What a stress free and fantastic experience with my window treatments! A professional process from beginning to end. The salesperson was personable and knowledgeable, the measurements were accurate, the delivery was on time, the installation was quick and easy, and unlike many operations – there were absolutely no hidden costs. In fact the whole procedure made it feel like a family oriented environment. And most important of all, the product is incredible and competitively priced. I will definitely return. No coincidence that their manta is “Why would you go anywhere else?”
From the moment I entered the store till the completion of the installation my experience with Capital Carpet And Tile, Gabriel my sales person and Patrick my installer was outstanding. I found everyone to be knowledgeable, accommodating, patient, efficient and pleasurable to work with. So many times in recent years my experiences Have not lived up to the standards provided by Capital carpet and tile.Thank you Gabriel and PatrickSincerely appreciative,Susan Osinoff
I needed my carpet done ASAP - the whole experience was great! My apartment is done - I highly recommend this place.
Got flooring and everything else we needed to do a small floor and Nick really knows his stuff! We absolutely love it.. will recommend for sure!
Gabriel recently helped me select carpet at the Boynton Beach Capitol Carpet & Tile location. He was patient and diligently worked to find the right color and texture. I ordered it that day and was pleased it was such a pleasant experience.Several weeks later the carpet arrived and Gabriel called to say it was in the warehouse and the installer would contact us for installation.Today it was installed. It looks beautiful. The installers were good and they made sure it was perfect.I highly recommend Gabriel as your go to guy at Capitol Carpet & Tile.D.E.T.
I had a GREAT experience working with the Team at Capitol. Ive been in Sales for 35 years and they did ALL the right things here.. patience, responsive, professionalism... they were perfect. Their installers were clean and quick. Gabriel and Rich made me feel like I was the most important customer they had. I will recommend them to Family and Friends for sure.... Thanks again !
We are so happy with our new carpet! Rodney is the ultimate professional - very helpful in the selection decision and extremely communicative every step of the way. He went above and beyond to make sure we understood every aspect of the process, from ordering to billing to installation. Jose and the installation crew were incredible - clean, conscientious, respectful and efficient. We will definitely use Capitol Carpet and Tile again, and highly recommend them!!!
The Moment I walked into the store [ Boynton Beach ] I was greeted by Gabriel. He was very friendly, extremely Helpful, knowledgeable. Once I explained my situation, He suggested I go for carpeting. The have a Huge selection that i have ever seen. I was able to narrow it down to a few samples. I was able to bring the samples home to see which would be better in the bedroom. Once the order was placed, all was set. I was able to get the carpet earlier than we first thought. Everything went very smoothly.Gabriel, Nick [ Mgr.] and the ENTIRE STAFF were Great ~!!I would definitely Recommend this place to my friends and Family !!oh and Ill be back for blinds soon.
Beautiful store. Helpful and knowledgeable sales people. Fair prices. Skillful installers. Like they say in their commercials, So why would you buy anywhere else?
Customer service was great! Found our tile w/Color Grout. We are on our way.Living Room and Kitchen are getting new tile.
Thank you Lou & Nick for helping us pick and coordinate our installation of fresh new carpet for our home! The showroom was a great experience with Nick’s knowledge and professionalism. We were able to make our order and fulfill a timely installation with very kind representatives to install the new carpet. The crew was efficient and very thorough. We are beyond pleased with our new carpet and highly recommend, we would not buy from anyone else!😉
Love my new flooring. Gabriel at the Boynton Beach store helped me select the right floor material & answered all my questions. The estimator came to the home and explained the install details. Carlos installation team did a great job - cleaned up afterwards & finished ahead of schedule. The LVT (luxury vinyl tile) product is so durable & beautiful. Bonus, they can custom make stair treads. Very pleased with the whole process.
Nick and Gabriel were fantastic, especially Nick on helping my wife and I find the exact type of carpet that met our needs. The order came in exactly as promised and I have to say that Efrein and Juan Carlos, our installers were excellent. From a 1-10 rating they were an 11! COVID protocol was followed and the finished product looks great! Well done Capitol Carpet!
Thank you for helping us to complete our carpet project. It was a pleasure working with Nick. He was very patient and knowledgeable and helped us tremendously on the selection process. The installation crew was amazing. We are very happy with the results!
This is the second floor we have purchased from Capitol. This was a big job, over 1000 square feet of vinyl flooring. Gabriel and Nick were extremely helpful and worked with us all the way. Your installation team, headed by Sosa were amazing. Everyone knew exactly what to do. My wife is extremely happy and that is great for me. We will always use Capitol for future flooring needs.
Capitol Carpet and Tile did a fenomenal job on our floors!!! From helping us pick out the best selection to the install process!!! At the store, Gabriel was so helpful and knowledgeable about the products. At home, the install was fast, efficient and amazing!!! Their products are top quality and look absolutely gorgeous!!! They have the best customer service and make the entire experience so incredible!!! They also have window treatments so check them out. Do not buy from anyone else!!!
The store was clean and the staff was very courteous and patient. Nick the manager was extremely nice and helpful. I had a lot of questions and he was willing to answer all of them and spend significant time educating me on the different options. I would recommend them to others.
Mike my sales person and Nick the manager went above and beyond to accommodate my needs. Their product and service is top notch! I highly recommend! They have a customer for life!
I Love my floors!!! Rodney was professional, very patient and the best at giving me his expert advise. He gave me many different choices and samples to take home to see how it would look in my setting....What can I say about the installation, Carlos and his crew were exceptional, very polite, clean workers and fast....I would definitely use them again!!
Thank you Gabriel @ “Hypoloxo Rd” location for making this such an easy transition and giving us complete knowledgeable information on our purchases and making the delivering on my time. I would recommend your Company to everyone! Thank you again
A perfect experience with Capital Carpet AND with their curtain and shade designer. Her name is MIRJANA. She is so talented and knowledgeable. After a short discussion with my husband and me, she seemed to know exactly our preferences for our shades and window treatment fabric. It was perfect. Mirjana also was able to coordinate upholstery fabric with our curtain fabric to complete our bedroom design. With her beautiful suggestions and our approval we are all set. Working with her was a pleasure!. Thank you Capital Carpet for employing one of the best designers I’ve worked with.
As soon as I walked in to Capitol, I was greeted by Gabriel. He took the time to go through the differences between the vinyl and laminate and allowed me to bring home large samples to see what looked best in our house. He was very patient and knowledgable and helped me pick out great colors. They definitely know there stuff there and are great to work with.
We were new to Florida and needed an immediate floor renovation for our den. Friends recommended Capitol Carpet and we met with Gabriel who helped us achieve our need overnight. He personally came to measure the room that same day and installation occurred the next. Everyone we dealt with was professional and knowledgeable. The room is beautiful, so much that we went back to Gabriel and ordered the same flooring for our kitchen which again was done to perfection.I recommend Capitol for any flooring needs you might have.Renee
Gabe and Nic did an amazing job of getting my parent’s entire house recarpeted before the spring break grandkids arrived.Nice job boys!
There are a few tile places in Boynton to choose from but there is no comparison as far as quality, service and professionalism at Capitol Carpet and Tile! We started shopping for quality vinyl planking and started off at a big box store that everyone knows about. Their quality was not what we expected and they had very little choices for commercial grade vinyl. In addition, their lack of customer service was a joke. For such a large store, we couldnt locate one person to assist us so we left. This is where Capitol comes in. As soon as we walked in, we were greeted by Gabriel. He was extremely friendly and knowledgeable about all the lines of vinyl that he sells. We are very picky so we spent a couple of weeks deciding, taking home many samples. By the way, these arent tiny little pieces they lend you, but big boards with all of the product information and pictures on the back. After a while, we went back to purchase what we chose but we werent really excited about the pattern. Gabriel took the time and told us dont buy anything that you really dont want. Now, in steps the manager Nick. He also assisted us and gave us other options to look at. Suffice to say, we bought vinyl that day for our entire house. Not only did he tell us when it will be delivered, he called us the day of delivery and gave us the expected time frame and every detail. The service here is impeccable and the quality of the vinyl is amazing. And no, they are not expensive as you get what you pay for. Nice job Gabriel and Nick, you won us over with your service and knowledge..Stu & Deanna Levy!
From start to finish we had an awesome experience with Capitol Carpet & Tile. Rolan Nolan walked us through the whole process with exceptional knowledge. The carpet we chose was better then we expected and looks great in our home. Would recommend anyone to talk to them.
My experience with Mirjana Matesic with Capital Carpet and Tile was outstanding. She fitted my new home with shades and drapes for the master bedroom. Very competent, accommodating and pleasant. Very good experience. Highly recommend.
10/20/2020 Update:I am happy to say my job is now complete. The owner, Lou called me right away and was wanted to make things better, which was greatly appreciated. He was sincere and apologetic about the situation. Needless to say, he took care of it by crediting me some of the money back and sending the workers out ASAP to finish the job. I’m changing my review to 4 stars based on the way in which my situation was handled.10/16/2020: They get 2 stars because the staff that work in the store are very nice and they’re prices on flooring options are very competitive. I used them once before during a home insurance claim and I had my own installers so they would get 5 stars for that experience.However the lack of stars now reflects greatly on the installers and their lack of professionalism and common courtesy. It has been one month since the original install and the job is still not complete. The first time, the floor was uneven so they had to pour concrete and come back the following day, which was fine. That day it was two guys which I was told that it would be for the job. The next day only one of the guys showed up and installed most of the floor. We have a king bed so it’s heavy and once he “moved” the mattress by himself (without asking me or my husband for help), my side of the bed now has a huge indentation in which I’m filing a mattress claim for. In addition, he did not sweep or move any furniture back once he was done. He left 3 large cups on our window sill. While he was installing I guess one of my clothing racks in the custom closet fell and he just threw the clothes and rack on the bed and didn’t tell us that it happened.He had the wrong baseboards so it took about 10 days for them to come back out and install the baseboards. But then they ran out. And they didn’t do the transitions from the carpet to the floor yet either. Plus, there is about a 1/4” gap between the floor and the bottom of the baseboard which I don’t understand. I was told they would call me 4 days ago to schedule to finish the job and that call has yet to happen. I’m frustrated and on the verge of disputing the installation with the creditor.It’s very unfortunate because I was a repeat customer and I feel that they take my kindness for weakness. It’s completely unprofessional. I wasn’t going to write a review but after al of this, I think it is warranted.
I am totally happy with my entire purchase! From visiting the store and having Gabe, from the Hypoluxo and Congress store, help me pick the right carpet that was the right price and the perfect quality. I knew going going in, I wanted Berber and he showed me the exact carpet I wanted. 20 mins later I was walking out with and order and excited that I had found just what I wanted, seems rare these days. But....the carpet arrived and Joe, my installer and his helper did a super job with the installation. They were polite, professional and were really helpful in explaining the full procedure. The job turned out beautiful and Im completely satisfied with the whole experience...start to finish...and a call days later to make sure I was happy with the carpet installation. I am very glad to find a company that seems to really care and are eager to do the job right, on time and affordable. Thanks again everyone!
Friendly, family run business...lots to offer
Very professional interaction. I am very satisfied with the service provided.
Capitol Carpet & Tile is a class act — First ClassRichie helped me find the perfect carpet quickly and efficiently. He sent the measurer the next day, & ordered the carpet the day after.Jason & Carlos (best carpet installers ever) showed up ten days later and in 4 hours my entire condo was covered in beautiful new carpet. Everything was clean and furniture back in place.Start to finish the experience was seamless. The install preparation instructions came by email a few days before the installation. They were clear, concise, and included a link to pay the remaining balance.I’ll go back for tile and window coverings just because this experience was so great. I used Capitol seven years ago and they were great then as well.Don’t bother with unremarkable box store employees. Go see Richie and ask for Jason & Carlos to be your installers.
Love the product, salesperson was wonderful, only problem, price change after my wife said fantastic price, let’s buy it!!!!
Capitol Carpet and Tile is Fantastic! Everything they promised wad delivered on time and the end results were perfect. Unsurprised quality and service. I would personally like to thank the owner Lou, store manager Rich, and installer Mike and his crew for the best home improvement experience Ive ever had. All are to be commended. Lou S.
We are 100% satisfied with our vinyl flooring. Our floors look amazing!! The staff at Capitol Carpet and tile were attentive and helpful in our shopping experience from beginning to end. Great customer service.
The Staff was so helpful and went above and beyond in assisting us. She took the time to make a phone call to track down the items we were looking for and did it with a smile. She was very kind as well as knowledgeable. We greatly appreciated the personalized help!
Ive worked with Mark at Capitol Carpet & Tile four times over the years as Ive re-tiled or re-carpeted various rooms in my home.Without fail, Mark has gone above and beyond to ensure Im getting the highest quality product for my investment. And hes so welcoming and friendly!The installation teams have always been efficient, courteous and very professional.This is a first class operation and I cant say enough about what a pleasure it has been working with them!Two thumbs up! 👍👍
Very good service
They honor their word & will make things right
Capital did a great job for us start to finish. The follow up and communication was great along with the crews that did the work. I highly recommend Capital Tile & Carpet.
Jacob in the Boynton store was super helpful.The installers, Ruth and Casper were really great!Thanks Capital Carpet, our floors are beautiful
Our homeowners association worked with Richie at Capitol Carpet in Boynton. He patiently helped us through the process of selecting a carpet, providing recommendations on the selections we were making and worked with us on the installation. Richie understood the hoops a homeowners association has to go through to select and approve a vendor, without missing a beat he worked with us through the process.The install crew were professional and the carpet looks great. I highly recommend Capital Carpet.
Hi! I am considering working with Capitol. I mentioned Id like to schedule someone to measure 7 days ago and waiting to hear back. I thought they would want my business and reply immediately but maybe they are swamped with customers???Im also finding that many of the samples are NOT in the store and unlike a library, there is no system of keeping track of which colors are out and with whom. Its been a long not too fun- process. but since the quality of product is good and reviews are great, Im hanging on.
Excellent experience, knowledgeable, friendly, fast service. Reliable.
Gabriel my salesman was great. Helpful and patient
From the store manager to the installers everything was perfect. The installers called, like I was told at the store, in the morning to give me an update and later an hour before arriving.The installation was smooth with no problems and they actually cleaned up.Then a couple of days later the owners Mother of Capitol Carpet and Tile called to make sure everythingwent as planned (who does that ). Why would you buy from anyone else.??
Capitol had the vinyl flooring we needed, gave us a good price, and the installers were real professionals - great job!
Originally had difficulty getting someone out to measure, and was very disappointed, however my updated review after speaking with Lou is definitely a 180. Lou was very professional and has requested the Charlie take care of us, we’ve moved since and I think that we can chalk up our previous experience as a misunderstanding. Charlie whom I just spoke to seems very polite and I look forward to meeting him Tuesday for our measuring and selection of product.
These guys were fantastic, I dealt with Brian Clary and to say he was knowledgeable would have been an understatement. He walked us through the whole process and answered every question we had without making us feel like we needed to be industry experts as well. As far as the installation went, again they exceeded my expectations, I had very strict time constraints and they came through exactly as promised. Allen the store manager was equally as helpful when I had questions that couldnt wait. I would use again and recommend to anyone.
Philip in the showroom was a joy to work with. I had 3 specific colors that I wanted and he took to me those samples. I picked it out quickly and was thrilled. The 2 men who installed were also very professional and moved my furniture with out any problems. I would not only recommend Capitol carpet but would definitely use them again.
I cant say enough about this company. They exceeded my expectations. From the sale to the installation I was continually reminded what good old fashioned service was. If youre deciding between all the competing flooring stores out there I strongly urge you to shop at Capitol. I have no doubt in my mind that they will make you smile. The price was right, the service was exceptional and the installers were clean, on time and quick. What a great experience.
Very service oriented....Jacob was knowledgeable and attentive... everyone throughout the whole process was helpful.
Installation was fine. Store personnel were professional and courteous but did not notify us in atimely manner as when our carpet was coming. Delivery was late and we had to call several times to get information regarding the delivery.
Capital Tile and Carpet did an excellent job. Installers were very friendly and considerate. I would definitely use them again. Love the tile the laid and impressed with the workmanship.
I have been using Capitol for many years for carpet, tile, and laminate wood flooring on my rental properties. I have used them for about 10 jobs over the past 7 years. Rod DiFranco always takes good care of me and makes sure I am 100% happy with the work. He checks on the jobs to ensure that the installers are doing things correctly and neatly. Thanks Rod!
Rich was awesome! He was extremely accommodating with all my needs. I would highly recommend him!
We highly recommend Capital Carpet. We have used other flooring stores and are always disjointed. Capital Carpet & Floors have a very large selection of flooring. We used to have carpet and this time switched to Vinyl, we love it.They are very good installers, careful in the home with our personal items, and excellent workmanship. Dont use anyone else.
I am a little concerned when workers come into my house. I have an active dog and my home is crowded. The Capitol Carpet crew came in and did a great job, made friends with my dog and carefully moved my beds. I couldnt find a single thing to complain about and love my new carpeting.
A great carpet store. Small installation issues which were quickly resolved. Overall, the value greatly exceeded the purchase price.
My wife and I are very pleased with Capitol Carpet. The salesman wasvery patient and knowledgeable. The installers did a very neat job andthe price was reasonable. I would not hesitate to use them again.
Excellent experience with Capitol Carpet. By far the best experience with a company and contractor that we had. Would highly recommend them for any flooring work that needs to be done. From being greeted upon entering the store, to the scheduling, installation, clean up and follow up our experience was an amazing one.
Good selection. Easy to deal with staff. Would definitely recommend.
MARJANA IS GREAT
Very good service by the mgr Richard my wife is very meticulous and he was very patient through out the process, I would buy from them again and recommend them to my friends .
Easy to deal with. They were the only place that had the tile that I liked so bought it there and was happy and satisfied. Salesman was very helpful
I used Capitol Carpet & Tile twice i the past several months: once for hardwood flooring, and a second time for plantation shutters. They were very courteous, professional and hard working. I wouldnt hesitate to recommend them to anyone. The did a super job!
Excellent service! Had another great experience with capital Carpet and tile. The installers were fantastic. Love my floors!!
This is the third time that I have used Capitol carpet & tile for floor coverings. This time we replaced the old carpet in our master bedroom with hardwood flooring that matched the hardwood that Capitol had installed in our living room 5 years ago. As always the finished product was beautiful. Everything went smoothly from beginning to end. Pilipp Weiss at the Delray store made the ordering and scheduling simple. The installers were on time, very courteous, very professional, and neat. I would recommend Capitol Carpet & Tile to anyone who is looking for floor coverings.Tim BennettDelray Beach, FL
I have been purchasing flooring from this store since 1997. This time I ordered 900 square ft of flooring for all three bedrooms for our new condo. The floor was installed as promised and the completed job was great. Installers were very professional and with great workmanship.
Ive used Capitol Carpet for many years now. As a designer it is important to work with people that I can trust. The service, selections, quality and price are all excellent, and if there ever is a problem of any kind, Ill know that they take care of it! I can highly recommend this company!
We are more than happy with our new floor and the installers were the best. Perhaps the persons doing the measuring should of informed us that we needed a thin layer of plywood as our carpet was so thick.Curt Mosher
Third time using CC to change up either our carpet, tile or laminate... twenty five years in our home... and I am always pleased with their service, price and I really love the installers. So professional!!!
Great installation. No pushy salesperson. Love our new bedroom floors.
They say they will fix problems, but they dont follow up. if you need help you have to hound them. I never got my problem fixed. if you are trying to save money, please shop elsewhere.
I was so glad that a friend recommended Capitol because of the expert, friendly and personal service I experienced. The salesperson, Kevin, was very patient, explaining all of the options I had and the advantages of each one. That guidance was invaluable in heloing me choose exactly what I needed. This was in stark contrast to my experience at the big chain-type stores, where the clerks had limited knowledge and didnt seem to want to take the time to make me comfortable with my purchase. I was concerned that a local, family-owned store would be more expensive. It wasnt! The materials were delivered on time by a very courteous and pleasant man, who took geat care in unloading and putting the material exactly where I wanted it. And, the legendary follow-up call from the lady whose picture is on the truck was thoughtful. I have recommended Capitol to everyone I know. Like me, they were a bit lost in the jungle of floor covering. Every one of them has had the same great experience with Captol. Nice to know that someone has put it all together -- great products, great service, fair pricing and genuine concern for the customer.
Great buying experience: the material is great, the installation was great, price was right, & the timing was great. They did what they said they would do. Pretty rare nowadays.
Delivered as promised, installer was excellent- price paid was fair
From the start to finish it was a pleasure working with your staff.I have recommend Capital Tile & Carpet.Roberta
Needef sprcial items they wete great
Service was excellent. Salesman was excellent. Carpeting is envied by our friends and neighbors. Very happy with the decision to use Capitol Carpet.
Competitivly priced. Great selection.Very professional.Good job of installing. They were fast and efficient.
Great service. They did exactly what they said they would do and they were on time.
Very pleased with the service. the guys were great . thanks barry .carpet looks great.
Great job and great people to work with!
I AM PISSED, royally pissed. The salesman after missing the appointment to measure the house finally came late. We went to the house which is void of all furniture and took measurements. I waited a couple ot days for him to work up the price and I paid for the flooring. Another 2 weeks go by and Im told the installation will proceed Monday. The installation department calls and tells be they are ready to schedule the install. NO I did not repeat myself I got two calls from two people to schedule the appointment. Did I mention that I live an hour away from the house that work nights so the meetings are done with little or no sleep? Well I do. The installation starts and I get a call from the salesman that he measured wrong. MEASURED AN EMPTY HOUSE WRONG!!!!!! Lets summarize so far, months go by from the first meeting, I have to drive an hour each way for the meetings, the floor was measured wrong and I have to pay more. Really. I think yahoo, google, angies list and every single review site I can find will be interested in how I got a quote, paid the amount had the installation started and now being extorted into paying more and have to wait. I have to cancel the painter and wait some unknown time before I can schedule him again and the new owner is supposed to move in 12/5.
Awesome to work with and could not be happier with our service!
Great selection and knowledgeable staff
Good morning, Mr. Morano,Please accept my sincere gratitude and accolades for your company, your workmen and, in particular, your general manager, Rodney DiFranco.Capitol Carpet and Tile installed tile flooring in my kitchen, dining, living and master bedrooms when I moved into my Boynton home several years ago. I was very pleased. In November, 2014, the flooring suffered eruptions throughout the house.The insurance adjusters and engineers declined any coverage. Their finding was that the installation was faulty. Capitol Carpet did not feel this was due to any problem with installation.Mr. DiFranco and Mr. Blane personally reviewed the flooring at my residence. While they did not feel the installation was at fault, they did see the extensive damage. After consideration and research, Mr. DiFranco and your company decided to do what was best for me, the consumer, and make things right.My flooring is repaired, new baseboards are installed. My home is safe and lovely once again.Respect, Loyalty, Honesty and Teamwork: Your stated values- all true. I am singing your praises to all I meet. Mr. DiFranco is living proof of your mission statement and values in action. Thank you!Why would I buy from anyone else?Sincerely,Brenda MartinOwner: Answers: A Health Care ResourceChairman of the Board: Greater Boynton Beach Chamber of Commerc
I went here yesterday as a means to start inquiring about laminate wood which I am planning to get in the next few weeks. Ive had semi-quotes in the past so have an idea of how much it will cost me. For 500 sq. Ft. This place said it would be $3500-$4000. Wait what the??? For 500sq.ft.? Do you guys charge $10,000 for a whole apartment?The salesman kevin immediately wrote me off, didnt negotiate, got very rude, even told my four year old to keep moving in a less than respective manner. It was also obvious he assumed I knew nothing about things like this because Im a young woman, but his behavior and the prices have helped me determine that this place is not one I wish to spend my money atWhen I stated that sounds expensive, the salesman Kevin quickly wrote me off and began to be rude to me. Didnt negotiate, didnt offer
Friendly, easy, professional; and the price made the aforementioned worth it. Go local.
Wonderful informative super easy and friendly
Salesperson was very helpful, installation was done well.
Excellent experience
Capitol carpet always provides great customer service.
Great Service!