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Mattress Firm Bonney Lake
9403 192nd Ave E, Bonney Lake, WA 98391, United States
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Mattress Firm Bonney Lake
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An
Review №1

Amanda was awesome! Very informative and insightful about finding the right mattress for us. She was able to find us a great price on Tempurpedic and base. Highly recommend!

br
Review №2

Gabriel was wonderful to work with. He’s personable, patient, and took care of my boyfriend and I without making us feel like we were being sold to. He just made sure our experience was a good one. I’m so excited to sleep on our new mattress. Thanks Gabe! You’re great. 🙂

Ro
Review №3

Not only was delivery zero issues.BUT they were early!! In no time flat they had my old mattress out and my new mattress in! This is probably thee best and easiest delivery I’ve ever experienced and I still have the rest of the day uninterrupted!

Al
Review №4

I had an amazing fun experience at mattress Firm in Bonney Lake. Jade was friendly, very knowledgeable, and was great at multitasking with several guests. She answered all my questions including the ones I asked multiple times. She helped me stay in my budget, gave me a great deal, and helped me find the best option for me. She set up my delivery date. Hopping the delivery process will be just as smooth and exciting! Thank you Jade at Mattress Firm!

Br
Review №5

Mike Block was AMAZING. He was patient, made sure the surfaces were cleaned and we felt comfortable immediately. Didnt feel any pressure. I didnt feel talked down to either. I felt more respected because I had done my research. The financing was easy, we got straight answers, nothing felt hidden. We felt comfortable buying the best mattress for us and getting a deal that not only builds our credit but allows us a good nights sleep! We will definitely be back and we will definitely be buying more Purples!

Ja
Review №6

Great experience! Bradley provided clear information and examples to define mattress styles and assist in our final decision. An hour well spent!

Mi
Review №7

Gabriel made our buying experience effortless. Has recommended products that aligns to what we were looking for. Very well versed with his products.

St
Review №8

I was skeptical about working with such a gigantic company. But so far, our experience has been fantastic. Amanda at the Bonney Lake store took a lot of time to show us different mattresses that fit our needs; the biggest need being a mattress that would not be hot all night.Amandas follow up has been fantastic. Our mattress will be delivered on Wednesday; quite a bit ahead of schedule. Ill report back on the mattress at a later date, but so far were pretty darned happy!

Na
Review №9

We had a great buying experience and the staff is so friendly. Amanda was really knowledgeable and helpful finding a mattress that meets our needs. Never pushy, answered all of our questions and was able to help us find exactly what we were looking for. This is the second time purchasing from this store and we highly recommend.

Br
Review №10

Just purchased a new mattress - found the sleep evaluation to be helpful in determining what kind of mattress we should buy. Sales person was helpful, knowledgeable and accommodating - she didn’t push any particular brand or price, just helped us figure out what we were looking for and showed us many options. Great experience!

Ba
Review №11

Jade is a top point representative. She was very friendly, curious and knowledgeable. Whats more she made the decision easy with the help of the online survey and of course test driving the demos. Cant say much for the delivery and setup. I didnt need it as i was able to move and set everything up myself. Although floor models are present they have limited in store stock however their warehouse is 15 minutes away if you have a truck. If looking for a new mattress set is on the docket and you are in or around Bonney lake this location is easy to find. Its got Plenty of parking and has talented service.

Ji
Review №12

Came into store with a very specific need.Doug helped me quickly find the mattress I was looking for. Arranged for me to pick it up at the warehouse juat minutes away.No nonsense salesman.

Te
Review №13

I would highly recommend going into Mattress Firm and have Jade walk you through reasons why you should purchase a mattress from her! She was amazingly patient with us and went through the types of mattresses we would most likely need. This is an investment that we never thought we would need to make but with work, family and everything else in-between, the best mattress can help relieve so much. Thank you Jade for your help today!!

Ji
Review №14

No longer a -Great experience. Amanda was amazing making sure we got the best mattress at the best price!I am updating my review because I should have know everything was too good to be true! My delivery was cancelled without my knowing so I wasted an entire day and now have to put my old bed back together since I now have to wait 3 more days 😡 the worst part is we compromise on our bed frame and got the lesser of the 2 just so we wouldn’t have to wait but here we are waiting. BEWARE if you live in Orting (about 15 minutes away from the store) you cannot get their advertised same day delivery.

St
Review №15

Bradley and Amanda were amazing. The moment I walked into the store they were very kind and helpful and when I left, Bradley even help load my stuff up into my car. I highly recommend this location and their bedding. The sheets are so comfortable!

Mi
Review №16

Great experience. Quick, easy, and big savings. Bradley was great, helping me find the right mattress.

Ma
Review №17

I was shopping for 10-12 inch memory foam mattress for a twin bed and decided to pull into Mattress Firm in Bonney Lake. Jade help me out, she asked some questions to help me make the right decision. When she mentioned the price match they offer it became that much easier to make my decision. After that it was seamless, I was out the door in no time with my twin mattress!

Ty
Review №18

Admittedly spent more money than I was planning, but I felt confident by the end of it that I was getting a good deal. I felt that way because Gabriel (my specific salesman) and the rest of the team were very transparent and went out of their way to get me a deal that Im happy with. There wasnt any dodgey sales tactics or sketchy attitude. Very straightforward, very honest. Would definitely recommend if you are ready to start sleeping better.

Ca
Review №19

Excellent experience with Amanda helping in the store. She was very knowledgeable, answered all our questions, and ultimately helped us pick out a great new mattress! Highly recommend this store.

Da
Review №20

Going into the bonney lake location on a holiday weekend, their busiest weekend of the year we were told, we almost walked out immediately! But they didnt give us a chance. They were quick to acknowledge us, and the staff worked together as a team to take care of all the customers that were in the store. This is the second time weve made a purchase and will definitely continue shopping this location as needed.

Ra
Review №21

Great experience. Friendly and helpful staff. Gabriel went over so much information with us. Can’t wait for our new bed!

sc
Review №22

Amanda was so knowledgeable and professional. Also very patient while we went back and forth on mattresses. Great experience all around! So happy with not just our purchase but Amanda made it an amazing experience!

Ra
Review №23

I am in love with my beyond comfy and affordable mattress set. Doug my sales expert knew what I was looking for with just talking to me for only a few minutes. Beauty Rest and Mattress Firm is the only way to go!

Ti
Review №24

Bradley helped my Grandma out with finding two twin XL beds for an awesome price. We really appreciate the awesome deal 😎 🙌🏽 👌🏾 👏🏾 🙏🏾. Thanks again!! I highly recommend this location. Ask for Bradley.

Ch
Review №25

We worked with Bradley and had a great experience. He was very knowledgeable and provided great customer! Easy to work with!

Ad
Review №26

Gabriel was Incredible!! He went over all the details of each mattress and really got to know the wife and I and our needs in what we were looking for! Will definitely recommend Gabriel at the Bonney lake store.

Ma
Review №27

I must admit, I wasnt the pickiest customer. Simply wanted a full size, comfy mattress for a good price. That was all I needed to say to Gabriel before he took me over to the comfiest bed I had tried all day! One and done, I walked out within 25 minutes with excitement, feeling good that a bed I knew I was going to love was coming to my house in only three days. He was helpful, kind, and fast! Great prices, great beds, highly recommend!

Lo
Review №28

Jade was amazing! Thank you for helping us through our purchase! We are Looking forward to a great night sleep..

je
Review №29

Amanda helped us choose the best mattress for us. She was very knowledgeable and helpful.

Sk
Review №30

Bradley was awesome in helping us out. We told him what we are after, he took us to the bed that fitted our needs. Walked away with our new bed in a matter of mins. Thanks Bradley can’t thank you enough.

Le
Review №31

We were greeted and helped by an extraordinarily knowledgeable representative: Gabriel Saddler. His guidance, knowledge, and recommendations helped us arrive at the perfect choice of mattress and bed for our unique needs. We could not have asked nor expected any better help than we got from Gabriel.

Ki
Review №32

I had an amazing experience at the Bonney Lake location! Dominic Stewart helped me and made sure that the mattress I purchased was the best one for me! He was super helpful, knowledgeable and got me in and out quickly! I highly recommend going and seeing Dominic if you are looking to buy a new bed!

La
Review №33

We had a great experience at the store today! Gabriel was very knowledgeable and helped us find the just right mattress for both comfort and health. He asked great questions and really dove into how we sleep and the key components to make us sleep better! Can’t wait to get our new mattress later this week!

Sa
Review №34

Needed a new mattress, daughter and husband purchased a purple mattress a few years ago and loved it. She talked me into checking them out. Met Gabriel at the Bonney Lake location. He was very patient with me, was still in the fence about purchasing anything. He showed me the 3 different levels of the purple mattress. Was very knowledgeable about each one and fits for sleep types, side, back, etc. No pressure to buy, pleasant and personable experience. Hoping I love the mattress as much as I enjoyed the experience of buying it.

Ch
Review №35

My wife and I received the best customer service from Jade and Amanda. This is our second purchase. They earned our business which is why we returned. Thank you ladies!

Ka
Review №36

Amanda took great care of me! She helped me get the perfect bed for my daughters!! I can not recommend this store enough!

Br
Review №37

If I can do 0 stars, I would. Was told by Matt $1,999 for a Tempurpedic mattress. The next day I do in and was greeted by Amanda.. She told be $2299.. I paid as I needed a mattress. Then was told oh we do not have it in store, you have to pick up from warehouse tomorrow, Sunday. OK no problem... I go to warehouse and low and behold, no mattress. They have no clue about it. The I call to cancel order and get a refund only to be told that Amanda cannot lose her job to lower the price. even though online is is $200.00 cheaper! Seriously! I am in sales and I understand things very well. But cmon...

Ga
Review №38

I want to put a shout out to at Bonney Lake Mattress Firm. Doug was beyond amazing and really knew his job well. I really was impressed with his knowledge and direction that he immediately provided me with . Top it all off he made my shopping experience pleasantly less painful money wise and time efficient . Will never go anywhere else !!!

Da
Review №39

Amanda is incredibly knowledgeable and worked diligently to find the perfect mattress for both myself and my husband to ensure a great night’s sleep. We look forward to our delivery date! 😁

Jo
Review №40

Gabriel was exceptional. He was patient with me in finding the right mattress for me. Thank you so much sir, I cant wait to try my new bed.

Ca
Review №41

Lorie was very helpful and easy to work with. She took a genuine interest in our needs and helped find us a really good deal! I would highly recommend working with her.

Ja
Review №42

Amanda was great at helping choose our new bed! Would highly recommend this store and her!

Gr
Review №43

Thank you sales representative, Jade. Great connection and attention to my mattress purchasing questions and needs.....Purchased pillows. Shop Locally.

Sy
Review №44

Thanks Jade for your knowledge and expertise with finding us a mattress!! Great customer service !

RI
Review №45

Great experience. No pressure, just easy conversation about what our needs/expectations were for a new mattress. Our sales person was Alexander Clark. Mattress Firm is fortunate to have an employee of his calibur!

sh
Review №46

Got a bed for my son and the staff was the best. Great bed fir a great price.

Ca
Review №47

Excellent service and knowledge of products. Love the price match guarantee!

SH
Review №48

Dominick was great and very helpful in helping us find the right beds for our family. Very friendly and knowledgeable. Highly recommend this place.

Ma
Review №49

I went to the Bonney Lake location and we got the best service there! The saleswoman helping us was very knowledgeable about each mattress brand, was very patient with us, and was able to get us a very good deal! Our mattress was delivered within 2 days, and the delivery men set up our whole system (base&mattress) so promptly! Highly recommend this place!

Da
Review №50

This store is amazing!! Very professional and knowledgeable. I went in pretty much knowing what I wanted and Mike helped me find it. He introduced me to similar products and accessories but wasn’t pushy at all with the decision I made. Highly recommend this store.

Ri
Review №51

Very knowledgeable about diffent brands of bedsGot the best deal possible during sale

Mi
Review №52

Highly recommend. We had a great shopping experience. Gabriel helped us find exactly what we were looking for -- so I would ask for him if you go. He was very knowledgeable and answered all of our questions without making us feel pressured. We went to three different matress stores and this one was by far the best experience.

Ja
Review №53

Doug was great to work with, very knowledgeable and patient. Thanks Doug!

Da
Review №54

Jade was very helpful and helped me get the mattress I wanted

TJ
Review №55

Mike at Mattress Firm in Bonney Lake was an exceptionally professional and courteous salesman. We were looking for a guest room mattress set up and twin mattresses for our grandsons. He was very patient and thorough with showing us all options. We purchased what we needed but he’s opened the door for us to start contemplating an upgrade to our own Bedroom set. I recommend Mike for all your sleeping comfort needs.

Pa
Review №56

We went in with questions about a mattress that needed a warranty claim filed and came away with all questions answered. Plus, we came away with a new mattress. Great customer service and found the right mattress for us. Would highly recommend Amanda and the Bonney Lake Mattress Firm!!

Pe
Review №57

Amanda was so good and very pleasant to work with. Amanda took very good care of me and I was very happy with my service I recieved. She answer all my question and got me what I needed. Thank you.

De
Review №58

We had a great positive experience at the Bonney Lake Mattress Firm. The sales person, Gabriel, listened to my needs for what I was looking for in a mattress and especially worked with my budget on what we could afford to buy. He was very knowledgeable and kind. He did his best to help us and he is much appreciated !!

Qu
Review №59

Very friendly and informative! Amanda was great!

ei
Review №60

Helpful and knowledgeable. No high pressure. Relaxed and logical.

Su
Review №61

I took my 90 yo Mom into the store to find her a bed. Mom has dementia and did not quite understand what or why we needed to do this. Michael greeted us and understood the situation right away. He showed us multiple twin mattresses for Mom to try out. Because Mom is very tiny, He also showed us several ways to change the height to fit her. After awhile Mom needed to leave, so I came back later in the day by myself so we could finish the transaction.Thank you Michael

Sa
Review №62

Got in and out fast! Not pushy at all and did not try to make us buy something we didnt want.

Da
Review №63

Kate was so knowledgeable and helpful in helping us get our new king sized bed. No pressure sales with great insight and information. 10/10!

Co
Review №64

The salesperson Gabriel was welcoming, efficient and knowledgeable. We were in and out with a new mattress and adjustable base within 30 mins!

Am
Review №65

Michael was such a huge help in finding a great mattress that fit our needs. He was very knowledgeable, friendly, and went above and beyond what we expected. Would highly recommend the Bonney lake location!

Ka
Review №66

I have always had an amazing experience at the Bonney lake mattress firm. Kaitlyn McDonald was an amazing help with me and my fiancé finding the perfect bed for my sister. Was also very helpful with informing us with information on the amazing deals they have going on at the time being.

Ro
Review №67

Bradley was awesome! Very helpful.

De
Review №68

I really love the staff, Gabriel,Kaitlyn, Amanda and their manager did a wonderful job getting us what we needed within our budget and helping us to finance. Very patient and polite. They really do understand the customers needs. Thanks again.

Je
Review №69

I walked into Mattress Firm having done my research. I was looking for a hybrid mattress within a certain price range. Everything I read, Mike went over before I even mentioned it. I can tell Mike knew his stuff and its nice to work with someone you can tell likes what he does. I would highly recommend.

Li
Review №70

We have bought a serial mattresses from Mattress Firm and every transaction has been pleasant and customer service is great.

Fe
Review №71

Amanda was very helpful and hooked me up with a great deal!!

Mi
Review №72

This place is the greatest! No pressure, great selection, and easy financing. Gabriel is the person to see if you need a better night sleep. He was fantastic and so easy to work with! Check them out, it is more affordable than you think!

Co
Review №73

Amanda was a great help with finding our perfect mattress and frame! She walked us through each bed and all of our options without feeling any pressure to buy. We will definitely be recommending her and Mattress Firm!

An
Review №74

Best mattress shopping experience. Sales associate Jamie was Very helpful and knowledgeable. Most of all she let me make my own decision instead of steering me in a higher price range.

Lu
Review №75

The service at the store was great. The people couldn’t have been mire helpful or nice. However they scheduled my delivery for the next day. The next day I checked the status of the delivery to make sure that it was coming only to find out that it had already been delivered. Not seeing a mattress at my front door I called to find out that while they told me it would be delivered the next day and it showed in their store system that it was delivered it really never made it on the truck.I would recommend going here but just make sure that you actually have a delivery date and it’s not something that they just say you have.

Ma
Review №76

Amanda was a mattress guru and wasnt pushy at all! She gave me the best mattress for me at a great deal! :)

Ma
Review №77

Shopping for a twin bed was undervery emotional circumstances for me... the staff was very kind and helpful plus being very professional, listened to what I needed...provided what I needed and I would highly recommend Bonney Lake Mattress Firmand their staff...Margaret

Cy
Review №78

The staff were incredibly helpful and responsive with addressing our concerns with a recent purchase. The staff assisted us with a return and made the process as easy as possible.

Sa
Review №79

This was our first time shopping for a new mattress and Michael Block was very informative and incredibly friendly. We highly recommend this place. Mike will take care of you!

WC
Review №80

Gabriel Saddler is a very knowledgeable and customer friendly rep. If you need a new mattress, see this man. 5 star service.

Ch
Review №81

Amanda was amazing and every knowledgeable.

Ka
Review №82

Kate was awesome and helped me and my friend find the perfect mattresses, and Im definitely a picky person! Thanks so much Kate!

Ba
Review №83

I went in to get a pillow, sales guy was really nice and didnt try to sell me anything I didnt need. It was fast and easy. Ill go back when I need a mattress

Ch
Review №84

Michael Block was so helpful and knowledgeable on products. Made the process of finding the right mattress for our needs very simple. Can’t wait for our new bed to arrive.

Di
Review №85

Im rating the customer service. The mattress wont be used right away so that will take time.I had a particular budget in mind (I was not picky), but I was concerned they would laugh me out the door. They didnt. Gabe stepped up to help me and he made the whole experience fast and easy.He showed me a mattress and gave me a great deal on top of what seemed like a good deal to begin with. Im grateful for his help, for his kindness, and for how easy he made the whole process.I came back with my truck and he loaded the mattress into the back for me. Stellar service!

je
Review №86

Gabriel was amazing!! He was very knowledgeable and helped us find the perfect Purple mattress. Excited for delivery next week.

Ta
Review №87

Kaitlyn was awesome! She let us take our time to choose the best mattress for us. Thank you, Kaitlyn!

Je
Review №88

Went in to look for a new mattress and was assisted by Mike. He was awesome not pushy about a sale and made sure we tried multiple mattress styles so we found the right fit. And when we ran into issues with our cards daily spending limit he helped us finace half the cost so we could get our mattress picked up the same day.

Am
Review №89

We had the best experience at this store. Michael Block was extremely helpful and knowledgeable. We got a great deal and are so happy with our new bed. Every since it arrived I have slept soundly. Thank you Michael and Thank you Mattress Firm!!!

Tr
Review №90

Great experience.. very helpful in short notice. Great prices also.

Ry
Review №91

Very knowledgeable! A delightful experience!

De
Review №92

Very nice man who helped me.

pa
Review №93

Went in to look at new mattresses and had the best customer service. I recommend having Amanda help you out. She is fabulous. Answers everything you might need or want to know. Great experience.

Il
Review №94

Amanda was super great! Made buying a mattress super easy. Will be back again!

Ki
Review №95

Amanda was terrific! She was knowledgeable and we were very happy with the process. We were so impressed with her service we chose to buy at the store instead of the warehouse.

Wy
Review №96

Lauren was fantastic! She helped us through the entire process and was a wealth of knowledge when it can to the types of mattresses that would meet our needs. If we ever need anything else we will definitely be coming back to the Bonney Lake Mattress Firm.

Wi
Review №97

Katie made our experience such a delight ..she was super helpful, nice and listened to what we wanted in a bed she then showed us a couple of different options until we found the bed we absolutely fell in love with ...the whole experience was so easy ..I highly recommend going into the store if u want a good bed ...I bought a different bed online last year and am so happy i decided to go into the store this time.... ask for Katie when u go into the store and u will have a great experience

Ke
Review №98

Amanda is amazing personable and patient.

ro
Review №99

Gabriel was my sales representative he was great! We came in for pillows he explained the difference between the types of the pillows we needed to best meet our needs. His insight and knowledge helped us pick the right pillows for our needs. Michael Block and Gabriel did an outstanding job!!!

Br
Review №100

We just had the best experience at mattress firm in Bonney Lake Washington with sales person Gabriel. Gabriel is very knowledgeable about the purple4 mattress

Information
40 Photos
100 Comments
4.9 Rating
  • Address:9403 192nd Ave E, Bonney Lake, WA 98391, United States
  • Site:https://stores.mattressfirm.com/wa/bonneylake/mattress-stores-bonney-lake-wa-9387.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=seattle%20wa&utm_kxconfid=uflnw2ovk
  • Phone:+1 253-862-7176
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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