You won’t find a better company to deal with anywhere. They should teach businesses what customer service is all about. From the owner, to the people that answer the phone, to the drivers, perfection. Don’t be put off by the name. They get the exact same oil that all the other dealers get at the terminal. They don’t store it waiting for the price to go up. They fill their trucks and bring it to your house. I can’t say enough good things. Thank you Purple Fuel!
Had our first delivery today. Great price and I cant believe the driver navigated that truck down our steep, windy driveway! Easy ordering, great service and a great price. Well be back. Thank you!
Thanks to Purple Fuels for delivering my oil today! Just before the storm! I salute two of their delivery technicians Dennis and Melvin for their customer service skills and demeanor! Great people great service!!!! Thank you always!
I’ve used them several times in the past couple years mostly due to having some of the most competitive prices in the area when it comes to oil. I am in the midst of switching over to gas and was hoping to finish the turnover right before running out of oil. Ofcourse, I ran out of oil first right before some of the coldest temperatures of the season. I called them up, and even though I had missed the cutoff for next day delivery, the staff did their best and made it so I could be added for delivery que that same day without any extra charge. I was extremely appreciative and happy with their friendliness and service. Thank you!
Great prices and service. Ever make a mistake on line with them, call them their customer service is outstanding!
I have been a customer of Purple Fuels since October 2018. I chose this company because of their low price, and I found that their delivery is efficient and professional. Their competitive price is most important but everything else about this company is also good.
Great Company and superb customer service! Delivery is always on time or earlier than expected. Never any issues and always great prices. Would recommend to everyone!
Cant say enough good things about Purple Fuels. I ordered online this morning and the fuel was delivered a few hrs later! Great price and superb service! I have ordered from them several times and have no complaints whatsoever. Highly recommended.
Best prices and outstanding customer service!!!
Have used them for 2 heating seasons now. Always prompt service and deliver when promised. I have recommended them to many friends.
Great prices always on time delivery
Great prices and FAST service!!!
Easy to use the online ordering system. Delivery is always on time or earlier than expected. When I order more than I need, I am refunded the balance immediately without any issue.
Best customer service!! I am a new customer and Sal went over and beyond his way for my family on the first delivery!! I am very grateful!!
Paul, Thank you for coming 2 days early when we really needed the oil. Also a big thank you for handling a mishap so gracefully. Will be glad to order from you guys in the future!
I was able to get the the oil deliver the same day. price is not the lowest but reasonable. I have use their service twice and will use it again in the future.
Best Oil Company ever.Highly recommend.
I was down to 1/8 of a tank, put the order in on Nov 26, 7:30 AM Nov 28 they came w/ 200 gallons, thank you! I appreciate it, no BS just bring it!
Always friendly and there when you need them!
Seems like good fuel,Ive been in the oil heat service business for 50 yrs. Who knows better than I do.............you pay--they deliver !
Every order has been a great experience. Good prices, and delivers are always on time and quick.
Had to hit a star in order to post, they are starless in my book. Do not, I repeat do not order from this company. They are crooked!! They do not honor their prices stated on their site. When I called in to discuss their dishonesty johnny boy said this isnt getting anywhere and hung up! Theyve just lost a customer and I hope no one buys from them
Ordering online is easy and i have always gotten my deliveries on time or earlier than expected!
Lowest price I can find and the owner was cool when I had to talk to him the first time I got oil from them. They have always been the lowest I can find in the last 2.5 years and they deliver when they say they will my area it Tuesday Thursday and Ive ordered the afternoon before and was filled the next day.
Ordered online, delivered the next day, price great. Could be the start of a nice relationship.
Great prices. Easy online ordering. Girls in the office are pleasant to speak with.
I am very surprised at the one star reviews. Ever since I moved to Guilford, this is the only company I used. I order online and they promptly deliver and drop the receipt in the mailbox.I will tell you why they are honest. One time I put in an online order and they mistakenly put $3,000 on my charge card instead of the $300 and change. I was promptly called and was left a message about the errror. I also received an email about what occured and when I called, I dont remember his name but he told me what happened and was very apologetic. True to their word, the amount was immediately reversed with the correct put through.They have also delivered always the correct amount of oil. I am very stingy with my oil since heating cost can rise if you dont pay attention but they have always come through and quickly deliver when I place an order.To me they are the best. I was told when I bought my house since it was my first home that I needed to have a contract with an oil company incase of an emergency and for servicing. I said are you kidding me? I said Id take my chances with no contract and do oil on demand haha. It has been the best decision with no headaches.I only use purple oil for my oil needs and MTL heating for my servicing of my furnace. These two are the perfect combination I could ever have asked for.Use purple oil for your needs. Oh, yeah, they are that good!.
Happened to be home when delivering Oil, nice guy, clean truck, cant miss it ! Lol, Good Price, will use again !
Hands down the best fuel company in CT. I wold definitely recommend this company for all your home fueling needs.
Online service is fast and easy.
Good price, but sadly you dont get the amount of oil you pay for! Re ordered and due to my complaint to the conpany, they did not accept my reorder, i guess they just dont care about fixing customers issues and making them happy- one client less.
Easy ordering process and they are consistently the best price around.
Excellent service and competitive price.
Excellent customer service/great pricing!
Awsome customer service and the rate is even better !!
Very unprofessional,
Great people