I walked in on a Friday morning and asked the very friendly guy at the service desk if I could get my oil changed? He said its be about and hour and hed get it taken care of. He text me through out the service and also when my car was ready. He had my paperwork ready when I came around the corner from shopping had me rung up and checked out and on my way and it was even quicker then I was told it would be. Thanks again Walmart Automotive!
I ordered my truck tires exactly the same size as the ones on my truck from walmart.com and scheduled for the them to mount them. When I got there this morning he looked at the tires I ordered and made up a completely bogus reason for why they cant mount them on my truck stating that they needed to be more narrow and the L/T tire tread rather than the A/T tire tread that I had ordered, and so I went to VIP and they have no problem mounting those tires on my truck. What kind of ignorance is this? Ridiculous
Needed to get a tire mounted and balanced in an emergency. Everyone I called said they where blacked up and I would need an appointment. WalMart had me in an out in a 1/2 hour with no appointment necessary. Great car care services.
Good group of core employees in the automotive department
We scheduled to have 2 tires installed. We ordered the tires from Walmart. My husband called and handled it all including telling them what vehicle it was going on. The next day was the appointment and my 17 year old daughter brought her car in for the install. After her sitting there for an hr and a half, the tech told her they couldnt take her old wheels off the car because they didnt have the right tool, but to take the car to VIP because they have the right tool. What kind of tire place sends their customers to another place!!!
Id give a zero star if possible. Had an oil change and had to go back, 1/2 quart low. They top it off but when I got back to my mechanic in Bangor it was almost 2 quarts over! Incompetent or deliberately done. Never again. Not the first time I had problems but the last.
Every time we go to get a service done, we call ahead and they tell us over the phone that they can do the service that is needed and then every time we get there to get done what is needed, they tell us that they can’t do it. This is the second time in less then two month this is happened. Very unprofessional.
Affordable and fast.
I’ve always been told to avoid Walmart when it comes to tires or oil changes. Now I get it. Took my car in to get a tire leaked repaired. When my vehicle was done, I drove back because the sensor was still on. They told me it would be on for a couple miles but turn off. It did not, so I thought maybe it was still the tire. Went to a different tire shop to find out THEY BROKE MY TIRE SENSOR. Thanks for the $10 now $80 fix. 🙃
They know what theyre talking about and looking for. They give you tips and what you need to know plus some. Great experience everytime I went
Fast good customer service 👌
Got estimated an hour and half wait and still sitting and waiting for an oil change 3 hrs later not gonna come back 🤷🏻♀️
This would have been 5 star rating but since they do not take appointments you have to get into cue and wait for your service....They told me 2 and half hour wait which wad actually 3 and half....However once in the bay service was AMAZING.... Everyone was very friendly and prompt to answer my questions.They have serious staffing issue as they have 6 bays but only bring in 2 cars at a time due to staffing...Is it lack of payroll hours or lack Of experienced people applying who knows....But they could complete way more cars and much quicker if they hired a few more mechanics.
Fast service and they knew what they were talking about.
Great service. Great prices. Couldnt ask for better.
Not impressed. Bought 400 dollars worth of mini van tires and had to pay an additional, 50 bucks for mounting and balancing that they dont reveal until your vehicle is ready to go
Low prices and friendly employees, but my god were they lacking in staff. Tried calling four different times over two days to schedule an appointment and never got an answer. Went over in person and the wait was two and a half hours so I scheduled an appointment for later in the day. Was told it would be an hour-hour and 15, took nearly two hours. Even as someone who is super frugal, I will likely be buying my tires somewhere else next time since my the extra $40-50 is worth it for less of a hassle.
Very slow front desk had a huge line was waiting for a half hour just wanting air in my tire
The service here is glacially slow. It takes forever to get someone to the counter to help you and then ages for them to finally get your car done.The one good thing I will say is that the service manager Corey is great. Hes helpful, fast, and nice. Its too bad the rest of the employees dont seem as motivated.
Employee whose photo is on the very right in the customer waiting room, has a big beard and no visible name, 1.) waited until I returned from shopping before he started working on my punctured tire, 2.) didnt tell me the job was finished, and 3. I had to go to the clerk in 15 minutes after it was finished to find out he hadnt told anyone he was done.Waited in line for cashier to finish one tractions that took roughly 10 minutes to complete. Other employees were sitting around and wouldnt get on the second cash register. The only reason I didnt give this one star is due to how cheap it was to get my tire plugged and put back on ($10).
They claim they can put on your new tires if you buy them from somewhere else and they will tell you that the tires are not the right ones even though they are the right size and try to get you to buy tires from them even if you buy 1 set from them online and the other set from another dealer! And then try to confuse you on where to put the tires u bought from them online! Just go somewhere else if you got 2 different sets that are the right size and the right speed and so on!
This place takes care of the tyres, windshield wipers and batteries. All other repairs have to be done somewhere else. This is a good place to go if you just want your tyres changed and you can order the tyres from there and they are pretty fast. The tyres will reach there the next day. Be there early because they dont keep the cars overnight I guess.
Very friendly people in fast service and the price is fair
I always go to Walmart for my tires and they are always nice.
When theirs only two techs on and manager and clerks dont help the team out with over booking . i went in for oil change knowing there was three cars a head of me two geting tires done and one with oil change was told its going to be 4 hr wait . plus 5 other people ahead of me .I looked at him and said well i guess i ll change my own oil today. They had don it in the past for me . got under the truck to find that they rounded my drain plug . must have tried a sae instead of the 15 mm will not be doing oil changes with them any more
Painfully slow I usually have to wait 2 hours for an oil change been going here for about 4 years and they only changed my air filter once 😡😠.. Everytime its always its out of stock or unaccessible... If I could do the oils change my self I would but forced to go here because you can buy your type of oil to use .
Very good service
Was told 1/2 hour wait time, 1 1/2 hours later vehicle was finally pulled in to be worked on. Use to be free mount and balance if tires were purchased there.
The variety of every department and prices.
Great tires, batteries and home mechanic frequently used lubes.however not big on things vipor others ( garages) due, or autoparts stores.
Travis the manager of the tire center will lie right to your face and will avoid helping you if you have problems with your tires (that you bought from them) I had tires for less than a month and they were all warped so I went in to get an exchange (also brought in the tire test results which I got from General Motors) Travis said that it was my vehicles fault even though I showed him all the tests that it was not my vehicles fault the tires were messed up. Long story short Travis wanted to put the new tires on the front of the truck to fix the problem. (Like I told him) it didnt fix the problem, it made it worse. So I just went to ellsworth walmart and they fixed the problem for me. Do not waste your time at the brewer tire center the manager does not care.
They took good care of me at Walmart great customer service
Great job on the work but was slow. I had to wait two hours for an oil change
What should have been an easy processes of ordering tires online and having them put on here turned into a complete headache. Never having them put on here again!
My 1 hour oil change took over 2 because of the cars ahead of me making me late to work! Not happy about that at all
5:00 pm on a Friday and poorly staffed.
Best tire prices around
Bad service waited 40 minutes and finally someone told me they were all booked 3 weeks in a row same issue
They do not set up appointments.
Great pricing, excellent service
I would not bring a wheel barrel to these jokers.
Great service
Manager travis is a jerk
Sucks balls
Awesone