I brought my car in for new tires - I had to go back - literally FOUR TIMES!!! They never got it right, the wait was always longer - there was always a new charge!! I waited an hour the fourth + last time + finally walked away. I went someplace else (Meineke) - they were honest and nice - fixed everything + I drove out happy - same day! !!! I would never go to Midas again + had been a loyal customer for 10+ years.

Being a tire crew chief at one point and working with tires back in the day AKABead seal Brown . many of my coworkers were from around the bridges waters and had Awesome personalities!!!! one worked here before . Stopped by to give some credit, at times putting on tires can be difficult! The Crew here isVery Friendly and Respectful !~ Thank you Chris and Crew

We had an issue with our car and midas not only solved the problem but went above and beyond to make sure my wife got home safely

Im not one to do many reviews/complain but the experience that I had with this midas is really messed up and I want to warn people who dont know any better about going here. My car kept stalling out so I brought it here and they quoted $1200 to replace a radiator. I said no because that is WAY over priced and they obviously wanted to screw me over. The next morning my suspicions were confirmed when they called and said they would replace the part for 750. I ended up calling a different shop whose initial quote was 485! Later that day I got a call from this new shop and they told me the engine was probably fried and it would be best to cut my losses. Mind you the guys from midas were really recommending I get the radiator and ac fixed. If I were to listen to these guys I would have been 1700$ down with a car that most likely would have broken down in the near future. Please do yourselves a favor and dont go here. They are straight up scamming you and only care about your money.

I debated even writing a review however I feel it necessary at this point as Ive now spent a lot of money re repairing the damage to my car and our other family vehicle.First and foremost the customer care is great which is why I gave a 3 not a 2. Everyone is always pleasant and get the job done as quick as they could - at least for me.Brakes - had both sets of breaks done with Midas within 6 months I needed new ones. Car was shaking braught it back they didnt see anything wrong - warrantied my pads sent me on my way. Braught it somewhere else the brakes were completely ceased up and I had to replace the enter front end brakes, calipers, rotars AND the pay a second time for brakes and brake pads.Exhaust system - I was told a cheaper yet affective way of repairing the exhaust was the remove a peice and weld so I wouldnt have to replace the entire system. This was something people do and it would work. Had I known the nightmare to follow would have just replaced the entire system but again was assured it would be ok this way. My check engine light has been on ever since this was done - braught it yet to a different place and the damage thats done (said it was like Frankenstein put together) I need to replace the entire system which again is not cheap - exhaust and catalytic converter.Double damage- my husband braught our other car in for repairs and we have since had to junk it as the money we put on and the additional money we needed to repair was not worth the price of the vehicle.You may wonder why we kept going back? Our cars were being fixed roughly at the same time and its been months since weve returned. I always like to give people the benefit of the doubt but I literally have had to double pay fixing my car.Personally I would not nor will I ever go to a Midas again but if I were too - oil change and tire rotation at most.

They have been great to me every time I’ve gone in. I’m a female and always feel like places like these take advantage and they really don’t give me that vibe at all. They understand financial difficulties and want to work with you the best they can.

Tyler from Midas was probably the most helpful automotive expert/consultant I will ever have the opportunity of doing business with, was a pleasure. He also provided financially viable options when that easily helped me get my service completed. Midass Policies and Tylers advice/consultation made it one of the best experiences Ive ever had in the automotive repair industry. 100% recommend for anyone needing automotive repairs!

Great service, great staff and they are affordable too. I do recommend

Great Service and Quick! We were greeted upon arriving and a very pleasant experience.

Great customer service. I never leave there unhappy.

Be careful of the District manager/owner Tyler, He rips off every person, young, old, male, female whatever, every car that was there the other day the guy aggressively tells them they need 1800.00 worth of struts shocks brakes all the way around and calipers. stay away from them... they will rip you off.... buyer beware.

I got an oil change not even 3 weeks ago andi already had to put oil in it. And no my car isnt leaking oil, such a scam

Joe and Chris gave me amazing service, they gave me options to pay that I could afford! My go to one stop shop!

Had an appointment but once I got there was told they were an hour behind. Apparently, they were short staffed. Maybe they could of called or emailed me that information before I got there? Other than the extra wait time, it was ok.

These guys are fantastic. Came in with no anointment, they greeted me with a great attitude even though I was just getting an oil change. Had me out in under an hour and told e about y brakes that I didnt were so bad. I my cheduled an appointment for the following Saturday to get them done. I will definitely make them my one stop shop!!!

Very helpful and attentive. Not trying to rip you off like some others will.

The staff at Midas are by far & away the most trustworthy & competent that I have come across when getting my car serviced. Andrew provides excellent customer service & Bruce is hands down the best mechanic who has ever worked on my car. These guys are honest, they lay out all the options for you & they help save you money.For years, I went to a Subaru dealer thinking I would get a higher quality of service & all I got were high prices.(Note: Midas hourly rate is a little higher per hour than the dealer on paper, but the bills are less than half of the dealer! Literally, each fix by the dealer was $1000+ whereas these guys are always doing things to help save money. Im spending hundreds not thousands).After the dealer, Ive had a really nice guy fix my 2003 Subaru Legacy, however he just didnt have the technical expertise that Bruce has. Bruce is the only person I want working on my cars.Bruce helped fix my exhaust by making a washer fit solving the issue without having to replace the flange coming out of the catalytic converter. This saved me hundreds of dollars! While he had the car, he also fixed an issue that has gone misdiagnosed for nine years. The steering on the car had major issues as it was very tight & hard to maneuver. Mechanics would say the belts needed to be adjusted or to be sprayed with lubricants. Bruce knew exactly what it was, the universal joint. Now, the car drives the best it has in over 10 years!Thank you Midas Bridgewater!

This is the absolute best place for service I love they’re customer service they always have the best prices and are very helpful and always let you know what needs to be done hands down best place to bring your car

I had an appointment for an oil change at 8am only to find the doors locked and nobody inside.When an employee arrived, I was told that the manager was going to be 30 minutes late....even though the shop should have been open at 7:30! I won’t be going there again.

Sent my seventeen year old grandson to get his first oil change.He came home with a list of needed repairs.He freaked out,I took the car to another mechanic for a second opinion.None of the repairs were needed, as I suspected.Trying to take advantage of a green kid is a poor way operate a business

This Midas is hands down the best one Ive been to yet. Theyre very honest and reliable, theyre not like other places that will lie to you just to get your money ! The workers are always so polite and friendly. My family members live in Randolph and Brockton and i make sure they come all the way to Bridgewater for their needs just because i love this team and location

I found that they were knowledgeable, trust worthy and cared for the importance of my time.Definitely come back

Good experience of every time oil change

This place really worked with me on making the repairs I requested at a very reasonable price.

They are very nice and professional but they do charge a $99 diagnostic fee which seems pretty high to me.

Received good service

Andrew up front was fantastic! I walked in without an appointment and he told me he could do it but it would take about 1.5 hours. When he found out I didn’t have a ride and I was waiting he did everything he could to get it done in less time. He greeted everyone with a smile! Also they have what I believe is the cheapest full synthetic oil change around right now with a coupon. Thank you for a great experience!

Always nice services, often really quick work it.

Very happy with the service at this location they worked efficiently to get me in and out and answered all questions I had.

Don’t bother using their online scheduling system. They’ll call you 40 minutes later and tell you they don’t have anything available for you and they have no control over the online schedule. I think since all I wanted was an oil change they couldn’t be bothered for the “small” business. Won’t be back for a first time....

Got oil changes there inspection stickers. Guys are upfront let you know about your tires and brakes. Explain everything no pressure. Give recommendations but not pushy.

This place is so great i come here for everything and everyone’s always so pleasant and helpful

They are horrible they take advantage specially of a woman coming in. The prices are ridiculous!

Service is fast and friendly. All Im looking for when I get my oil changed is to get in and out as fast as possible with competitive price. Theyll offer additional services if they seem applicable, but are not pushy when I refuse. Highly recommend! Great guys, great service.They replaced front and back brakes, changed oil, also replaced ball joints to my old F150 in one day. Manager, John gave me good discount on service, which was very nice. He was professional and wasnt pushy like in other Auto Services.I defiantly come back. Thank you guys for fixing my car.

I made an appointment to get an oil change. I dropped my truck off at the scheduled time. Went to breakfast came back about an hour and a half later and they still hadnt started the oil change. Then they said they werent going to be able to get to it for another hour. Whats the point of making an appointment. I took my truck and went to the oil change place by Lowes. Was in and out in less than 30 minutes

Aaron is very accommodating, and the head mechanic is extremely honest, great guy. Would def recommend!

Great place. Employees are helpful and straight forward.

Went there this morning for an oil change, and it turned out I needed new brakes too. Paul explained everything thoroughly and clearly and broke it down for me. Everything seems to be done perfectly and for a reasonable price - especially with coupons! Will definitely be going there for my next oil change!!

The new manager, Ryan, has completely changed my mind about the whole Midas company. He has gone above and beyond to help me with the car repairs I have needed. Right now I am facing a horribly expensive fuel pump job, and fixed it so I could use my car until I find out if my warranty will cover it, free of charge. I will be bringing all of my car repairs there, as well as recommending him to all of my friends. Awesome guy! !!

I visited this Midas location multiple times over the last few months. All I can say is WOW! The service is wonderful and the mechanics are looking to help out any way they can. They found issues the last mechanic messed up and were willing to fix with no issues. They looking to solve your issues with no hassle. Well worth coming here. They arent looking to up-sell anything. Hands down the best shop I have ever been to!

The Midas in 198 Broad Street is absolutely a wonderful place! They genuinely care about their customers and prioritize your safety. An honest mechanic! A place like this is hard to find.

Aaron at the front desk is more than helpful.

Been there a few times, service worse each time. Called because slow air leak in one tire, they said come right down and well take a quick look. I got there and they said too busy, make appt. for tomorrow. Went in for oil and tire rotation, still had slow leak in rear tire, when they were done I asked if tires were rotated, yes was the answer. Next day same rear tire was low on air, no rotation of tires, they lied. Go elsewhere! No need to answer this post Midas, you are not sorry I wasnt happy and I will not shoot you a message so we can talk about it.

Great, friendly staff who are knowledgeable and finish repairs in a timely manner.

I didnt expect flat tire repair to be free when I called. I wanted the tires rotated as well. That wasnt free, but he told me it was free with an oil change. Turned out I was due for one. So I got an oil change, nail removed from my tire and repaired, and tires rotated all for the low price of an oil change. It was a bargain.

I am always go to MIDAS for oil change. they doing very good jobs .The people so nice.

Honest, knowledgeable staff, great service, highly recommended!

They always are fairly priced and don’t recommend things I don’t need. Yes they are on commission but that’s why I keep coming back. I don’t take my car anywhere else!!

If you go here ask for Dan hes a hard-working friendly oil tech Ill definitely return just because he was so fast and pleasant.

Highly recommend this location, the manger Ryan and crew helped us immediately as we drove in steaming . They worked as a team to get us back on the road..The Midas crew went above and beyond,

Aaron was great. Pricing was fair.

Worst service I have had in years. Came in for a full synthetic oil change and an alignment. I was told it was going to be about two hours and a half but that they would call me when it was ready. I received no call so I decided to go there after three hours and a half. Turns out the car was ready but I had not been called, they were minutes away from closing. The alignment was missed and they put conventional oil in my car. Will not be returning.

Great Service. Friendly. Helpful. Prices are reasonable. What more can you ask?

Great place! Always get treated great.

I made an appointment online on Wednesday morning for Thursday for an oil change, tires and inspection sticker. I never received a call back so I called around closing time to confirm and they could squeeze me in around 1030. (Next day) I get a call around noon saying they cant see my car until 3 or 4 and will call once its done. I didnt get a call back so I called once again and they hadnt finished yet but it will be ready in the morning. I go to pick it up this morning (Saturday) and they didnt do the inspection because their machine went down last night. Never again

Can handle most any vehicle repair. Definitely not just a muffler shop.

Satisfied

No appointment quick service good price for brakes honest service

They change my oil and did my other maintenance very reasonably and quick everytime.

So they offered free tire rotation with an oil change didnt even rotate the tires took two hours

Nice place, nice people

Dropped my car off for an oil change early in the morning. They said theyd get it done ASAP and call me when it was ready. When I called to check on it 5 hours later, they hadnt taken it into the garage. I have them another 2 hours before going to the store an hour before closing and my car still hadnt been touched. When I explained to the employee behind the counter that it had been there all day, he claimed that he, just came in and didnt know anything about it. Only when I asked for my keys so I could take it somewhere else did he offer to change it right then. He redeemed himself a little by offering to do it for free.

Quick, friendly service

By the far the worst experience I have ever had I dropped my jeep off for new brakes and spark plugs. The jeep took all day and the minute I drove away the engine light popped on. I went back a total of four times each time taking all day and they never fixed it. I ended up trading in my jeep because of how bad midas messed it up. I would recommend everyone to stay away from this place.

Had to get my brakes done and they really helped me out with a good deal

Service was pretty quick but they ignored the fact that my tires are different sizes and rotated them when they shouldnt have.

They really pressure you into spending a lot unnecessarily. Most of the work I had done there I needed fixing just after the warranty expired. I wish I could go back & save $2000!

Dont go to Bedford Street Bridgewater.

They have just okay service

30$ for a tire plug???

Expensive