After having a pretty bad experience at the Yokem service center within walking in, I drive all the way back across town to John Harvey & Jennifer Lases quickly came right out to see what I needed. She took great care of me! They have a full drink bar for customers and a vending machine for purchasing snacks. I will defiantly be returning to her as a service advisor for my car! I will say I have gone to Yokem service because I bought my care from Robert and he took such great care of me & the last time I came to John Harvey techs scratched my rims all up when changing the tires. Well because of the tech doing this again here at John Harvey they are only getting 4 start review. But Jennifer was amazing, polite, friendly & just made the experience work returning! Thank you ! I rate Jennifer a 5/5 starts and the techs 3/5 stars this is the second time they have damaged my rims.

Zach Wilson got me the car I wanted and didn’t waste my time! Thanks Zach!

Doesn’t honor warranties even warranties you purchase from them separate from new car warranty. Purchased tire warranty a screw got in tire was told warranty didn’t cover it and charged for a tire. Later when reported when I was told by the finance guy it was covered was yelled at by the service manager asking why I didn’t tell them I had a warranty. I did I wouldn’t by a tire from Toyota on my own account it’s too expensive. I wouldn’t have even went to them without the warranty. They never refunded me for the tire or the warranty purchase. Rude on the phone. If you buy a car here be prepared to just put it in the garage because if something happens you will be told it was because you were driving it. Go to a better dealer to purchase and service your automobile this place is a waste of time, money, and worry.

Play nice people and good service

Great car buying experience! We were in and out quickly. Zach and the entire team was extremely accommodating. We came in late with three young kids, and they were very patient and efficient with us. Straight prices, and very friendly. I definitely recommend!

Giving 3 stars because I still like Toyota vehicles, but after buying two from John Harvey, the third will be from another dealership.Our salesman for both vehicles was Will. He was always pushy and a little condescending, but we let it slide simply because we do love Toyota. However, the latest experience ensures we will not be back.We wanted to trade the Camry for a SUV and our first stop was to see Will again. He showed us a Highlander, and it was definitely a nice car, but a little more than I wanted to spend for the car I would be using for rideshare. We ended up going with a Honda CR-V and let Will know that we went with another option but would definitely see him soon as I trade cars far too often. Later that day he continues to call my wife and I over and over, but we were attending an event and chose not to answer the phone. When we did answer later, we said again thanks for everything, but this time we went with another option. He starts going off about how stupid our decision was and his car is so much better. My wife told him that we do like Toyota and would be back to see him, at which point he lets out an audible sigh and actually hangs up on us.Ok, no problem Will... Well see if Yokem has salesmen with a better attitude. Have a nice day.

This is my second vehicle with John Harvey Toyota and same salesperson Steven Engel. He made the whole experience easy and uncomplicated. Very transparent about the whole car buying process. Walked through every new feature of the vehicle before leaving the parking lot. Do NOT hesitate to give Steven Engel a call, you won’t regret it!!

I bought my car and have serviced it faithfully at John Harvey, but I have come for the last time. I have been lied to, made to wait an excessive amount of time for service on multiple occasions, and been treated rudely for the last time.

By far the best dealership I’ve done business with! Sales department is helpful and honest. The service department has always been great to work with. They do good work, are priced fairly, and most importantly they are honest. If I could give this dealership another star I would.

Joe Lanza the salespersonWas very kind to us. Made sure I was satisfied. I test drove 3 vehicles and decide on the 2015 rav4. Thanks also to Johnny

I have owned ten cars in my lifetime, and Ive never had a better service department. My whole family likes this place. I highly recommend Darlene in the service department.

I do reminder mr srtenen Engel as very professional, trustworthy indelealing and buying your next ca

Stay away from this dishonest crooked dealership!I signed a 36 month on a 2019 Toyota TRD Sport, John Harvey Toyota in Bossier City LA. I did not know the vehicle had a safety recall or class action lawsuit over a fuel pump issue. Then 6 months into the lease, the truck started sputtering and died on the road. Then at the 9 month mark it started doing it every couple days and dying on the highways, intersections,and on streets. I Took it to dealership for another recall and told Diane and another guy it was unsafe and dying on highways and intersections. She was very rude and condescending and said there was nothing they could do and needed to drive it until it died and wouldn’t start anymore. They said there was no loaner or rental I would get, I would have to figure a replacement out until they figured out how to fix it. They knowingly sent me out in an unsafe vehicle and they knew was dying on highways and intersections. Today it died for good at intersection and had to have it towed to the dealer. I called the dealer, they said it was to late in the day and I’d have to figure out my own transportation, Even though they have a car lot full of cars. 🤯🤬Then on Monday, they are trying to say it’s fixed but Toyota hasn’t come out with a fix yet, so they are trying to send me away in an unsafe vehicle once again that is stalling out on highways and intersections.

I just had a major problem occur at this dealership earlier today. I left a message for Tommy Harvey to call me back about it. Im giving him a little more time to contact me before I post on here.

Matthias is such an amazing person and great salesman! He was honest, helpful and did everything possible to help us in the car buying process. I highly recommend him and John Harvey Toyota.

IMPRESSIVE! Jeff Reeves, my salesperson, delivered my new car to me which was 1 and 1/2 hours away from the dealership. The service in purchasing my new Camry was ABOVE and BEYOND. Starting with the receptionist, Jeff Reeves my salesperson, Tim the sales manager, Deundre the finance officer, and Coach, they were all professional, warm and very welcoming. After several hours of test driving vehicles, figuring the best financial option; they were extremely patient and pleasant to work with. The Camry I chose had to be located at another dealership, so I was not able to get it that day. Very Impressed to have it delivered to me.

3rd strike you’re out John Harvey!!! After 10 years of business, 3 cars, & $1000’s of dollars in normal maintenance spent with you, it’s over! Waited 2hr for a battery to be installed. That was the last straw, 2 other times I’ve had issues all as a result of BILL!!! Listen folks John Harvey has always been very fair priced, pleasant employees until I started dealing with BILL in the service department, just ask for Darlene Mill she’s the best. Sorry, we had a great thing going but no more 😢. 12/21/18

Mr. Billy Jones is an awesome Service Advisor. He is always courteous and professional. He goes above and beyond to ensure that his customers are taken care of. He keeps you informed on whats going on with your vehicle and he doesnt try to make you pay for extra work that is not needed. I highly recommend this place for service!

Visiting the John Harvey Toyota dealership was one of the worst experiences I’ve ever had in the car searching process. I knew exactly what I wanted and they had the vehicle in their possession, which was great for me, or so I thought. The car was hail damaged in the recent storms and is currently in the shop being sanded down and repainted making the car a damaged vehicle. I was excited on sitting down and working a deal on this car since it is the only car with exactly the package I want in 5 surrounding states. The COVID knocked out production so this is the last go I have at getting this car more local. We sit down to work out a deal and the total price they will come off of this damaged car is $77. They continue to explain to me that this car will not be damaged after it gets out of the shop. Excuse me, but yes it will be and I know I can’t even look at this car because it’s in the shop as we speak. I didn’t get ugly although I would have liked to, and I’m not much of a negative review writing person, but I just wanted to let the next person that was looking for a 2020 Rav4 Awd white in color they have the only one around this area and it is damaged. However, they claim that this information will not show on CarFax so good luck.

Victor walked me through buying my SUV. He made it a great experience.

John Harvey Toyota does great work and their employees are very professional and courteous. Darlene Miller is one of their service advisors. She has been our service advisor for the last 5 years. I trust her implicitly. She has always been honest with me concerning repairs to my minivan. She cares about her customers. John Harvey Toyota is very fortunate to have such a wonderful employee working for them.

Awesome customer service. Friendly and courteous employees made me feel special and valued!! Sara and Norman were great. Cant wait to go back in for service. I wish I could give more than 5 stars :)

John Harvey is a great place to buy a Toyota. Its true. Because when you buy your car there, and maintain service there the people are wonderful. I just recently found out my Prius needs a new brake booster pump assembly ($4400 in parts+labor). I went home to cope with that news and figure out what was the next best move. I get a call the next day telling me they found something on my car they didnt realize was there. The original owner purchased a pretty kick ass extended warranty plan. It covers the cost of my brakes 100% at no cost whatsoever to me and Toyota is gonna put me in a loaner car since theyll need mine for an entire day.They didnt charge me to just listen to my car to help diagnose the problem. Theyre friendly, theyll work with you, and above all, your concerns are their concerns. They really do care about maintaining a relationship with their customers, not just selling em something.Will always ALWAYS use John Harvey Toyota in Bossier City!!

I was looking for a Toyota Highlander of a certain color and John Harvey was one of the two dealerships who had one. The sales person I dealt with was Jonathan Phillips who was very kind and experienced. I was very pleased with all the staff at the dealership and then made me the best deal out of all the places Ive visited. After I purchased the vehicle they continuously have been in contact with me concerning my likeness of the vehicle. I would recommend John Harvey Toyota to anyone interested in buying a Toyota.

In the past 6 months we have bought 3 vechicles from John Harvey Toyota. All three purchases were more than excellent. Brian Bell sold us all 3 autos - he has to be the BEST salesman on the staff. He is awesome! First, we bought a 2012 Tundra on August 31, 2012 - this experience was more than pleasurable. Next, we bought a 2013 Corolla for our daughter - this experience went far beyond the expected services - both I and her father were out of town, we practically bought this car site unseen. Brian drove to our house on the following Sunday to finalize papers. Brian went far beyond his expected duties as a salesman. Last, we bought the 2013 Avalon on December 31, 2012 - Brian and the car are exceptional, and both deserve the Excellence Award! I could not ask for better services any other dealership. The purchase was quite smooth and the GM-Shane is exceptional as well! John Harvey Toyota is committed to excellence in my book! The dealership and Brian Bell will be recommended to all my family and friends.

Mr. Johnny Williams, Finance Manager for John Harvey Toyota deserves a “Gold Star” rating of 10 for the outstanding customer service he provides!Mr. Williams is very nice, friendly, courteous, respectful, hardworking, knowledgeable and professional. He makes you feel welcomed, important and expresses his sincere appreciation for your business.Mr. Williams does a great job of explaining all documents and answers all your questions. He is asset to John Harvey Toyota!

My husband and I had a wonderful experience when we bought our Tacoma. Our salesman, Cody Johnson, was very helpful in making the final decisions about color, etc. He helped entertain our baby as well! I highly recommend him. The finance department was also very nice and helpful. Everything went smoothly and I felt things were handled in a timely manner.

I recently had service done on my 2014 Toyota Camry and was so pleased with the experience I will be recommending John Harvey Toyota to friends and family. My service contact was Darlene Miller and she was absolutely wonderful! Ms Miller explained the service process and made sure that I knew what to expect. The service was completed much faster than I expected and there were no surprise costs, I will definitely continue to obtain. My service from the dealership and will be sticking with them when its time to purchase my next vehicle as well.

John David Hebert made buying a vehicle super easy. He was courteous, prompt and over all friendly. I also just used Mun Kelly for a service issue and she too was very pleasant to deal with. Toyota definitely has a customer for life!

I dropped my 4Runner off this morning at 0715 with an appointment made the day prior. Fast forward to 3:30pm and 4 phone calls later and they finally admit that they never even got to my vehicle. The service managers excuse was that they were really busy today and short handed. That might have been forgivable earlier in the day when I asked for a status and told that they would look into it. Instead I get the run around and my time wasted (and no calls back). I understand that bad things happen sometimes but be truthful to your customers and keep them informed so they can decide on the best course of action. Dont attempt to hide behind the we were so busy excuse. Im an adult so Im always busy so that excuse really doesnt fly when it was clearly more that just being too busy in this case. Add to all of this no attempt to rectify the situation. It might be time to retrain the service manager on customer service skills. Today it was just plain bad customer service.Edit: I received a call from Travis Harvey starting with an apology for the way I was treated and a request for another opportunity to make things right. I accepted and after a lot of work my vehicle was fixed and they gained a repeat customer. Thank you Travis Harvey.

I always get great Service when I take it to John Harvey Toyota. Like I told my new Service tech it it easier for me to take it to the dealership and get my Service done there than go to a parts store and do it myself. I am like this, if you have a Toyota use Toyota oil and a Toyota filter. If it needs more than that the Toyota dealership can handle it cause I know it will get done tight. I do my new motorcycle the same way.....have a blessed day

Bought a 2009 Toyota Avalon from this company. When coming home insead Of it being clean there wash trash all under and between the seat after they claimed they took it to the back to be cleaned. Inexperienced car salesman’s. Staff doesn’t explain anything in detail. I’ve always done business with yokem Toyota and have always been beyond satisfied but we were close to bossier so we decided to give John Harvey a chance. Biggest mistake ever. Nasty, rude, inexperienced. If I could give zero stars I would. I recommend Yokem Toyota

We just purchased a vehicle from them Tuesday. And the salesperson Lance as great. Really down to earth and helped us find what we were looking for. Johnny was our financial guy and he was able to work with our bank and get our payments where we needed them which helped us out so much! We did have a problem on the way home and my car died on me. I took it back up there and it ended up being a sensor which they got it taken care of thankfully. I would use them again after having the good customer serviceUpdate to my good review I tried so hard to write. In the 3 months since buying my car it has to go in the shop AGAIN. On top of spending all day in bossier trying to get it in the shop, we find out the 100,000 mile powertrain warranty we were told we have when we signed the papers on my car doesnt exist! We were completely lied to! Im sorry but I would never recommend this place to anyone wanting to buy a car. We went there trusting to find a good family car for our very small children and all we have had I said problems. And being lied to.. I cannot even begin to say my frustration now.

Billy Jones at John Harvey Toyota replaced a part in a recall. He arranged to pick up and return our vehicle when we could not make a scheduled visit. The service was completed in a day and we were extremely satisfied with the help he provided. I appreciate him having the car washed also. He went above and beyond to make it easy for us to have the service done.

Salesmen are helpful without being overbearing and will give you room if you want it. Quick to answer any questions. Service area is great and will try to make things as easy as possible on you and your pocketbook

Which one

We recently purchased a 2013 Highlander from John Harvey Toyota. It was a pain-free experience throughout the process. We started by negotiating a price with one of their online sales-people--quick and helpful responses. When we went in for a test drive, our salesperson Chris got us through the whole buying process as quickly as possible. We enjoyed the relaxed atmosphere and have already raved about the experience to friends.

Mun Kelly was very professional, personable, accommodating and answered all my questions. She took great care of my vehicle. I got it back in a timely manner and it was very clean (I will admit that it was dirty inside and out when I dropped it off). She explained everything they did to the vehicle when I went back to pick it up.

Just bought a new Tacoma from John Harvey Toyota! We must say that the service we received here was exceptional. Everyone we dealt with here was great. Bob Tippin our sales associate was so helpful in showing us all features of the vehicle and walking us through the whole process in a nonthreatening or pressuring manner. Also, Johnny Williams, finance manager, was great. We look forward to doing business with John Harvey again in the future and would recommend them to family or friends

I had another great experience at John Harvey Toyota. I used my same salesman from 2014, Chris Greer to acquire my 2016 Toyota Camry. Chris was professional, honest and easy to deal with. I will definitely continue my service through Chris at John Harvey Toyota. Awesome experience!Sonya R. Miller

My experience at John Harvey was very very good. Needed a new starter for my truck.Minh Kelley was super in finding the part for my older truck. She realize my need in getting it replaced as soon as possible so I could get back to my work. I appreciate that she cared about my situation. She is a great asset to your service department.Ron Payne

Matthias has been extremely helpful in my search for a new vehicle. Highly recommend this dealership.

I leased a 2016 Avalon for my wife and she LOVES it!! The experience was great with Gavin Havard and the rest of the John Harvey Toyota Team. We checked out several models of Toyotas before deciding on the Avalon. Gavin knew them all inside and out. I was impressed with his knowledge and professionalism. If youre looking for an excellent vehicle and outstanding customer service, go see Gavin.

Great experience!! I will like to thanks John Harvey Toyota for make me and my family happy with our new car. special thanks to Jojo who was patient, kind, attentive, helpful and a wonderfull sales person. she is the type of sale person every one would like to have anytime they enter into a dealer for a car. I really appreciate her help and her service.Jojo, thank you!

Alfonso Whitaker made the purchase of my Toyota Tundra a much easier experience than I had anticipated. He not only found the truck I wanted but went out of his way to see that it was equipped with the options I desired. It wasnt an easy task but he made it come together. He topped it all off by driving the new truck to my home in Minden and returning to Bossier City with my trade in. Alfonso was personable and professional in all aspects of the purchasing process. My thanks to Al for making the truck purchasing process a pleasing experience.

I would give 0 stars if i could. i found a vehicle online for 23995. i called john harvey toyota and after several phone calls got a hold of what i thought was the sales man. he informed me he was the sales manager and that the salespeople were busy. i thought no problem, i get to deal with the boss. i told him the stock number of the vehicle i wanted to purchase and asked if it was available. he gave me his cell phone number, took mine and said he would call me back. he called me back and said it was available. i told him i would purchase it and asked what kind of non refundable deposit he wanted. he said 500 would be fine. i gave him my card information and told him how i would like it titled. i then asked him if there would be other administrative fees other than the 23995. he said hold on. he then came back and told me that he was mistaken and the vehicle had sold earlier that day. i thought this was kind of strange because he had taken the time earlier to make sure it was still available. i kept the info and low and behold, one and a half weeks later it is back online at the price of 33995. 10000 higher. if it was a mispricing he could have just told me. i know its just the fact its a right hand drive jeep that they dont make anymore and he wanted to make 10k more. i will be contacting the louisianna motor vehicle comission about this. i have saved all of the documentation.do not buy from these people. they are crooks.

The Team at John Harvey Toyota in Bossier City is amazing! Deundra Carey was our sales person and very professional. Every person that came within walking distance of my wife and I came up to ask if we needed assistance. The team was super caring and accommodating to us. We will tell all of our family and friends in Carthage, Texas to go to John Harvey Toyota for the best deal.Thanks again William and Marilyn Mercer

Chris Geer is my salesperson at John Harvey Toyota. My overall buying experience was excellent. Darlene in service department is another professional. If you are buying see Chris Greer and if you need your vehicle services see Darlene Miller. These two outstanding professionals will know you by name whether it is in the compound of their dealership or in the streets of Bossier/Shreveport. Both Chris and Darlene have earned my trust and respect. Thank you Chris and Darlene, you represent John Harvey Toyota well.

Very nice people but very pricey on their repairs. My parts were $250 and the labor was $630 for the replacement of a wheel bearing. But they did get it fixed.

Alister Ambler did an awesome job on finding the vehicle I wanted. He even impressed my husband with the final product, which NEVER happens. There was no pressure to buy, no gimmicks, no added/hidden costs. They even matched the discount I get through my job.

Great customer service. I’ve been a customer for over 10 years. I’ve bought 2 cars from them and I will probably buy my next from them.

The Team at Harvey Toyota in Bossier City is amazing! Joshua Stephens was my sales person, and he helped so much to calm my fears about buying my first vehicle. Every person that came within walking distance of me came up to ask if I needed assistance. The team was super caring and accommodating to my children who were with me. I cant brag on the customer service enough!

John David is the best! We have leased two vehicles through him to date and he is always so helpful. He goes to bat for his customers and helps them stay within their goals they have set for buying a new vehicle. We highly recommend him if youre looking for an honest, down to earth and caring car guy!! :)

Loving my Toyota Tundra 👍 I have to say this because I want to share my experience with others. I am so happy I purchased this vehicle here. Chris was able to give me a great deal on the truck and accommodate my needs. I have used the service center for every checkup and oil change. I cant say enough how pleased I am with the quality and detail to service they provide. Thank you!

My husband decided he was more than ready to get out of a gas hog V8 4x4 and into a smaller, more efficient truck. After shopping at a few dealerships from Shreveport to Marshall, we finally made our decision to purchase a Tacoma from John Harvey. We found through our research, that they do not really have a lot of room to deal on these trucks, but felt that the deal we received was fair. We enjoyed the very friendly staff and everyone there was helpful and wanted to be sure we were happy and satisfied. I had heard negative views about this dealership and was surprised to find it was not a bad place at all. They have a business culture that makes it enjoyable to do business with them.

Absolutely the best car buying experience ever!!! Christopher Greer greeted us the moment we arrived. He was knowledgeable, friendly, but very professional. Within a few hours my husband and I were driving home with our new Toyota. We highly recommend John Harvey Toyota.

I came into the service bay fully expecting to have to have a new sun visor ordered, then come back for installation. Instead, I was in and out in about 15 minutes with a new visor installed at NO CHARGE! This is the easiest, fastest trip I have ever made to John Harvey Toyota for a repair on my car. My sincere thanks to Minh Kelley for her kind and able handling of my needs! She made it a pleasure to have my car fixed!

Darlene Miller is the BEST. She always greats you with a smile and she meets you right at your vehicle when you pull up. She is truly a work of art. Her service is over and beyond whats expected. I love working with her alot.

As always, my service experience couldnt have been better. Darlene Miller, in the service department, is so accommadating. She always does her best to get me in and out as quickly as possible and always works hard to address any issues I have. I wouldnt go anywhere else for my service or to any other person. John Harvey Toyota is so customer friendly!

Customer service: excellentQuality of repairs: excellentQuality of parts: excellentWe appreciated being given a loaner car while our car was being serviced so we would not be in the waiting room for three hours. John Harvey Toyota employees treat their customers well. We always ask for Darlene Miller as our service advisor; she listens, and she carefully explains repairs and costs and provides options when pertinent. For this visit, we told her we would be taking a long road trip, and the technicians checked out our Corolla with this in mind. It is clear that John Harvey Toyota values repeat business.

Just purchased a used 4Runner here. Salesman John, was extremely nice and I never felt pressured. Highly recommend this place for new and used vehicles.

Service is always GREAT at John Harvey thanks to Darlene Miller.!!! My last visit I had the opportunity to meet another special person named Cathy in the service department.!!! I am so sorry I did not catch her last name. Just let me say these two special ladies made me feel like family and are the very reason I enjoy visiting John Harvey each and every visit.!!! Thanks to you both very much.!!!!

My visit at Harvey was successful, thanks to Mun Kelley. She made sure that the service that I asked for was performed. I look forward to working with her on my next visit. I believe that she will do all that is within her atthority to do to satisfy my needs as a loyal customer.Thank you for this opportunity. I hope that I have it after each visit.

Bought a used vehicle from John Harvey,within 2 days I had to have a tow truck pick it up and take it to the shop!!! Called John Harvey and left a message for the used car manager no answer...called again new car manager picked up and said he would relay the message but still no call back!!! At the end of the day I paid out of pocket for tow truck and repairs for a vehicle I didnt have a whole week!!! Bad customer service...

Whenever I have my car serviced at John Harvey Toyota...Darlene Miller is my service writer and she is very knowledgeable and professional. At my last appt. Darlene was at lunch so I met Travis. I did not get his last name but I think he may have been the service manager. I must say I was very impressed with his attitude and the practical help he gave me. While I was there I also met Roger who was the person who serviced my car. I think he may have been a supervisor in the shop. So happy with John Harvey and their professional staff.

Had an appointment for servicing my Toyota Highlander. Andrew Barrow was the Service Tech and he met us right on time and I must say our vehicle was back to us before we could hardly finish our fountain drink inside. Great Service by Andrew and the shop! Couldnt ask for better servicing!

Their the greatest! Mr. Tommy gave us or our 1st. Car when we first moved here from outta state. Has excellent ser. Department!

We purchased our vehicle in August. We were told to call our salesman Norman if our plates didnt arrive in six weeks. My wife called Norman who was on vacation but said he would get back to her. I guess hes still on vacation. I called a week ago and was told there was a mix up. We were sent two five day extension plates and was told the plate was going to be at our house Wednesday. Today Friday I called to complain and cant get Supervisor to answer an extension. Hope they have s great weekend because the plate expires Sunday. I did get a call back hopefully the plate will be here next week. Then Im done.

We had an overall wonderful experience buying a car here. Joshua Stephens made us feel right at home and absolutely wonderful to work with. Highly recommend checking out John Harvey Toyota and Joshua Stephens if you are in the market for purchasing a vehicle.

Purchased my vehicle from there the best decision Ive ever made. I continue to have my car serviced there and. I just went in 11/10/16 and Bill Gunn helped me I didnt have to wait long hes nice and friendly and very informative. Always a great experience when I go thank you Bill

If I could give them less, I would. We bought our car in August and still do not have the registration. The person we were dealing with repeatedly lied to us and told us she was handling it. She also said she would call us back, but she rarely ever did. We had to call her for any updates or new information. It wasnt until I called a friend at the South Carolina DMV (where we are registered), found out there had been NO activity in SC for that VIN#, that infuriated me and I decided to take it to a corporate level. 5 minutes after I called corporate she calls me and tells me that is done and on its way! Magic, huh? What is even more magic is that we still dont have it and she told me it would be here by last Friday. Now she has no clue where it is. Thankfully, I am in SC and can walk into the DVM to get a copy. The best part is that I no longer have to deal with her!! I wouldnt recommend them to anyone I know. They obviously do not know a thing about customer relations... or transferring a tag.

Darlene Miller is a great service advisor! She has always gone over and above to take care of my familys Tundra and Sequoia. She is very knowledgable and I trust her advice concerning our vehicles service.

I sat in there for over three hours for them to tell me I didnt have a strong enough cosigner. If we can purchase a 2014 Jeep Patriot we should be able to purchase a 2003 wrangler. This dealership doesnt want to finance older vehicles, they want you to buy something you cant afford

This is my second car to purchase from Jonathan Phillips at John Harvey Toyota. As with the first purchase Jonathan was a pleasure to work with. He is very personable, no pressure and extremely knowledgeable of the vehicles he sells. I would recommend Jonathan to ANYONE looking for a new or used car who wants to leave feeling good about every aspect of their purchase experience.

Everyone from the saleman to the finance manager were excelent! No high pressure sales BS. We left several times to compare other makes with no problem. Ask for Norman, hes the best. Thanks for the best price ever on a beautiful Corolla!

After hours of frustrating car shopping, we stopped at John Harvey Toyota and met salesman, John David Hebert!!! Not only did they get our payments where we wanted them (no easy feat), they were easy to talk to and able to answer every question! We are very happy with our experience! Do yourself a favor and go there first! This will be our 3rd vehicle from John Harvey Toyota!

Very professional, courteous and fast and efficient. Anything else that was found wrong with my car, no matter how small, they always come to me 1st to let me know if I want it repaired. I will always return to Benton Rd Bossier City

Friendly and helpful, however it has taken a month to pay off my trade in.

I recently bought a new Tacoma from John Harvey Toyota (my 5th vehicle from them in 10 years) and the process was great. I did all of the research before I went to the dealership, and they were able to BEAT my target price without much haggling with The Manager. I feel as if I always get a good deal at John Harvey Toyota and the service is always good. I will continue to purchase vehicles from them whenever I need a new Toyota.

As always my experience as a customer was wonderful. Andrew Barrow had my info up and ready before I even walked through the door. He was friendly and welcoming and I appreciate that.

The service was actually decent. The only thing that really irritated me was that the service department lost my engine cover. I know for a fact it was on my car the day before I brought it in there because we checked the battery... then when we get our car back and open the hood again... the engine cover was gone. I called and no one could find it. I wouldnt be as upset if this wasnt a $200 dollar part that I now have to come out of pocket for, yet I was not the one that lost it. For that reason, I probably wont be back... that part of it seemed unorganized. How could you forget something like that?

Darlene Miller was an excellent technician as usual. She made sure my vehicle was serviced and she told me the next preventative maintenance measures my vehicle will require. She explained everything that was done to my vehicle and I didnt have to wait all day. I will continue to take my car to Darlene.

I am pleased with the service at Lexus Service. Mr. Jones gave me my first service experience, and I was pleased. The automobile was serviced, and I received attention during the service period.

The sales staff at John Harvey Toyota was excellent. Robert Tippin and Jay Wong were both great to work with. Robert was very knowledgeable about the vehicles and made the overall experience great. I recommend them very highly.

I recently purchase a Camry from this dealership for the first time and found the staff the most professional in the area. Thank you for helping us with our car. Travis Harvey was nice to us also

Overall experience was great. Tim Purkey was an awesome dealer and got the deal I wanted on a new 4runner. Would definitely recommend him to anyone looking for a new car or truck.

My son bought a 2019 Toyota Corolla. They have great customer service and will take care of you

One of the most friendliest an most courteous place u can get great service from sales to service department i wouldnt go anywhere else to get Toyota serive 😀😀

As always, my service visits are well planned by Darlene Miller. I have never had a complaint about the service I have received when Darlene schedules my appointment. Also, John Harvey Toyota has the best service after the sale I have ever experienced. Sincerely, Gerard & Lottie Thomas

Darlene is an excellent service representative at John Harvey Toyota. She attends to details and advises as needed. My last three vehicles were Toyotas, and I always have a great experience with the service center! Keep up the great job, Darlene!!

I came in for my first apt and was very happy with the service I received. Andrew Barrow helped me when I got there. He was extremely friendly and helpful. I will be back when my Corolla hits 16,000 miles

Great time today picking out my new 2014 Highlander - beautiful! I had this handsome, nice young man to help me. Showed me everything about my new vehicle. Now if I can just remember! LOL! Great experience!

This service department is unprofessional and rude! STAY AWAY!Two hour waits are the standard!

I have a 2010 FJ Crusier which blows headlights on a regular basis. I called Service and they suggested I come in and buy Toyota replacement bulbs. Bearing in mind, I can buy two top of the line Sylvania bulbs at OBriens for roughly $50...one Toyota bulb at John Harvey was $48. The two girls at the parts counter.....one might know a little of what she was doing and the other was totally lost. Seriousky doubt I will ever go to John Harvey for anything ever again.

William gun has helped me out on two different occasions when Ive come into the John Harvey Toyota dealership for service. I did not have an appointment and came in for my 5000 mile check up on my RAV4 it was a very smooth and pleasant experience. I was in and out in about an hour and 15 minutes. The waiting area and hospitality area is very nice.

Great experience! Bob & Johnathan were great to work with! They stayed until 11:15 at night to make a deal on our new car!

Everything about John Harvey Toyota is awsome. I hope I feel the same way once my Toyota care has expired.

We had a recommendation from friends to see Mr. Bob Tippin at John Harvey Toyota when wewere ready to trade. He and Mr. John Williams really made us feel comfortable and welcome. Itwas a very pleasant experience. We toured their building and met with several managers. We were impressed with all of them and highly recommend this Dealership. We will return to Mr. Bob. Tippinfor any future vehicles!

Terrible customer service and experience. They pray on young people to take advantage of them with high interest rates and high monthly payments. And they obviously don’t take you seriously if you don’t appear to be over 30 or be a white male. This is a known fact. Definitely will never return.

Our sales person was Cory Williams. He listened to what we wanted and found us the right car!! I like Cory hes not pushy and hes very nice. Thanks Cory!!!