff was very nice and helpful. Highly recommend.
Cool place. Very helpful staff. Tolerated my ignorant questions with a smile. I walked out knowing more than when I walked in and I dig my new vap